Customer Reviews and Testimonials

Alex did a great job. Knew immediately what was malfunctioning and corrected it. Because of its advanced age, he suggested that we replace the backup pump. We’re thinking about it. Great stuff.

I liked having Anthony Modica from Perma-Seal over at my house for an inspection. He was very knowledgeable and professional

Anthony Modica was very timely, very courteous of the home; he put shoe booties. He was very informative of the inspection

Jesse was great! Gave us a breakdown of everything, and was very thorough. Definitely appreciate him and his expertise!

Anthony Modica was very knowledgeable with not only the pump system, but also water heaters as well! Very thorough with the inspection of our home

I liked everything that Anthony Modica helped me out with. He is very thorough with the inspection as well

Christian was very professional and gave great advice.

Anthony Modica came by today to assess how my new sump pump system I had put in last year. He did a great job scrubbing the liner and flushing the system out. He also gave great advice on how to keep my system up to date and when to replace the equipment. Highly recommend!

Anthony Modica did a great job servicing and inspecting my sump system. He was also very patient with answering all my questions

Jesse was phenomenal.He went over everything and explain it that I would be able to understand it

Alex demonstrated exceptional thoroughness, offering detailed guidance on maintenance and addressing all my inquiries. I was highly impressed with the amount of time he dedicated to his inspection.

The team was extremely professional and knowledgeable! They were neat and tidy. They explained everything to me and showed me photos after the job. Thank you!

Alejandro Lopez did a thorough analysis of our problem and provided several solutions. Very happy with the timely service.

Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.

Very knowledgeable and awesome service! Jon was great

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Oren came out to assess a weird smell coming from my stairwell he was able to show me signs of water damage that I did not know existed, thank you Oren

Awesome Rep! Jesse was very helpful and personable!!

Jim G was out at my home today. Explained the repairs very well. He showed up on time and was very professional.

Jesse, our service person, was fantastic. Explanation of all options were clear and simply stated. WONDERFUL customer service. He is a keeper!

Jesse was great to work with and very informative in his estimate

Jim G was great. He showed up on time and gave a wonderful presentation. Was a very professional person to deal with.

Jesse was very professional and helpful in assessing the cracks and leaks in our basement foundation. I would recommend working with him for any basement needs!

Jesse was great

Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!

Jesse was great and professional provided me with great information.

He gives good advise that makes sense, hopefully he’s right, Jessie is great, and patient

Very professional, polite, honest, and work finished immediately

Geovani Cabral did a great job.

Nicholas Liguras was a very polite and nice service person. I have not had the job done yet, but my experience so far has been good. I am glad that we have decided to go with permaseal.

5 star service from Jim B. and Pete G.

Tony W is accommodating, knowledgeable, respectful and prompt. He eased my concerns quickly + thoroughly. I feel confident knowing I am in good hands with PermaSeal. Thank you Tony!

Excellent service. Tony W!

Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!

Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.

Thanks Mr.Ballard

Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.

Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!

Jake Showed up early and was able to explain and assuage our fears after discovering our underground discharge line had failed. Getting it replaced will give us peace of mind and security that our crawlspace stays dry. 5 Stars!

Alejandro was kind and professional. While he was not able to provide a permanent fix today, he went above and beyond to provide a temporary solution to hold me over for a few days.

Dick explained everything thoroughly

Thank you George H for your help ! Selling the home and fixing 2 cracks in foundation !

Jesse’s

Avery was very helpful in diagnosing and providing a solution to our sump pump system. He was extremely knowledgeable in explaining what our issue was an how it could be resolved. I highly recommend him and would ask for him to come out again for any additional service that might be needed in the future.

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.

Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.

Dick was very professional and timely.

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Thank you George H for the quote and help with concrete lifting !

Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

Shane has been just great. He answered every question I had and explained the workings of the system. Shane is extremely respectful, competent and knowledgeable. Personally, I would rate him a 10. He is an excellent representative for Perma-Seal.
Linda Mostacci

Shane is a remarkable individual and represents PermaSeal in an exceptional manner as one of your technicians. He is courteous, knowledgeable, and thorough. I particularly appreciated his helpfulness and sincerity, along with his desire to explain and ensure that I understood his findings.

Please add my praise and endorsement to the many you have undoubtedly already received.

Shane was really nice, very professional yet very friendly. Offered information, check everything, and did an excellent job. He really is an asset to the company.

Jon was awesome

Jake Baron recently performed annual maintenance check. Jake has tremendous business acumen and was very thorough in his review and recommended service. I was very appreciative of his professionalism and attention to detail.

Anthony gave a great explanation of options, and did a very thorough inspection. I was very impressed!

My technician, Alejandro Lopez, was professional, thorough, knowledgeable, friendly, and honest. He encouraged me to accompany him while inspecting my property (interior and exterior), answered all my questions, then gave pressure-free recommendations based on his inspections. A+++

The PermaSeal representative that came out today was very friendly and knowledgeable. He gave me a lot of different options for upgrading an existing sump pump. He also performed the maintenance service quickly and efficiently. Great experience!

Shane was always honest with us, in the course of his investigation, step-by-step: It was a confusing situation: the blue transmitter box was giving a false reading: The “WIFI” indicator was green, even though we do not have a WIFI subscription – so it should have been red. The “Active” indicator was red, which was correct, since we do not have a subscription. The “Alert” indicator was red, which was incorrect, since the system was operational, so it should have been green.

(1) Shane swapped-out the blue transmitter box with a new one that was working. The original blue transmitter box was still under warranty (2024). “Alert” indicator is now green, which is correct. The “WIFI” and “Active” indicators are red, which is correct.

(2) In the course of his testing, Shane noticed that the Primary pump was erratic, sometimes working, sometimes not (Intermittent). It had been installed by Perma-Seal in July 2018, so it was nearly 7 years of age and had seen a lot of use in the past few seasons. So Shane recommended replacing it now, instead of waiting for something to happen and being suddenly helpless in an emergency flooding situation. After due consideration, my wife and I both agreed with Shane’s assessment, so we decided to have Shane install the new Zoeller Primary Pump. The Battery Backup Pump is already operational.

Antonio was very thorough. He explained exactly what he was doing which made feel very comfortable. He did a great job and he also has good customer service skills

Jesse is very professional, very knowledgeable and answered all my questions!

We had our attic insulated in May 2024, by team Eric ,Julio and Juan.They worked well together.Very professional and did a good job removing old insulation, sealing the air gaps, then blowing in 18 inches of insulation.I admire any one willing to work in attics.They cleaned up everything.I was very pleased with the outcome and would recommend them to anyone.

Linda

Jesse

Jesse was great! He was professional and friendly. He answered all of our questions.

Nick Dormitorio inspected my attic today and confirmed that I do not have much insulation in my attic. Provided me a quote for insulation and installing baffles in the attic to help with the proper air circulation throughout the house. The house was built in 1962 and what was left of the original insulation was not good. Looking forward to moving this project forward. Thank you Nick!!!

Nick D gave us very good information about attic’s project
Very informative

Nick D was very informative and explained everything

Nick D. Super knowledgeable and professional. Highly recommended

Nick D – is a very knowledgeable and pleasant to talk to.

Nick explained what needs to be done to prepare for insalation in the attic. Nick was very helpful.