Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony Modica was very informative about the annual maintenance call today, very clean did not leave a mess. Explain everything to me. Would recommend him.
Preventive Maintenance Service
Anthony did a great job inspecting and recommending the necessary service items.
Preventive Maintenance Service
Jake helped install a new basement defender sump system for me.
Preventive Maintenance Service
Jake was pleasant and reviewed my pump, battery and discussed options. Very informative. I would recommend Perma Seal and Jake as a service tech.
Concrete Lifting
Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.
Basement Waterproofing
Christian did a great job. Came on time and worked efficiently
Preventive Maintenance Service
Excellent customer service, very informative!
Foundation Crack Repair
Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!
Basement Waterproofing
Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.
Basement Waterproofing
Jim g came out today. He showed up on time and was very professional.
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Sewer Backup Prevention & Waterproofing
Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.
Foundation Repair & Basement Waterproofing
George Heller was great to work with ! thank you
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Basement Waterproofing
Dick did a Phenomenal Job of explaining everything very well.
Basement Waterproofing
In this day and age of “lack of customer service” – I found this young man to be very kind, knowledgeable, and extremely polite. I will admit to have met with several other businesses regarding this problem – but your young man impressed me the most!!. I think what I appreciated was the respect I was shown. Believe me, even in this day and age, some people forget that women have brains. We even got the right to vote!! ha ha. Chris will go far and he represents you and your company very very well. I’m sorry I won’t be able to do business with you, due to a warranty issue ( which I totally understand) but I did want to let you know you were well represented!! Even tho I couldn’t use you – I will recommend your company to my friends should they have issues in the future.
Replace sump pump
William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.
Foundation Repair
Robert L. was a fantastic help to us as we tried to determine the best course of action for the repairs we were considering. No over the top sales pitch, just what we needed!
Foundation Repair
George was great! Knowledgeable, no pressure, easy to work with, gold star all around!
Foundation Repair
Nick L was absolutely amazing!! He was so thorough and made sure to look at everything. He didn’t rush and explained everything to me! Highly recommend him!!!
Foundation Crack Repair
Richard is a knowledgeable person pertaining to the situation that i have
Basement Waterproofing & Crack Repair
George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed
Foundation Repair
Dick Farcone visited our home today to provide an estimate on a foundation repair under our sunroom. He was on-time, very courteous and gave us a very detailed explanation as to the process and timing for the repair. Could not have been more happy with his service.
Egress Windows
Michael was great, very professional and a great help.
Foundation Repair
John Ferguson was very professional and courtesy and knowledgeable!
Foundation Repair
Jesse was great, excellent communication and thorough explanation.
Foundation Crack Repair
George H was great to work with thank you for the service !
Crawl Space
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
Crawl Space
Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Foundation Crack Repair
Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.
Crawl Space Encapsulation
I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!
Crawl Space
Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Battery sump pump
Sam was great. Very knowledgeable and efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Sump Pump Maintenance
Jesse
Preventive Maintenance Service
Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.
Sump pump replacement
Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.
New sump pump and backup pump
Kegan installed a sump and 2 backups (one for a second sump in another area). He was efficient and neat, explained everything to me carefully and left all the areas tidy. Glad that he solved my problem so quickly.
Sump Pump
Keegan was a very nice person
Easy to talk to
Thanks
Carmen
Concrete Lifting
JESSE was friendly,polite and extremely knowledgeable.
Concrete Lifting
Jesse was great
Concrete lifting
Tom was knowledgeable, explained my options and answered my questions. I was satisfied.
Concrete lifting
Tom is very knowledgeable and explained everything very well.
Concrete Lifting
Jesse was very personable and very helpful.
Concrete lifting
Tom was straightforward and professional. Explained everything with detail and thoroughly. A
Concrete leveling
Jesse very knowledgeable
Concrete Leveling
Sean was prompt and very friendly. Thanks.
Concrete Lifting
Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.
Concrete Lifting
Just had poly lifting job completed and couldn’t be happier from start to finish. Javier and Louis did an excellent job. Looks great. Left job so clean you would never know anyone was here other than the fact I’m walking on level ground now and my new steps look fantastic with bottom step up to code. Also, thanks to Perma Seal for moving dates to accommodate our project. Job well done Perma-Seal !!
Preventive Maintenance Service
Anthony did a great job and was very helpful!
Preventive Maintenance Service
Anthony gave very clear information about how everything is working and what we need
Preventive Maintenance Service
Antonio did an excellent job listening to my problem, inspecting the sanidry unit and explaining my options to me.
He did a great job answering all my questions and installing the new unit. 5 stars!
Preventive Maintenance Service
Christian is very knowledgeable and thorough. He is very helpful explaining potential problems and recommending solutions. I would highly recommend him to anyone and he is a great asset to your company.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Christian is wonderful, professional, and knowledgeable. Has gone above and beyond. You are lucky to have him.
Preventive Maintenance Service
Antonio did a great and informative job today.
Give that man a raise!!!
Preventive Maintenance Service
Jake was very thorough and explained issues on how to help with our basement 5 stars!
Preventive Maintenance Service
christian was pleasant and very informative and professional
Preventive Maintenance Service
Jake offered excellent information would give ten stars if we could