Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jason was here to fix a leak a week after a previous visit failed to stop a leak. He was on time, polite, quick and did quality work to fix the leaks. He was happy to explain and review his work when complete.
Preventive Maintenance Service
Anthony Modica was great to work with! He did an inside and outside inspection, and let me know how everything was doing, and things to look for in the future
Preventive Maintenance Service
Christian is a true gentleman. He has educated me beautifully about my battery as well as my outside drainage. I feel confident and reassured about his reccomendations.
Preventive Maintenance Service
James and Niko were prompt, efficient and very helpful.
I highly recommend Permaseal services.
Preventive Maintenance Service
Niko did a wonderful job arrived promptly and was very thorough. He walked me all my options and helped me find the best solution. I look forward to seeing him next year.
Crawl Space Waterproofing
Thank you George H for the free inspection !
Concrete Leveling
Dick was friendly, showed up in a timely manner and took the time to explain each step in the process. He was honest and did not try to oversell us things we didnt need. He knows his products very well and was great to work with.
Basement Waterproofing
Alex, Daniel and their crew were amazing. They came at the scheduled time, completed all the work as expected, passed Village inspection without any issues and cleaned up all construction debris. We really appreciated all their hard work.
Preventive Maintenance Service
Jake and Gus were professional and informative about options to replace some of the aged appliances in our home. We appreciate their knowledge and expertise.
Preventive Maintenance Service
John was quick, informative, and professional!
Basement Waterproofing
Alejandro Lopez was on time
Called 20 minutes out
Called when he arrived
The best thing is he found nothing wrong
Good service call
Waterproofing & Crack Repair
Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.
Basement Waterproofing
Dick was very knowledgable and professional. Very helpful informative!
Basement Waterproofing
J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend
Basement Waterproofing
Jesse was the nest!!!!!
Sump Pump Battery Backup
Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.
Basement Waterproofing
I waited to right a review until after we had a few heavy rains. The work that Hugo and his team did was excellent. They scheduled the repair quickly and worked throughout the day. They were professional and explained everything to me. We have not had any leaks since they worked on our home.
Basement Waterproofing
I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.
Basement Waterproofing
Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.
Basement Waterproofing
Great job
Foundation Crack Repair
George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !
Foundation Repair
Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!
Foundation Crack Repair
Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!
Foundation Crack Repair
Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.
Basement wall reinforcement
Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!
Foundation Crack Repair
Jim G. came by and was very helpful and informative. Very satisfied with his service.
Foundation Crack Repair
Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.
Foundation Repair
Jim G was great. Great experience.
Foundation Crack Repair
Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Crawlspace
Jason answered all questions. Thanks!
Crawl space encapulation
Jason from Perma Seal did a great job to identify crawl space issues.
Preventive Maintenance
Gene performed my preventative maintenance check and ran into a few spiders/webs who were residing in my crawlspace as well!! He checked all 15 points listed on the PMA check list well, made some suggestions and checked my water heater as an additional request I had. Gene is a competent professional with a pleasant personality who is an asset to your company.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
crack sealing and crawl space drain tile
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Basement Waterproofing
I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Crawl Space
Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn’t do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.
Sump Pump Install
Christian was prompt. Told me I needed a new sump pump as mine was 10 years old and suggested replacing the ejector pump.
Sump Pump Installation
Anthony did a great job of drawing us a picture of our 2 systems, including pumps, batteries, and chargers. He clearly explained all our options for bundling or piece-mealing the prices. He was also cordial and helpful. Great experience!
Sump Pump Repair
Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.
Sump Pump Replacement
Jake was polite and efficient in getting my new basement defender set up
Battery replaced and new pump
Great customer service. Repair was explained clearly. Done in a timely manner.
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Crawl Space & Concrete Lifting
Tom was very personable and helpful, explaining in detail what the services entail. He answered all my questions and provided written estimates with no pressure. Thanks, Tom!
Concrete Lifting
Tom was very professional and timely
Concrete lifting
Hi, we had Tyler come on a Saturday to do the job. I liked him right away , he was knowledgeable, honest, and he likes his job. He did a good job lifting a tough piece of concrete.Glad to have polyfoam under the concrete, so the dirt won’t shift anymore.
Concrete Lifting
Brett M
This gentleman was very professional and understanding of the my situation as a home owner. He very clearly explained options for this work and I was appreciative of that.
Concrete Lifting
Brett was great and explained everything very well.
Concrete Lifting
Jesse Xidis was so professional and thorough with the work that I am needing at my home. I actually learned a lot and will be sure to pass the info to my family and friends because I know they are going to ask! 🙂
Concrete Lifting
Jesse is very knowledgeable and friendly.
Concrete Lifting
Brett Meeker Explained quote in detail as well as the five year guarantee. Answered all questions.
Concrete Lifting
Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.
Concrete Leveling
2 nice guys (SORRY TERRIBLE WITH NAMES🤦♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!
Preventive Maintenance Service
Christian explained everything in easy to understand terms. Look forward to seeing you guys next year.
Preventive Maintenance Service
Christian was able to get to us early. Told us our pump was 12 years old and needed to be replaced. He then got it done in about 15 minutes, very efficient.
Preventive Maintenance Service
Antonio Garcia came over and provided excellent service with a very professional and welcoming personality. He was very informative and I am appreciative of the service provided by Permaseal
Preventive Maintenance Service
Antonio Garcia did an outstanding job in providing service for Permaseal. He recommended some great options at my appointment. I am very satisfied with my experience
Preventive Maintenance Service
Jake arrived promptly and gave us some great information about keeping our home healthy and warm by insulating the crawlspace and addressing some concerns with our Ejector pit
Preventive Maintenance Service
Anthony explained everything really clearly, did a great job of showing me issues I was not aware of. Happy to work with him in the future
Preventive Maintenance Service
Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.