Customer Reviews and Testimonials

Jace Pulciani did an excellent job—friendly, efficient, and professional. He fixed the problem and left everything clean. Very satisfied!

thank you George H for the help fixing 2 foundation cracks

Gilberto Botello and his crew were awesome from start to finish. They were on time and worked efficiently and very hard to complete the job earlier than expected. They left the work area clean as well. I was very fortunate to get this crew.

Thank you, PermaSeal, for another positive experience.

Jesse did a great job of explaining all aspects of the job. Professional, friendly and competent.

Antonio was great. Very polite and friendly, identified the issue quickly and made the quick repair necessary to prevent the warning messages I was receiving. Explained the issue to me and told me what to do if anything similar happens again.

We had our sump pump and back up pump replaced by Manuel and Zeke on October 30, 2025. The work also included digging a bigger hole for a new and bigger pit/liner tub. The guys were punctual, worked quickly and did a great job. Personally, they were very nice and friendly. We’ve been using Perma-Seal for many, many years updating our sump pumps, having our crawlspace encapsulated with a Clean Space system which included the Basement Defender monitoring system app – a terrific tool. We appreciate Perma-Seal and always recommend to other people.

Thank you George H for fixing cracks and sealing the home to sell my home !

I liked having Anthony Modica in my house for the inspection. He was caring, and made sure to answer all my questions and help with any concerns. I hope to see him again next year

Christian came out for our maintenance call. He found that our main sump pump was dead. In an hour he replaced the sump pump with a new working one, replaced our high water meter and added the defender system so that we’d be alerted if the pump ever failed again. Excellent customer service, speedy and cleanly. Christian did a great job and would highly recommend him and perma seal for all your basement water issues. He also showed me where to purchase our old dehumidifier filters too – bonus!

I had my yearly maintenance done by Jace from Perma-Seal, and he did an absolutely wonderful job! Jace was on time, professional, and took the time to explain everything he was doing with both my sump and ejector pumps. He was thorough, efficient, and made sure everything was working perfectly before he left. It’s clear he takes pride in his work and really cares about customer satisfaction. I feel confident knowing my system is in great shape for the year ahead. Thanks again, Jace and the Perma-Seal team, for such reliable and friendly service!

The team was extremely professional and knowledgeable! They were neat and tidy. They explained everything to me and showed me photos after the job. Thank you!

Alejandro Lopez did a thorough analysis of our problem and provided several solutions. Very happy with the timely service.

Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.

Very knowledgeable and awesome service! Jon was great

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Oren came out to assess a weird smell coming from my stairwell he was able to show me signs of water damage that I did not know existed, thank you Oren

Awesome Rep! Jesse was very helpful and personable!!

Antonio was personable and thoroughly explained our options, the work was completed timely and we are very pleased with our service. We will ask for him, if we ever have need of your services.

Jim G was great. He showed up on time and gave a wonderful presentation. Was a very professional person to deal with.

Jesse was very professional and helpful in assessing the cracks and leaks in our basement foundation. I would recommend working with him for any basement needs!

Jesse was great

Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!

Jesse was great and professional provided me with great information.

He gives good advise that makes sense, hopefully he’s right, Jessie is great, and patient

Very professional, polite, honest, and work finished immediately

Dick had great info and explained things well.

Thank you George H and Perma-Seal – Great experience and love the peace of mind !

Very pleasant, prompt, communicated well, cleaned up after themselves, and explained the work when they were done. Perfecto P was the lead, Christian A assisted. Nice job!

Geovani Cabral did a great job.

Nicholas Liguras was a very polite and nice service person. I have not had the job done yet, but my experience so far has been good. I am glad that we have decided to go with permaseal.

5 star service from Jim B. and Pete G.

Tony W is accommodating, knowledgeable, respectful and prompt. He eased my concerns quickly + thoroughly. I feel confident knowing I am in good hands with PermaSeal. Thank you Tony!

Excellent service. Tony W!

Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!

Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.

Thanks Mr.Ballard

Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.

Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!

Thank you George H for your help ! Selling the home and fixing 2 cracks in foundation !

Jesse’s

Avery was very helpful in diagnosing and providing a solution to our sump pump system. He was extremely knowledgeable in explaining what our issue was an how it could be resolved. I highly recommend him and would ask for him to come out again for any additional service that might be needed in the future.

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.

Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.

Dick was very professional and timely.

My wife, Jill (Ellis) and I had our sump pump fail. We called Perma Seal and they sent an associate (Jerimiah) out the say day. He assessed the situation, gave us an estimate and did the repairs. He was very friendly and professional. Jerimiah explained everything that went wrong with the old pumps and what the difference is between the old set up and the new. He talked us through the new app installation and how it works.
Fifteen years ago we had Perma Seal incapsulate our crawl space and was and have been very happy with that project, also.
Thanks again for the great service Jerimiah!!

Dick came out and give us an estimate. Very professional – very happy with the whole process.

George was professional today and looking forward to sump pump install !

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Thank you George H for the quote and help with concrete lifting !

Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

The PermaSeal representative that came out today was very friendly and knowledgeable. He gave me a lot of different options for upgrading an existing sump pump. He also performed the maintenance service quickly and efficiently. Great experience!

Shane was always honest with us, in the course of his investigation, step-by-step: It was a confusing situation: the blue transmitter box was giving a false reading: The “WIFI” indicator was green, even though we do not have a WIFI subscription – so it should have been red. The “Active” indicator was red, which was correct, since we do not have a subscription. The “Alert” indicator was red, which was incorrect, since the system was operational, so it should have been green.

(1) Shane swapped-out the blue transmitter box with a new one that was working. The original blue transmitter box was still under warranty (2024). “Alert” indicator is now green, which is correct. The “WIFI” and “Active” indicators are red, which is correct.

(2) In the course of his testing, Shane noticed that the Primary pump was erratic, sometimes working, sometimes not (Intermittent). It had been installed by Perma-Seal in July 2018, so it was nearly 7 years of age and had seen a lot of use in the past few seasons. So Shane recommended replacing it now, instead of waiting for something to happen and being suddenly helpless in an emergency flooding situation. After due consideration, my wife and I both agreed with Shane’s assessment, so we decided to have Shane install the new Zoeller Primary Pump. The Battery Backup Pump is already operational.

Antonio was very thorough. He explained exactly what he was doing which made feel very comfortable. He did a great job and he also has good customer service skills

Christian gave a thorough inspection. Very pleasant to talk with as well.

BIG thank you to Anthony Modica. I like the way he built different options for me instead of saying “I NEED” to do something. He was not pushy, and he was very knowledgeable

Antonia was on time helpful in his evaluation & recommendations was very pleased!!

Alejandro Lopez was very attentive and on time. It was a busy day. He called 1st, arrived and took care of my inspection. Great job Mr. Lopez!

I like having Anthony in the house! He is very respectable and knows his stuff. He makes a customer feel very involved in the process of the inspection

ANTONIO IS A VERY FRIENDLY AND EFFICIENT PERSON.
EXPLAINS ALL ITEMS THOROUGHLY.
LOOKING FORWARD TO WORKING WITH HIM IN CONTINUED SERVICES.
HE IS A KEEPER – REWARD HIM ACCORDINGLY.

M. GUZZO

Christian was great. He let me know it was time to change my battery. And it is time to replace my ejector pump. I will keep this in mind.

Jesse is very professional, very knowledgeable and answered all my questions!

We had our attic insulated in May 2024, by team Eric ,Julio and Juan.They worked well together.Very professional and did a good job removing old insulation, sealing the air gaps, then blowing in 18 inches of insulation.I admire any one willing to work in attics.They cleaned up everything.I was very pleased with the outcome and would recommend them to anyone.

Linda

Jesse

Jesse was great! He was professional and friendly. He answered all of our questions.

Nick Dormitorio inspected my attic today and confirmed that I do not have much insulation in my attic. Provided me a quote for insulation and installing baffles in the attic to help with the proper air circulation throughout the house. The house was built in 1962 and what was left of the original insulation was not good. Looking forward to moving this project forward. Thank you Nick!!!

Nick D gave us very good information about attic’s project
Very informative

Nick D was very informative and explained everything

Nick D. Super knowledgeable and professional. Highly recommended

Nick D – is a very knowledgeable and pleasant to talk to.

Nick explained what needs to be done to prepare for insalation in the attic. Nick was very helpful.