Customer Reviews and Testimonials

Jim G came put today and was great. He hose tested my window wells and confirmed they weren’t draining properly. He gave options on fixes and also notated age of back up system and noticed a leaking check valve. Altogether professional appointment.

Perma Seal waterproofed our basement 3 years ago and it was the best thing we ever did as our basement has been dry ever since. Their service department is wonderful and their technicians as well. Specifically, we had Alejandro Lopez service our dehumidifier and he was excellent…courteous, very informative, took his time to explain everything. Was so pleased with him that we will request him again when we need service. I would highly recommend both Perma Seal and Alejandro for all your service needs.

Jim G came out to my home to inspect my crawlspace. He was very efficient and answered all of my questions. Appreciate the time and information.

Alejandro Lopez very professional top notch customer service. While inspecting drain tile he noticed I needed a sump pump thank god for that. Very good job

Great response time, a technician was able to come by my residence within hours of my call.
Alejandro Lopez called me with his expected arrival time and was right on time. He was very professional and courteous. He knew exactly what to do and had the pump replaced quickly.

Antonio is the best!! He is very friendly and informative and does excellent work. I trust him completely in my home. Always positive and willing to answer questions.

Anthony was very thorough and courteous. Gave me different recommendations

Jessie did a great job explaining the process and helping me understand what to expect.

Alejandro Lopez came out yesterday to perform the annual maintenance on our system. He was pleasant, polite, and he made suggestions for updates and improvements. He listened to all my concerns and answered all my questions.

Wow! Jake did a phenomenal job of explaining the recommended services for my home is appreciated his thorough walk through and the precise nature. He also helped with prioritizing these repairs to for my budget 5 stars!

Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.

Very knowledgeable and awesome service! Jon was great

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Oren came out to assess a weird smell coming from my stairwell he was able to show me signs of water damage that I did not know existed, thank you Oren

Awesome Rep! Jesse was very helpful and personable!!

Antonio was personable and thoroughly explained our options, the work was completed timely and we are very pleased with our service. We will ask for him, if we ever have need of your services.

Antonio was on time and friendly. He explained everything and answered all questions.

I appreciate Antonio’s professionalism, friendliness, and thoroughness. I would request him any time I need Permaseal out of here.

Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!

Jesse was great and professional provided me with great information.

He gives good advise that makes sense, hopefully he’s right, Jessie is great, and patient

Very professional, polite, honest, and work finished immediately

Dick had great info and explained things well.

Thank you George H and Perma-Seal – Great experience and love the peace of mind !

Very pleasant, prompt, communicated well, cleaned up after themselves, and explained the work when they were done. Perfecto P was the lead, Christian A assisted. Nice job!

Dick was very clear in explaining the problem and solution to my house settling. He went through step by step of what needs to be done. He had answers to all my questions. He was very nice and helpful and would recommend him to anyone.

Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.

George Heller was at the home . thank you and look forward to fixing this issue

Tony W is accommodating, knowledgeable, respectful and prompt. He eased my concerns quickly + thoroughly. I feel confident knowing I am in good hands with PermaSeal. Thank you Tony!

Excellent service. Tony W!

Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!

Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.

Thanks Mr.Ballard

Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.

Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!

Aaron was very profession and very knowledgeable. He was easy to talk to and had a nice ease about him. I appreciated his help. He made. E feel comfortable as a customer.

Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.

Gary Jones
Lincolnshire, IL

Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!

Anthony Modica did an excellent job installing our new Basement Defender system. He’s professional and courteous and takes the time to answer any questions. Anthony was on time and is an expert on the system – Highly recommended !

Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.

Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.

Dick was very professional and timely.

My wife, Jill (Ellis) and I had our sump pump fail. We called Perma Seal and they sent an associate (Jerimiah) out the say day. He assessed the situation, gave us an estimate and did the repairs. He was very friendly and professional. Jerimiah explained everything that went wrong with the old pumps and what the difference is between the old set up and the new. He talked us through the new app installation and how it works.
Fifteen years ago we had Perma Seal incapsulate our crawl space and was and have been very happy with that project, also.
Thanks again for the great service Jerimiah!!

Dick came out and give us an estimate. Very professional – very happy with the whole process.

George was professional today and looking forward to sump pump install !

Jake did a great job being early and installing our pump offered information on how to keep our home dry and healthy

Antonio did a fantastic job on replacing the float switch on my sump pump. He was very courteous, friendly and professional when he initially contacted me as well as when he arrived at my house. He was very quick and efficient in the repair as well as very knowledgeable about some questions that I had. He was also training an individual and he appeared to be very helpful and knowledgeable in his training. I want to thank him again for his help!
Jim F.

Antonio, our technician, did a great job. He was prompt, professional and very friendly.

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Thank you George H for the quote and help with concrete lifting !

Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

ANTONIO IS A VERY FRIENDLY AND EFFICIENT PERSON.
EXPLAINS ALL ITEMS THOROUGHLY.
LOOKING FORWARD TO WORKING WITH HIM IN CONTINUED SERVICES.
HE IS A KEEPER – REWARD HIM ACCORDINGLY.

M. GUZZO

Christian was great. He let me know it was time to change my battery. And it is time to replace my ejector pump. I will keep this in mind.

Christian came early and was great. Very personable. Made sure my battery backup and dehumidifier were running fine. Even changed a battery and a filter. Thank you!

Christian was very knowledgeable. I always look forward to having Perma Seal out to make sure my basement is safe.

Alejandro Lopez was patient, understanding and listened to my concerns and explained everything he did in the process. He was also training a nice guy who was also just as informative.

My confidence in my tile system is renewed.

John did a great job. Very helpful and gave us a good lesson on using the app.

I have not had you guys for quite some time. Christian came by and assessed my pump situation very efficiently. He put the system in for me in an efficient manner as well.

Anthony provided great service and great advice on how to keep my house try. He is a very experienced technician and I highly recommend!

Alejandro Lopez is an excellent technician, who repaired our problem with our backup pump, which needed drilling of a hole next to the pipe in our backup pump to prevent an air lock in the system. Alex was very courteous, helpful and professional in working with us to solve this problem.

Anthony Modica did everything well! He was very informative and knowledgeable, and gave me recommendations on how to keep my basement dry for the future

We had our attic insulated in May 2024, by team Eric ,Julio and Juan.They worked well together.Very professional and did a good job removing old insulation, sealing the air gaps, then blowing in 18 inches of insulation.I admire any one willing to work in attics.They cleaned up everything.I was very pleased with the outcome and would recommend them to anyone.

Linda

Jesse

Jesse was great! He was professional and friendly. He answered all of our questions.

Nick Dormitorio inspected my attic today and confirmed that I do not have much insulation in my attic. Provided me a quote for insulation and installing baffles in the attic to help with the proper air circulation throughout the house. The house was built in 1962 and what was left of the original insulation was not good. Looking forward to moving this project forward. Thank you Nick!!!

Nick D gave us very good information about attic’s project
Very informative

Nick D was very informative and explained everything

Nick D. Super knowledgeable and professional. Highly recommended

Nick D – is a very knowledgeable and pleasant to talk to.

Nick explained what needs to be done to prepare for insalation in the attic. Nick was very helpful.

Nick &Tony are insulating pros. They pointed out ALL locations of energy leaks in the attic. My wife and I felt Nick and Tony left us with the feeling we will have a healthier more comfortable ,valuable home.