Customer Reviews and Testimonials

Christian was efficient in diagnosing the issue and changing our battery.

Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.

George H was very professional 10/10 for crack repairs. thank you

Nick took his time with the quote and explained everything in detail. The work performed was done quickly and cleanly

Thank you George H for the Egress window quote ! Appreciate the time

Jim G was out today. Gave me recomendations on an underground extension. Very professional.

Jim G was out to give recommendations on underground extension and sump system upgrades. He knew what he was talking about and was very professional. We are looking forward to having the work done.

5 stars for Dylan!!

Christian was awesome. Went over all of my concerns and even installed a battery backup pump while he was here.

George Heller was great with estimate on our concrete – thank you for your great service !

Aaron S. provided a detailed explanation of the process for waterproofing the basement. Additionally, he provided optional recommendations for saving money on the process.

Sean was great and he explained the whole process to me. The price was very affordable.

Nick L. was very informative. He was patient and did not mind going over everything in detail. I will definitely recommend Permaseal for services.

Thank for the service, very informative, excellent service. Sean was great.

Nick L. Was very professional as a representative of your company. He is very knowledgeable of his job. And explained the work process very extensively so that I can understand the process and procedures of the work needed. Also a pleasant personality.

Aaron S was pleasant and well informed.

Nick did a great job of evaluating the job and providing an acceptable proposal for the work. We accepted and signed the agreement today. Thank you Permaseal

Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.

Nick L. did a great job. Very satisfied.

Nick L came to inspect our basement and gave us an estimate on the repairs we need. He is very knowledgeable and nice.

Perma-Seal sealed 6 cracks in my foundation. It was great! They came in and were done in about 4 hours. They cleaned up after themselves too and since then not a drop of water coming in. I love it, should’ve done this a long time ago.

I have had a basement water problem for years. When I contacted Perma-Seal their Certified Foundation Consultant Mike Keating presented to me a plan to fix the problem once and for all. Mike was prompt, courteous and above all, knowledgeable. He listened to my problem, examined both the inside and outside foundation, and presented two options for my consideration. Their was no pressure to pursue any option. I felt that their Waterguard system was right for me. He described this system in detail and prepared a detailed quote that listed all components and prices. I agreed and a Perma-Seal team showed up on the predetermined date. The team was extremely competent. They did their work efficiently and finished in one day. I have been completely satisfied with their work and less than one week later the Chicago area had one of the heaviest rainfalls in years. I did not have a drop of water in my basement! I would recommend Perma-Seal to anyone looking to solve their basement water problems.

The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.

Perma-Seal Basement Systems sealed a large crack in the foundation where water was constantly seeping into a room in our basement. They were here for several hours because there was constant water seeping into the room while they were trying to seal the crack in the foundation. They worked diligently until the crack was completely sealed. I paid exactly what they estimated the work would cost.

When the representative arrived at my home, he was very friendly and quite professional. He quickly diagnosed the problem as being a crack in the foundation near the basement window. He assured us that there was a 95% chance this was really the only problem and that it would not be very expensive to repair. He quoted a price of around $400 and set up a time for the repair man to come out and repair the cracks. Everything happened as described and we were very happy to see there were no more basement leaks after a heavy rain. I would not hesitate to use this company again and I am very grateful to the representative for saving us money.

I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.

They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.

They came and repaired 2 cracks in my basement foundation. So far, so good. I’ve not seen any water in my basement since the repair.

Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.

We had foundation leakage in our basement and Perma-Seal installed a french drain. They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.

I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.

Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.

Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!

Service was punctual and a professional job was performed. We installed a larger sump pump and redid the PVC piping to accommodate quicker water discharges. Electrical upgrade work was performed as well.

I hired them to seal cracks in my foundation, install a sump pump, an injector pump, and installed drain tile. They completed the work within a couple of days. I chose them for the job because they offered the best rate for the all the services to be completed. Everything was fine.

They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.

TOM did a professional inspection measuring everything to be done. In a few minutes the proposal was ready. Very helpful explaining every details for rhe job to be done. THANKS VERY MUCH TOM.

Tom is very efficient and nice

Tom was very nice and did a great job!

Tom Bednar called me one week before, the day before and the morning of the appointment. He was scheduled at 8:00am and he was on time and I appreciated that. He showed me a 20 min video of how to raise the concrete and pour it as well. He also shared the discount price if I accepted today but I mentioned I had a few more estimates to get. Perma-Seal offered a good price for what I need done but I want to do my due diligence and at least 2 more estimates. Tom comes highly recommended. Thanks

Jim G. Was really great. Very helpful and knowledgeable. Answered my questions and explained all the processes.

Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!

Cecil came out and provided us with a plan and explained how the process worked. Excellent service provided by him and would recommend him and Permaseal to others.

Cecil Payne did an excellent job in reviewing and explaining our concrete leveling issues. Cecil satisfactorily answered all of our questions in a professional and courteous manner. As a result, we plan to award this work to Perma-Seal.

Excellent!

Adam, Tyler and Javier are great guys and do great work!

Concrete repair (drop of over 4”) between patio and house.

Repair was needed for over 30 years!

Finally made the call to Permaseal.

Timing was perfect because we will be able to pass guarantee along to next homeowner when we retire in 4 years!

(See Angi.com for pictures)

Dylan made sure to explain every part of the checklist he gave me.

Friendly and knowledgeable. So thankful for Jon’s review!

Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.

Christian performed an annual check-up on my premises. He pointed out issues that needed attention in a very professional manner and explained what items needed immediate attention and those items that could wait until a later time.

Dylan was super informative and nice we had several questions and he answered them with absolutely 0 hesitation. God bless you

Jon did a great job!

Thank you Christian for changing our old pump. Very efficient and friendly.

Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.

Niko did a complete check up of our system and briefed us on all issues. He was very thorough and professional along with being friendly. Very much enjoyed his work.

Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.