Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Egress Window Installation
Thank you George H for the great experience ! Look forward to having a new egress window / concrete lifted and leveled !
Structural Foundation Repair
I recently had piers installed to correct a problem of the foundation sinking. I was consistently provided with updates and detail explanation of the project.
From the original assessment conducted by Jim G, to the actual construction overseen by project leader Hugo M, the project was professionally performed. I would recommend use of Perma Seal for similar projects.
Don S
Sump Pump Repair
Avery was quite informative answering my numerous questions. He inspected all of the pumps in the basement as well as the walls. I felt confortable speaking with him.
Concrete Lifting
George H was efficient and quick to respond tp our needs. It is appreciated as we move to sell the home.
Preventive Maintenance Service
You guys do awesome work, we always go forward with you guys because of your reviews. Dylan deserves a nice meal from McDonalds!
Foundation Crack Repair
Thank you George H with your help on fixing 4 cracks repairs !
Basement Defender Installation
Alejandro and his team were very professional and were very nice to work with
Crawl Space Insulation
Thank you George H for the estimate on crawlspace insulation !
Foundation Crack Repair
Thank you George H for helping us with crack repairs! Appreciate your help
Preventive Maintenance Service
Jason was here to fix a leak a week after a previous visit failed to stop a leak. He was on time, polite, quick and did quality work to fix the leaks. He was happy to explain and review his work when complete.
Waterproofing and Sewer Backup Prevention
Thank for the service, very informative, excellent service. Sean was great.
Basement Waterproofing
Nick L. Was very professional as a representative of your company. He is very knowledgeable of his job. And explained the work process very extensively so that I can understand the process and procedures of the work needed. Also a pleasant personality.
Basement Drainage System
Aaron S was pleasant and well informed.
Basement waterproofing
Nick did a great job of evaluating the job and providing an acceptable proposal for the work. We accepted and signed the agreement today. Thank you Permaseal
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Basement Waterproofing
Nick L. did a great job. Very satisfied.
Basement Waterproofing
Nick L came to inspect our basement and gave us an estimate on the repairs we need. He is very knowledgeable and nice.
Basement repair
Nick l took the time to explain the issues and the potential problems. I felt he was as professional as any one I ever worked with
Basement Waterproofing
Today, I had the pleasure of working with Nick L regarding a consultation for my home. I wanted to learn of new solutions to keep my basement dry. Nick L was very informative, listened to my desires and helped me with the best solutions that would be permanent and not a “quick fix.” Nick L, showed me examples, explained why certain options would be better than others, showed me how the work would be done and gave an itemized breakdown of the quote provided to me. Having a wet basement is a homeowners nightmare. Nick L, thank you for your high level of professionalism and patience with me having questions. I feel comfortable with moving forward because of this.
Thank you.
Concrete and water coming in
Sean was professional and answered all my questions.
Basement Wall Cracks
They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.
Foundation Repair
They came and repaired 2 cracks in my basement foundation. So far, so good. I’ve not seen any water in my basement since the repair.
Basement Waterproofing and Crack Repair
Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.
Basement Waterproofing
We had foundation leakage in our basement and Perma-Seal installed a french drain. They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.
Foundation Crack Repair
The leaks we had were resolved. They did a good job. They excavated & filled the crack in the foundation of our home.
Foundation Repair
I hired them to seal cracks in my foundation, install a sump pump, an injector pump, and installed drain tile. They completed the work within a couple of days. I chose them for the job because they offered the best rate for the all the services to be completed. Everything was fine.
Basement Wall Crack Repair
They repaired crack on the basement wall and it went well, no problems to report.
Cracks in Foundation
My experience went very well. The staff was very professional, friendly and knowledgeable in their field. The pricing was reasonable and I was pleased with the outcome of the service. I would recommend this company to others. They came to seal the cracks in the foundation.
Foundation Repair
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
Basement Waterproofing
Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!
Sump Pump
Service was punctual and a professional job was performed. We installed a larger sump pump and redid the PVC piping to accommodate quicker water discharges. Electrical upgrade work was performed as well.
Foundation Repair
I hired them to seal cracks in my foundation, install a sump pump, an injector pump, and installed drain tile. They completed the work within a couple of days. I chose them for the job because they offered the best rate for the all the services to be completed. Everything was fine.
Basement Window Wells
They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Sump Pump Installation
We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.
Foundation Crack Repair
Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.
Sump Pump Installation
Installed a new sump pump and battery backup. Buried a PVC pipe outside for the water to be expelled underground instead of it just shooting out of a pipe from our house like the old pump. First of all, Robert came to assess our situation. He explained everything he suggested we do and gave reasons why. He was very professional and, we feel, honest. Having heard nothing but good things about Perma-Seal, we accepted the quote that day and an installation date was scheduled. On the day of the scheduled service we received a call from one of the technicians advising they could arrive 1/2 hour earlier if that was okay with us, and it was. (We are used to companies calling because they will be late, so this was nice.) They were very polite, performed the work to our satisfaction, explained how the battery backup works, and cleaned up after.
Basement Waterproofing
Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.
Sump Pump
Allen did a very good job of checking the sump pumps and battery backup. Thank you!
concrete estimate
TOM did a professional inspection measuring everything to be done. In a few minutes the proposal was ready. Very helpful explaining every details for rhe job to be done. THANKS VERY MUCH TOM.
Concrete estimate
Tom is very efficient and nice
Concrete Repair estimate
Tom was very nice and did a great job!
estimate to repair cracks at the entryway of my home
Tom Bednar called me one week before, the day before and the morning of the appointment. He was scheduled at 8:00am and he was on time and I appreciated that. He showed me a 20 min video of how to raise the concrete and pour it as well. He also shared the discount price if I accepted today but I mentioned I had a few more estimates to get. Perma-Seal offered a good price for what I need done but I want to do my due diligence and at least 2 more estimates. Tom comes highly recommended. Thanks
Concrete leveling and drain installation
Jim G. Was really great. Very helpful and knowledgeable. Answered my questions and explained all the processes.
Driveway Lifting / Crawl Space Sealing
Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!
Poly foam leveling patio
Cecil came out and provided us with a plan and explained how the process worked. Excellent service provided by him and would recommend him and Permaseal to others.
Concrete lifting
Polyfoam Estimate
Cecil Payne did an excellent job in reviewing and explaining our concrete leveling issues. Cecil satisfactorily answered all of our questions in a professional and courteous manner. As a result, we plan to award this work to Perma-Seal.
Concrete Lifting and Sealing of patio / foundation
Excellent!
Adam, Tyler and Javier are great guys and do great work!
Concrete repair (drop of over 4”) between patio and house.
Repair was needed for over 30 years!
Finally made the call to Permaseal.
Timing was perfect because we will be able to pass guarantee along to next homeowner when we retire in 4 years!
(See Angi.com for pictures)
Preventive Maintenance Service
Christian was thorough and we are going to bury discharge lines away from the foundation.
Preventive Maintenance Service
Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment
Preventive Maintenance Service
Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.
5 stars!
Preventive Maintenance Service
Jake was efficient and early and gave several options for keeping our home healthy and basement dry.
Preventive Maintenance Service
Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!
Preventive Maintenance Service
Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.
Preventive Maintenance Service
One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.
Preventive Maintenance Service
Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.
Preventive Maintenance Service
Christian and Niko were efficient and communicated arrival time well.
Preventive Maintenance Service
Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!