Customer Reviews and Testimonials

Dick explained all aspects the worked that needed done

Dick did a great job going through and explaining the entire process.

Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems

Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy

Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from

Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.

Christian solved some problems with our sump pumps

Jessie is a wonderful guy. Very informative and pleasant

Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!

Anthony was very professional and very informative!

The best!!!
Resolved all issues with creative problem solving. Many years of experience by the gentleman who did the work (Aurilio?) was evident.
Would highly recommend.

My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.

The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

Mr. M. Kulis is very professional. He gave me an honest review of my water problem in my basement. He gave me a number of options to correct my problem. I am very grateful and I feel like I’m a little more educated in how to proceed.

Mike was very knowledgeable and thorough when determining the cause of the water coming I to our basement. He took the time to explain anything I had questions on.

Our Perma-Seal Certified Consultant Michael Kulis came to access our home basemant’s leak issues today. Michael was highly profesional, extreme knowledgeable and courteous. Michael listen to all of our concerns and then provided the very best in class customer service to address our needs. We are repeat Perma-Seal customers. Several years ago I called on them to fix my parents basemant water leak issues and the company did an OUTSTANDING JOB at my parent’s house. When I discover leaks in my basemant I knew what company to reach out to. That was Perma-Seal. Mike Thank you very much for taking care of our family today. You represent your company very well. We already have recommended you to our friends. Loyal customer.Manny C

Michael kulis gave me an estimate on what it would take to keep my basement dry. He explained everything very well. He is very knowledgeable and professionable.

Michael kulis was very helpful and informative. He has a wonderful personality and made us very comfortable and confident.

The salesman was a very pleasant person. He explained the work very well. Very professional.

I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Professional from start to finish

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Doug explained everything and took care of our issue quickly. He was very professional and friendly.

Perma-Seal arrived on time on the designated date to perform the contracted services. All of the employees were very professional and knew their jobs very well. The work was performed in the allotted time frame and very little mess was left when you consider that a jackhammer was used, gravel for the drain was moved inside, and then fresh concrete was mixed and poured to cover the trench. I was very pleased with the work and have had no seepage since the work was done. It’s great that the work has a lifetime warranty and is transferable to a new owner should I ever sell my home. Perma-Seal is a very well run organization and I would not hesitate to recommend them to anybody.

The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.

Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!

Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Permaseal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Permaseal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.

Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)

This is an update to a previous review I had written. When I wrote my review I was very unsatisfied with the job that was done, shortly after writing my review I received a call from Permaseal asking about why I was so dissatisfied with the job. I explained how it was not fixed like we were told it would be. They offered to come out and check it out and redo it. Mark and his crew showed up today and redid the sidewalk and it looks really great, it is nice and level now. I have to say I never expected them to make it right because so many companies now don’t seem to care anymore. My hat is off to Permaseal as far as I am concerned now they are a very good company, they stand behind their work. Mark (I’m sorry I didn’t get his last name) was wonderful about making everything right, very professional and extremely courteous. If you need good quality work done don’t hesitate to contact Permaseal, they are one of few companies that really stands behind their product and work.

Richard was awesome for my estimate. Helped explain in vivid detail of process of poly level and even video streamed with the workers to determine how and where to lift. Highly appreciated and recommended.

Great service, like to have Jim back…….want him for future work.

Jake was informative about the importance of a back up pump system.

Jake was informative and helpful in offering us options to resolve our current issue.

Jon was great and very helpful. The information he gave me was valuable. I look forward to working with him in the future. Great job!

Jon was very helpful and informative arrived perfect timing

Christian was very thorough and explained all of my options!

Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Anthony was very nice and explained the process and recommendations simply.