Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump pump repair
Antonio, our technician, did a great job. He was prompt, professional and very friendly.
Preventive Maintenance Service
Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.
Preventive Maintenance Service
One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.
Preventive Maintenance Service
Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.
Basement Waterproofing
Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!
Susan H.
Preventive Maintenance Service
Christian and Niko were efficient and communicated arrival time well.
Preventive Maintenance Service
Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!
Preventive Maintenance Service
Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.
Preventive Maintenance Service
Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.
Basement Waterproofing
Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.
Preventive Maintenance Services
Keegan was very thorough & explained everything & was very kind.
Preventive Maintenance Appointment
Antonio was awesome. He explained everything thoroughly and investigated all of our potential problems areas as well. Efficient, personable and knowledgeable! I give him an A+
Preventive Maintenance
Keegan was very knowledgeable and happy to answer all of my questions.
Preventive Maintenance Service
Well done
Preventive Maintenance Appointment
Very satisfied! The service technician took his time, explained info, answered questions and did top-notch problem solving to address multiple issues. By the end of the appointment, my sump pump issues were completely resolved. Follow-up is already scheduled to figure out solutions for structural issues identified. Thanks Perma-Seal for your professionalism and peace of mind!
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Preventive Maintenance Appointment
Very pleasant personable knowledgeable experience recommed to anyone
Preventive Maintenance Service
Jon Groen coerced me into spending money that I don’t have. I think he should be severely disciplined for his actions. Hehehe!
Preventive Maintenance
Antonio was fantastic. He was very knowledgeable and thorough, ensuring I knew what he was doing and why he was doing it. I’d happily have him come back.
Preventive Maintenance
Excellent service. Antonio was very knowledgeable and very easy to talk to. Thank you