Customer Reviews and Testimonials

Dick was very professional , explained everything in detail.

George H came out for an estimate on my settling foundation. The solution for piers will fix the issue. Thank you Perma-Seal

Jim G came out and was great. He was very quick and efficient. He showed me a video on poly level that was very informative. A very professional appointment.

Jake was very informative and professional appreciated his offering of several pieces of information needed to get our basement dry and home healthy.

Jake was very thorough and informative about his recommendations for our home. We truly appreciate his insight as to how to keep our basement dry and home healthy. He explained things carefully, and we had a good dialogue about how to prioritize the next steps.

Dick was very professional

Perfecto did a great job! Very professional. Answered all of my questions.

George H actually went into our crawlspace when no other contractor would – thank you for working with us !

I’m a carpenter by trade and I’m very impressed with the way Perm-Seals company is ran. I scheduled my appointment 2 weeks ago and the communication was excellent! They reached out to me the day before to confirm both a text and a phone call. It’s hard these days to actually talk to a person and get something done. Dave came here today and explained everything to me and all my options. I was $200 dollars off comparing my price in my head to Perma-Seals. They did my neighbors house a few years back so I know the quality is there. No doubt they’ll be fixing my basement soon. Thank you for your time Dave, pleasure doing business with Perma-Seal.

Christian came and identified our issue immediately. Looking forward to stopping this water from coming in our basement.

Today, I had the pleasure of working with Nick L regarding a consultation for my home. I wanted to learn of new solutions to keep my basement dry. Nick L was very informative, listened to my desires and helped me with the best solutions that would be permanent and not a “quick fix.” Nick L, showed me examples, explained why certain options would be better than others, showed me how the work would be done and gave an itemized breakdown of the quote provided to me. Having a wet basement is a homeowners nightmare. Nick L, thank you for your high level of professionalism and patience with me having questions. I feel comfortable with moving forward because of this.

Thank you.

Sean was professional and answered all my questions.

Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.

Jim B came to my house for an inspection. He was professional and thorough!

I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes

Nick L. was very professional and answered all of my questions. Was on time which is always a plus in my book. His explanations were very detailed and much better than some of your competitors.

He was very thorough when looking at what I needed, and in explaining the why.

Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!

Great service, helpful examples and answered my huge list of questions. Really appreciated Henry taking the time to work through different issues and concerns.

I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!

My experience went very well. The staff was very professional, friendly and knowledgeable in their field. The pricing was reasonable and I was pleased with the outcome of the service. I would recommend this company to others. They came to seal the cracks in the foundation.

Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!

Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.

I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

I have used Perma-Seal numerous times before. During the winter, Perma-Seal fixed 2 leaks where seepage was coming through the cracks. Jason came out to fix them, and although it was minor, the work was well done. Jason was especially wonderful as well as Rosie. Rosie knew we were moving and needed to fix the two cracks. Everything was done quickly and efficiently.

Installed a new sump pump and battery backup. Buried a PVC pipe outside for the water to be expelled underground instead of it just shooting out of a pipe from our house like the old pump. First of all, Robert came to assess our situation. He explained everything he suggested we do and gave reasons why. He was very professional and, we feel, honest. Having heard nothing but good things about Perma-Seal, we accepted the quote that day and an installation date was scheduled. On the day of the scheduled service we received a call from one of the technicians advising they could arrive 1/2 hour earlier if that was okay with us, and it was. (We are used to companies calling because they will be late, so this was nice.) They were very polite, performed the work to our satisfaction, explained how the battery backup works, and cleaned up after.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

Allen did a very good job of checking the sump pumps and battery backup. Thank you!

Dear Roy: I remember when you did all of your own work with just one helper. You have built a successful business with good employees and morals. I want to tell you how impressed I was with William who did my 10 point maintenance inspection on March 16th. My pump was vibrating and making water sounds. William took the pump out, replaced the valve and installed a J hook strap. The sump pump is almost silent. I hope you keep him on the inspection crew. He is very professional and knows the sump pumps.

Allen was very patiently able to explain our problem and the most knowledgeable about the sump, and most of all, he was very courteous. We’ll surely refer Perma-Seal to our friends.

They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved $$ over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

Permaseal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.

Kenneth from Perma-seal installed two sump pump batteries for Brian F. Brian gave Kenneth the highest ratings for his service.

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

This service is highly recommended. We got our concrete patio lifted and we had some questions about the results. They did not hesitate to send someone out to adjust it and make it completely perfect. The crew was very knowledgeable, easy to talk to when figuring out the best approach, and completed the job to our satisfaction like true professionals. In this day and age, customer service is the most valuable commodity, and these guys are cornering the market on it…thanks so much! (Repairs done 8-16-21)

Mike Tigges was a pleasure to work with on a quote for raising several sections of the concrete sidewalk leading to our front porch. He arrived exactly on time, took the time to understand what I was trying to do, and he offered several additional helpful suggestions. I signed the contract on the spot which earned a 10% discount. I hope the actual work is as professional as the sales consultant!

My driveway had been sinking very slowly since we moved in 15 yrs ago. I assumed paying a lot of money to have my driveway replaced was the only option, until a neighbor told me about Perma-seal. I was a little skeptical, but his driveway looked great. I got an estimate from Perma-seal and the work was done in Nov 2020. I was home when the work was done and watched the entire process. I was completely impressed with the professionalism, work ethic and friendliness of the Perma-seal team which was led by Xavier Esteban, and was especially impressed with the results. The driveway slabs were 2-3′ below the garage floor and they are now exactly level with the garage floor with a beautiful expansion joint seal. The Perma-seal team could not have done a better job. I asked a TON of questions to understand how it all worked and Xavier and his partner were interested in explaining how everything worked. They really seemed to like what they were doing. They said every job is different and is a challenge. A really excellent job by a great team. I highly recommend Perma-seal.

Ramon Duron cheerfully repaired my floors to my satisfaction. He is a credit to the Permaseal family!

Both Noe F & Marcos A did an outstanding job working on my house,they were extremely professional and Expedient and also personable I highly recommend using Perma Seal their sales team,customer service and best of all their excellent service providers

Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.

My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.

John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you

Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far

Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.

5 stars!

Jake was efficient and early and gave several options for keeping our home healthy and basement dry.

Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!

Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.

Christian and Niko were efficient and communicated arrival time well.

Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!

Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.

Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.