Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Leveling
Sean was informative and explained everything very well.
Preventive Maintenance Service
This is the second time Keegan has been out to the house, and he’s always very personable and thorough with his assessment.
Preventive Maintenance Service
Joe was very thorough and courteous.
Concrete Leveling
Sean and Alex were great! Super!
Preventative Maintenance Service
Service tech Joseph Semany arrived on time, was people friendly & provided me with good customer service covering all necessary P.M. checkpoints. Joe also cleaned up his work area prior to leaving.
He was/is knowledgeable about the company’s products & explained their functions very well. A Very Good Representative for PermaSeal!
Preventative Maintenance Service
Professional, personable and courteous. Thoroughly explained the PMA procedure to me and when finished with the inspection inside and outside he discussed his results and recommendations.
Preventive Maintenance Service
John came and did a complete check up of everything. He was very informative and gave me informative about my system that I was unaware of. He was kind, considerate, and respectful.
Preventive Maintenance Service
Antonio was professional. He gave me some estimates but didn’t make me feel like I had to make decision right in that moment. He respected my decision and was understanding. Appreciate his service.
Preventive Maintenance Service
Antonio check over all prior work and confirmed everything still working.
Basement waterproofing
Nicholas was very thorough and professional. He provided me with a great overview of the problem and the solutions he recommended, answered all my questions and explained the process in a easy to understand manner.
Basement Window Replacement
Perma-Seal replaced all of my basement windows, window wells and added a large escape window.I enjoyed working with Perma-Seal. They came out quickly for the estimate and provided it right away. Once we agreed on the work everything went smoothly. I loved the installers that we had who felt confident and comfortable enough to make suggestions which ended up being the best thing that we decided to do. They were clean, careful and did great work.
Foundation Repair
Dealing with Perma-Seal was a great experience from the small repair price to dealing with the people. Our basement consultant answered every questions and explained everything clearly. Awesome job on our basement!
Sump Pump Installation
Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.
Foundation Repair
I have had a basement water problem for years. When I contacted Perma-Seal their Certified Foundation Consultant Mike Keating presented to me a plan to fix the problem once and for all. Mike was prompt, courteous and above all, knowledgeable. He listened to my problem, examined both the inside and outside foundation, and presented two options for my consideration. Their was no pressure to pursue any option. I felt that their Waterguard system was right for me. He described this system in detail and prepared a detailed quote that listed all components and prices. I agreed and a Perma-Seal team showed up on the predetermined date. The team was extremely competent. They did their work efficiently and finished in one day. I have been completely satisfied with their work and less than one week later the Chicago area had one of the heaviest rainfalls in years. I did not have a drop of water in my basement! I would recommend Perma-Seal to anyone looking to solve their basement water problems.
Basement Waterproofing and Sewer Line Repair
We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
Basement Waterproofing
Allen was very professional and informative with the basement waterproofing project.
Waterproofing
Great sales and waterproofing service. I am satisfied with the work done.
Waterproofing
Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional waterproofing work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma Seal representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200. Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma Seal will deliver the goods.
Window Well Drainage Pipe
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.