Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony explained everything really clearly, did a great job of showing me issues I was not aware of. Happy to work with him in the future
Foundation Crack Repair
Christian came by to look at two properties that needed crack repairs. Efficient and looking forward to the repairs.
Preventive Maintenance Service
Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward
Foundation Crack Repair
Jim G and David were out today to look at some cracks. They were very professional. Jim with his plumbing background was also able to give me a couple of estimates on some plumbing repairs I needed as well.
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Foundation Repair
Jesse was great to work with and very informative in his estimate
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.
Preventive Maintenance Service
Christian was very efficient. Told us our battery needed replacement and did it.
Sump Pump Installation
I appreciated how patient Antonio was with me when explaining the service. He was friendly and thorough.
Water seepage inspection
Nicholas L was very helpful and was very clear with the entire process and made sure to explain all of the steps. Also he tried his best to find all of the possible solutions and even provided various options.
Basement Inspection
I believe Nick L. Is a great employee of Perma Seal. He is very helpful, he waited for me, he explained everything in detail and was honest and didnt hide anything. He was very positive and great attitude. I like that he did not keep anything from us no matter the price.
Basement Inspection
Nicolas Liguras was very thorough with explaining how Perma Seal works and the various options available to me. He came right in a found the source of my leakage and made sure I understood how Perma Seal would alleviate my issue. Nick was a pleasure to talk with and is a great representative for the company.
Consultation and inspection of lower level of walk out basement for moisture seepage through existing concrete floor.
Brett arrived on time and sat with me for awhile giving me a history of Permaseal and their success in helping homeowners. We then toured the areas of concern and discussed the history of the home itself. Brett asked multiple questions to get a full understanding of what I was seeking and came up with the perfect solution for my issue. I appreciate his frankness and his visual aids in finding a solution for my problem. I am not a first time user of Permaseal but can tell you with knowledgeable and dedicated ’reps’ like Brett and services/products like no other Permaseal is clearly this homeowners ‘go to’ company.
Keep up the great work!!
Wall liner
Had work done in 2018. The work was wonderful. I have not had any seepage problems ever since they had done the work. I have scheduled an appointment to have additional work done to my house, because I trust him to give me the best estimate in to him. Peace of mind with their work. Thank you once again, Perma Seal.
Waterproofing
Brian did a great job locating the source of the water leak in the basement.
Basement Wall Sealant
I want to thank the guys who were here on-time and responsive. They arrived and completed the job, cleaned the space and followed-up after the work. We had record rain the following night and I was extremely concerned. I did not get any water in my basement AT ALL! My spouse and I are so happy as it comes with a life-time warranty. I would recommend this company immediately. Great job and keep up the great work.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Window well repair / installation
The best!!!
Resolved all issues with creative problem solving. Many years of experience by the gentleman who did the work (Aurilio?) was evident.
Would highly recommend.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
free estimate
Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.
Foundation inspection
Professional from start to finish
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Evaluation
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
Annual clean and service for three basement sumps
Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Sump pump check
Doug explained everything and took care of our issue quickly. He was very professional and friendly.
Basement Waterproofing
Perma-Seal arrived on time on the designated date to perform the contracted services. All of the employees were very professional and knew their jobs very well. The work was performed in the allotted time frame and very little mess was left when you consider that a jackhammer was used, gravel for the drain was moved inside, and then fresh concrete was mixed and poured to cover the trench. I was very pleased with the work and have had no seepage since the work was done. It’s great that the work has a lifetime warranty and is transferable to a new owner should I ever sell my home. Perma-Seal is a very well run organization and I would not hesitate to recommend them to anybody.
Sump Pump Work
The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.
Basement Waterproofing
Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!
Waterproofing
Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.
Foundation Repair
We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Permaseal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Permaseal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.
Concrete Lifting
Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)
Leveling sidewalk
This is an update to a previous review I had written. When I wrote my review I was very unsatisfied with the job that was done, shortly after writing my review I received a call from Permaseal asking about why I was so dissatisfied with the job. I explained how it was not fixed like we were told it would be. They offered to come out and check it out and redo it. Mark and his crew showed up today and redid the sidewalk and it looks really great, it is nice and level now. I have to say I never expected them to make it right because so many companies now don’t seem to care anymore. My hat is off to Permaseal as far as I am concerned now they are a very good company, they stand behind their work. Mark (I’m sorry I didn’t get his last name) was wonderful about making everything right, very professional and extremely courteous. If you need good quality work done don’t hesitate to contact Permaseal, they are one of few companies that really stands behind their product and work.
Poly level
Richard was awesome for my estimate. Helped explain in vivid detail of process of poly level and even video streamed with the workers to determine how and where to lift. Highly appreciated and recommended.
Preventive Maintenance Service
great job
Preventive Maintenance Services
Hi-We have been long time permaseal customers and we have had terrific water prevention in our finished basement. Anthony and Niko are a great team and very nice and thorough and really appreciate them coming early for us today. Thank you so much.
Preventive Maintenance Service
Excellent service and I felt confident that I received straightforward and honest answers to my questions.
Preventive Maintenance Service
John Ferguson was fantastic. Very personable, genuine and thorough.
Preventive Maintenance Service
Jake was informative and left me a quote for replacing some of the aged appliances in my home.
Preventive Maintenance Service
Very happy with the service Jake provided he took the time to explain and answer all questions we had about our homes foundation
Preventive Maintenance Service
Jake was on time and did a great job explaining our options moving forward.
Preventive Maintenance Service
Jake was helpful explaining out options to replace our back up system and advised us on the cost of adding a new sump in our crawlspace.
Preventive Maintenance Service
Thankfully Jon came out and fix my pump issue that I had I appreciate it greatly
Preventive Maintenance Service
Anthony was helpful and friendly. He listened well, and provided useful recommendations.