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Average rating for Perma-Seal Basement Systems, Inc. is 5 stars of 5 stars - based on 341 reviews
5
New sump pump with new backup pump and battery backup in Lyons, IL
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
5
Kitchen sink faucet, had a water leak,and needed repair. in Steger , IL
Excellent service,Victor and Ryan,were very knowledgeable and professional.
5
Evaluation of possible leak in Orland Park, IL
Ramon Duron was courteous, clean, and very helpful. He took the time to patiently examine the site and explain what was happening. Very pleased customer. Thank you
5
basement sealing in Orland Park, IL
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
5
Service caulk edges of cleanline spacer eval puddle of water in Hinsdale, IL
Vincent’s arrived early for his 8am service call this AM. He reviewed job and explained it to me as we are new to our home. He sealed all edges in preparation for radon mitigation. Wanted to have each vendor handle their respective issue. He even swept debris which was beyond my expectation for today. He further told me source of puddle was a leak incopper line overhead from humidifier adjacent to furnace. Thank you!
5
basement waterproofing in Oak Forest, IL
Ramon D was courteous, clean and did a good job.
5
Main pump and backup system pump installation. in Orland Park, IL
Excellent service (friendly, informative, helpful, professional).
5
MARK LEMENAGER in Oakbrook Terrace, IL
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
5
Sump Pump Drainage in Joliet, IL
Excellent job - Pedro and Jesus were great!
5
Interior Drain Tile in Glenview, IL
Excellent service and job well done by all, from Brian the Consultant to Tomas V. and his install Team. Top quality in materials and workmanship. Great job. Thank you.
5
Replaced the ejector pump in my backup pit in front of my house. Victor & Rigo were very nice and helpful. in Niles, IL
Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.
5
None to date! in IND HEAD PARK, IL
Perma-Seal appears to have a bit of a back log. I first contacted them in June 2018. My contract with them dated 7-3-2018 has not been started to date. They first showed up to work on 10-15-2018, but were unprepared to begin. They have since changed the location of their office, and they couldn't be reached by phone today . I have asked for my down payment money back, but get no reply.
5
pending job on honeycombing a basement crack and sump pump replacement in Skokie, IL
Dave C was engaging and easy to talk to. He walked me through reasons why we're seeing the seepage/leakage we're seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
5
Video camera in sewer line to determine if problems exist in Oak Lawn, IL
Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b
5
crack repair & window well covers in Lake Villa, IL
Had window well covers installed by Mariano M. showed me how they were attached and even stood on them to show how strong they are. Did a great job.
5
electrical work in Palos Heights, IL
David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.
5
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks in Libertyville, IL
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
5
Multiple in Westchester, IL
I have used Permaseal for multiple services over the past few years. Each time I have pleased with the services and treatment I have received. Today is no different. Through my own negligence, I broke the lid of one of my bubbler pots. So I drove to the Burr Ridge/Willowbrook location to see if they had a replacement part. Fortunately for me, I ran into Joel and Jim. Even though the were probably headed out for lunch, they stopped to help and found just the part I needed! Thanks so much, gentlemen! You made my day!!
5
Waterproofing in Skokie, IL
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
5
Warranty work in Calumet Park, IL
Outstanding outstanding outstanding yes yes yes! Gene diagnose the problem and promptly address all the issues. Gene is very professional very courteous. Great to talk to and work with. I would always request Gene for all my Perma Seal services.

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