Customer Reviews and Testimonials

5

John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I'm pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.

April 08, 2019

5

John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you

April 08, 2019

5

The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew

April 08, 2019

4.9

Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.

April 08, 2019

5

Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.

April 08, 2019

5

Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.

March 27, 2019

5

My technician Jason was awesome from start to finishhe initially came out for one problem and noticed another issue with my sewage. He was able to assist and schedule for me to have my sewage issue handled the next day. He explained everything thoroughly and simply. Hes very professional and courtesy and was able to complete both jobs promptly! I will definitely recommend perma-seal to my friends and family.

March 23, 2019

5

Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.

March 21, 2019

5

Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!

March 21, 2019

5

Really appreciates the wonderful and the informative guide on the sump pump. Not only does it help in understanding the installation of the sump pump but also the major and minor problems that could be faced by the owners when installing till its usage have been clarified very elaborately and the solutions have been provided in a detailed manner. http://thesumppumpguides.com/ a href="http://thesumppumpguides.com/>thesumppumpguides</a>"

March 15, 2019

4

I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can't even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.

March 14, 2019

5

Doug came on time and provided pump maint. He also processed a wall crack request and scheduled a repair time . He was knowledgeable, friendly, and courteous. Thanks

March 13, 2019

5

I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you

March 09, 2019

5

Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.

March 09, 2019

5

Allen was the most recent Perma- Seal employee we've delt with over the last decade and he also exhibited a knowledgeable helpful and professional attitude. We will continue to use and recommend this company because of Allen ☺️

March 08, 2019

4.9

Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn't hesitate to call again for any problem in the future.

March 05, 2019

5

Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you

March 02, 2019

5

Allen Laundie and his associate Rigo answered all the questions I had about how the system works and replaced the monitor which had a bent switch and the battery which was not charging properly because of it They were extremely courteous and professional.Thanks,permaseal!

March 01, 2019

4.9

Id like to thank Ramon Duron for his quality in repairing my foundation. great job!

February 22, 2019

5

Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area. Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.

February 18, 2019