Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Concrete Lifting and Sealing of patio / foundation
Adam, Tyler and Javier are great guys and do great work!
Concrete repair (drop of over 4”) between patio and house.
Repair was needed for over 30 years!
Finally made the call to Permaseal.
Timing was perfect because we will be able to pass guarantee along to next homeowner when we retire in 4 years!
(See Angi.com for pictures)
Sump Pump Replacement
Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!
Window well repair / installation
Resolved all issues with creative problem solving. Many years of experience by the gentleman who did the work (Aurilio?) was evident.
Would highly recommend.
James was right on time, was professional and efficient. he explained what he did and the status of our system.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.
Installed sump pump battery backup and plumbing.
On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.
Assessment of structural foundation and concrete lifting vs remove and replace
Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)
Repaired Leaky Basement Wall
Julio and Enrique arrived when promised and did a quick efficient job. They were polite and explained the problem and procedures clearly in terms that were easy to understand. A quick solution and a pleasant experience. Left the area clean and neat.