Customer Reviews and Testimonials

5

Dear Perma-Seal On 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal. John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

December 02, 2019

5

Great job. Looks like I will use Ramon Duron again and recommented him to others.

November 21, 2019

4.6

Mariano did a great job installing the window well cover & ladder for our new egress window. Very pleasant, friendly and knowledgeable.

November 18, 2019

4.8

Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.

November 16, 2019

5

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not "sales driven."

November 16, 2019

5

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

November 16, 2019

5

Doug Blevins provided exceptional service and would highly recommend his services again. He came to test the Perma-Seal backup system and went above and beyond. Doug was very courteous and answers all my questions regarding the system, as well as, all my questions regarding the water issues in my area. Doug was very knowledgeable and also provided ideas about how to fix the problems with the drainage outside my home. My area has issues with the Storm & Sewer drains and Doug was very knowledgeable and provided insight on who i needed to call to help. Doug even stayed late to help answer all my questions until I was comfortable on how to proceed. Thanks for the great service!

November 16, 2019

5

Work done on 10/25/19 in Wheaton. Your crew was outstanding! The foreman took time to fully explain everything to me before starting and answer all my questions. Then the whole crew worked very efficiently, did everything that was promised, and cleaned up after themselves. The next day it rained heavily, and the Permaseal solution worked perfectly. Your guys are great, especially the foreman. He is very good, and very communicative. He represents your company well. Thanks!

October 30, 2019

5

I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.

October 09, 2019

5

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

October 09, 2019

5

The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!

September 19, 2019

5

I want to thank Ms. Susan Straus because she was the person that always was there for me,every question or concern that I had Ms. Straus was always there for me to help me out,she was the only person that from the beginning to the end of the work done by Perma-Seal was there helping me out,even today day 9/19/2019 she still wonderful as always in address my concerns, thank you Ms. Straus for all the dedication that you are putting behind that desk, helping not only myself but anyone in the other side of the phone line,thank you Ms. Susan Straus and may God Bless you for such love and passion for any one looking to get help from Perma-Seal Company, I "Jose Isaac" want to recognize you Ms.Susan Straus for such outstanding work.

September 13, 2019

5

I found Doug Blevins to be very knowledgeable and respectful explaining your product today. A positive impression is important to me in these types of situations. I feel comfortable about your service as a result.

September 10, 2019

5

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

September 09, 2019

4

We were told the crew would be here between 8:00 and 9:00. Called the representative of company at 9:25 since no one was still here. Finally the crew called and said they would be here in 20 min. They did a great job leveling the floor, but filling the cracks were not worth it. Could of done that much ourself.$750. For that little crack fill not at all worth it.

September 07, 2019

5

George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!

September 03, 2019

5

fidel, Alverto, and Jose M arrived a little early and completed the job in good time. They were polite and answered all my questions. The job was completed on August 27.

August 28, 2019

5

Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano's knowledge of the product was good and he explained everything to me well. Though I didn't interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.

August 27, 2019

5

We contracted with Perma-Seal to seal our lake house deck. We could not be more pleased and satisfied with their work. The crew was friendly, professional, and took care to seal every board. What impressed us most was the second day they re-sealed a portion they had completed the previous day because they were not pleased with the coverage. They were careful to not get the sealer on the house or any other place it did not belong. While the job was not cheap, we learned long ago that the bitter taste of low quality lingers long after the sweet taste of low price disappears.

August 21, 2019

5

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

August 20, 2019