Customer Reviews and Testimonials
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5
Annual maintenance and replacement of broken sump pump cover. in Elburn, IL
This was a follow up device call to correct an earlier oversight. We also added replacement of the cover. Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything - we’ll be requesting him to return whenever we need service.
September 10, 2021
5
Poly-Level Concrete raising in Elburn, IL
This service is highly recommended. We got our concrete patio lifted and we had some questions about the results. They did not hesitate to send someone out to adjust it and make it completely perfect. The crew was very knowledgeable, easy to talk to when figuring out the best approach, and completed the job to our satisfaction like true professionals. In this day and age, customer service is the most valuable commodity, and these guys are cornering the market on it...thanks so much! (Repairs done 8-16-21)
August 27, 2021
5
Overhead Sewer Conversion in Niles, IL
Howard was the lead plumber on our overhead sewer conversion. He explained everything he was going to do and how he was going to do it. the entire team worked worked very hard for two days on the project and we found them all appealing and very nice to work with. The only issue is that we had a second plumbing project and due to a last minute scheduling change they sent someone else that had no communication with Howard and unfortunately Howard will be returning to redo the project as it wasn't completed as presented. We will only work with Howard.
July 30, 2021
5
Estimate in Momence, IL
Tom Bednar came over today for my estimate. He was very professional and very thorough. Hope to be able to do business with your company.
July 30, 2021
5
Waterproofing basement in Munster, IN
Enrique and Leo did an excellent job on waterproofing my basement. Hard workers with quality work. They are the best,strongly recommend the right guys for the job. Jim Munster Indiana
July 23, 2021
5
Quote for basement waterproofing in Lowell, IN
Zach W. was friendly and very knowledgeable. He clearly explained all our options to solve our problems and got us on the schedule before he left. He made the process less complicated and painful! He is a great frontline contact for your company!
June 28, 2021
5
Basement Waterproofing in Lowell, IN
Zachary came by and spent the time to educate us about our basement flooding and clearly present the options and possibilities to control it. He was knowledgeable, respectful, professional, and answered all our questions.
June 28, 2021
5
Cleaning the sump pump- removed the foul smell in Chicago, IL
Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now - and gave us information on how to keep it smelling good all the time.
May 21, 2021
5
Sump pump inspection in Chicago Heights, IL
Excellent service from Gene at Permaseal. That’s why I ask for him whenever I need service. A great company. Thankyou
May 21, 2021
5
Presentation and Consultation in Frankfort, IL
Our appointment with Jerry Augustyniak and Mike was excellent. Their evaluation was spot on with very clear and precise solutions. They were knowledgeable and patient as they explained our options. We came up with a plan and look forward to working with the Perma-Seal team. We would highly recommend Perma-Seal to anyone. Thank you again Jerry and Mike. GREAT WORK! Linda & Ralph V.
May 21, 2021
5
crawl space encapsulation in Grayslake, IL
Best decision. Professional and pleasant work crew. Had the crawlspace done 30 years ago but what Perma-Seal did last month correctly solved the moisture issues. Perma-Seal is so worth the investment, great resale value.
May 21, 2021
5
drain tile in Mount Prospect, IL
Pedro R and his crew were outstanding. They were nice, clean, and efficient.
May 16, 2021
5
Driveway and sidewalk raising and leveling in Naperville, IL
Alex did a great job with our driveway raising and leveling. He explained the process to us and was very informative. He was very nice and personable. We were very pleased with him and the job he did. We recommend him highly. Thank you Alex!
May 14, 2021
5
Crawl space drainage system and installation of new pump in Bradley, IL
Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.
May 14, 2021
5
Waterguard in Hobart, IN
It was such a pleasure to work with Jason V. From the time our project was scheduled until its completion several weeks later, Jason was always responsive to questions and helped ease our minds about such a large undertaking in our home— he even arranged to have an exterior portion of the job moved forward in the schedule to help slow our flooding issues prior to the larger interior work. We are so happy we chose Permaseal and thank you Jason!
May 14, 2021
5
Quote for concrete lifting in Park Ridge, IL
Mike Tigges was a pleasure to work with on a quote for raising several sections of the concrete sidewalk leading to our front porch. He arrived exactly on time, took the time to understand what I was trying to do, and he offered several additional helpful suggestions. I signed the contract on the spot which earned a 10% discount. I hope the actual work is as professional as the sales consultant!
May 10, 2021
5
Structural foundation repair in Tinley Park, IL
From the sales consultant, Christopher Brayton, to the work crew, Fidel, Sergio and Isai, our Perma-Seal experience is favorable. We appreciated their courtesy, professionalism, knowledge, expertise and diligence. They made us feel comfortable with this daunting project. They are fine representatives of the Perma-Seal experience.
May 10, 2021
5
April 21: Eli sealed a 6 ft crack in our basement wall. in New Lenox, IL
Technician Eli did an excellent job in a very professional and competent manner. Eli's fine work has made me a fan of Perma Seal.
May 03, 2021
5
Plumbing-Hydojetting of main sewer line in Woodridge,, IL
Victor and Arturo did work at my home doing camera work and hydro-jetting of the main sewer line. Based on what was seen by the camera the decision to hydro-jet instead of just snaking the line was made. Victor explained snaking the line opens the line but hydro-jetting would also clean the line. I appreciate his explanation of the work they eventually performed. I too felt this was the best solution. I have had much work done at my home by Permaseal employees and have been completely satisfied with all the workers who have been in my home and their professionalism.
April 12, 2021
5
Outdoor patio repair in Yorkville, IL
Xavier and Alex from the Poly department came to my house to repair the cracks to my backyard patio as a result from a poor job done by the first team sent by Permaseal. Xavier and Alex were the second service team that came out to correct the service from the first team that came who were horrible. The first team lifted the foundation and filled the cracks with stone and rubble. It was a disaster. Immediately we called as the job was unacceptable. Months later due to scheduling/weather they sent Xavier and Alex from the Poly department and immediately they resolved the problem. Their work was very smooth and visually appealing. They took their time and ensure accuracy with the visual representation of the job. I highly recommend this team and am so thankful they were sent to rectify the initial problem. Please hire more individuals like Xavier and Alex. They are both a great example for your company.
April 05, 2021
