Customer Reviews and Testimonials

Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!

I appreciated Antonio’s promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonio’s professional opinion so that I could make my own decisions.

Keegan was prompt, thorough and professional I appreciate that he was also personable

Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.

Nick L was excellent, I have no complaints.

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Very good, fast, kind, courteous

Antonio was just great.

Sean was on time and answered all my questions.

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.

Tom is a good listener and offered plausible solutions. Provided various options and explained those well.

Tony was friendly and professional.

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait

Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star

Great service. Excellent knowledge of product. Looking forward to future services. Thanks

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Tony W visit was 5 stars.

Tony W was very professional + courteous. He was quick, but thorough with his estimate. Definitely a great ambassador for the brand.

Tony W was very helpful and able to answer all of my questions. His recommendations were clear and easy to understand.

Jose A. was very professional, meticulous in his work, answered all my questions, did exactly what I asked him to do and did a nice job cleaning up after he completed his work.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Tony W arrived within the window time frame provided and greeted me as he was approaching. He and I both went to the basement where he inspected the area of concern and did show where areas of water intrusion was evident. He then was able to provide a cost and a date for the repairs. Tony W is a great job all around!

Hello, taking the time to mention the great personality Tony has. Professional, clean and thorough. Thank you again Sir!

Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!

Tony W was wonderful, very informative!! Felt extremely comfortable with Tony. He’s intelligent + kind, very Tops at what he does.

Thanks Mr.Ballard

Aaron Schwartz was very patient with my questions. He showed pictures as he explained the different systems that would fix my problem . Clearly explained the cost of the different systems. He took his time & made me comfortable with my choices. I’m ready for it to get started.

Jon was great! He immediately noted needed improvements for the crawlspace and the foundation around (outside of) the home that I could implement to keep water from deteriorating the foundation. He mentioned, cheaper steps that I could implement as a new home-owner as well as long term projects…that were expensive but necessary. I appreciate the straightforwardness and honesty!

Aaron was very profession and very knowledgeable. He was easy to talk to and had a nice ease about him. I appreciated his help. He made. E feel comfortable as a customer.

Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.

Gary Jones
Lincolnshire, IL

Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!

My evaluation comes in two parts. First was the visit by Rob Kirincic the Sales Rep. He was courteous, very professional and knowledgeable. He examined the crawl space, explained the process, showed the video and then had to call his boss to validate pricing for the removal of some junk items. Great rep for your company.

On Monday of this week, the team of Daniel, Angel S, and Raul T showed up to start the project. They put down tarps, put on protective clothing and made certain the pathway was clear from the job site to the truck parked in the driveway.. They worked quickly, quietly and very professionally. When finished they cleaned everything, let me examine their work (although I am not qualified to evaluate their work beyond the visual) and then departed. Excellent workmen who are a credit to Perma Seal.

Two gentlemen, Luis and Nick, arrived on time and ready to work. Covered my floor with tarp to protect it as they brought materials in and out. They were both courteous and friendly and let me know it would pretty much be an all day job. Helped move and dispose of a few items left in the crawl. After they had finished, I was asked to check it out. Looked great. Much brighter in there. Very satisfied

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.

I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.

Joni

Keegan was knowledgeable thorough and professional. He gave 5 star service.

On time. Professional and didn’t need leave a mess

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

Tony W was great

Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.

Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!

Nick L was excellent, I have no complaints.

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Sean was on time and answered all my questions.

Sean was very good and punctual

Sean was extremely helpful.

Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.

Sean came out gave me estimate and guys can come out tmrw.

Gabriel did a fantastic job sealing my stairway and walkway. Gabriel was very knowledgeable and efficient. I highly recommend his work.

Tom is very responsive, knowledgeable and easy to work with.

Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!

I appreciated Antonio’s promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonio’s professional opinion so that I could make my own decisions.

Keegan was prompt, thorough and professional I appreciate that he was also personable

Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Very good, fast, kind, courteous

Antonio was just great.

Antonio was friendly, professional, and thorough. He communicates clearly and explains in detail what he is doing and how this will benefit our home. I hope that he will be the service person who will continue to provide service to our home.

Antonio is an excellent technician! Very knowledgeable and professional.
Explained his findings in detail in layman’s terms. I highly recommend Antonio and PermaSeal.
Thanks!!!

John Groen did a great job on the annual check for our pumps. He also explained some new possibilities for us to purchase. He was very polite and not pushy.

Antonio was amazing. He went out of his way to explain everything and just make everything easy and understandable, was incredibly tolerant of our puppy, and an all-around pleasure to work with.