Customer Reviews and Testimonials

5

I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.

October 09, 2019

5

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

October 09, 2019

5

The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!

November 30, -0001

5

I want to thank Ms. Susan Straus because she was the person that always was there for me,every question or concern that I had Ms. Straus was always there for me to help me out,she was the only person that from the beginning to the end of the work done by Perma-Seal was there helping me out,even today day 9/19/2019 she still wonderful as always in address my concerns, thank you Ms. Straus for all the dedication that you are putting behind that desk, helping not only myself but anyone in the other side of the phone line,thank you Ms. Susan Straus and may God Bless you for such love and passion for any one looking to get help from Perma-Seal Company, I "Jose Isaac" want to recognize you Ms.Susan Straus for such outstanding work.

September 13, 2019

5

I found Doug Blevins to be very knowledgeable and respectful explaining your product today. A positive impression is important to me in these types of situations. I feel comfortable about your service as a result.

September 10, 2019

5

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

September 09, 2019

4

We were told the crew would be here between 8:00 and 9:00. Called the representative of company at 9:25 since no one was still here. Finally the crew called and said they would be here in 20 min. They did a great job leveling the floor, but filling the cracks were not worth it. Could of done that much ourself.$750. For that little crack fill not at all worth it.

September 07, 2019

5

George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!

September 03, 2019

5

fidel, Alverto, and Jose M arrived a little early and completed the job in good time. They were polite and answered all my questions. The job was completed on August 27.

August 28, 2019

5

Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano's knowledge of the product was good and he explained everything to me well. Though I didn't interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.

August 27, 2019

5

We contracted with Perma-Seal to seal our lake house deck. We could not be more pleased and satisfied with their work. The crew was friendly, professional, and took care to seal every board. What impressed us most was the second day they re-sealed a portion they had completed the previous day because they were not pleased with the coverage. They were careful to not get the sealer on the house or any other place it did not belong. While the job was not cheap, we learned long ago that the bitter taste of low quality lingers long after the sweet taste of low price disappears.

August 21, 2019

5

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

August 20, 2019

5

Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!

August 20, 2019

5

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

August 20, 2019

5

Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.

August 20, 2019

5

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

August 20, 2019

5

Excellent workmanship. Did there job with professional. Sergio R. Was an excellent leader he went above and beyond. He listened to all my concerns and took care of them. I’m very pleased 😄 A+++++++++++

August 20, 2019

5

Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn't need. I didn't end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.

August 20, 2019

5

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

August 20, 2019

5

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

August 20, 2019