Customer Reviews and Testimonials

Thank you George H he made it very easy to get the concrete lifted and leveled/ seal coated / crack repairs

Christian was efficient and courteous. He came out within an hour of us calling for a pump issue. Will continue to use Perma Seal for my home.

Alejandro Lopez was a star staff member for your company. He was thorough, thoughtful about the issue, had great insights and followed up with great resources to get my work scheduled. He was also engaging and personable. It was a pleasure to work with him.

Jesse. Great job easy to follow with explanations very professional

Anthony gave a great explanation of options, and did a very thorough inspection. I was very impressed!

My technician, Alejandro Lopez, was professional, thorough, knowledgeable, friendly, and honest. He encouraged me to accompany him while inspecting my property (interior and exterior), answered all my questions, then gave pressure-free recommendations based on his inspections. A+++

Jim G was out today. Explained exactly what was going on with my leak and explained how Permaseal can fix it. He was very profession and easy to talk to.

The PermaSeal representative that came out today was very friendly and knowledgeable. He gave me a lot of different options for upgrading an existing sump pump. He also performed the maintenance service quickly and efficiently. Great experience!

Jesse is great and very professional and very helpful!

John was terrific! From the very start when he came out to my home to talk about the basement waterproofing needed in my home to the numerous times I called him with follow up questions and concerns after signing the contract for Perma-Seal to do the job. John was always available and reassuring. He took the time with me and explained things very well for me to understand. He never was pushy with me. I never felt pressured with him unlike some salespeople I have encountered in the past with other companies. Thank you, John!

Jim G was out today. Explained exactly what was going on with my leak and explained how Permaseal can fix it. He was very profession and easy to talk to.

John was terrific! From the very start when he came out to my home to talk about the basement waterproofing needed in my home to the numerous times I called him with follow up questions and concerns after signing the contract for Perma-Seal to do the job. John was always available and reassuring. He took the time with me and explained things very well for me to understand. He never was pushy with me. I never felt pressured with him unlike some salespeople I have encountered in the past with other companies. Thank you, John!

I want to thank Crew Chief Guillermo for all of his hard work on waterproofing our basement. He and his crew worked very hard over the two days they were here. Guillermo kept me informed of the progress of the work being done. He was patient and gave me his time for me to ask questions and raise any concerns I had along the way. He and his crew were professional in the way they worked. He and his crew were respectful of my property and cleaned up well after finishing their work. My wife and I are now feeling relieved that we will finally have a dry basement! Thank you.

Jim G was out today. He performed a hose test and found the leak. He showed a presentation on how we can fix. Very professinal.

Jim G was out today. He explained about wall liner and the battery back up system with defender. He was very professional and easy to talk to.

On 4/25/25 we received service from Manual & Jorge to install a new Basement Defender System and flush out current pipe system. We were advised by Manual that this flushing was not needed due to the area we are in and our bill was reduced by $730. We would like to thank Manual and Jorge for the excellent service, and friendly manner in which they took care of our questions and their honesty. We feel that it is necessary to recognize good service and honesty in good employees.

Jim G came out to my home today and was excellent. He explained why i was getting water and how he can fix it. Very knowledgeable and professional.

Thank you George H for coming out so quickly to get my basement dry to sell the home ! life savers

Jim G came out today and was very professional. He explained how my sump and plumbing in my home worked. He gave options on upgrading my sump system and discussed the basement monitoring system.

George H thank you! Waterguard / sump pump system

Jesse. Great job easy to follow with explanations very professional

Jesse is great and very professional and very helpful!

George Heller came for a quote on crack repair. Was very professional . Thank you

Thank you george heller for the free consultation! Appreciate your time and expertise

Nick took his time with the quote and explained everything in detail. The work performed was done quickly and cleanly

Jim G came out today for an inspection. He was very helpful. He showed up on time and was very professional.

Perfecto showed up on time and ran the job and was professional and worked hard in a difficult environment and was able to add support to my beam and completed job in a timely manner. I highly recommend permanent-seal for great customer service. Thank you!

George H came out for an estimate on my settling foundation. The solution for piers will fix the issue. Thank you Perma-Seal

I recently had piers installed to correct a problem of the foundation sinking. I was consistently provided with updates and detail explanation of the project.
From the original assessment conducted by Jim G, to the actual construction overseen by project leader Hugo M, the project was professionally performed. I would recommend use of Perma Seal for similar projects.

Don S

Great job! Perfecto and team knew what they were doing and got the job done. They were professional, careful of the property and cleaned up after they finished. Perma-Seal is lucky to have such good employees!!

We have been using Perma-Seal for 30 years and have always had a great experience!

Jesus Duron was prompt, thorough and clear about work to be completed. I appreciated his honesty and skill. I look forward to working with him to get project completed.

Antonio was very thorough in explaining the results of the inspection and our needs. That was greatly appreciated. He was also friendly and polite.

Jim G came out today. He inspected both crawlspaces and my whole basement. He broke down 5 different options to discuss with my husband. He was very professional and knowledgeable.

Jim G came out and was very helpful. He performed a full inspection of my crawlspace and laser measured my floor. He showed helpful videos to explain my issue and how you all can resolve the issues.

Jim G was out and gave recommendations on crawlspace and sump pumps. I appreciated his professionalism.

David Pate was very helpful and informative.

Sergio came into clean our crawl space after flooding due to a pump failure. Sergio went above and beyond making sure our crawl was in an even better position before the failure. I appreciate his time and dedication. It has eased the worries both my wife and I had about the crawl.

George H actually went into our crawlspace when no other contractor would – thank you for working with us !

Thank you George H for the estimate on crawlspace insulation !

Thank you George H for the free inspection !

Christian was efficient and courteous. He came out within an hour of us calling for a pump issue. Will continue to use Perma Seal for my home.

On time, very polite, he did a great job

Christian was very efficient. He showed us how the new system worked and we’re happy with the system.

Jesse was nothing short of amazing.
Process was flawless and I highly recommend.

Perfecto did a great job! Very professional. Answered all of my questions.

Avery was quite informative answering my numerous questions. He inspected all of the pumps in the basement as well as the walls. I felt confortable speaking with him.

Alejandro and his team were very professional and were very nice to work with

George Heller quote for my battery backup sump system !

Andres Rincon completed a very careful and thorough installation of my nee Defender Back-Up system. He also provided a clear and concise explanation of how the new system operates.

I have been very happy with Perma-Seal’s overall services over the years. Having Andres on the Perma-Seal team is definitely a continued reason to be happy!

Great job done by Victor and his crew.

Thank you George H he made it very easy to get the concrete lifted and leveled/ seal coated / crack repairs

Thank you George H for the concrete estimate and explanation ! Looking forward to having this fixed.

On 4/18/25 – Eli and Eduardo did a fantastic job at our home. They were right on time, communicated to us throughout the entire process and the job came out exactly as we hoped, even though they ran into a couple of challenges. They were outstanding!! Thank you!

Christian was efficient and gave me a good price on the work.

Dick did a great job explaining what was going to happen and was very prompt in the quote. Excellent customer service and be sure we covered everything. Have always been happy with permaseal and their work.

Christian was a pleasure to work with. Explained everything thoroughly and we look forward to the work being done.

George Heller was great with estimate on our concrete – thank you for your great service !

Met with Mike B. and Jack regarding concrete lifting and leveling at two separate residences. This was after receiving two competitive bids in the two days prior.

Hands down, the level of knowledge and detail that Mike B. brought to the table were unparalleled. I am extraordinarily detail oriented and as a result asked hundreds of questions and raised dozens of challenges. Mike rose to the occasion and patiently and thoroughly addressed every one of my concerns.

There were no high pressure sales tactics, and pleasantly, no focus drift to all the other services that Perma-Seal offers. The quotations / proposals provided same-day by Mike were far and away the most comprehensive I received, including site diagrams and itemized work to be performed. Despite heading into the Easter holiday weekend, Mike “burned the midnight oil” and revised the proposals to alleviate any concerns I had, and he and the Team at Perma-Seal were willing to work on pricing to meet comparable bids. I expected a large firm like Perma-Seal to be generally inflexible, but was very pleasantly surprised to be proven wrong in this regard.

Finalization of the contract(s) and scheduling work were also a breeze. I’ve already recommended Mike B. and the Perma-Seal team to a co-worker.

Jim G came out and was great. He was very quick and efficient. He showed me a video on poly level that was very informative. A very professional appointment.

Christian gave us a fair price to level our front walkway. And it’s getting done tomorrow.

Anthony gave a great explanation of options, and did a very thorough inspection. I was very impressed!

My technician, Alejandro Lopez, was professional, thorough, knowledgeable, friendly, and honest. He encouraged me to accompany him while inspecting my property (interior and exterior), answered all my questions, then gave pressure-free recommendations based on his inspections. A+++

The PermaSeal representative that came out today was very friendly and knowledgeable. He gave me a lot of different options for upgrading an existing sump pump. He also performed the maintenance service quickly and efficiently. Great experience!

Shane was always honest with us, in the course of his investigation, step-by-step: It was a confusing situation: the blue transmitter box was giving a false reading: The “WIFI” indicator was green, even though we do not have a WIFI subscription – so it should have been red. The “Active” indicator was red, which was correct, since we do not have a subscription. The “Alert” indicator was red, which was incorrect, since the system was operational, so it should have been green.

(1) Shane swapped-out the blue transmitter box with a new one that was working. The original blue transmitter box was still under warranty (2024). “Alert” indicator is now green, which is correct. The “WIFI” and “Active” indicators are red, which is correct.

(2) In the course of his testing, Shane noticed that the Primary pump was erratic, sometimes working, sometimes not (Intermittent). It had been installed by Perma-Seal in July 2018, so it was nearly 7 years of age and had seen a lot of use in the past few seasons. So Shane recommended replacing it now, instead of waiting for something to happen and being suddenly helpless in an emergency flooding situation. After due consideration, my wife and I both agreed with Shane’s assessment, so we decided to have Shane install the new Zoeller Primary Pump. The Battery Backup Pump is already operational.

Antonio was very thorough. He explained exactly what he was doing which made feel very comfortable. He did a great job and he also has good customer service skills

Christian gave a thorough inspection. Very pleasant to talk with as well.

BIG thank you to Anthony Modica. I like the way he built different options for me instead of saying “I NEED” to do something. He was not pushy, and he was very knowledgeable

Antonia was on time helpful in his evaluation & recommendations was very pleased!!

Alejandro Lopez was very attentive and on time. It was a busy day. He called 1st, arrived and took care of my inspection. Great job Mr. Lopez!

I like having Anthony in the house! He is very respectable and knows his stuff. He makes a customer feel very involved in the process of the inspection