Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Very thorough and helpful in explaining the system!
Preventive Maintenance Service
Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.
Foundation Crack Repair
George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !
Concrete Leveling
2 nice guys (SORRY TERRIBLE WITH NAMES🤦♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!
Preventive Maintenance Service
Jake assisted us with ensuring peace of mind on our sump system
Basement Waterproofing
Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.
Preventive Maintenance Service
Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Preventive Maintenance Service
Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Basement Waterproofing
John F. Did a great job!
John was thorough and explained the process well …all while respecting our time. Thanks John.
New sump pumps and dehumidifier
Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Sump pumps replacement
Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.
Egress Window / Crack repairs
George Heller was very friendly and explained all of my options. Really appreciate his expertise.
Sanidry replacement
Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.
Basement Waterproofing
George Heller and Sam were professional and explained everything clearly. Thank yoU!
Basement Waterproofing
George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Basement Waterproofing
Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!
Five stars! Foundation Repair
Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.
Foundation Crack Repair
Great service, very friendly and responsive to questions.
Foundation Crack Repair
Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!
Egress Window Installation
Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Repair
Tom is very knowledgeable and informative.
Foundation Repair
Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
Sump Pump
Great Service. Really quick, full explanation of the system. Tony W was great in getting everything done. Great experience with your company.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Sump Pump Installation
Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.
Sump Pump Installation
Very good explaning of what we needed and how it works.
Basement Defender
Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Concrete Lifting
Tom was excellent! Punctual, communicative and thorough. Great videos too!
Concrete Leveling
Sean was great. He was on time and knowledgeable.
Concrete lifting
Tom was very professional. He was on time, thorough and the price seemed reasonable.
Concrete Lifting
Nick was great to work with.
Concrete lifting
Tom was great and knowledgeable.
Concrete Lifting
Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally
Concrete Lifting
Jesse
Concrete Lifting
Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.
Concrete Lifting
Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Preventive Maintenance Service
Jake was polite and informative did a thorough inspection and helped us with a crack in our crawlspace wall. 5 Stars
Preventive Maintenance Service
Jake was polite and showed up early for my annual inspection this year
Preventive Maintenance Service
Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.
Preventive Maintenance Service
Jesse was great. Very thorough. I will definitely continue us to n use Permaseal
Preventive Maintenance Service
Anthony was great – thank you!
Preventive Maintenance Service
The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Preventive Maintenance Service
Anthony was friendly and informative.