Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.
Crawl Space Waterproofing & Insulation
Dick explained all aspects the worked that needed done
Foundation Crack Repair
Dick did a great job going through and explaining the entire process.
Preventive Maintenance Service
Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems
Preventive Maintenance Service
Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy
Preventive Maintenance Service
Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from
Preventive Maintenance Service
Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.
Preventive Maintenance Service
Christian solved some problems with our sump pumps
Attic Insulation
Jessie is a wonderful guy. Very informative and pleasant
Preventive Maintenance Service
Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Basement Waterproofing
This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.
Sump Pump Installation
Christian did a great job
Basement Waterproofing
Christian did a great job. Came on time and worked efficiently
Basement Waterproofing
Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.
Foundation Crack Repair
Thank you for your time George looking forward to fixing the foundation crack repairs !!
Foundation Crack Repair
Dick was extremely knowledgeable and helpful. Very quick and easy process.
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Foundation Crack Repair
Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.
Foundation Repair
Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom
Foundation Repair
Tom Bednar was very knowledgeable and helpful in showing me options not only for the initial problem I had, but for other issues on my property.
Foundation Repair & Basement Waterproofing
George Heller was great to work with ! thank you
Foundation Crack Repair
George Heller and Sam came out same day to address the crack thank you !
Sagging Floor Repair
John Ferguson is by far one of the nicest and most professional contractor that we’ve the pleasure of dealing with. Excellent in explaining the situation and makes you feel confident that he knows what he is talking about. Very good visit.You only have 5stars but we will give John all ten!
Egress Window / Crack repairs
George Heller was very friendly and explained all of my options. Really appreciate his expertise.
Crawl Space Encapsulation
I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Foundation Crack Repair
Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Crawl Space
Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.
Crawl Space
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
Crawl Space
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space
During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.
Crawl Space Encapsulation
A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!
Crawl Space
I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Sump Pump Replacement
Richard explained sump system replacement very professionally
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Sump Pump Replacement
Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.
Preventive Maintenance Service
When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!
Battery Backup Sump Pump
Jon was very informative and helpful. Great service.
Backup Sump Pump Installation
Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.
Basement Waterproofing & Sump Pump Repair
I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane
Concrete Lifting
Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days
Concrete Lifting
Christen was very professional, and detailed.
a pleasure to speak with.
Concrete Lifting
Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.
Concrete Lifting
Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt
Concrete Lifting
Brett was knowledgeable and gave me great options to fix the problem I was having.
Concrete Lifting
Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!
Concrete Lifting
Jesse
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Concrete inspection
Jesse
Preventive Maintenance Service
Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.
Preventive Maintenance Service
Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.
Preventive Maintenance Service
Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.
Preventive Maintenance Service
Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!
Preventive Maintenance Service
We love Anthony! All options thoroughly explained, and he is very knowledgeable.
Preventive Maintenance Service
Avery was great He answered all my questions and was very thorough with explaining everything to me.
Preventive Maintenance Service
I had Arthur Killingsworth out to the house today to inspect my Perma-seal suite of pump sumps and back-ups. He did a quick and thorough job leaving my with the confidence that I was in good hands with Perma-seal.
Thanks for your help Arthur!
Preventive Maintenance Service
Jake was on time and gave us info about keeping our basement dry and our home healthy with back up sump systems and upkeep of our older water heater
Preventive Maintenance Service
Our basement system gives us peace of mind !! Arthur Killingsworth was very informative and a pleasant guy. He answered my questions and provided information on possible future services.
Preventive Maintenance Service
Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space