Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing Installation
Tomas and his partner did an excellent job . Very pleased with the service, also very informative.
Egress Window Installation
Thank you George H for the great experience ! Look forward to having a new egress window / concrete lifted and leveled !
Structural Foundation Repair
I recently had piers installed to correct a problem of the foundation sinking. I was consistently provided with updates and detail explanation of the project.
From the original assessment conducted by Jim G, to the actual construction overseen by project leader Hugo M, the project was professionally performed. I would recommend use of Perma Seal for similar projects.
Don S
Sump Pump Repair
Avery was quite informative answering my numerous questions. He inspected all of the pumps in the basement as well as the walls. I felt confortable speaking with him.
Concrete Lifting
George H was efficient and quick to respond tp our needs. It is appreciated as we move to sell the home.
Preventive Maintenance Service
You guys do awesome work, we always go forward with you guys because of your reviews. Dylan deserves a nice meal from McDonalds!
Foundation Crack Repair
Thank you George H with your help on fixing 4 cracks repairs !
Basement Defender Installation
Alejandro and his team were very professional and were very nice to work with
Crawl Space Insulation
Thank you George H for the estimate on crawlspace insulation !
Foundation Crack Repair
Thank you George H for helping us with crack repairs! Appreciate your help
Basement Waterproofing
I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.
Basement Waterproofing
Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.
Basement Waterproofing
Great job
Basement Waterproofing
Overall great service. Additional service was not quoted and added on during the process, but they gave me a discount. The floor was left a little dirty, but mostly everything was cleaned up nicely. Service crew was very professional and good a great job. Thank you
Basement Waterproofing
Nick D was great. He was very nice and thorough. He broke everything down in an easy for me understand what needed to be done and why. Highly recommend him.
Basement waterproofing
Guys did a great job and work fast. Explained everything in detail before they left.
Basement Waterproofing
Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.
Basement Waterproofing
Jim G and Tony W were out at my home. Very thorough and professional presentation. I chose to work with PermaSeal.
Basement Waterproofing
Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.
Basement Waterproofing
Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Foundation Repair
Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.
Foundation Crack Repair
Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.
Foundation Repair
Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!
Foundation Crack Repair
We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Foundation Crack Repair
Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Exterior Crack Repair
George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you
Basement Waterproofing
I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Crawl Space
Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn’t do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.
Crawl Space
I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Crawl Space
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Crawl Space Encapsulation System
Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
Encapsulated crawl space
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
crawl space
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Sump Pump Replacement
Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Sump Pump Installation
Christian did a great job
Sump pump replacment
Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.
Sump pump
Jesse
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Outside PVC drainage for sump pump
George was great and gave me a quote the same day ! Thank you PermaSeal
Sump Pump Services
Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Concrete Lifting
Brett Meeker Explained quote in detail as well as the five year guarantee. Answered all questions.
Concrete Lifting
Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.
Concrete Leveling
2 nice guys (SORRY TERRIBLE WITH NAMES🤦♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Preventive Maintenance Service
Antonio Garcia did an outstanding job in providing service for Permaseal. He recommended some great options at my appointment. I am very satisfied with my experience
Preventive Maintenance Service
Jake arrived promptly and gave us some great information about keeping our home healthy and warm by insulating the crawlspace and addressing some concerns with our Ejector pit
Preventive Maintenance Service
Anthony explained everything really clearly, did a great job of showing me issues I was not aware of. Happy to work with him in the future
Preventive Maintenance Service
Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.
Preventive Maintenance Service
Christian was very efficient. Told us our battery needed replacement and did it.
Preventive Maintenance Service
I wanted to tell you about a great experience I had with your company. I was have a hard day in general and almost wanted to cancel my appointment but knew I needed to have a maintenance check, I was not disappointed. Your service man Antonio was amazing, friendly, professional, and very knowledgeable. He answered all my questions, was thoughtful, careful not to dirty my home and was truly a breath of fresh air. Antonio is truly worth his weight in gold!
Preventive Maintenance Service
Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.