Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Concrete Lifting
Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.
Foundation Crack Repair
Great service, very friendly and responsive to questions.
Preventive Maintenance Service
Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.
Foundation Crack Repair
Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!
Preventive Maintenance Service
Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Preventive Maintenance Service
The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.
Concrete leveling
I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.
Preventive Maintenance Service
Jon was very courteous and knowledgeable
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Waterproofing Estimate
I just want to say a Big Thank You to Aaron for accommodating me on time schedule. He arrived at 9:30. My schedule appointment was from 2-4. But taking care of my grandson that was not a good time for me. That’s was the little ones nap time. Aaron explained everything to me and checked around my basement to see if any other area had seepage. We had FEMA come in to inspect as well. Just have to wait and see the results. Thank you!!
Basement Waterproofing
Tony W arrived on time. Quickly assess the situation and was able to give me a quick estimate to seal our leak.
Basement Waterproofing
Nicolas was patient, honest, and thorough. I would recommend him to anyone.
Waterproofing basement
I had Nick D come out and he provided outstanding service. Not only did he address my initial concerns, he took the time to explain exactly the root cause of why the leak was happening! It was great that he shared his knowledge!
Evaluate basement to determine where the leak/seepage was.
After removing drywall and insulation, he used the garden hose to soak the dry ground and finally, success!! I now have a date scheduled for repair of the crack in the foundation. It was a pleasure working with Antonio. He was knowledgeable and patient working to find the problem. Thanks Antonio.
Concrete lifting and yard drainage
Tom was puntual and professional. He’s an upright guy!
Drain tile system and permadry
Aaron was very complete in his explanations & expectations. He did not skip any steps even though we tried to rush him through some parts. He was respectful enough to remove his shoes when asked.
Basement Waterprofoing
Nick L. Was great. Very knowledgeable, and he answered all of my questions. He gave great suggestions and recommendations for work that was needed. He was able to find where the water was coming in, and didn’t have to remove too much of my wall to do so. Very professional. Thank you Nick.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Foundation Repair
I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.
Assessment of structural foundation and concrete lifting vs remove and replace
Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)
estimate to repair cracks in fondation and replace sub pump
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Foundation Repair
I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.
Structural foundation repair
From the sales consultant, Christopher Brayton, to the work crew, Fidel, Sergio and Isai, our Perma-Seal experience is favorable. We appreciated their courtesy, professionalism, knowledge, expertise and diligence. They made us feel comfortable with this daunting project. They are fine representatives of the Perma-Seal experience.
Outdoor patio repair
Xavier and Alex from the Poly department came to my house to repair the cracks to my backyard patio as a result from a poor job done by the first team sent by Permaseal. Xavier and Alex were the second service team that came out to correct the service from the first team that came who were horrible. The first team lifted the foundation and filled the cracks with stone and rubble. It was a disaster. Immediately we called as the job was unacceptable. Months later due to scheduling/weather they sent Xavier and Alex from the Poly department and immediately they resolved the problem. Their work was very smooth and visually appealing. They took their time and ensure accuracy with the visual representation of the job. I highly recommend this team and am so thankful they were sent to rectify the initial problem. Please hire more individuals like Xavier and Alex. They are both a great example for your company.
Quote for drain tile, foundation repair, and sump pump install
Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.
Sealed an annoying foundation crack that seeps during heavy rainfalls.
Vincente was very knowledgeable, professional, and a pleasure to talked with. He did a very nice job explaining the steps for me to follow before painting the wall.
Estimate on foundation work
From the 1st call to all the updates and estimate given by Brian Darling from Perma Seal everything was above and beyond excellent customer service. Fantastic work thank you
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Install a back up sump pump
Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Sump Pump Replacement
Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!
Installed sump pump battery backup and plumbing.
On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.
Sump Pump Installation
I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.
estimate to repair cracks in fondation and replace sub pump
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
Concrete lifting
Tom was professional, friendly and kind when answering all my questions. Tom is very knowledgeable.
Concrete Lifting
Sean was informative. The videos where very good. The booklet we got in mail was very informative.
Concrete Lifting
Sean was my rep. He was very professional. We walked through my options with me and was helpful in making a decision.
Concrete Lifting
After the gas company changed pipes on my property, several sections of my sidewalk were not level. Since they are on not the city’s property, they were
not fixed. Cecil Payne came when I called for an estimate. He was friendly and did the measuring on the sections of sidewalk that needed work. He was
most informative and explained what needed to be done. Pictures on his laptop indicated the different options that I had for addressing the problem. I
decided to have the work done, and he was able to schedule a date next month. His professionalism leads me to believe that the work will be done
properly and reflects well on your company.
Concrete lifting
Tom was very pleasant and thorough in explaining what work needs to be done. He is very friendly.
Concrete Leveling
Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.
Concrete lifting
Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!
Concrete Lifting
Tom was very courteous and professional. I really appreciated his confirmation call the day before.
Concrete lifting
Tom is very professional and respectful.
Concrete Lifting
Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!
Preventive Maintenance Service
Jesse Xidis
Preventive Maintenance Service
Sean was great. He was very informative and nice. Thanks.
Preventive Maintenance Service
Did very good job explain to everything to me and very professional. Thank you very much. Appreciate it. Jon g
Preventive Maintenance Service
Jesse Xidis
Jesse did a great job for us today. He was very informative.
Preventive Maintenance Service
Jesse was great
Preventive Maintenance Service
Antonio was very informative and professional in letting me know if there was any kind of issues with my pump answered all my questions overall awesome job 👍🏼
Preventive Maintenance Service
Excellent service and knowledge!
Preventive Maintenance Service
Austin was on time, checked my sump pump, checked my water heater, perimeter of my basement inside and from the outside. Great!
Preventive Maintenance Service
Jon was an excellent technician! He arrived within the scheduled time, and fixed the problem quickly and efficiently. He was fantastic. Thanks so much!
Preventive Maintenance Service
Jake explained everything clearly and is very knowledgeable. Nice working with him.