Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Crawl Space Waterproofing
Jim Gannon was great. He advised when he was coming and showed up on time. He thoroughly inspected my crawlspace and gave a lot of options for improvement.
Foundation Crack Repair
Thank you George Heller
Egress window
Thank you George H for expertise on basement egress work
Foundation Crack Repair
Thank you George H for the work appreciate it
Foundation Repair
Jesse was great! he was very professional, thorough and answered all my questions. also, I felt the pricing was very transparent and honest with
Basement Waterproofing
Thank you George H for great service ! Used permaseal before and always happy with work
Foundation Repair
Jim G and Omar were here to inspect my foundation wall after a lightning strike. They were very professional and knew exactly what to do. Very satisfied with their proposal.
Foundation Repair
Jim G came out on time and was very professional. He explained everything very well.
Foundation Repair
Jesse very thorough.
Crawl Space Waterproofing
Jim G and Zach were at my home today for an inspection of my crawlspace and garage. They showed up on time and were very professional. Gave multiple options on how to fix my home.
Basement Waterproofing
Antonio helped us solve basement water leaks
Basement Waterproofing
Christian did great, was very knowledgeable and courteous.
Sump Pump Installation
Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!
Basement Waterproofing
Jesse was thorough and explained everything!
Sump Pump Installation
Excellent service and explained everything thing. Great service! Would recommend to others
Basement Waterproofing
Jim G was very professional. He diagnosed an issue we were having right away and explained exactly how PermaSeal can fix it. Reasonable price and we signed up right away.
Basement Waterproofing
Jesse
Basement Waterproofing
Showed up early,was very knowledgeable and answered all my questions
Basement Waterproofing
Jessie was fantastic !!
Knowledgeable professional
Courteous …a wonderful
RepresentaTive of your company.
Thank you, I will make a decision and contact him!!
Basement Waterproofing & Egress Window Installation
Junior and his crew did an amazing job. They completed major upgrades in a timely manner and left the basement clean! I would definitely hire them again!
Foundation Crack Repair
Thank you George for all your help – 2nd time using PermaSeal high quality work !
Foundation Crack Repair
George was my rep thank you!
Foundation Crack Repair
Jim G was very thorough and professional. Highly recommend.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Foundation Crack Repair
I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Foundation Crack Repair
Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.
crack sealing and crawl space drain tile
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
Basement Waterproofing
I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Crawl Space
Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn’t do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.
Crawl Space
I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Crawl Space
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
Sump Pump Repair
Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.
Sump Pump Replacement
Jake was polite and efficient in getting my new basement defender set up
Battery replaced and new pump
Great customer service. Repair was explained clearly. Done in a timely manner.
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Sump Pump Replacement
Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.
Concrete Lifting
Jake came out and did a great job explaining our options to lift and stabilize all the concrete that has sunk at our home.
Concrete Lifting
Jake was polite and informative helped my wife and I understand the cause of our sinking garage floor and foundation
Concrete Lifting
Many people have tripped on my front sidewalk – thank you Perma-Seal for polylevel and George H for all your help!
Concrete Lifting
Jake and Kyle were polite informative and efficient on explaining how perma-seal can help with my sinking concrete walkway
Concrete Leveling
Jake was polite and informative regarding how we can repair the concrete on both sides of our home and did an excellent job explaining the process of lifting and stabilizing concrete.
Concrete Lifting
Tom was helpful and courteous and explained the process thoroughly. He answered all my questions.
Concrete Lifting
Jesse was great explained everything perfectly!!
Concrete Leveling
Joaquin and Angel came today. It appears they did a superb job leveling my concrete slab which had sunk over the last winter. These guys were polite, efficient and thorough. If I needed more work done, I would ask for them.
Great job!
Concrete Lifting
Christian was great. I look forward to leveling my sidewalk
Concrete Lifting
Jesse
Preventive Maintenance Service
Anthony was very professional, was very thorough with his inspection
Preventive Maintenance Service
Christian was thorough and polite. He let us know our battery backup pump needed to be replaced. Looking forward to having that done.
Preventive Maintenance Service
Jake was very informative and professional appreciated his offering of several pieces of information needed to get our basement dry and home healthy.
Preventive Maintenance Service
Jake was very thorough and informative about his recommendations for our home. We truly appreciate his insight as to how to keep our basement dry and home healthy. He explained things carefully, and we had a good dialogue about how to prioritize the next steps.
Preventive Maintenance Service
You guys do awesome work, we always go forward with you guys because of your reviews. Dylan deserves a nice meal from McDonalds!
Preventive Maintenance Service
Jason was here to fix a leak a week after a previous visit failed to stop a leak. He was on time, polite, quick and did quality work to fix the leaks. He was happy to explain and review his work when complete.
Preventive Maintenance Service
Anthony Modica was great to work with! He did an inside and outside inspection, and let me know how everything was doing, and things to look for in the future
Preventive Maintenance Service
Christian is a true gentleman. He has educated me beautifully about my battery as well as my outside drainage. I feel confident and reassured about his reccomendations.
Preventive Maintenance Service
James and Niko were prompt, efficient and very helpful.
I highly recommend Permaseal services.
Preventive Maintenance Service
Niko did a wonderful job arrived promptly and was very thorough. He walked me all my options and helped me find the best solution. I look forward to seeing him next year.