Customer Reviews and Testimonials

Enrique M did a fantastic thorough job. He was polite and professional. He let me look in the attic after each step was finished. He also installed a dehumidifier. He helped me decide where to place it which was not discussed with the salesman.

Sergio did a great job! Arrived on time and had the crack fixed in no time.

Jim G came out to my home for some water I was getting over the top of my wall. He performed a full inspection and found that the water was actually coming from caulk joints around my 1st floor windows. I appreciated his honesty and will call back PermaSeal if I have any other issues.

Tomas and his partner did an AMAZING job on our basement. They showed up on time, were very detailed and meticulous with the demolition and put back and very professional. Tomas did a great job explaining all the work that needed to be done and how to preserve/maintain the system moving forward. I HIGHLY recommended Permaseal and Tomas for your next basement waterproofing project.

David Pate was very helpful and informative.

Christian was thorough and polite. He let us know our battery backup pump needed to be replaced. Looking forward to having that done.

Sergio came into clean our crawl space after flooding due to a pump failure. Sergio went above and beyond making sure our crawl was in an even better position before the failure. I appreciate his time and dedication. It has eased the worries both my wife and I had about the crawl.

Met with Mike B. and Jack regarding concrete lifting and leveling at two separate residences. This was after receiving two competitive bids in the two days prior.

Hands down, the level of knowledge and detail that Mike B. brought to the table were unparalleled. I am extraordinarily detail oriented and as a result asked hundreds of questions and raised dozens of challenges. Mike rose to the occasion and patiently and thoroughly addressed every one of my concerns.

There were no high pressure sales tactics, and pleasantly, no focus drift to all the other services that Perma-Seal offers. The quotations / proposals provided same-day by Mike were far and away the most comprehensive I received, including site diagrams and itemized work to be performed. Despite heading into the Easter holiday weekend, Mike “burned the midnight oil” and revised the proposals to alleviate any concerns I had, and he and the Team at Perma-Seal were willing to work on pricing to meet comparable bids. I expected a large firm like Perma-Seal to be generally inflexible, but was very pleasantly surprised to be proven wrong in this regard.

Finalization of the contract(s) and scheduling work were also a breeze. I’ve already recommended Mike B. and the Perma-Seal team to a co-worker.

Niko was great. Diagnosed the problem. Provided a solution. Go, Niko!

Thank you George H for the free estimate on crack repairs!

Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.

Jim G and Tony W were out at my home. Very thorough and professional presentation. I chose to work with PermaSeal.

Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.

Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.

Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.

Jesse did a great job explaining the problem and what could and should be done to fix it… Great Job!!

I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.

Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.

Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!

Susan H.

Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.

George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you

Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.

Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.

Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.

John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.

5 stars from start to finish! Thank you PermaSeal George Heller was great

Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.

George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!

Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!

Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !

I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.

Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.

Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.

christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.

Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.

Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER

Christian was professional and friendly and very competent and efficient. I appreciated his service.

Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed

Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.

The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.

Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.

Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Christen was very professional, and detailed.
a pleasure to speak with.

Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.

Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt

Brett was knowledgeable and gave me great options to fix the problem I was having.

He was great!!!

It’s rare to find someone that is as genuine and knowledgeable about their profession as Antonio. He answered all of our questions and made sure to listen to our concerns. We really appreciate the importance of establishing a great relationship with our service providers and look forward to having one with Antonio.

Antonio was on time and respectful of property. This young man was very pleasant.

It was a pleasure working with Antonio Garcia on the needed preventative maintenance on our home. He clearly outlined what was needed to ensure costly repairs would be avoided in the future.

I appreciate Christian calling beforehand. He was very professional.

Christian explained everything in easy to understand terms. Look forward to seeing you guys next year.

Christian was able to get to us early. Told us our pump was 12 years old and needed to be replaced. He then got it done in about 15 minutes, very efficient.

Antonio Garcia came over and provided excellent service with a very professional and welcoming personality. He was very informative and I am appreciative of the service provided by Permaseal

Antonio Garcia did an outstanding job in providing service for Permaseal. He recommended some great options at my appointment. I am very satisfied with my experience

Jake arrived promptly and gave us some great information about keeping our home healthy and warm by insulating the crawlspace and addressing some concerns with our Ejector pit