Customer Reviews and Testimonials

Jim G was out today. Showed up on time and was very professional. Performed a thorough inspection of my attic space and also gave me recomendations on underground extensions for my downspouts. Great service.

Jake was courteous and informative about humidity and window well concerns.

Outstanding and professional work done very efficiently by Jon.

Very pleasant to deal with. Took the time to explain everything that he was doing and explained options for other services that you provide

Jake was polite and informative, punctual, and went the extra mile to make our day!

Great service, like to have Jim back…….want him for future work.

Jake was informative about the importance of a back up pump system.

Jake was informative and helpful in offering us options to resolve our current issue.

Jon was great and very helpful. The information he gave me was valuable. I look forward to working with him in the future. Great job!

Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!

Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.

George Heller was great to work with ! thank you

The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.

Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb

Dick did a Phenomenal Job of explaining everything very well.

In this day and age of “lack of customer service” – I found this young man to be very kind, knowledgeable, and extremely polite. I will admit to have met with several other businesses regarding this problem – but your young man impressed me the most!!. I think what I appreciated was the respect I was shown. Believe me, even in this day and age, some people forget that women have brains. We even got the right to vote!! ha ha. Chris will go far and he represents you and your company very very well. I’m sorry I won’t be able to do business with you, due to a warranty issue ( which I totally understand) but I did want to let you know you were well represented!! Even tho I couldn’t use you – I will recommend your company to my friends should they have issues in the future.

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

John F. Did a great job!
John was thorough and explained the process well …all while respecting our time. Thanks John.

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tony W is a very good serviceman.

Tom is very knowledgeable and informative.

Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.

Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.

Tony W was very helpful. Asked all the right questions.

Jesse was polite, professional, knowledgeable, and thoroug

I highly recommend permaseal and Jesse. I have been with them for many, many years now!

Nick was early, very professional and polite. Explained everything well no complaints.

Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!

Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.

I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.

Kegan installed a sump and 2 backups (one for a second sump in another area). He was efficient and neat, explained everything to me carefully and left all the areas tidy. Glad that he solved my problem so quickly.

Keegan was a very nice person
Easy to talk to
Thanks
Carmen

Great Service. Really quick, full explanation of the system. Tony W was great in getting everything done. Great experience with your company.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.

Very good explaning of what we needed and how it works.

Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.

Tom was very professional. He was on time, thorough and the price seemed reasonable.

Nick was great to work with.

Tom was great and knowledgeable.

Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally

Jesse

Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.

Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.

Tom was very thorough.

Christian and Jacob both did a fine job and if I could give 10 stars, I would.

Jesse was very good. Explained very well and took his time

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Jon was very informative and helpful during his inspection

Anthony did a fine job.

Jake was courteous and very informative and efficient for the inspection

Greta job

good job, explained service very well.

Great job!