Customer Reviews and Testimonials
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Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!
Annual check up/ maintenance
Keegan King came over to check our sump system and review overall structural conditions. He did a great job and was thorough with his evaluation. He also tolerated my dogs’ constant barking. I appreciate that I am informed of service product offerings and improvements, but never feel pushed into purchasing right at the moment. Keegan took the time to show a video of how one of their products worked so I could make an informed decision. I feel that Permaseal is always upfront and transparent with cost, value, and efficiency. It’s nice to know how investing in products can save energy costs or create a healthier environment. Good customer service can be hard to find, but not with Permaseal.Much thanks!Julie
I have had a lot of work done by Perma Seal and have always been satified until a recent phone conversation with a customer service rep left me uneasy and unhappy. However I would like to compliment Jaime, the worker who came out to inspect and repair my cracks. Because of my unhappy phone experience to access services, Jaime started with a hesitant, less trusting customer. His calm demeanor, willingness to listen, and service was greatly appreciated and helped to restore my trust in your company.
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
Window Well Covers
I am so impressed by the workmanship provided by Mariano M. He was extremely professional and dedicated to excellence. He was open, honest and thorough in completing the job. You are fortunate to have such a dedicated and hardworking individual. It says a lot about the company and hoping he is recognized and appreciated for the value he brings.
Water proofing basement
Pedro and his crew were amazing! They did a lot of backbreaking work in order for our basement to be fixed. The team was extremely polite and they kept me up-to-date with progress from start to finish which is very much appreciated because this is a very big job and it makes you understand the process more in details and they keep you involved. The crew was able to answer all my questions and concerns from start to finish. A huge thank you to the team for helping my flooding basement stay dry!
I want to let the company know that one of the reasons you have a 4.99 rate is your employees. Gilberto and Julio are two of the best you have. You are lucky to have people like them. Excellent work and character. Thanks
Derek Hall was very knowledge, helpful with ideas, and cleaned the dehumidifier filter. He was curious about the ‘turtle’, he never saw one before and wondered why we had/needed it.
Drain tile and consultation
Our sales/technition solved a problem and, later, gave advice on about other issues (window wells) that could contribute to water. Jacob is knowledgeable and giving.
I was very happy that I called permaseal everyone has been super helpful and today I had my inspection for my basement to find out why it was leaking water. Zack Warren was my inspector. He greeted me with a smile and welcomed all my questions and eased my worries! He was very detail in explaining what was happening and what needed to be done to fix the problem. He didn’t try to up charge me for things I didn’t need and gave me options to help me afford fixing my basement. Thank you Zack and I hope the contractors are as delightful as you were!