Customer Reviews and Testimonials

Alejandro Lopez did a great job diagnosing the problem then installing a new sump pump system. Highly recommend Perma-Seal and Alejandro!

Christian was the man. Looking forward to getting this work done soon.

Jim G came out to my home and did a thorough inspection. Job well done.

JESSE many thanks

From scheduling the appointment to having George H out at my house the process has been great! Thank you for fixing the cracks / concrete repairs

Christian was very professional and trustworthy. He came back to install our new pumps a week later. Great job.

Jesse was fantastic! Gave us full details on everything we need to move forward with our project!

Jessie was great! Very knowledgeable and professional.

Jim G came put today and was great. He hose tested my window wells and confirmed they weren’t draining properly. He gave options on fixes and also notated age of back up system and noticed a leaking check valve. Altogether professional appointment.

Perma Seal waterproofed our basement 3 years ago and it was the best thing we ever did as our basement has been dry ever since. Their service department is wonderful and their technicians as well. Specifically, we had Alejandro Lopez service our dehumidifier and he was excellent…courteous, very informative, took his time to explain everything. Was so pleased with him that we will request him again when we need service. I would highly recommend both Perma Seal and Alejandro for all your service needs.

Alejandro Lopez, Prevention Services Technician, provided detailed information, a diagram and solutions for a basement seeage problem our home. He was polite, friendly and knowledgeable. Thank you.

Jim G was out today. Gave me recomendations on an underground extension. Very professional.

Jim G was out to give recommendations on underground extension and sump system upgrades. He knew what he was talking about and was very professional. We are looking forward to having the work done.

Thank you permaseal for quick response to our flooded basement! George H came out and we are installing an interior drainage system. Much appreciated

David Pate & Jose Deleon did a great job explaining everything!

Jim G came out to my home for some water I was getting over the top of my wall. He performed a full inspection and found that the water was actually coming from caulk joints around my 1st floor windows. I appreciated his honesty and will call back PermaSeal if I have any other issues.

Tomas and his partner did an AMAZING job on our basement. They showed up on time, were very detailed and meticulous with the demolition and put back and very professional. Tomas did a great job explaining all the work that needed to be done and how to preserve/maintain the system moving forward. I HIGHLY recommended Permaseal and Tomas for your next basement waterproofing project.

Niko was great. Diagnosed the problem. Provided a solution. Go, Niko!

I’m a carpenter by trade and I’m very impressed with the way Perm-Seals company is ran. I scheduled my appointment 2 weeks ago and the communication was excellent! They reached out to me the day before to confirm both a text and a phone call. It’s hard these days to actually talk to a person and get something done. Dave came here today and explained everything to me and all my options. I was $200 dollars off comparing my price in my head to Perma-Seals. They did my neighbors house a few years back so I know the quality is there. No doubt they’ll be fixing my basement soon. Thank you for your time Dave, pleasure doing business with Perma-Seal.

Anthony Modica took his time to make sure his inspection and recommendations were accurate. Did a fantastic job explaining all the different options for solutions to me. Very knowledgeable!

Thank you george heller for the free consultation! Appreciate your time and expertise

Nick took his time with the quote and explained everything in detail. The work performed was done quickly and cleanly

Jim G came out today for an inspection. He was very helpful. He showed up on time and was very professional.

Perfecto showed up on time and ran the job and was professional and worked hard in a difficult environment and was able to add support to my beam and completed job in a timely manner. I highly recommend permanent-seal for great customer service. Thank you!

George H came out for an estimate on my settling foundation. The solution for piers will fix the issue. Thank you Perma-Seal

I recently had piers installed to correct a problem of the foundation sinking. I was consistently provided with updates and detail explanation of the project.
From the original assessment conducted by Jim G, to the actual construction overseen by project leader Hugo M, the project was professionally performed. I would recommend use of Perma Seal for similar projects.

Don S

Great job! Perfecto and team knew what they were doing and got the job done. They were professional, careful of the property and cleaned up after they finished. Perma-Seal is lucky to have such good employees!!

We have been using Perma-Seal for 30 years and have always had a great experience!

Thank you George Heller with for free estimate today- look forward to having the work done!

Jim G came out and today and performed a structural assessment. I was pleased with his honesty that I did not have a structural issue. Highly recommend him and Permaseal.

Jesse was great

Dick explained all aspects the worked that needed done

Dick was wonderful – he arrived on time and was very professional and informative. He did a thorough review of our project and put together a great quote. We are happy to have worked with him.

Thank you George H for helping me solve the crawlspace waterproofing !

Jim G came to inspect the crawl space. He gave us an estimate and we scheduled the job to be done.

Great work from start to finish – thank you George H and Perma-Seal

Tom was very personable and helpful, explaining in detail what the services entail. He answered all my questions and provided written estimates with no pressure. Thanks, Tom!

Jim G. came today to identify issues with dampness in my crawl space. He is very pleasant and was very communicative before he arrived, he arrived on time, was very professional and explained in great detail the issues he found. He also explained in detail the cost of repairing the different issues and timing of the repairs.

Stephen Petersen showed up promptly as excepted. He was very thorough with his inspection and I received the report within 24 hrs.

Visit was a discussion of what Dick found in my crawl space. I appreciated his explanation and suggestions for resolving the issues he found. He was considerate and thoughtful through-out the explanation. I will follow up with my consultant and get back to you.

George did a 5 star job

Antonio figured out the problem and helped us figure out the best course of action.

Antonio was very polite and professional.

Antonio was very professional and helpful. I would do business with him again any time.

Antonio was very knowledgeable and friendly. He arrived on time and was professional. We were able to get the sump pump suited for my home.

Antonio was professional. He was knowledgeable and informative. He didn’t make me feel inadequate when I asked questions. Overall good guy.

I appreciated how patient Antonio was with me when explaining the service. He was friendly and thorough.

Antonio was incredibly helpful & honest in his assessment and needs. I will schedule again.

Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Extremely helpful with frozen pipe, and information of services.

Christian was a pleasure to work with. Explained everything thoroughly and we look forward to the work being done.

George Heller was great with estimate on our concrete – thank you for your great service !

Met with Mike B. and Jack regarding concrete lifting and leveling at two separate residences. This was after receiving two competitive bids in the two days prior.

Hands down, the level of knowledge and detail that Mike B. brought to the table were unparalleled. I am extraordinarily detail oriented and as a result asked hundreds of questions and raised dozens of challenges. Mike rose to the occasion and patiently and thoroughly addressed every one of my concerns.

There were no high pressure sales tactics, and pleasantly, no focus drift to all the other services that Perma-Seal offers. The quotations / proposals provided same-day by Mike were far and away the most comprehensive I received, including site diagrams and itemized work to be performed. Despite heading into the Easter holiday weekend, Mike “burned the midnight oil” and revised the proposals to alleviate any concerns I had, and he and the Team at Perma-Seal were willing to work on pricing to meet comparable bids. I expected a large firm like Perma-Seal to be generally inflexible, but was very pleasantly surprised to be proven wrong in this regard.

Finalization of the contract(s) and scheduling work were also a breeze. I’ve already recommended Mike B. and the Perma-Seal team to a co-worker.

Jim G came out and was great. He was very quick and efficient. He showed me a video on poly level that was very informative. A very professional appointment.

Christian gave us a fair price to level our front walkway. And it’s getting done tomorrow.

Thank you George H for the great experience ! Look forward to having a new egress window / concrete lifted and leveled !

George H was efficient and quick to respond tp our needs. It is appreciated as we move to sell the home.

Dick was friendly, showed up in a timely manner and took the time to explain each step in the process. He was honest and did not try to oversell us things we didnt need. He knows his products very well and was great to work with.

Jim G arrive to my house on time. He was very professional. Inspected my garage and sidewalk and found the garage to be structurally sound. Only the sidewalk and garage floor was settling. Appreciate the honesty.

Jim G was out today and discussed different areas we can lift concrete to help keep water away from the foundation. He was very professional and courteous.

Shane has been just great. He answered every question I had and explained the workings of the system. Shane is extremely respectful, competent and knowledgeable. Personally, I would rate him a 10. He is an excellent representative for Perma-Seal.
Linda Mostacci

Shane is a remarkable individual and represents PermaSeal in an exceptional manner as one of your technicians. He is courteous, knowledgeable, and thorough. I particularly appreciated his helpfulness and sincerity, along with his desire to explain and ensure that I understood his findings.

Please add my praise and endorsement to the many you have undoubtedly already received.

Shane was really nice, very professional yet very friendly. Offered information, check everything, and did an excellent job. He really is an asset to the company.

Jon was awesome

Jake Baron recently performed annual maintenance check. Jake has tremendous business acumen and was very thorough in his review and recommended service. I was very appreciative of his professionalism and attention to detail.

Anthony gave a great explanation of options, and did a very thorough inspection. I was very impressed!

My technician, Alejandro Lopez, was professional, thorough, knowledgeable, friendly, and honest. He encouraged me to accompany him while inspecting my property (interior and exterior), answered all my questions, then gave pressure-free recommendations based on his inspections. A+++

The PermaSeal representative that came out today was very friendly and knowledgeable. He gave me a lot of different options for upgrading an existing sump pump. He also performed the maintenance service quickly and efficiently. Great experience!

Shane was always honest with us, in the course of his investigation, step-by-step: It was a confusing situation: the blue transmitter box was giving a false reading: The “WIFI” indicator was green, even though we do not have a WIFI subscription – so it should have been red. The “Active” indicator was red, which was correct, since we do not have a subscription. The “Alert” indicator was red, which was incorrect, since the system was operational, so it should have been green.

(1) Shane swapped-out the blue transmitter box with a new one that was working. The original blue transmitter box was still under warranty (2024). “Alert” indicator is now green, which is correct. The “WIFI” and “Active” indicators are red, which is correct.

(2) In the course of his testing, Shane noticed that the Primary pump was erratic, sometimes working, sometimes not (Intermittent). It had been installed by Perma-Seal in July 2018, so it was nearly 7 years of age and had seen a lot of use in the past few seasons. So Shane recommended replacing it now, instead of waiting for something to happen and being suddenly helpless in an emergency flooding situation. After due consideration, my wife and I both agreed with Shane’s assessment, so we decided to have Shane install the new Zoeller Primary Pump. The Battery Backup Pump is already operational.

Antonio was very thorough. He explained exactly what he was doing which made feel very comfortable. He did a great job and he also has good customer service skills

Jim G and Kyle came out today. They showed up on time and were very professional. Job well done.

Jim G came out and inspected my attic space and my crawlspace. Very professional.

Feliciano and his crew were very respectful. He explained in detail what they did and even showed us pictures afterward. They arrived on time and finished according to schedule. They cleaned up everything and left the house as they found it. We are very happy with a job well done.

Jim G was at my home for an attic inspection. He thoroughly inspected my attic space. Showed me a power point of the installation process. Very kind and professional.

The guys were on time and explained everything to me and was very professional.

Nick D. was very nice and took his time explaining what needed to be done.
Highly recommend him to everyone who needs help!!

Dan and Tony were professional and knowledgeable. I have tried for a long time to determine the cause of the cold air I had in one room. They asked all the right questions and knew just what to do to determine what was wrong. They found the problem and provided a full estimate covering everything I would need to do. Totally pleased with the work!

Jesse and Tony were great

Jim G came out today after I rescheduled with him. He was very patient. He arrived on time and was very professional. He performed a thorough inspection of my attic and showed me a presentation of what my attic could look like.

Julio and crew did excellent work on this project. Professional and courteous. They cleaned up the job site after they finished.