Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
Antonio was very prompt and efficient with the removal and installation process and took the time to explain how my new and improved system worked. He said if I had any problems, I could contact him directly. That was very nice and gave me peace of mind. Would highly recommend!
Preventive Maintenance Service
Once again we received great service from PermaSeal. Our tech Alejandro Lopez did a great job at explaining the results and next steps to take after the scheduled maintenance inspection. He was very courteous and friendly.
Sump Pump Installation
Alejandro Lopez did a great job diagnosing the problem then installing a new sump pump system. Highly recommend Perma-Seal and Alejandro!
Concrete Leveling
Christian was the man. Looking forward to getting this work done soon.
Concrete Leveling
Jim G came out to my home and did a thorough inspection. Job well done.
Concrete Leveling
JESSE many thanks
Concrete Leveling
From scheduling the appointment to having George H out at my house the process has been great! Thank you for fixing the cracks / concrete repairs
Sump Pump Installation
Christian was very professional and trustworthy. He came back to install our new pumps a week later. Great job.
Foundation Repair
Jesse was fantastic! Gave us full details on everything we need to move forward with our project!
Concrete Leveling
Jessie was great! Very knowledgeable and professional.
Basement Waterproofing
Showed up early,was very knowledgeable and answered all my questions
Basement Waterproofing
Jessie was fantastic !!
Knowledgeable professional
Courteous …a wonderful
RepresentaTive of your company.
Thank you, I will make a decision and contact him!!
Basement Waterproofing & Egress Window Installation
Junior and his crew did an amazing job. They completed major upgrades in a timely manner and left the basement clean! I would definitely hire them again!
Basement Waterproofing
The gentleman who came out, was so nice and informative ! I would recommend Perma Seal to anyone !
Basement Waterproofing
Alejandro Lopez was on time
Called 20 minutes out
Called when he arrived
The best thing is he found nothing wrong
Good service call
Waterproofing & Crack Repair
Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.
Basement Waterproofing
Dick was very knowledgable and professional. Very helpful informative!
Basement Waterproofing
J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend
Basement Waterproofing
Jesse was the nest!!!!!
Sump Pump Battery Backup
Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.
Foundation Crack Repair
George was my rep thank you!
Foundation Crack Repair
Jim G was very thorough and professional. Highly recommend.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Foundation Crack Repair
I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Foundation Crack Repair
Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.
Foundation Crack Repair
Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!
Basement Waterproofing
I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Crawl Space
I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.
Crawl Space Encapsulation
A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!
Crawl Space
During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.
Crawl Space
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
Crawl Space
Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Battery replaced and new pump
Great customer service. Repair was explained clearly. Done in a timely manner.
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Sump Pump Replacement
Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Sump Pump Installation
Christian did a great job
Crawl Space & Concrete Lifting
Tom was very personable and helpful, explaining in detail what the services entail. He answered all my questions and provided written estimates with no pressure. Thanks, Tom!
Concrete Lifting
Tom was very professional and timely
Concrete lifting
Hi, we had Tyler come on a Saturday to do the job. I liked him right away , he was knowledgeable, honest, and he likes his job. He did a good job lifting a tough piece of concrete.Glad to have polyfoam under the concrete, so the dirt won’t shift anymore.
Concrete Lifting
Brett M
This gentleman was very professional and understanding of the my situation as a home owner. He very clearly explained options for this work and I was appreciative of that.
Concrete Lifting
Brett was great and explained everything very well.
Concrete Lifting
Jesse Xidis was so professional and thorough with the work that I am needing at my home. I actually learned a lot and will be sure to pass the info to my family and friends because I know they are going to ask! 🙂
Concrete Lifting
Jesse is very knowledgeable and friendly.
Concrete Lifting
Brett Meeker Explained quote in detail as well as the five year guarantee. Answered all questions.
Concrete Lifting
Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.
Concrete Leveling
2 nice guys (SORRY TERRIBLE WITH NAMES🤦♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!
Preventive Maintenance Service
Anthony was very knowledgeable and straight forward with recommendations which we appreciate!
Preventive Maintenance Service
Christian was thorough and very patient.
Preventive Maintenance Service
Christian was very kind. He made me aware that I should get a dehumidifier.
Preventive Maintenance Service
I am very pleased with Anthony’s inspection. Very thorough and explained everything very well
Preventive Maintenance Service
Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.
Preventive Maintenance Service
Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready
Preventive Maintenance Service
Christian was efficient in diagnosing the issue and changing our battery.
Preventive Maintenance Service
Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.
Preventive Maintenance Service
5 stars for Dylan!!
Preventive Maintenance Service
Christian was awesome. Went over all of my concerns and even installed a battery backup pump while he was here.