Customer Reviews and Testimonials

Jake was quick efficient and courteous

Brett M
This gentleman was very professional and understanding of the my situation as a home owner. He very clearly explained options for this work and I was appreciative of that.

Jim G was very thorough and professional. Highly recommend.

Brett was great and explained everything very well.

Anthony was pleasant and accommodating to my schedule from our very first communication and was extremely responsive to any questions and concerns I had throughout.

Even though we did not sign on I would recommend perma seal due to the good experience I had with anthony

Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.

Jim G came out for an appointment. Was very professional and came up with a great plan for our window well issue.

Anthony did a great job of representing Perma Seal. We decided to live with the occasional puddle because of the substantial cost.

Jesse wad very professional and was awesome. 5 stars

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

George Heller and Sam were professional and explained everything clearly. Thank yoU!

George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!

Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.

Dave S had prompt arrival. Very professional inspector. Detailed presentation of recommendations. Professional throughout.

Tony W

Sam is courteous, friendly and professional highly recommended

Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Tony W visit was 5 stars.

Tony W was very professional + courteous. He was quick, but thorough with his estimate. Definitely a great ambassador for the brand.

Tony W was very helpful and able to answer all of my questions. His recommendations were clear and easy to understand.

Jose A. was very professional, meticulous in his work, answered all my questions, did exactly what I asked him to do and did a nice job cleaning up after he completed his work.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.

Joni

Keegan was knowledgeable thorough and professional. He gave 5 star service.

On time. Professional and didn’t need leave a mess

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

Tony W was great

Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.

Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!

Keegan is very professional

Keegan and Abraham were very attentive to our needs and explained everything fully.

Antonio was excellent. He informed me of everything communicated. Everything went very well. He was very professional and courteous and we are satisfied. All the needs that we needed were taken care of. Highly recommend

Tom was very informative and helpful. He knew what he was talking about.

Tom is professional and answered all my questions. Was punctial.

Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!

Tom was very informative.

Tom is pleasant, gave a great explanation of the services.

Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.

Tom explained everything very clearly.

I’ d give Tom 6 stars if I could. He was very efficient.

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Jake was polite and informative

Christian was great to work with and made sure everything was running efficiently and my system was good to go. Very helpful & professional.

Christian and Nile were extremely helpful and professional.

Anthony explained everything very thoroughly and addressed potential replacing the water heater and sump pump. They explained the pricing breakdown very clearly and were extremely professional throughout the appointment. Whenever we do decide to replace this items, we will definitely consider and likely go with permaseal.

Anthony did a super job!

Great experience with John. He provided great explanations and helped us tremendously.

Anthony did a great job and was very helpful!

Anthony gave very clear information about how everything is working and what we need

Antonio did an excellent job listening to my problem, inspecting the sanidry unit and explaining my options to me.
He did a great job answering all my questions and installing the new unit. 5 stars!

Christian is very knowledgeable and thorough. He is very helpful explaining potential problems and recommending solutions. I would highly recommend him to anyone and he is a great asset to your company.