Customer Reviews and Testimonials

Thank you George Heller with for free estimate today- look forward to having the work done!

Jake was professional and knowledgeable about everything discussed we greatly appreciate his service.

Alex demonstrated exceptional thoroughness, offering detailed guidance on maintenance and addressing all my inquiries. I was highly impressed with the amount of time he dedicated to his inspection.

Thank you George Heller would give 10 stars ! Sealing up my crawlspace / crack repairs

The team was extremely professional and knowledgeable! They were neat and tidy. They explained everything to me and showed me photos after the job. Thank you!

Jesus Duron Came to my house to fix a crack I had in my basement outside wall that was leaking water and he did the work fast he left no mess and he explained to me what he was going to do and explained me how long does it takes to dry. Excellent work and I highly recommend to use perma seal and Jesus Duron to do the job

Our home is a large ranch with a low pitched roof. Access to the attic is tough, I always called it a “crawl on your belly attic”.
The crew did a great job. On the three day job, they were on time, polite, and cleaned up each day. Oren was very informative and Feliciano’s crew was very hard working in a tough environment. I would recommend Perma Seal.
Thanks much.
Marc B.

I had my annual basement inspection performed today by Alejandro Lopez.

Alejandro was incredibly professional, knowledgeable, detailed oriented. He helped identify cracks in my foundation and walked me through options and recommendations.

Thanks Alenjandro for outstanding support today!

Anthony did everything well! Happy to have him here to help

Alejandro Lopez did a thorough analysis of our problem and provided several solutions. Very happy with the timely service.

John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John

I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.

Anthony was quick, thorough and honest with his inspection. gave the suggested recommendations without pressure. I think he deserves a raise.

Dick was very informative in explaining the needs of basement for a waterproofing solution.

Jim G was perfect. Came on time. Called before hand. Explained everything and share options.

Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.

Jake was polite and efficient in getting my new basement defender set up

Great customer service. Repair was explained clearly. Done in a timely manner.

If I could give more than 5-Stars, I would.
In 2018 we purchased a U.S. Waterproofing sump pump back up system. I believe we paid approximately $2,300, at that time. This week, the system gave out as it kept beeping and the inverter was constantly running. I called U.S. Waterproofing to have a technician come-out to check the system. I was informed, because it was older than 3-years old and out of warranty, U.S. Waterproofing would no longer service the system. What a waste of my money!!

Since we frequently travel, a sump pump back-up system is a necessity. I called Parma-Seal, hoping to get an appointment within a couple days and I was pleasantly surprised to get an appointment for a technician to come to our house within 3-4 hours. As promised, Perma-Seal’s technician, Jeremiah Owens, called and provided an estimated time of arrival, which was 3:00 PM. Promptly at 2:55 PM, Jeremiah was at our door.

Jeremiah immediately identified himself and handed me his business card, which I felt was very professional. We then went downstairs to evaluate our back-up system, which I did not expect Parma-Seal to service. After carefully listening to our situation, Jeremiah provided a couple suggestions for a new back-up system. I did not feel that he was trying to “up sale” me or pressure me into purchasing one of Perma-Seal’s Systems. In fact, he suggested I go with the less expensive system, because it would better meet my needs and requirements. I was impressed when he informed me, the more expensive system would be over-kill. I truly appreciated his honesty. We then sat down as he explained the benefits of the systems and reviewed the breakdown of the cost(s). I felt very comfortable with my purchase, since Jeremiah made sure I understood the technology that was built into the system.

Subsequently, by 4:00 PM, Jeremiah was dismantling U.S. Waterproofing’s useless system and began installing our new Basement Defender. I can’t emphasize enough, the professionalism and care he took with installing the new system. Since we have a smaller Sump Pit, Jeremiah found a way to make all the pumps fit. He took his time and made sure all parts and electrical cords were neatly zip tied, as to not hang in an unsightly manner. We have had several plumbers service the pit, over the years, including U.S. Proofing, and never (and I mean NEVER) has a technician cleaned-up after themselves, like Jeremiah did. The area was spotless, when he was done.

After the installation was completed, Jeremiah was extremely patient, as he guided me through the app. set-up of the system. He made sure I understood all the benefits, ie. Temperature and humidity readings, remote testing and exactly how the system would inform, if it got tripped by an electrical failure or excessive water in the pit.

It was approximately 7:15 PM, when Jeremiah left our house. Not once did he mention anything about the length of time it took or the time of night, on a Friday. Also, Jeremiah was as pleasant when he left, as he was when he introduced himself.

I cannot give Jeremiah sufficient, “KUDOS” for an outstanding job. Not only was he professional in his work responsibilities, but his outstanding personality should be an example to anyone who works in a customer service industry. Parma-Seal should be proud to have such a dedicated and committed representative. He is truly a positive “face” for the company! Thank You, Jeremiah – Ron and Kathy Smith

Dick was very helpful in explaining the solution to our basement spillover. He was patient and answered all questions we had during his visit.

George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work

Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.

Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom

Tom Bednar was very knowledgeable and helpful in showing me options not only for the initial problem I had, but for other issues on my property.

George Heller was great to work with ! thank you

George Heller and Sam came out same day to address the crack thank you !

John Ferguson is by far one of the nicest and most professional contractor that we’ve the pleasure of dealing with. Excellent in explaining the situation and makes you feel confident that he knows what he is talking about. Very good visit.You only have 5stars but we will give John all ten!

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Very happy with the service. All of my questions were answered completely. Everything was explained to my satisfaction.

Jesse

Team was professional and efficient, explained all options and processes. – George Heller and Sam Nardi

I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.

Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.

I am grateful that he communicated to me everything in great detail.

Linda Borowiak

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.

Richard explained sump system replacement very professionally

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.

I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny

Jesse

Jesse

Jesse was very helpful and knowledgeable. Highly recommend!

Tom did a great job!

JESSE

Jesse

Jesse, very knowable, answers all questions, delight to work with

Jesse gave me detailed description

Tom very informative
Tom showed patience with helping me with all my questions

Dick was very professional and informative

just want to thank Alejandro Lopez Preventive Maintenance Technician for coming out to do a wonderful job for our yearly inspection very knowledgeable and explained the process that is required to do his inspection would recommend

Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!

Anthony explained everything well, gave multiple options, and made us feel comfortable with moving forward with work

Christian did a great job. Will consider the battery backup system.

Jake was informative about the final steps to keep our crawl space dry and healthy very happy with perma-seal’s professionalism and Attention to detail.

Alejandro took his time on the routine maintenance. He was very professional and gave me perfect advice on what else I need in order to water proof my basement. Perfect 5 star

Anthony was thorough with his inspection, great to work with!

Christian was prompt, courteous, kind.
And answered all my questions.

The service was great I appreciate all you guys do. Dylan was very professional.