Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete leveling
I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.
Preventive Maintenance Service
Jon was very courteous and knowledgeable
Sump pump and Battery
Christian Salgado was very professional. He was able to clearly identify an explain the isdue with my system. He worked efficiently and left the work space clean. He was very personable. I had a positive experience with him.
Preventive Maintenance Service
Jake was friendly and informative
Preventive Maintenance Service
Jon was great, explained everything and inspection was comprehensive. Really appreciate it.
Egress Window Installation
Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Crack Repair
Tony W is a very good serviceman.
Concrete Lifting
Tom was very thorough.
Concrete Lifting
Tom was very informative and helpful. He knew what he was talking about.
Waterproofing and Sewer Backup Prevention
Thank for the service, very informative, excellent service. Sean was great.
Basement Waterproofing
Nick L. Was very professional as a representative of your company. He is very knowledgeable of his job. And explained the work process very extensively so that I can understand the process and procedures of the work needed. Also a pleasant personality.
Basement Drainage System
Aaron S was pleasant and well informed.
Basement waterproofing
Nick did a great job of evaluating the job and providing an acceptable proposal for the work. We accepted and signed the agreement today. Thank you Permaseal
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Basement Waterproofing
Nick L. did a great job. Very satisfied.
Basement Waterproofing
Nick L came to inspect our basement and gave us an estimate on the repairs we need. He is very knowledgeable and nice.
Basement repair
Nick l took the time to explain the issues and the potential problems. I felt he was as professional as any one I ever worked with
Basement Waterproofing
Today, I had the pleasure of working with Nick L regarding a consultation for my home. I wanted to learn of new solutions to keep my basement dry. Nick L was very informative, listened to my desires and helped me with the best solutions that would be permanent and not a “quick fix.” Nick L, showed me examples, explained why certain options would be better than others, showed me how the work would be done and gave an itemized breakdown of the quote provided to me. Having a wet basement is a homeowners nightmare. Nick L, thank you for your high level of professionalism and patience with me having questions. I feel comfortable with moving forward because of this.
Thank you.
Concrete and water coming in
Sean was professional and answered all my questions.
estimate
Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.
Wall Anchors, extension rods and interior crack repair
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
Assessed Issues with House, Porch and Patio
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
Estimate for crack in foundation and for window well covers
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
Structural Foundation Repairs
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
Foundation cracks / sloping stairs and sidewalk
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
Repair of multiple foundation cracks.
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
foundation repair
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
Foundation Estimate
Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.
Quote for drain tile, foundation repair, and sump pump install
Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.
Sump pump battery replacement and inspection
Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!
Installed new sump pump and basement defender kit (battery backup sump pump).
Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.
Quote for foundation crack repair
We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.
new sump pump installation
1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.
PM of ejector pit /check valve inspection/ sewer line camera inspection/ Pump and motor replacement
Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.
18543 Hickory Street
I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
18543 Hickory Street
Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.
rework of sump pump
Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang
Concrete lifting
Tom explained everything very good. Answered all my questions.
Concrete lifting
Tom
Very polite and proffessioal.
Rick
Concrete lifting
Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!
Garage Slab Concrete Lifting
Sean was on time and pleasant. The price was less than I was expecting.
Concrete Leveling
Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!
Concrete lifting
Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.
Concrete Lifting
Sean was great, he explained the entire process from start to be more professional.
Concrete Lifting
Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Concrete Lifting
Sean was here today and was friendly, knowledgeable and thorough.
Preventive Maintenance Service
Super helpful service and recommendations from Jake!
Preventive Maintenance Service
Jake Baron was helpful and informatove
Preventive Maintenance Service
Sam was timely, professional, and pleasant. Made the early morning appointment an ease and reassured in my choice to continue using permaseal.
Preventive Maintenance Service
Jesse was excellent. Very thorough and excellent communicator. Very pleased.
Preventive Maintenance Service
John was awesome! He professional and knowledgeable.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Preventive Maintenance Service
JESSE is very professional and helpfull appreciate his help.
Preventive Maintenance Service
Jesse took time to explain the problem .
Preventive Maintenance Service
Geovani was timely and friendly. Explained everything that he was doing and gave updates. Great service.