Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Yard DRainage
Victor and Luis did a great job. Victor was able to explain the scope of work and answered all the questions that I had. So far I am happy with the progress.
Basement Waterproofing
They were GREAT! From the salesman to the service man.
Preventive Maintenance Service
Christian was thorough in his inspection. He changed our batter and filter the same day. Thanks
Preventive Maintenance Service
All around excellent job by Jesus!
Foundation Crack Repair
Thank you George H for helping me fix a crack in my foundation!
Concrete Leveling
Jim G arrive to my house on time. He was very professional. Inspected my garage and sidewalk and found the garage to be structurally sound. Only the sidewalk and garage floor was settling. Appreciate the honesty.
Battery Backup Sump System
George Heller quote for my battery backup sump system !
Yard Drainage
Dick was very through. i thought the problem was a lot worse.
Preventive Maintenance Service
Anthony & James were very punctual, and did a great job answering all our questions
Preventive Maintenance Service
Jake was on time and offered insight and professional consultation on replacing our water heater and upgrading the insulation in our home.
Window well drains / sump discharge line
Thank you George H for your help and expertise! Flooded basement is a thing of the past.
Basement Waterproofing
I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.
Yard Drainage
Thank you George Heller for a fair price and consultation !
Basement Waterproofing
John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John
Basement Waterproofing
I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.
Basement Waterproofing
Anthony was quick, thorough and honest with his inspection. gave the suggested recommendations without pressure. I think he deserves a raise.
Basement Waterproofing
Dick was very informative in explaining the needs of basement for a waterproofing solution.
Basement Waterproofing
Jim G was perfect. Came on time. Called before hand. Explained everything and share options.
Sump Pump Repair
Dick was very good at his job. He explained everything to us as he went along. He was quite personable also.
Sump Pump Replacement
Jake was polite and efficient in getting my new basement defender set up
Foundation Crack Repair
Dick was extremely knowledgeable and helpful. Very quick and easy process.
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Foundation Crack Repair
Dick was professional and friendly. He walked me through the various fixes that will (we hope) solve our basement seepage problem permanently. Would recommend Dick to friends and neighbors.
Foundation Repair
Tom was knowledgeable and professional and provided an on-site detailed quote of 2 options.
Thanks Tom
Foundation Repair
Tom Bednar was very knowledgeable and helpful in showing me options not only for the initial problem I had, but for other issues on my property.
Foundation Repair & Basement Waterproofing
George Heller was great to work with ! thank you
Foundation Crack Repair
George Heller and Sam came out same day to address the crack thank you !
Sagging Floor Repair
John Ferguson is by far one of the nicest and most professional contractor that we’ve the pleasure of dealing with. Excellent in explaining the situation and makes you feel confident that he knows what he is talking about. Very good visit.You only have 5stars but we will give John all ten!
Egress Window / Crack repairs
George Heller was very friendly and explained all of my options. Really appreciate his expertise.
Foundation Repair
Very happy with the service. All of my questions were answered completely. Everything was explained to my satisfaction.
Jesse
Crawl Space
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space
During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.
Crawl Space Encapsulation
A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!
Crawl Space
I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.
Preventive Maintenance Service
Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls
New sump pumps and dehumidifier
Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Sump pumps replacement
Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Sump Pump Replacement
Richard explained sump system replacement very professionally
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Sump Pump Replacement
Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.
Concrete Lifting
Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!
Concrete Lifting
Jesse
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Concrete inspection
Jesse
Concrete Lifting
Jesse
Concrete Lifting
Jesse was very helpful and knowledgeable. Highly recommend!
Concrete lifting
Tom did a great job!
Concrete Lifting
JESSE
Concrete Lifting
Jesse
Preventive Maintenance Service
Alejandro Lopez was the tech who serviced the problem. He was efficient and courteous – had good customer service qualities.
Preventive Maintenance Service
Andres was really good. He assessed the problem explained all of our options extremely well. The repair of the discharge pipe was completed quickly as well as the new sun pump and battery back up.
Preventive Maintenance Service
Alejandro was excellent. Very professional and knowledgeable. Good work!
Preventive Maintenance Service
Very informative, and polite. Great work. Alejandro did a great job.
Preventive Maintenance Service
Christian was awesome. Came early and fixed our problem right away. Thank you
Preventive Maintenance Service
Very pleased with Jon
Preventive Maintenance Service
We had Alejandro at our house in Munster, IN. He was very professional and friendly. Most importantly, he took time to explain the workings of the system and recommended ways to deal with our Ochre build-up issues. We were delighted with his service and would highly recommend!
Preventive Maintenance Service
Dick was very professional and informative
Preventive Maintenance Service
just want to thank Alejandro Lopez Preventive Maintenance Technician for coming out to do a wonderful job for our yearly inspection very knowledgeable and explained the process that is required to do his inspection would recommend
Preventive Maintenance Service
Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!