Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Christian was early and very polite. Highly Recommend.
Sump Pump Repair
Dick came out and give us an estimate. Very professional – very happy with the whole process.
Preventive Maintenance Service
John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.
Preventive Maintenance Service
Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.
Foundation Crack Repair
JR is amazing. He knows his stuff and helps to explain the process from start to finish. These guys are great and efficient. Would call them again any day.
Foundation Crack Repair
JR is great! Him and his team really know their trade. They come in and tell you exactly what the cost is, how long it will take, and exactly what it is they are doing to fix the issue. Great job guys.
Preventive Maintenance Service
Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!
Sump Pump Installation
George was professional today and looking forward to sump pump install !
Bowed Wall Repair
Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.
Sump Pump Installation
Jake did a great job being early and installing our pump offered information on how to keep our home dry and healthy
Basement Waterproofing
Anthony did a great job of representing Perma Seal. We decided to live with the occasional puddle because of the substantial cost.
Basement Waterproofing
Jesse wad very professional and was awesome. 5 stars
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Basement Waterproofing
Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Basement Waterproofing
Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Foundation Crack Repair
Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.
Foundation Repair
Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!
Foundation Crack Repair
We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Foundation Crack Repair
Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Exterior Crack Repair
George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you
Foundation Repair
Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Foundation Crack Repair
Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.
Basement Waterproofing
I have a dirt crawl space in southern Wisconsin. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Crawl Space
Brian M came to my home for a problem with my crawl space. I had my crawl space perma sealed without having a drain tile installed 9 years ago. I had gotten a lot of big puddles of water from the heavy rain we recently had. Brian very patiently explained why this happened. The water had no where to go without having a drain tile. He took so much time with me and I felt like as if my own nephew was helping me. I told him I would call him to let him know what I decided. A few hours later I called him to say I was signing the contract. He was about 40 minutes away just leaving another customer. I asked him since they couldn’t do the job till June 23 what should I do in the meantime. After a full day of work at 7pm he offered to come back to my house and wipe up all the many puddles with old towels that he said to get together. I was amazed how he went above and beyond the excellent service i had already received. It is very rare these days!He is im sure one of your most valuable employees. I will definitely spread the word.
Crawl Space
I just met with Duane Swiggum . He was very courteous and explained the entire process for my crawl space. I am signing for the work to be done as soon as possible. I was very pleased with his professionalism and knowledge.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Crawl Space
Jack Castella came and gave us the best inspection of the crawlspace and was so kind and respectfull. I highly recomend permaseal and of course the bomb diggitty Hyperjack !!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Crawl Space Encapsulation System
Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
Encapsulated crawl space
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
crawl space
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Preventive Maintenance Service
Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Sump Pump Replacement
Austin was great! He diagnosed the issue and found the best solution for our problem in less than 30 minuets. I am very happy with his kind and polite demeanor and his technical assistance.
Sump pump, backup and battery replacement.
Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb
Replace sump pump
William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.
Preventive Maintenance Service
Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls
New sump pumps and dehumidifier
Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Concrete Lifting
Jesse Xidis was so professional and thorough with the work that I am needing at my home. I actually learned a lot and will be sure to pass the info to my family and friends because I know they are going to ask! 🙂
Concrete Lifting
Jesse is very knowledgeable and friendly.
Concrete Lifting
Brett Meeker Explained quote in detail as well as the five year guarantee. Answered all questions.
Concrete Lifting
Tom Bernard was professional and courteous. He provided answers to all the questions I had concerning the project.
Concrete Leveling
2 nice guys (SORRY TERRIBLE WITH NAMES🤦♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Preventive Maintenance Service
Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom
Preventive Maintenance Service
Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.
Preventive Maintenance Service
Jake arrived early and was informative about our options to keep our basement dry and home healthy.
Preventive Maintenance Service
Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!
Preventive Maintenance Service
Perfecto was very polite and did the job very quickly and smoothly.
Preventive Maintenance Service
Christian was thorough and we are going to bury discharge lines away from the foundation.
Preventive Maintenance Service
Antonio came out for our yearly inspection and cleaned our systems and recommended products to be replaced that could lead to potential problems in the future, we were happy with his work and would gladly have him back for next years appointment
Preventive Maintenance Service
Jake offered insight on how we can keep our basement dry with a few changes to our front yard and keeping water away from our drive with new pumps.
5 stars!
Preventive Maintenance Service
Jake was efficient and early and gave several options for keeping our home healthy and basement dry.
Preventive Maintenance Service
Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!