Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete lifting
Tom was very professional. He was on time, thorough and the price seemed reasonable.
Preventive Maintenance Service
Jesse
Foundation Repair
John Ferguson was very professional and courtesy and knowledgeable!
Preventive Maintenance Service
John did a great job installing and explaining the job and the service was fast and professional.
Backup Sump Pump Installation
Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.
Concrete Lifting
Nick was great to work with.
Concrete lifting
Tom was great and knowledgeable.
Foundation Repair
Jesse was great, excellent communication and thorough explanation.
Concrete Lifting
Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally
Preventive Maintenance Service
John Groen is a very efficient inspection and explained everything very well.
Basement Waterproofing
Antonio Garcia did a great job. He called before arriving to ask if he could stop by early. He diagnosed our issue and offered a solution. He was able to get me on the books in a timely manner. He followed up after the appointment asking if I had any more questions- I felt that the follow was beyond what he needed to do and I appreciated the thoughtfulness. 5 stars!
Basement Defender
We are very pleased with the purchase of the Basement Defender by Perma Seal. We had a vulnerable spot in our basement, and we felt we needed a reliable backup sump pump system. In the past, Perma Seal did several projects for us, and we were extremely satisfied with all of them, so that’s why we chose Perma Seal again.
First of all, the installation and setup that Geo provided was excellent. He was extremely knowledgeable about the product, answered all our questions and doubts, and acted as a total professional in every regard. He was even available for calls and other inquiries we had after the installation – calling back promptly and even stopping by a few days after to check on things and to explain a few more things about the product operation.
Secondly, the technical support that David provided was equally amazing. The day after the installation, we experienced an actual power failure! And being worried about the performance of a brand new pump system, David responded immediately to our call and walked us through the procedure to verify that the backup system was indeed operational. He is another outstanding professional employed by Perma Seal, and we appreciate his compassion to call us back promptly and patiently work us through the steps.
Lastly, the Basement Defender itself seems to be an excellent product. Its built-in redundant pump and backup battery are well designed and very practical. In addition, the ability to test and monitor the dual pump system daily will facilitate diagnosis of problems or prevent problems from happening in the first place. The robust design of this system and technical support that is available by Perma Seal certainly gives us “peace of mind.”
Basement Waterproofing
My family and I had the pleasure of working with a great team for the installation of our flood control system. The entire crew was great. Manny, who completed the electrical work, took the time to troubleshoot some issues that came up and communicated with us throughout the process. Gilberto and his team completed the excavation and plumbing side of the job. Gilberto and team were communicative and transparent throughout the process. They even discovered we had been overcharged during the initial contracting process and worked to adjust our overall loan amount. We would glady recommend this team.
Waterproofing
Tony W. wad very professional and courteousl. He explained everything throughly and help me to understand everything necessary to waterproof my home.
Basement Waterproofing
From beginning to end this has been a wonderful experience…Ken and his survey of the problem and estimate (see my previous review for Ken Allan Laundie) to Lisa Kapun and her help navigating the execution of documents, scheduling and financing and then finally the fantastic crew that did the installation. Pedro the crew chief was very considerate, punctual, called ahead of time of arrival, explained what was to be done on the days they would be there, kept me informed and answered all of my questions. Manny, the electrician was fantastic…he was punctual as well, did not rush the job, he assessed the situation, came up with a plan, explained the process, was clean and tidy in my home and did a terrific job. He explained everything when he was done, showed me how everything worked and gave me parting instruction. The whole crew was friendly, tidy, hard-working, respectful of my home and property and did their best to leave my yard in almost the same way as they found it…which is kinda hard to do when you are digging up a huge whole, installing the system and then trying to fill it back up. Victor, Clemente, Marco and Usbaldo were great guys, very kind and hard working. I was amazed to watch the whole crew work together. They had a great rhythm, worked well together, it was as if they had all been working together their whole lives. I will now have a relationship with Permaseal for as long as I occupy my home and am very comfortable going forward that everyone that comes out for yearly checkups will be as professional and terrific as all these guys were. I would recommend this company to anyone especially if you want some peace of mind going forward about your basement and it staying dry.
Basement waterproofing
Nicholas was very thorough and professional. He provided me with a great overview of the problem and the solutions he recommended, answered all my questions and explained the process in a easy to understand manner.
Drain Tile/Sump Pump
Tony D. was terrific! He deserves 5 stars for wonderful communication! Tony is very professional and takes the time to explain everything.
Basement Waterproofing
Well informed survey of my problems concerning water leaks.
Basement Waterproofing
Nick Liguras provided a thorough inspection of the trouble spots in the home and gave clear explanations of the both the problems and repair recommendations. He listened intently to the issues and offered practical solutions to address the issues upon inspection. He listened intently and addressed all of my questions in a pleasant, professional way. Our exchanges reassured me that PermaSeal could provide a workable solution.
Basement Waterproofing
Nick was very knowledgeable, thorough and very engaging. We are very happy to have done business with him!
Foundation Repair
Jim G came out today for a review. Jim provided a thorough explanation of permaseal process. He explained issues noted and remediation. I do plan on contacting permaseal when ready.
Foundation Repair
Aaron Schwartz gave a quote for the repair of a few cracks in our foundation. Very thorough, helpful, and walked us through the process. Excellent work, Aaron!
Foundation Repair
Loved working with Tony W. Gave all the information I needed . Very personable and enjoyed meeting him.
Foundation Repair
Tom is ver efficient, thorough. He explained everything very well and has a wonderful personality.
Foundation Repair
Tony W was professional, knowledgeable and friendly! Thank you for all you help!
Foundation Repair
Keegan came out and was very professional. He listened to my concerns and did not try to sell me something right away. He uncovered issues I was not aware of, and I am thankful for his help and willingness to educate me. I would highly recommend Keegan to any job site.
Cracks in the foundation sealed
Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..
Foundation Repair
Sean was the best. Was very nice and let me talk about my cars. He showed me all the voids in my concrete that I was unaware of. We just scheduled the work.
Crack repair
I called after my basement flooded and they were able to fit me into their schedule that day. Henry H came over and was able to diagnose the problem and explain the solution thoroughly! He was great to talk to and very helpful as this is the first time I have experienced flooding and did not know what to do. Very kind, highly recommend!
Crack repair
Henry Heller arrived at my home to inspect cracks in basement walls. After evaluation and all explanations of the process he was able to answer all my questions
Crawl Space Encapsulation
A+ for Perma-Seal! They were so likable, courteous and well-mannered when they were in my home. They really went beyond my expectations and everything was as clean as a whistle when they left!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Crawl Space
During heavy rainfalls, I had water that seeped into the crawlspace that eventually would overflow into the house living area. There was no piece of mind knowing heavy rain was coming our way. I had several companies provide several estimates. Perma-Seal had a great way of explaining exactly what the issue was and made the proper recommendation of the work that needed to be done. We recently had flooding in our area due to heavy rains. I was pleased to see that we had not one drop of water seep in the crawlspace. This rainfall confirmed the expertise of Perma-Seal and what a wonderful job they did for me. I highly recommend Perma-Seal to assist with any water seepage problems you may have. This investment pays off in the long run and gives you piece of mind that your home is protected when heavy rains occur.
Crawl Space
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Crawl Space
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
Crawl Space
Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Foundation Crack Repair
Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.
Crawl Space Encapsulation
I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Sump Pump Service
Tony W was great
Sump Pump Installation
Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.
Preventive Maintenance Service
Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!
Sump Pump
Keegan is very professional
Concrete Lifting
Tom is very professional and knowledgeable. He made the process easy to understand.
Concrete Leveling
Tom is very thorough and professional.
Concrete Leveling
Sean arrived before schedule and was informative and estimated/explained project very well. Thanks.
Concrete Lifting
Tom was very informative and professional
Concrete Lifting
Sean was Prompt, polite and extremely helpful. We appreciate his knowledge and suggestions for our driveway problem. Happy we called and very pleased that Sean came to help us.
Concrete Leveling
Sean was great. He explained the process for the concrete lifting and informed me of issues with a crack I have on my foundation wall. Will recommend.
Concrete Leveling
I had the opportunity to talk to Nicholas Liguras November 1st it was a great experience he explained everything to me with hesitation he was patient and honest I would highly recommend his service to anyone
My only regret is that I did not take advantage of the SAME Day Deals
Concrete Lifting
Sean was on time and explained the process to me. The videos he showed where very descriptive.
Concrete Leveling
Sean was informative and helpful. He guided me through process.
Concrete Leveling
Sean was informative and explained everything very well.
Preventive Maintenance Service
Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have
Preventive Maintenance Service
Tony W was good.
Preventive Maintenance Service
Jon was very professional answered all my questions effectively and offered solutions to the problems I have broke down the estimates to each problem and thorough inspection very friendly in the process
Preventive Maintenance Service
Very helpful & explained everything that we needed. Great guy.
Preventive Maintenance Service
Keegan was just a pro from start to finish. Arrived on time, was efficient, professional, knowledgeable and informative. Really appreciate his work.
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!
Preventive Maintenance Service
Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!