Customer Reviews and Testimonials

John Ferguson came to my location to review the basement and give his expert review and present a quote. He was extremely thorough and very informative his background and knowledge went a long way in my education of water leakage and what options I have. I totally give him 10 stars if I was able. Thanks John

Jim G CAME OUT TODAY AND GAVE ME A QUOTE ON A NEW WATER HEATER. GREAT SERVICE AND FAIR PRICE.

Anthony was very professional and answered all questions we had. I feel confident that our equipment has been thoroughly checked and working properly. Hope he is our service person next year. Very personable also.

Excellent service and I felt confident that I received straightforward and honest answers to my questions.

Dick was helpful and informative

I would like to commend Oren Danilo for helping with my basement issues. A job well done. Very knowledgeable and extremely helpful.

John Ferguson was fantastic. Very personable, genuine and thorough.

Tom was helpful and courteous and explained the process thoroughly. He answered all my questions.

George was a great rep for today looking forward to having the work done ! More affordable than US Waterproofing !

Jesse was great explained everything perfectly!!

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.

Antonio was polite and very friendly. He performed a through review of our crawl space and outside premises. No issues were found with the mechanical’s. He made some recommendations for improvement. I give Antonio high ratings for promptness, speed, thoroughness and friendliness.

Antonio was very thorough and explained everything. Courteous and friendly.

Sam did a very thorough inspection and took the time to explain all the options and recommendations with me. Overall excellent service. Would highly recommend.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

John was very professional, courteous and informative. Send him back anytime.

Keegan was very knowledgeable and professional.

Good service. Technician was very thorough and explained what he was doing, issues, options, etc.

Very knowledgeable, great customer service!!

I appreciated Antonio’s promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonio’s professional opinion so that I could make my own decisions.

Keegan was prompt, thorough and professional I appreciate that he was also personable