Customer Reviews and Testimonials

George heller came out in a snow storm to crawl through my crawlspace and give me a great estimate on encapsulation and crack repairs. Thank you for your help and 5 star service !

Jace was so knowledgeable and helpful in getting our sump pump updated.
He helped rearrange the area so that the system takes up less space than before!
We are very grateful.
Thank you so much, Jace.

George Heller came out the same day I called to install an egress kit and new window well cover. thank you for the quick response

Alejandro Lopez was great and respectful of our home. He went out of his way to explain.

Thank you Geroge H for quoting me crack repair and sump pump. Coming out right away for the work much appreciated !

Christian was very friendly and gave great advice.

I had a great experience with Jim G. He did a thorough inspection and came up with some good solutions for my home. Job well done.

Jim G came out today. He was very patient with me and answered my 99 questions. Looking forward to having the work done!

I think this is only the 2nd review I have ever done, it started with the way I was greeted, to the way the scope of work was explained.

It was a conversation, not a sales pitch.
Thanks Alejandro

Lauren

Alex did a great job. Knew immediately what was malfunctioning and corrected it. Because of its advanced age, he suggested that we replace the backup pump. We’re thinking about it. Great stuff.

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!

Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.

Michael was great, very professional and a great help.

George H was great to work with thank you for the service !

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Mike and Erik were great.

Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!

Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!

Tom was very thorough and explained everything I asked about.

Sean came out to give me a quote on protecting my concrete. He was very nice gentleman. My neighbor referred me. Their work looks amazing and cant wait to get the same process done to my concrete. Thanks.

Tom did a great job explaining the process. I trust Perma-Seal because they a company that has been around a long time and have a great reputation.

Tom explained everything, very patient. I’m happy with his presentation.

Tom was very accommodating and explained everything very well.

Tom explained everything very good. Answered all my questions.

Tom
Very polite and proffessioal.

Rick

Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!

Sean was on time and pleasant. The price was less than I was expecting.

Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!

Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!

Antonio G came out to service our sump pump system for our yearly maintenance last month. It was an informative experience hearing some recommendations for our system that could use some attention and I felt comfortable that we were secure from flooding after he left.

He was great!!!

It’s rare to find someone that is as genuine and knowledgeable about their profession as Antonio. He answered all of our questions and made sure to listen to our concerns. We really appreciate the importance of establishing a great relationship with our service providers and look forward to having one with Antonio.

Antonio was on time and respectful of property. This young man was very pleasant.

It was a pleasure working with Antonio Garcia on the needed preventative maintenance on our home. He clearly outlined what was needed to ensure costly repairs would be avoided in the future.

I appreciate Christian calling beforehand. He was very professional.