Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
I have not had you guys for quite some time. Christian came by and assessed my pump situation very efficiently. He put the system in for me in an efficient manner as well.
Basement Waterproofing
Thank you George H for coming out so quickly to get my basement dry to sell the home ! life savers
Preventive Maintenance Service
Anthony provided great service and great advice on how to keep my house try. He is a very experienced technician and I highly recommend!
Preventive Maintenance Service
Alejandro Lopez is an excellent technician, who repaired our problem with our backup pump, which needed drilling of a hole next to the pipe in our backup pump to prevent an air lock in the system. Alex was very courteous, helpful and professional in working with us to solve this problem.
Preventive Maintenance Service
Anthony Modica did everything well! He was very informative and knowledgeable, and gave me recommendations on how to keep my basement dry for the future
Preventive Maintenance Service
Christian came by and noticed that my dehumidifier was not working; he changed it for me at no cost. He was polite and made me aware of a crack repair on my back wall.
Crawl Space Waterproofing
Antonio was very thorough in explaining the results of the inspection and our needs. That was greatly appreciated. He was also friendly and polite.
Preventive Maintenance Service
Antonio came out for sump pump inspection. Pleased with job
Preventive Maintenance Service
Job well done
Sump Pump Installation
Jesse was nothing short of amazing.
Process was flawless and I highly recommend.
Basement Waterproofing
Nicholas answered all of my questions, was very knowledgeable and thorough!
Basement Waterproofing
I am very pleased with the service. I am ready and waiting to have it done. Thank you to Dave S. for coming out and giving me the chance to learn about the process. Look forward to you coming out.
Basement Waterproofing
Nick came to my home today and gave me a consultation. He was very nice and explained the information I needed, and now I’m informed. I can
Make the best decisions for the work I need.
Thanks
Basement Repair
Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Basement Waterproofing
I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.
Egress Windows
Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.
Basement Wall Crack Repair
Tom is a good listener and offered plausible solutions. Provided various options and explained those well.
Basement Waterproofing
Tony was friendly and professional.
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
Foundation repair
Joove and Perfect Did a Great job and at a timely finish. They cleaned up after the job and answered all my questions. I could not had a more perfect experience. I will past this off to my family and friends.
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Foundation Repair
Scott, came out and quickly found the crack. The issue was clearly explained so that I could understand the issue and what it would take to fix. I highly recommend you go with Perma-Seal and Scott.
Foundation Repair
Jim Berlson was the man when called we had a major crack in the foundation.He sent out Scott Slonski who assess the Problem quickly the same day makes the appointment to fix it Quickly Thanks!?
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Sump pump
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
New Pump and Backup
Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.
maintenance check of encapsulated basement, pump replacement
Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
Sump pump replacement
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
Waterproofing
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
Garage Slab Concrete Lifting
Sean was on time and pleasant. The price was less than I was expecting.
Concrete Leveling
Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!
Concrete lifting
Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.
Concrete Lifting
Sean was great, he explained the entire process from start to be more professional.
Concrete Lifting
Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Concrete Lifting
Sean was here today and was friendly, knowledgeable and thorough.
Concrete Lifting
Sean was on time and talked football with me. Nice guy and go Bears!
Concrete Lifting
Sean was on time and gave me best price for value.
Concrete lifting
Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.
Preventive Maintenance Service
Anthony was excellent! Explained everything well and pointed out some concerns that we were not aware of
Preventive Maintenance Service
Jake was courteous and efficient offering us several options to keep our basement healthy and a more liveable space with insulation options.
Preventive Maintenance Service
Niko Lau was very good at explaining any questions I had!! A+ Service!!!!!!!!!
Preventive Maintenance Service
Thanks, Jonathon! We appreciate your prompt and candid service!!
Preventive Maintenance Service
Christian did great found the problem and corrected it
Preventive Maintenance Service
Anthony Modica was the technician for Perma Seal who performed our annual inspection of our Sump Pump and interior drain tile system originally installed by Perma Seal about 12 years ago. Anthony was on time and did a thorough job inspecting our interior sump pump in my crawl space and the exterior drainage and bubbler. Anthony explained the issues he found and suggestions to prevent any issues in the future. He provided a quote for the work while on the job and explained the issues of concern in layman’s terms. We have been very happy with Perma Seal over the years and would recommend them to others. Thanks so much!!!
Preventive Maintenance Service
John was very professional and explained everything i detailed. He was thorough and did an excellent job.
Preventive Maintenance Service
Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.
Preventive Maintenance Service
Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.
Preventive Maintenance Service
Anthony explained everything well