Customer Reviews and Testimonials

I give 5 stars for Victor. He is very professional and answered all of my questions. He was patient as I had a few distractions during the installation process and could bot answer his questions right away. Thank you.

Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.

Christian was thorough in his explanation of what the poly foam does. Looking forward to getting our sidewalk done.

Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you

Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!

Jesse was awesome!

Excellent service and explained everything thing. Great service! Would recommend to others

Jesse was great and professional provided me with great information.

I worked with Josue Hernandez on a project to encapsulate our crawlspace. Upon arrival, he assessed what needed to be done, and was very thorough in explaining the issue so that I felt well informed on our options. There were some very difficult aspects to our project (shape and entries to our crawlspace) but he did a great job to accommodate. We are pleased with the final result.

Jake Showed up early and was able to explain and assuage our fears after discovering our underground discharge line had failed. Getting it replaced will give us peace of mind and security that our crawlspace stays dry. 5 Stars!

Appreciated the time taken for our estimate. Sales associate was knowledgeable and answered all questions thoroughly. Estimate given in timely manner.

Great service!!! Dan was so knowledgeable and professional! Thank you! I would recommend to everyone who’s in need.

Nick Liguras came out to give us a quote and was very professional and patient with my questions and concerns. He spent time measuring and checking every part of the bid.

Nick Liguras was very professional in his assesment of our basement leakage and what our best options were. He explained in detail what we needed to address and how we can go about it. I was very satisfied with his professionalism.

Nick L. was extremely helpful, and explained everything thoroughly. He answered all our questions, and most importantly, he did not rush to finish. I have had a lot of providers come to our house for quotes on various projects, and a lot of them make you feel rushed into a decision. This felt the most relaxed, thorough, and complete. Not only because he knew his stuff, but because he took his time. Can’t wait to have you all get going! Thanks.

Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.

I just want to say a Big Thank You to Aaron for accommodating me on time schedule. He arrived at 9:30. My schedule appointment was from 2-4. But taking care of my grandson that was not a good time for me. That’s was the little ones nap time. Aaron explained everything to me and checked around my basement to see if any other area had seepage. We had FEMA come in to inspect as well. Just have to wait and see the results. Thank you!!

Tony W arrived on time. Quickly assess the situation and was able to give me a quick estimate to seal our leak.

Nicolas was patient, honest, and thorough. I would recommend him to anyone.

I had Nick D come out and he provided outstanding service. Not only did he address my initial concerns, he took the time to explain exactly the root cause of why the leak was happening! It was great that he shared his knowledge!

One wall of our garage was sinking. Perma-seal diagnosed the problem and suggested a solution. They poured piers to support the sinking wall. It was not cheap, but I believe the solution was the correct one. The Perma-Seal team was professional and courteous. They arrived on time and worked efficiently. They cleaned up well after themselves. Our village inspector was pleased with the work and told me that he never expects to see a problem on a Perma-Seal job.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

We have used them a few times for foundation crack repair. They were very quick and did the job well. When we used them a few years ago, they also had a warranty if any sealed cracks should leak again. They come out and repair again, at no cost.

Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma-Seal,representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200.Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma-Seal,will deliver the goods.

Always had great service! – I had a great experience with Perma-Seal,both times that I used them. They repaired a leak in the basement of my previous home 17 years ago, and they did work in my current home in the fall of 2009, and I have never had water in my basement after their repairs. The estimators are always very thorough and make sure that I understand the process and cost involved, and the crew always delivers. Highly recommended!

Had my foundation repaired – I just had my foundation repaired by them. They worked very quickly for the middle of winter and I was very impressed by the way they worked and surprised me by the outcome.

I felt dumb because I didn’t know what I needed for my house. My front door had a gap at the bottom and its made my utility bills higher. I was compaining to a guy friend and he said call Perma-Seal. They were very helpful and explained every thing perfectly. Not only that but they were able to fix that and a problem with my foundation I didnt know I had.

Excellent service and professionalism from start to finish, not to mention the lifetime guarantee! Will continue to recommend this company to friends!

We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Perma-Seal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Perma-Seal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.

Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.

Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!

George was a great helpful and nonpushy salesman. Armando and guys came to do the work and did a fantastic job. We had drain tiles put around our basement and had them put another sump pump in. No more worries when it rains. No more mopping up the water either. Thank goodness for perma seal.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.

Thank you Pedro R & Branden for your excellent work today!! We appreciate so much your help in cleaning out the sand and tree roots from our system! We look forward to you doing work for us again!! Shirley & Gladen Martin, Hobart, Indiana

They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer’s problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.

Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.

I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.

The Perma-Seal service tech was professional and he completed the sump pump exchange without a problem. I will continue to recommend your company!

My consultant Sean was very thorough in covering the various aspects of the project I’m interested in. He explained the issues, potential future problems and the various costs and payment plans. Very impressed with his knowledge. Very professional!

Sean is 5 stars all the way.

salesman was prompt and professional. He seems to know exactly what he was talking about, he took care of the business fast and courteously.

Sean was awesome. He was very informative. I called for my back patio. I mentioned to him I had cold floors in winter and he presented a solution to help that. Thanks!

Sean was very helpful and we decided to go with Perm seal over US waterproofing due to Sean’s professionalism and expertise.

Sean was efficient and on time. I have 2 areas of concern. Sean complied measurements and presented a proposal for work. The work is scheduled in August.

Henry Heller was an outstanding Sales Consulant. He explained everything and made sure we understood the process. The presentation of Perma Seal is exceptional!!!!I I was also given the home repair consumer rights brochure.
Thank you Perna Seal.

Called Permaseal for my concrete driveway to be leveled. Sean came out and explained their process in detail. Sean was on time and very knowledgeable as well.

Sean was professional and answered all my questions.

Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.

Niko was a pleasure to work with. His knowledge, patience and time spent answering my questions made a difference in my understanding of the work that was getting completed. Working with Perma-Seal has overall been a good experience.

Jon was very helpful and informative

Nico was a

Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.

Niko was great. Super professional and helpful. Nice guy too!

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!