Customer Reviews and Testimonials

George H was very professional 10/10 for crack repairs. thank you

Nick took his time with the quote and explained everything in detail. The work performed was done quickly and cleanly

Thank you George H for the Egress window quote ! Appreciate the time

Jim G was out today. Gave me recomendations on an underground extension. Very professional.

Jim G was out to give recommendations on underground extension and sump system upgrades. He knew what he was talking about and was very professional. We are looking forward to having the work done.

5 stars for Dylan!!

Christian was awesome. Went over all of my concerns and even installed a battery backup pump while he was here.

George Heller was great with estimate on our concrete – thank you for your great service !

Tomas was very professional, he explained everything every step of the way. He took his time to understand my concern, and he fully explained his process to make the repair. Tomas also showed me the finished product and explained how he accomplished the repair and what I should expect next.

Jim G came out today for an inspection. He was very helpful. He showed up on time and was very professional.

Nick came to my home today and gave me a consultation. He was very nice and explained the information I needed, and now I’m informed. I can
Make the best decisions for the work I need.

Thanks

Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.

Tony W was great! On time, efficient and did what we needed done. Would use you guys again.

I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.

Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.

Tom is a good listener and offered plausible solutions. Provided various options and explained those well.

Tony was friendly and professional.

Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!

James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait

Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star

Jim Berlson was the man when called we had a major crack in the foundation.He sent out Scott Slonski who assess the Problem quickly the same day makes the appointment to fix it Quickly Thanks!?

I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.

Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!

Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.

Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.

I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.

My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.

Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!

Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.

We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!

Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.

Excellent job – Pedro and Jesus were great!

Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.

Sean was on time and pleasant. The price was less than I was expecting.

Sean was excellent – very clear as to the project and our needs. Look forward to working with the team!

Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.

Sean was great, he explained the entire process from start to be more professional.

Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.

Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!

Sean was here today and was friendly, knowledgeable and thorough.

Sean was on time and talked football with me. Nice guy and go Bears!

Sean was on time and gave me best price for value.

Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!

Anthony was great! Very professional and knowledgeable

Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!

Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.

He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.

Christian did a great job. Changed our batteries and let us know we should enlarge our pit.