Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Settlement Repair
Doro Sanchez and his partner sealed the entire foundation from the front all the way to the back on one side of the house and did all of the sidewalk center lines as well. Looks fantastick very professional. I would recommend them always.
Basement Waterproofing
Jim G was out today for an inspection. He was very thorough and professional. He showed a presentation as well.
Foundation Repair
Jim G came out today. Very professional. Showed me things after inspection that I didn’t know existed.
Basement Waterproofing
Jim G was out today for an inspection for my basement. He did a thorough job and found areas that were seeping that we never knew existed. Very professional presentation as well.
Preventive Maintenance Service
Christian was very knowledgeable and efficient in fixing our dehumidifier.
Egress Window Well Repair
George H helped me with a window well issue and crack repairs. thank you for your service!
Concrete Leveling
Jack Mann did a great job explaining everything that needed to be done and why. I initially was just looking to get my back stoop raised. I had already been told by another company that my front stoop was fine, although I had my doubts. Jack explained the PermaSeal process and why it is superior to another technique commonly referred to as “mudjacking”. I’m glad I went with PermaSeal and feel confident my money has been well spent and look forward to many more years of peace of mind regarding the structural integrity of my home.
Crawl Space Waterproofing
Jim Gannon was great. He advised when he was coming and showed up on time. He thoroughly inspected my crawlspace and gave a lot of options for improvement.
Foundation Crack Repair
Thank you George Heller
Egress window
Thank you George H for expertise on basement egress work
Basement Waterproofing
Nick came to my home today and gave me a consultation. He was very nice and explained the information I needed, and now I’m informed. I can
Make the best decisions for the work I need.
Thanks
Basement Repair
Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Basement Waterproofing
I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.
Egress Windows
Dave S. is friendly and professional. He took the time explaining all of my options. Looking forward to getting the job done.
Basement Wall Crack Repair
Tom is a good listener and offered plausible solutions. Provided various options and explained those well.
Basement Waterproofing
Tony was friendly and professional.
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Basement Waterproofing
James B was professional and punctual. Made it easy to trust the company and make my decision. Cant wait
Basement Waterproofing
Jim Ballard was understanding and kind. Went above and beyond with helping me find a solution. 5 star
Crawl Space
I love what perma seal did to my crawl space. I had just exposed concrete walls and gravel floors. My crawl space always smelled wet, dank and a little moldy, i had perma seal come out and encapsulate the whole thing. I can tell you that every single time I go into the crawl space a smile creeps across my face seeing the nice job they did, plus it is ten times easier to get around in there now that i am no longer crawling on rocks. We also had cracks in the foundation and they were handled easly by the perma seal team. I love the work perma seal did and I will always ring there bell. P.S i had my work done more than 10 years ago and it looks as nice as the day i got it done.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Foundation Repair
I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Sump pump
Mark Lemenager came by to fix my sump pump, he had it repaired and ready to go in less than a hour. He was very professional and a really pleasant guy. Thanks again Mark!
New Pump and Backup
Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.
maintenance check of encapsulated basement, pump replacement
Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
Sump pump replacement
Perfecto and Anthony T. Replaced a sump pump outside our house. They explained all the work did and the warranty information. They were polite and knowledgeable. They also cleaned up impeccably after the work was finished. The work was completed faster than we thought it would be. We have used perm seal before with excellent results. Our experience this time was excellent as well. Very happy. Will use you again and definitely will recommend to others. Thank you for another job well done by knowledgeable professionals.
Waterproofing
We’d like to thank electricians David and Matt T. for their honest and hard work upgrading our electric to work with the new sump pumps. These two were kind and courteous and the work was professionally completed. Good guys indeed. Look forward to passing our Village inspection with flying colors. Thank you David and Matt T!
Concrete lifting
Tom was excellent in presenting himself and the work that will be done on our home.
Concrete lifting
Tom spent a couple hours with me,surveying my sunken concrete, writing a comprehensive estimate and explaining the process of lifting and leveling my walks. It’s obvious to me I’m getting a quality job and Tom is a great representative for the company.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Concrete Lifting
sean was great
Concrete Lifting
Tom is very knowledgeable and easy to work with. Appointment time kept.
Concrete Lifting
Sean was prompt and provided me with in depth knowledge of the processes. I was very pleased with the encouraging assessment and happy my needs will be met.
Concrete Leveling and waterproofing
Sean was great and he explained the whole process to me. The price was very affordable.
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Concrete Leveling
What a great job. My driveway looks so much better. Joaquin and his crew made a piece of art out of something really bad. The first day they came out there were problems with the equipment and they tried real hard to get it going but had to end up coming back but they made it back in 2 days and got the job done. Great communication with me & my wife so we knew what was going on. Joaquin said he treated the job like he was doing his own house and wanted it to be right. Financing was easy & quick too so from start to finish we waited 2 weeks and the job was done & paid for. I will for sure recommend Perma-Seal to anyone looking for work to be done.
Concrete lifting
Tom was great. Very knowledgeable and helpful. Took his time to explain everything with thoroughness.
Preventive Maintenance Service
Alejandro took his time on the routine maintenance. He was very professional and gave me perfect advice on what else I need in order to water proof my basement. Perfect 5 star
Preventive Maintenance Service
Anthony was thorough with his inspection, great to work with!
Preventive Maintenance Service
Christian was prompt, courteous, kind.
And answered all my questions.
Preventive Maintenance Service
The service was great I appreciate all you guys do. Dylan was very professional.
Preventive Maintenance Service
Jon was great and very helpful
Preventive Maintenance Service
Anthony did a great job explaining everything to me
Preventive Maintenance Service
John and assistant was very informative and professional
Preventive Maintenance Service
Christian is a professional who was able to explain, sometimes more than once the intricacies of my device. Very pleasant and sincere, very pleased with his service.
Preventive Maintenance Service
Anthony Modica was very professional and very informative. Very courteous of our needs
Preventive Maintenance Service
Anthony did everything well, very well spoken. He brought a way better expectation to the maintenance appointments than I’ve had in the past. I look forward to having him out again!