Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Basement Waterproofing
Christian was professional from start to finish.
Preventive Maintenance Service
christian was pleasant and very informative and professional
Preventive Maintenance Service
Jake offered excellent information would give ten stars if we could
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Egress Window Installation
Christian was Super helpful considering a tight window for repair!!
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Concrete inspection
Jesse
Preventive Maintenance Service
Jake was polite and informative did a thorough inspection and helped us with a crack in our crawlspace wall. 5 Stars
Preventive Maintenance Service
Jake was polite and showed up early for my annual inspection this year
Replacement window cover on basement escape window
Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.
Basement waterproofing estimate
Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!
Replace window well liner and install covers for 3 window wells
Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.
Install new sump pump and repair basement crack
Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!
Concrete Lifting Consultation
Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.
Additional work to basement drain tile system – adding a flange solution for iron ochre problems.
About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!
Wall Anchors, extension rods and interior crack repair
Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.
Cracks in the basement
Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism
Installing Perma-Seal Basement System for water problems in basement.
The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).
Waterproofing
My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.
Preventive Maintenance Service
Did very good job explain to everything to me and very professional. Thank you very much. Appreciate it. Jon g
Preventive Maintenance Service
Jesse Xidis
Jesse did a great job for us today. He was very informative.
Preventive Maintenance Service
Jesse was great
Preventive Maintenance Service
Antonio was very informative and professional in letting me know if there was any kind of issues with my pump answered all my questions overall awesome job 👍🏼
Preventive Maintenance Service
Excellent service and knowledge!
Preventive Maintenance Service
Austin was on time, checked my sump pump, checked my water heater, perimeter of my basement inside and from the outside. Great!
Preventive Maintenance Service
Jon was an excellent technician! He arrived within the scheduled time, and fixed the problem quickly and efficiently. He was fantastic. Thanks so much!
Preventive Maintenance Service
Jake explained everything clearly and is very knowledgeable. Nice working with him.
Preventive Maintenance Service
Jake Baron, was very pleasant, very informative, and very nice. Great representative of Permaseal, and what your company is, and should be about.
Sump pump inspection
JesseThorough and professional service
Very helpful and informative