Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jesse took time to explain the problem .
Preventive Maintenance Service
Geovani was timely and friendly. Explained everything that he was doing and gave updates. Great service.
Preventive Maintenance Service
Jon was exceptional at his work
Preventive Maintenance Service
On time. Knowledgeable. Provided good options
Preventative Maintenance check
Sam was efficient and helpful.
Preventive Maintenance Service
Jesse came to inspect the sump pump and did and excellent job. He was even early for the appointment. Easy to talk to and extremely professional.
Preventive Maintenance Service
Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.
Preventive Maintenance Service
So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!
Preventive Maintenance Service
Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.
Preventive Maintenance Service
Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.
Basement Waterproofing
Permaseal patiently worked with us to develop a comprehensive plan to solve our problem with a reasonable budget. They are respectful and professional. The consultant made himself available to answer all our questions. The work is done. It rained yesterday. We have a dry basement!
Basement Waterproofing
Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.
Service
We worked with Jeff from Perma-Seal. He was extremely knowledgeable, considerate and accommodating with our busy schedules. We were offered several options to address our issues, none of which we felt were “salesman-y” or going for the “up sale”. The install was completed in the time quoted and we have been dry ever since! I would recommend Perma-Seal to ANYONE with basement issues.
Basement Waterproofing
I had Jim Antonsen in my home to advise my husband and I on a water issue we’ve had in our basement for what seems like forever! Not only did he tell us what we’ve been doing wrong and more specifically…WHY it hasn’t been working… he gave us a cost effect solution that will last.I’m very happy with the information I was given, the explanation behind it and the service I have experienced!! Will refer happily to all family, friends and strangers a like!
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Basement Waterproofing
Howard (plumbing foreman) and his crew were awesome to work with. Very professional, knowledgeable, and reliable. They knew what they were doing and we have complete faith in the overhead sewer system they installed in our basement. Howard and Marcos , and their crew, were also really nice people, and went above and beyond to make sure that we were satisfied with their work. Job well done!
Basement Waterproofing
I was very impressed with the knowledge that Jeff K had regarding the seepage issues with my basement. He offered several options to fix my leaky old basement. I can’t wait to have a dry basement.
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Basement Waterproofing
Jack came and was so pleasant and figured out how the water was getting into my home from the outside when he did a water test with the hose. He wrote up a quote on the spot and actually printed out with his custom little printer – very impressed with him !! I highly recommend Pirma seal and you must have Jack
Preventive Maintenance Service
Well done
Preventive Maintenance Appointment
Very satisfied! The service technician took his time, explained info, answered questions and did top-notch problem solving to address multiple issues. By the end of the appointment, my sump pump issues were completely resolved. Follow-up is already scheduled to figure out solutions for structural issues identified. Thanks Perma-Seal for your professionalism and peace of mind!
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Preventive Maintenance Appointment
Very pleasant personable knowledgeable experience recommed to anyone
Preventive Maintenance Service
Jon Groen coerced me into spending money that I don’t have. I think he should be severely disciplined for his actions. Hehehe!
Preventive Maintenance
Antonio was fantastic. He was very knowledgeable and thorough, ensuring I knew what he was doing and why he was doing it. I’d happily have him come back.
Preventive Maintenance
Excellent service. Antonio was very knowledgeable and very easy to talk to. Thank you
Preventive Maintenance Service
Antonio was thorough, knowledgeable, and honest. I will request him for future jobs.
Preventive Maintenance
Keegan King came out to perform routine maintenance on our sump pump systems, foundation walls and dehumidifier. He took the time to explain everything that he was doing and what his findings were. He was professional, courteous and respectful of my house. He took the time to not only explain everything to me but he talked to my husband on the phone and explained everything to him also. All in all, a wonderful experience.
Sump pump service
We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!