Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
I liked having Anthony Modica from Perma-Seal over at my house for an inspection. He was very knowledgeable and professional
Preventive Maintenance Service
Anthony Modica was very timely, very courteous of the home; he put shoe booties. He was very informative of the inspection
Foundation Repair
Jesse was great! Gave us a breakdown of everything, and was very thorough. Definitely appreciate him and his expertise!
Preventive Maintenance Service
Anthony Modica was very knowledgeable with not only the pump system, but also water heaters as well! Very thorough with the inspection of our home
Preventive Maintenance Service
I liked everything that Anthony Modica helped me out with. He is very thorough with the inspection as well
Preventive Maintenance Service
Christian was very professional and gave great advice.
Preventive Maintenance Service
Anthony Modica came by today to assess how my new sump pump system I had put in last year. He did a great job scrubbing the liner and flushing the system out. He also gave great advice on how to keep my system up to date and when to replace the equipment. Highly recommend!
Preventive Maintenance Service
Anthony Modica did a great job servicing and inspecting my sump system. He was also very patient with answering all my questions
Concrete Lifting
Jesse was phenomenal.He went over everything and explain it that I would be able to understand it
Preventive Maintenance Services
Anthony Modica is nice guy, and really seems like he knows his stuff! Look forward to working with him.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Basement Waterproofing
Tom was timely, helpful and informative.
Basement Waterproofing
Nicholas Liguras as very professional and informative regarding my basement issues.
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Basement Waterproofing
He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.
Basement Waterproofing
Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.
Basement Waterproofing
I am delighted to say Chris Madison was on time. He called twenty minutes prior to the appointment to inform me he would be on his way. Chris was professional. He thoroughly checked my basement and clarified my situation. He also gave me several options including suggesting the better option. I didn’t feel pressured. Chris represented his company well!
Basement Waterproofing
Nicholas Liguras Was great at explaining what the company was gonna do to assist and how the procedure would go
Basement Waterproofing
Jesse was very knowledgeable and explained things very well.
Estimate for crack in foundation and for window well covers
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
Structural Foundation Repairs
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
Foundation cracks / sloping stairs and sidewalk
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
Repair of multiple foundation cracks.
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
foundation repair
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
Foundation Estimate
Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.
Foundation repair
I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Foundation crack sealant
My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.
Sump Pump Inspection
Romy came out today to inspect our sump pump and install a cover over the basin. He was very thorough and explained everything. He took his time and did an excellent job. I would definitely recommend Perma-Seal and Romy!
Free Estimate
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
Annual Sump System Mainenance
Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.
Replacement Pump
Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.
Installed separate circuit for sump pump
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn’t hesitate to call again for any problem in the future.
Sump pump maintenance and general inspection
Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Leak check, sump pump battery replacement
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Electrical
Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You
Concrete lifting
Tom did great, he explained everything with clarity and is very knowledgeable. He’s easy to relate to.
Concrete Lifting
Sean was great, he explained the entire process from start to be more professional.
Concrete Lifting
Sean was great. Very informative and clearly explained everything to me. He made process quick and simple.
Concrete Leveling
Sean was extremely polite, patient and understanding. We were running late from a doctor’s appointment and Sean waited for us with no question. We stayed in good communication via text message and he was totally willing just to stay in the area and stick around to work with us. Great experience overall!
Concrete Lifting
Sean was here today and was friendly, knowledgeable and thorough.
Concrete Lifting
Sean was on time and talked football with me. Nice guy and go Bears!
Concrete Lifting
Sean was on time and gave me best price for value.
Concrete lifting
Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.
Concrete Lifting
Sean was awesome. he was on time and patience .
Concrete Lifting
Sean was AMAZING! He made this process SO smooth and easy. We will be customers for life!
Preventive Maintenance Service
Christian explained everything in easy to understand terms. Look forward to seeing you guys next year.
Preventive Maintenance Service
Christian was able to get to us early. Told us our pump was 12 years old and needed to be replaced. He then got it done in about 15 minutes, very efficient.
Preventive Maintenance Service
Antonio Garcia came over and provided excellent service with a very professional and welcoming personality. He was very informative and I am appreciative of the service provided by Permaseal
Preventive Maintenance Service
Antonio Garcia did an outstanding job in providing service for Permaseal. He recommended some great options at my appointment. I am very satisfied with my experience
Preventive Maintenance Service
Jake arrived promptly and gave us some great information about keeping our home healthy and warm by insulating the crawlspace and addressing some concerns with our Ejector pit
Preventive Maintenance Service
Anthony explained everything really clearly, did a great job of showing me issues I was not aware of. Happy to work with him in the future
Preventive Maintenance Service
Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.