Customer Reviews and Testimonials

Anthony was very knowledgeable and straight forward with recommendations which we appreciate!

Jim G came out and was very helpful. He performed a full inspection of my crawlspace and laser measured my floor. He showed helpful videos to explain my issue and how you all can resolve the issues.

Christian was thorough and very patient.

Christian was very kind. He made me aware that I should get a dehumidifier.

Jim G came out today and was very professional. He explained how my sump and plumbing in my home worked. He gave options on upgrading my sump system and discussed the basement monitoring system.

Oren

Oren Danino inspected my attic: measuring insulation depth and quality, inspecting for vermin infestation, checking for any gaps or openings.
He then gave me a report on his findings, explaining terminology and results in clear understandable terms. Based on his findings he did an energy audit. That was a fascinating experience! Again he reviewed the findings in understandable terms. He then provided options to improve energy efficiency in my home.
Submitted a proposal detailing what could be done to improve energy efficiency for my circumstances.
After using Perma Seal for other projects I was happy to see they continue to set the standard for professionalism conduct.
Thank you Oren for the education and explaining options.
Thank you PermaSeal.

I am very pleased with Anthony’s inspection. Very thorough and explained everything very well

Christian was efficient and gave me a good price on the work.

George H thank you! Waterguard / sump pump system

George H was great to work with thank you for the service !

I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane

Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

On time, good communication, friendly and knowledgeable.
Thank you!

Tom was timely, helpful and informative.

Nicholas Liguras as very professional and informative regarding my basement issues.

Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!

He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.

Thank you Austin!

He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.

The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew

John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.

Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!

Id like to thank Ramon Duron for his quality in repairing my foundation. great job!

Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you

Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.

I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you

I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.

Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.

Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.

Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn’t hesitate to call again for any problem in the future.

Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks

I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.

We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!

Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.

Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You

Allen Laundie was efficient in checking to ensure that my sump pump was functioning properly in this bitter cold weather. He also was thorough in explaining to me the importance of having a back up sump pump which will be installed next week.

Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.

Sean was informative. The videos where very good. The booklet we got in mail was very informative.

Sean was my rep. He was very professional. We walked through my options with me and was helpful in making a decision.

After the gas company changed pipes on my property, several sections of my sidewalk were not level. Since they are on not the city’s property, they were
not fixed. Cecil Payne came when I called for an estimate. He was friendly and did the measuring on the sections of sidewalk that needed work. He was
most informative and explained what needed to be done. Pictures on his laptop indicated the different options that I had for addressing the problem. I
decided to have the work done, and he was able to schedule a date next month. His professionalism leads me to believe that the work will be done
properly and reflects well on your company.

Tom was very pleasant and thorough in explaining what work needs to be done. He is very friendly.

Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.

Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!

Tom was very courteous and professional. I really appreciated his confirmation call the day before.

Tom is very professional and respectful.

Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!

Tom was very est to understand and visualize the process. I understand what will be done.

Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!

We love Anthony! All options thoroughly explained, and he is very knowledgeable.

Avery was great He answered all my questions and was very thorough with explaining everything to me.

I had Arthur Killingsworth out to the house today to inspect my Perma-seal suite of pump sumps and back-ups. He did a quick and thorough job leaving my with the confidence that I was in good hands with Perma-seal.

Thanks for your help Arthur!

Jake was on time and gave us info about keeping our basement dry and our home healthy with back up sump systems and upkeep of our older water heater

Our basement system gives us peace of mind !! Arthur Killingsworth was very informative and a pleasant guy. He answered my questions and provided information on possible future services.

Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space

Anthony was excellent! Explained everything well and pointed out some concerns that we were not aware of

Jake was courteous and efficient offering us several options to keep our basement healthy and a more liveable space with insulation options.

Niko Lau was very good at explaining any questions I had!! A+ Service!!!!!!!!!