Customer Reviews and Testimonials

JESSE many thanks

From scheduling the appointment to having George H out at my house the process has been great! Thank you for fixing the cracks / concrete repairs

Christian was very professional and trustworthy. He came back to install our new pumps a week later. Great job.

Jesse was fantastic! Gave us full details on everything we need to move forward with our project!

Jessie was great! Very knowledgeable and professional.

Jim G came put today and was great. He hose tested my window wells and confirmed they weren’t draining properly. He gave options on fixes and also notated age of back up system and noticed a leaking check valve. Altogether professional appointment.

Perma Seal waterproofed our basement 3 years ago and it was the best thing we ever did as our basement has been dry ever since. Their service department is wonderful and their technicians as well. Specifically, we had Alejandro Lopez service our dehumidifier and he was excellent…courteous, very informative, took his time to explain everything. Was so pleased with him that we will request him again when we need service. I would highly recommend both Perma Seal and Alejandro for all your service needs.

Jim G came out to my home to inspect my crawlspace. He was very efficient and answered all of my questions. Appreciate the time and information.

Alejandro Lopez very professional top notch customer service. While inspecting drain tile he noticed I needed a sump pump thank god for that. Very good job

Great response time, a technician was able to come by my residence within hours of my call.
Alejandro Lopez called me with his expected arrival time and was right on time. He was very professional and courteous. He knew exactly what to do and had the pump replaced quickly.

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

George Heller and Sam were professional and explained everything clearly. Thank yoU!

George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!

Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.

Michael was great, very professional and a great help.

Mike and Erik were great.

Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!

Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.

Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.

Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!

Tom was very courteous and professional. I really appreciated his confirmation call the day before.

Tom is very professional and respectful.

Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!

Tom was very est to understand and visualize the process. I understand what will be done.

Called permaseal and they sent Sean out to quote the work. He was on time and communicated with me. I give him and permaseal 5 stars.

Sean was informative and answered all questions.

Tom was very thorough and explained everything I asked about.

Sean came out to give me a quote on protecting my concrete. He was very nice gentleman. My neighbor referred me. Their work looks amazing and cant wait to get the same process done to my concrete. Thanks.

Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward

Christian came by and saw the discharge line frozen. He then cleared it up.

Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated

Jesse He explained everything to me.

Christian was very efficient. Told us our battery needed replacement and did it.

I wanted to tell you about a great experience I had with your company. I was have a hard day in general and almost wanted to cancel my appointment but knew I needed to have a maintenance check, I was not disappointed. Your service man Antonio was amazing, friendly, professional, and very knowledgeable. He answered all my questions, was thoughtful, careful not to dirty my home and was truly a breath of fresh air. Antonio is truly worth his weight in gold!

Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.

Christian was very thorough and replaced our battery.

Anthony was not high-pressure, which is really nice to hear when discussing issues with our home. Did a great job of explaining everything

Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.