Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony Modica gave a great explanation of the opportunities available. Pleasure to do business with!
Foundation Crack Repair
Thank you George H for great service ! Getting crack repair fixed and used permaseal before !
Preventive Maintenance Service
Anthony explained everything well, gave multiple options, and made us feel comfortable with moving forward with work
Preventive Maintenance Service
Christian did a great job. Will consider the battery backup system.
Sump Pump Installation
Dick explained everything thoroughly
Preventive Maintenance Service
Jake was informative about the final steps to keep our crawl space dry and healthy very happy with perma-seal’s professionalism and Attention to detail.
Concrete Leveling
Dick was informative and professional
Preventive Maintenance Service
Alejandro took his time on the routine maintenance. He was very professional and gave me perfect advice on what else I need in order to water proof my basement. Perfect 5 star
Crawl Space Waterproofing
Dick was exceptional and very knowledgeable
Preventive Maintenance Service
Anthony was thorough with his inspection, great to work with!
Basement Waterproofing
Appreciated the time taken for our estimate. Sales associate was knowledgeable and answered all questions thoroughly. Estimate given in timely manner.
Basement Waterproofing
Great service!!! Dan was so knowledgeable and professional! Thank you! I would recommend to everyone who’s in need.
Egress Windows
Nick Liguras came out to give us a quote and was very professional and patient with my questions and concerns. He spent time measuring and checking every part of the bid.
Basement Waterproofing
Nick Liguras was very professional in his assesment of our basement leakage and what our best options were. He explained in detail what we needed to address and how we can go about it. I was very satisfied with his professionalism.
Waterproofing
Nick L. was extremely helpful, and explained everything thoroughly. He answered all our questions, and most importantly, he did not rush to finish. I have had a lot of providers come to our house for quotes on various projects, and a lot of them make you feel rushed into a decision. This felt the most relaxed, thorough, and complete. Not only because he knew his stuff, but because he took his time. Can’t wait to have you all get going! Thanks.
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Waterproofing Estimate
I just want to say a Big Thank You to Aaron for accommodating me on time schedule. He arrived at 9:30. My schedule appointment was from 2-4. But taking care of my grandson that was not a good time for me. That’s was the little ones nap time. Aaron explained everything to me and checked around my basement to see if any other area had seepage. We had FEMA come in to inspect as well. Just have to wait and see the results. Thank you!!
Basement Waterproofing
Tony W arrived on time. Quickly assess the situation and was able to give me a quick estimate to seal our leak.
Basement Waterproofing
Nicolas was patient, honest, and thorough. I would recommend him to anyone.
Waterproofing basement
I had Nick D come out and he provided outstanding service. Not only did he address my initial concerns, he took the time to explain exactly the root cause of why the leak was happening! It was great that he shared his knowledge!
Foundation Repair
I had the option of using another contractor, but I chose to have Perma-Seal perform the interior crack repairs because I trust their years of experience and excellent reputation as a foundation repair company in Chicago.
Foundation Repair
Just want to say thank you to Perma-Seal for doing such a fine job on my basement.
Foundation Repair
When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie’s List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It’s comforting to know that these are two cracks we won’t have to worry about…Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!
Foundation Repair
I am super excited about your work. I could not be happier with how the job went, from the first call until the work was completed. Everything was great!
Foundation Repair
These two employees (James A. and Bill H) are great examples “role models“ of what client services should be, I know you advertise this but it is VERY TRUE! Both of them took time to not only answer my questions or listen to my concerns but would stop doing work to look at me while answering my numerous questions. There are many people who come in, do service and seem very eager to get in out, this was not the case with your company. Thank you very much for having such great service and these two members should definitely be praised for their work!
Foundation Repair
The work was great and I am extremely satisfied with what Perma-Seal did for me. Your consultant Dan Arcus was top notch and professional.
Foundation Repair
One wall of our garage was sinking. Perma-seal diagnosed the problem and suggested a solution. They poured piers to support the sinking wall. It was not cheap, but I believe the solution was the correct one. The Perma-Seal team was professional and courteous. They arrived on time and worked efficiently. They cleaned up well after themselves. Our village inspector was pleased with the work and told me that he never expects to see a problem on a Perma-Seal job.
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Foundation Repair
We have used them a few times for foundation crack repair. They were very quick and did the job well. When we used them a few years ago, they also had a warranty if any sealed cracks should leak again. They come out and repair again, at no cost.
Foundation Repair
Professionals that saved me from wasting a lot of money, and they did high quality, on time, professional work. I received other bids for over $3,000 to fix a leak that I had. Dan McGowan, the Perma-Seal,representative quickly explained that Perma-Seal’s proprietary process would get the job done with a warranty for around $200.Crew showed up on time. Done in 25 minutes. Work area left cleaner than before they started. Lifetime warranty on the seal. What could be better? You can trust Dan with his estimates and suggestions. You can trust that Perma-Seal,will deliver the goods.
Sump Pump Drainage
Excellent job – Pedro and Jesus were great!
MARK LEMENAGER
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
Main pump and backup system pump installation.
Excellent service (friendly, informative, helpful, professional).
Electric, Sump Pump, Sidewalk Fill
David G/Electrician did an excellent job. Installed a new line for the sump pump. Very knowledgeable and personable. A pleasure to work with
Sump Pump
I had Permaseal come over today to install a back up sump pump system& Allen was my technician. Allen did a wonderful job explaining the whole system to me. I will definitely use Permaseal again and recommend to all my friends and family.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Basement Waterproofing
Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.
Basement Waterproofing
Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.
Concrete lifting
Tom was great. Very knowledgeable and helpful. Took his time to explain everything with thoroughness.
Concrete Lifting
Permaseal was great and so was Sean.
Concrete
Sean was awesome.
Concrete lifting
Tom was very helpful and informative. He took the time to thoroughly examine the issue and explain the procedure. And the price is reasonable compared with other providers.
Concrete Inspection
My consultant Sean was very thorough in covering the various aspects of the project I’m interested in. He explained the issues, potential future problems and the various costs and payment plans. Very impressed with his knowledge. Very professional!
Concrete and cracks
Sean is 5 stars all the way.
Polyleveling Concrete Lifting
salesman was prompt and professional. He seems to know exactly what he was talking about, he took care of the business fast and courteously.
Concrete Lifting
Sean was awesome. He was very informative. I called for my back patio. I mentioned to him I had cold floors in winter and he presented a solution to help that. Thanks!
Concrete Leveling
Sean was very helpful and we decided to go with Perm seal over US waterproofing due to Sean’s professionalism and expertise.
Concrete Lifting
Sean was efficient and on time. I have 2 areas of concern. Sean complied measurements and presented a proposal for work. The work is scheduled in August.
Preventive Maintenance Service
Niko was a phenomenal service technician that was well educated in all that he had done and pointed out of potential situations.
Preventive Maintenance Service
Niko was great. Super professional and helpful. Nice guy too!
Preventive Maintenance Service
I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.
Preventive Maintenance Service
Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!
Preventive Maintenance Service
Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!
Preventive Maintenance Service
Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.
Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.
Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.
Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.
Preventive Maintenance Service
Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!
Preventive Maintenance Service
Jake was courteous and informative about how to best keep my basement dry and my home healthy.
Preventive Maintenance Service
Dylan was very helpful, and very nice. I recommend him everytime
Preventive Maintenance Service
Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.