Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Crawl Space Waterproofing
Jim G was out and gave recommendations on crawlspace and sump pumps. I appreciated his professionalism.
Attic Insulation
Enrique and his team arrived on time got straight to work and did an amazing job.
After work was completed they cleaned up check all areas and left NO telltale signs that they were ever here!!
Foundation Settlement Repair
Thank you george heller for the free consultation! Appreciate your time and expertise
Preventive Maintenance Service
Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.
Basement Waterproofing Inspection
Alejandro Lopez, Prevention Services Technician, provided detailed information, a diagram and solutions for a basement seeage problem our home. He was polite, friendly and knowledgeable. Thank you.
Preventive Maintenance Service
Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready
Concrete Leveling
Dick did a great job explaining what was going to happen and was very prompt in the quote. Excellent customer service and be sure we covered everything. Have always been happy with permaseal and their work.
Concrete Lifting
Christian was a pleasure to work with. Explained everything thoroughly and we look forward to the work being done.
Preventive Maintenance Service
Christian was efficient in diagnosing the issue and changing our battery.
Preventive Maintenance Service
Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.
Basement Waterproofing
Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.
Basement Waterproofing
I am delighted to say Chris Madison was on time. He called twenty minutes prior to the appointment to inform me he would be on his way. Chris was professional. He thoroughly checked my basement and clarified my situation. He also gave me several options including suggesting the better option. I didn’t feel pressured. Chris represented his company well!
Basement Waterproofing
Nicholas Liguras Was great at explaining what the company was gonna do to assist and how the procedure would go
Basement Waterproofing
Jesse was very knowledgeable and explained things very well.
Basement Waterproofing
Nicholas gave me a thorough consultation and inspection of my basement and the outside of my home foundation
Basement Waterproofing
Chris is fantastic! Professional and informative. I hope management realizes what a great representative Chris is for Perma-seal.
Basement Waterproofing
Back in July, my house in Chicago was hit with our fourth sewer back. We had two feet of sewer water and lost everything. All the contractors we talked to saw this is likely to happen again. I reached out to Permaseal and was connected to Don B.
We met during my first flood but we couldn’t afford the service at the time. Once we gave them a deposit and secured a date, the rest was seemless. The crew arrived on December 11th were super nice and professional and got the project done two hours earlier than expected.
Basement Waterproofing
Tom was excellent. He was very thorough answering all my questions.
Basement Waterproofing
Nicholas answered all of my questions, was very knowledgeable and thorough!
Basement Waterproofing
I am very pleased with the service. I am ready and waiting to have it done. Thank you to Dave S. for coming out and giving me the chance to learn about the process. Look forward to you coming out.
Foundation crack sealant
My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Consultation and estimate
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
Structural Repair
We are very happy with the services we received filling our 4 structural foundation cracks. Marco Botello was our installer and chief, and he was incredible and very professional. He was very friendly, and worked incredibly hard… I recommend him as a installer.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
Foundation repair
Joove and Perfect Did a Great job and at a timely finish. They cleaned up after the job and answered all my questions. I could not had a more perfect experience. I will past this off to my family and friends.
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Foundation Repair
Scott, came out and quickly found the crack. The issue was clearly explained so that I could understand the issue and what it would take to fix. I highly recommend you go with Perma-Seal and Scott.
yearly service
Allen provided excellent service today. He called before he arrived, he reviewed the services to be performed and updated me about the condition of our pump. He was very pleasant, informative and respectful. My husband and I are very happy with the service he provided.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
New sump pump with new backup pump and battery backup
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
Replacement Sump Pump and Bubbler Pot
Perfecto, Leopoldo and Alejandro were punctual, courteous, professional and very pleasant. They examined my 10-year old pump and determined it needed to be replaced as well as the bubbler pot that was broken. They were efficient and showed me the completed work so I was aware of exactly what was done. Great people.
Sump pump and battery service
Howard was the kind of service person you would like to have with every appointment. He explained everything clearly and we knew exactly what to expect.
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Concrete Repair Stairs
Called permaseal and they sent Sean out to quote the work. He was on time and communicated with me. I give him and permaseal 5 stars.
Concrete Lifting and Leveling
Sean was informative and answered all questions.
Concrete lifting
Tom was very thorough and explained everything I asked about.
Concrete Repair
Sean came out to give me a quote on protecting my concrete. He was very nice gentleman. My neighbor referred me. Their work looks amazing and cant wait to get the same process done to my concrete. Thanks.
Concrete lifting
Tom did a great job explaining the process. I trust Perma-Seal because they a company that has been around a long time and have a great reputation.
Concrete lifting
Tom explained everything, very patient. I’m happy with his presentation.
Concrete lifting
Tom was very accommodating and explained everything very well.
Concrete lifting
Tom explained everything very good. Answered all my questions.
Concrete lifting
Tom
Very polite and proffessioal.
Rick
Concrete lifting
Tom is a very nice and knowledgeable person. He explained the whole process and how easy it is to set up. Thank you!
Preventive Maintenance Service
Thanks, Jonathon! We appreciate your prompt and candid service!!
Preventive Maintenance Service
Christian did great found the problem and corrected it
Preventive Maintenance Service
Anthony Modica was the technician for Perma Seal who performed our annual inspection of our Sump Pump and interior drain tile system originally installed by Perma Seal about 12 years ago. Anthony was on time and did a thorough job inspecting our interior sump pump in my crawl space and the exterior drainage and bubbler. Anthony explained the issues he found and suggestions to prevent any issues in the future. He provided a quote for the work while on the job and explained the issues of concern in layman’s terms. We have been very happy with Perma Seal over the years and would recommend them to others. Thanks so much!!!
Preventive Maintenance Service
John was very professional and explained everything i detailed. He was thorough and did an excellent job.
Preventive Maintenance Service
Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.
Preventive Maintenance Service
Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.
Preventive Maintenance Service
Anthony explained everything well
Preventive Maintenance Service
Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!
Preventive Maintenance Service
Niko Lau did an excellent job. Was very thorough, professional, and punctual!
Preventive Maintenance Service
Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.