Customer Reviews and Testimonials

George Heller fixing 5 cracks to sell my home thank you for your experience !!

Jim G came out to my home today and was excellent. He explained why i was getting water and how he can fix it. Very knowledgeable and professional.

Christian was great. He let me know it was time to change my battery. And it is time to replace my ejector pump. I will keep this in mind.

Christian came early and was great. Very personable. Made sure my battery backup and dehumidifier were running fine. Even changed a battery and a filter. Thank you!

Christian was very knowledgeable. I always look forward to having Perma Seal out to make sure my basement is safe.

Alejandro Lopez was patient, understanding and listened to my concerns and explained everything he did in the process. He was also training a nice guy who was also just as informative.

My confidence in my tile system is renewed.

John did a great job. Very helpful and gave us a good lesson on using the app.

I have not had you guys for quite some time. Christian came by and assessed my pump situation very efficiently. He put the system in for me in an efficient manner as well.

Thank you George H for coming out so quickly to get my basement dry to sell the home ! life savers

Anthony provided great service and great advice on how to keep my house try. He is a very experienced technician and I highly recommend!

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

George Heller and Sam were professional and explained everything clearly. Thank yoU!

George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!

Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.

Michael was great, very professional and a great help.

Xavier and Alex from the Poly department came to my house to repair the cracks to my backyard patio as a result from a poor job done by the first team sent by Permaseal. Xavier and Alex were the second service team that came out to correct the service from the first team that came who were horrible. The first team lifted the foundation and filled the cracks with stone and rubble. It was a disaster. Immediately we called as the job was unacceptable. Months later due to scheduling/weather they sent Xavier and Alex from the Poly department and immediately they resolved the problem. Their work was very smooth and visually appealing. They took their time and ensure accuracy with the visual representation of the job. I highly recommend this team and am so thankful they were sent to rectify the initial problem. Please hire more individuals like Xavier and Alex. They are both a great example for your company.

Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.

Vincente was very knowledgeable, professional, and a pleasure to talked with. He did a very nice job explaining the steps for me to follow before painting the wall.

From the 1st call to all the updates and estimate given by Brian Darling from Perma Seal everything was above and beyond excellent customer service. Fantastic work thank you

Mike and Erik were great.

Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.

Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!

Sean was prompt and on time. He explained the process and informed me of the promos they are offering.

I called permaseal and sean came out and answered all my questions. He was great.

Tom was knowledgeable, prompt and great on advising me on the work that needed to be done!

I highly recommend Perma-Seal!

Sean was the best. He was very informative and an expert.

Sean did a fine job and was very helpful with additional request

Sean was great

Sean came out and was on time. Permaseal is handling alot of our patios per HOA in our neighborhood. Ive seen the good work they have done and anxious to get my work completed as well.

Tom is courteous. He explained the process very well.

Tom was very professional. Dogs like him.

Tom was professional, friendly and kind when answering all my questions. Tom is very knowledgeable.

Jake was courteous and professional with a thorough inspection discovering a new crack in our basement foundation wall. He also made us aware of options to upgrade our homes sump system to better protect us from flooding.

Jake was out early and immediately diagnosed that it was not in fact perma-seals installed work but my hvac I appreciated his thorough and succinct work

Jon was able to get out right away and solve my issue very quickly

Anthony was very personable and very well informed about how basement systems work. Very happy to do work with.

I liked the way Anthony sat down and broke down different options for me, instead of giving me a large bill

Service was great today. On time with excellent communication. Very happy with today’s appointment.

I’m very impressed with Anthony. He called before his arrival to give me enough time to get to the property, was very punctual, and did an amazing job answering all my questions

John was Great

Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.

Anthony was very clear with his recommendations, and great with communication