Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Leveling
Jack Mann (Sales) from Perma Seal came out. Reviewed my situation trying to get my disabled son off the lift. Getting stuck, sidewalk extremely unleveled . Extremely difficult to maneuver my son. After the repairs . I am able to move my son in his wheelchair without any more issues.
Thank you Tyler who did an exceptional job.
Preventive Maintenance Service
Anthony Modica was timely, made sure to explain everything with great detail
Plumbing Services
Jace Pulciani did an excellent job—friendly, efficient, and professional. He fixed the problem and left everything clean. Very satisfied!
Foundation Crack Repair
thank you George H for the help fixing 2 foundation cracks
Crawl Space Waterproofing
Gilberto Botello and his crew were awesome from start to finish. They were on time and worked efficiently and very hard to complete the job earlier than expected. They left the work area clean as well. I was very fortunate to get this crew.
Thank you, PermaSeal, for another positive experience.
Concrete Leveling
Jesse did a great job of explaining all aspects of the job. Professional, friendly and competent.
Preventive Maintenance Service
Antonio was great. Very polite and friendly, identified the issue quickly and made the quick repair necessary to prevent the warning messages I was receiving. Explained the issue to me and told me what to do if anything similar happens again.
Sump pump
We had our sump pump and back up pump replaced by Manuel and Zeke on October 30, 2025. The work also included digging a bigger hole for a new and bigger pit/liner tub. The guys were punctual, worked quickly and did a great job. Personally, they were very nice and friendly. We’ve been using Perma-Seal for many, many years updating our sump pumps, having our crawlspace encapsulated with a Clean Space system which included the Basement Defender monitoring system app – a terrific tool. We appreciate Perma-Seal and always recommend to other people.
Foundation Crack Repair
Thank you George H for fixing cracks and sealing the home to sell my home !
Preventive Maintenance Service
I liked having Anthony Modica in my house for the inspection. He was caring, and made sure to answer all my questions and help with any concerns. I hope to see him again next year
Waterproofing Inspection
Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Basement Waterproofing
Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable
Basement Waterproofing
George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Sewer Backup Prevention & Waterproofing
Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Foundation Inspection
Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
crack and tie rod repair
Very professional explained everything needed
Foundation Inspection
Sean was informative and let me know process and answered all my questions.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Foundation Inspection
Sean did a good job; He was awesome; Very knowledge.
Inspection/ Consultation for our Sloping Floors
Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Install a back up sump pump
Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Sump Pump Replacement
Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!
Installed sump pump battery backup and plumbing.
On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.
Sump Pump Installation
I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.
estimate to repair cracks in fondation and replace sub pump
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Sumbpump & battery backup
Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..
Concrete Leveling
Sean was great. He explained the process for the concrete lifting and informed me of issues with a crack I have on my foundation wall. Will recommend.
Concrete Leveling
I had the opportunity to talk to Nicholas Liguras November 1st it was a great experience he explained everything to me with hesitation he was patient and honest I would highly recommend his service to anyone
My only regret is that I did not take advantage of the SAME Day Deals
Concrete Lifting
Sean was on time and explained the process to me. The videos he showed where very descriptive.
Concrete Leveling
Sean was informative and helpful. He guided me through process.
Concrete Leveling
Sean was informative and explained everything very well.
Concrete Leveling
Sean and Alex were great! Super!
Concrete Lifting
Sean was prompt and on time. He explained the process and informed me of the promos they are offering.
Concrete Lifting
I called permaseal and sean came out and answered all my questions. He was great.
Concrete lifting
Tom was knowledgeable, prompt and great on advising me on the work that needed to be done!
I highly recommend Perma-Seal!
Concrete Leveling and Sealing
Sean was the best. He was very informative and an expert.
Preventive Maintenance Service
Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.
Preventive Maintenance Service
Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home
Preventive Maintenance Service
Anthony was on time, personable, did a great of explaining everything
Preventive Maintenance Service
Alejandro Lopez was very friendly and thorough. He checked the sump pump and cleaned the basin. He was able to leave me with a packet of information in the event that I sell the house so the new owners know that they will not have any water issues in their basement.
Preventive Maintenance Service
Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.
Preventive Maintenance Service
Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…
Preventive Maintenance Service
Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.
Preventive Maintenance Service
Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!
Preventive Maintenance Service
Antonio G came out to service our sump pump system for our yearly maintenance last month. It was an informative experience hearing some recommendations for our system that could use some attention and I felt comfortable that we were secure from flooding after he left.
Preventive Maintenance Service
He was great!!!