Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony is very nice to work with. He was very informative with how my system works and things I should look out for going forward
Foundation Crack Repair
Jim G and David were out today to look at some cracks. They were very professional. Jim with his plumbing background was also able to give me a couple of estimates on some plumbing repairs I needed as well.
Preventive Maintenance Service
Christian came by and saw the discharge line frozen. He then cleared it up.
Foundation Repair
Jesse was great to work with and very informative in his estimate
Preventive Maintenance Service
Christian was thorough and honest. He did not try to sell me something I didn’t need. Very much appreciated
Preventive Maintenance Service
Jesse He explained everything to me.
Preventive Maintenance Service
Christian was very efficient. Told us our battery needed replacement and did it.
Sump Pump Installation
I appreciated how patient Antonio was with me when explaining the service. He was friendly and thorough.
Sump Pump Installation
Antonio was incredibly helpful & honest in his assessment and needs. I will schedule again.
Basement Waterproofing
Antonio helped us solve basement water leaks
Basement Waterproofing
He was prompt in his arrival.
Mr. Liguras made sure I understood everything he was telling and showed me. Very patient he was due to the fact this was a very scary situation for me, I felt comfortable with the consultation, meaning I didn’t feel like I was being bamboozled.
Basement Waterproofing
Manny came by yesterday to put in the electric for the outside pump for the flood control system. He explained what he was doing, where the conduit was being run. Did an excellent job. Installed the alarm system for the outside system and told us what to do if the alarm did happen to go off. Thumbs up.
Basement Waterproofing
I am delighted to say Chris Madison was on time. He called twenty minutes prior to the appointment to inform me he would be on his way. Chris was professional. He thoroughly checked my basement and clarified my situation. He also gave me several options including suggesting the better option. I didn’t feel pressured. Chris represented his company well!
Basement Waterproofing
Nicholas Liguras Was great at explaining what the company was gonna do to assist and how the procedure would go
Basement Waterproofing
Jesse was very knowledgeable and explained things very well.
Basement Waterproofing
Nicholas gave me a thorough consultation and inspection of my basement and the outside of my home foundation
Basement Waterproofing
Chris is fantastic! Professional and informative. I hope management realizes what a great representative Chris is for Perma-seal.
Basement Waterproofing
Back in July, my house in Chicago was hit with our fourth sewer back. We had two feet of sewer water and lost everything. All the contractors we talked to saw this is likely to happen again. I reached out to Permaseal and was connected to Don B.
We met during my first flood but we couldn’t afford the service at the time. Once we gave them a deposit and secured a date, the rest was seemless. The crew arrived on December 11th were super nice and professional and got the project done two hours earlier than expected.
Basement Waterproofing
Tom was excellent. He was very thorough answering all my questions.
Basement Waterproofing
Nicholas answered all of my questions, was very knowledgeable and thorough!
Foundation crack sealant
My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Consultation and estimate
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
Structural Repair
We are very happy with the services we received filling our 4 structural foundation cracks. Marco Botello was our installer and chief, and he was incredible and very professional. He was very friendly, and worked incredibly hard… I recommend him as a installer.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
Foundation repair
Joove and Perfect Did a Great job and at a timely finish. They cleaned up after the job and answered all my questions. I could not had a more perfect experience. I will past this off to my family and friends.
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Foundation Repair
Scott, came out and quickly found the crack. The issue was clearly explained so that I could understand the issue and what it would take to fix. I highly recommend you go with Perma-Seal and Scott.
Sump Pump Inspection
Romy came out today to inspect our sump pump and install a cover over the basin. He was very thorough and explained everything. He took his time and did an excellent job. I would definitely recommend Perma-Seal and Romy!
Free Estimate
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
Annual Sump System Mainenance
Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.
Replacement Pump
Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.
Installed separate circuit for sump pump
Sump pump quit working. Replaced under warranty. Matt said a separate circuit world be advisable. Put a new box in, ran conduit across entire basement to pump. Matt did a fantastic job and I wouldn’t hesitate to call again for any problem in the future.
Sump pump maintenance and general inspection
Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Leak check, sump pump battery replacement
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Electrical
Would like to thank Matt Tomfohrde who came to my home to wire in a separate breaker for my new Sump Pump. Not only did he do the wiring in a quick time frame also relabeled my electric panel for me. This is a good safety measure. He explained everything for me and labeled my panel as to know what switches are used for. Did a good job for me. Thank You
Concrete Lifting
Sean was kind and cordial and a pleasure to discuss the project with. He answered all of my questions and explained differences between his company’s work vs. others. Very satisfied working with Sean!
Concrete lifting
Tom was very est to understand and visualize the process. I understand what will be done.
Concrete Repair Stairs
Called permaseal and they sent Sean out to quote the work. He was on time and communicated with me. I give him and permaseal 5 stars.
Concrete Lifting and Leveling
Sean was informative and answered all questions.
Concrete lifting
Tom was very thorough and explained everything I asked about.
Concrete Repair
Sean came out to give me a quote on protecting my concrete. He was very nice gentleman. My neighbor referred me. Their work looks amazing and cant wait to get the same process done to my concrete. Thanks.
Concrete lifting
Tom did a great job explaining the process. I trust Perma-Seal because they a company that has been around a long time and have a great reputation.
Concrete lifting
Tom explained everything, very patient. I’m happy with his presentation.
Concrete lifting
Tom was very accommodating and explained everything very well.
Concrete lifting
Tom explained everything very good. Answered all my questions.
Preventive Maintenance Service
John gave a complete explanation on his concerns. Very complete job.
Preventive Maintenance Service
Anthony did a great job inspecting our unit with recommendations and assurances. Would like him to come back to be our inspector in the future and installs in spring
Preventive Maintenance Service
Anthony did a good job explaining everything.
Preventive Maintenance Service
Anthony and Avery shared a lot of great information, and were very personable
Preventive Maintenance Service
Hi
Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service
Mary
Preventive Maintenance Service
Paul Warner did a thorough inspection of my basement, sump pumps, basement defender, and exterior drainage. He was very helpful and willing to answer my questions about maintenance/replacement of the pumps and systems.
Preventive Maintenance Service
Dylan made sure to explain every part of the checklist he gave me.
Preventive Maintenance Service
Friendly and knowledgeable. So thankful for Jon’s review!
Preventive Maintenance Service
Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.
Preventive Maintenance Service
Christian performed an annual check-up on my premises. He pointed out issues that needed attention in a very professional manner and explained what items needed immediate attention and those items that could wait until a later time.