Customer Reviews and Testimonials
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Attic insulation
Jesse was very polite informative and walked me through everything I was very satisfied with his know
Attic Insulation
Jesse was great
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Preventive Maintenance Service
Keegan was very professional, courteous, and thorough!
Crawlspace Encapsulation
Geovani Cabral did a great job.
Preventive Maintenance Service
Keegan did a great job explaining my system and what was needed for upkeep. He was able to take care of some of the work while here which was a big help.
Preventive Maintenance Service
I must comment on Keegan King who is professional, efficient, friendly, knowledgeable – truly an outstanding asset to your fine company.
Foundation Repair
Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!
Attic Insulation
Jesse
Preventive Maintenance Service
Jesse Xidis
Leak check, sump pump battery replacement
We needed to have a new water leakage on the basement floor checked and Ramon Duron couldn’t have been more thorough and efficient in diagnosing and then explaining the possible causes of the leak and then checking and replacing the sump pump back-up battery and water level alarm. He is an asset to your company and will be asking for him by name for any further work. Fair pricing and a great job!
Foundation crack sealant
My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
quote
Dave C, was very knowledgeable and helpful in explaining our problem and providing us with the services we need.
basement repair from water
i want to thank pedror, juan and beame for the job they did on my basement it was impressive the way they fixed our problem. they amount of work they put into our basement was truly amazing. i am so grateful that they worked so hard on our house. thank you so much pedror, juan, and beame.hope that if i need more work on the house you come back.
Consultation and estimate
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
Installation of sump pump, battery back-up pump, and Basement Defender
Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
Follow up work and diagnosis of water in basement
Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.
Basement drain tile repair
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
Foundation Repair
I had the option of using another contractor, but I chose to have Perma-Seal perform the interior crack repairs because I trust their years of experience and excellent reputation as a foundation repair company in Chicago.
Basement Waterproofing
They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
crack repair
Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below:OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
Foundation Repair
Just want to say thank you to Perma-Seal for doing such a fine job on my basement.
Basement Waterproofing
Perma-Seal sealed 6 cracks in my foundation. It was great! They came in and were done in about 4 hours. They cleaned up after themselves too and since then not a drop of water coming in. I love it, should’ve done this a long time ago.
Foundation Repair
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
wall crack
Phillip gave us a 5 out of 5 stars for the work our team did repairing his foundation wall crack on home located on Mustang Court in Streamwood. Our client report card shows:The office staff answered promptly and was friendly and courteous. 5The office staff communicated with me effectively. 5
Evaluation
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
Sump Pump Installation
Absolutely professional. I called to schedule an estimate. They came and explained everything very thoroughly pros and cons. After getting estimates from other companies we decided for them. They showed up on time on the date they said they would. Julian (head crew) was very professional. They started and finished the same day, working pretty much non-stop for 12 hours. When we decided that changing the main pump was the best option, he checked on his truck and didn’t have one to install right then. He said the next day they would call to install the new main pump. And, that is exactly what they did. By early morning they called and they were on their way! This is the most amazing part: they made a mistake in the charges so I double paid for the main pump. They called me, explained the mistake and canceled the charge. Absolutely honest. This company totally lives up to the A rating they have and more.
Crawl Space
They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.
Sump Pump
Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.
Drainage System Installation
We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.
Basement Waterproofing
Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!
Sump Pump Battery
Kenneth from Perma-seal installed two sump pump batteries for Brian F. Brian gave Kenneth the highest ratings for his service.
Interior Drain System Installation
They were very competitive in pricing, I got more for less than the other top basement waterproofer. We needed the interior drain system, and got our cracks filled in the walls and a bubbler discharge line, and still saved [money] over the other bids. We did get 3 other bids, and chose them as an established company, and when they said it would be done in one day we signed on the line. The date of the work was about 2 months out, which gave us plenty of time to clear out years of stuff stored downstairs, and we had to move the washer and dryer and slop sink or laundry tub, we did our own disconnect and re connect of the laundry tub, and saved more money ( they add charges for a plumber to come out) and we moved anything else we did not want to move away from the walls, and we covered everything with tarps. They arrived on time, actually early,and did not waste a minute getting to work. It will be loud and you will clean up dust, but considering the job done, it was not that bad. I did not get the battery back up pump, but may in the future, it is recommended, but my neighbors don’t have them, and we have a generator in case of power outages. Seepage control is not sewer back up control, so it that is your issue, you will need to have another type of plumbing work done. It has been a pleasure to not have to step over seepage trails, it has been a wet week or 2 here, and not a drop of water to be found! Most towns have a rebate for waterproofing or flood proofing, and I will be taking advantage of that too.
Sump Pump
Service was punctual and a professional job was performed. We installed a larger sump pump and redid the PVC piping to accommodate quicker water discharges. Electrical upgrade work was performed as well.
Install new sump pump and backup pump and. Fix hose
We had 7 to 10 inches of water in our basement. Ken Porter arrived and he efficiently assessed the situation, explained the problem and quickly installed the needed pumps. He is an extremely capable technician and we could not be more satisfied with his service. We have always used permaseal and we always will. With employees like Ken, we never have to worry about our basement. I also want to commend both Marge from your service dept and the lady who first took my call on Easter Sunday. You have extremely capable people and we are so very pleased with your company. Thank you
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Preventive Maintenance Service
Very good service and advice.
Preventive Maintenance Service
A thoughtful and thorough once-over along with an understandable and cheerful explanation of hydrostatic pressure and maintaining pump/battery mechanical wear and tear. Top notch!!!
Preventive Maintenance Service
Last year Perma-Seal installed drain tile and an additional sump pump in my basement. I was very impressed with their work. Everything has been working fine but because winter is coming I decided to have Perma-Seal over to make sure that everything was in good shape. Christian Salgado inspected my basement and outside. He tested my sump pumps and confirmed that the work that Perma-Seal did was in good working order. He also gave us a quote for a few things that he felt should be addressed. Christian was knowledgeable, took the time to patiently explain his finding to us and really seemed like a nice guy. It is great to have the piece of mind that I shouldn’t have any problems with water this winter.
Preventive Maintenance Service
Keegan did an excellent job at our yearly maintenance visit. He was knowledgeable and did inform us of age of equipment and pointed out foundation cracks that way be a source of water issues.
Appreciate his thorough inspection and another great experience with permaseal.
Preventive Maintenance Service
I believe Antonio was one of the nicest and most informative technicians I have had so far. He explained everything fully and answered all my questions. I would definitely ask for him again (which I didn’t know you could do). He is an excellent representative for your company
Preventive Maintenance Service
Joe Semany was extremely knowledgeable and communicated very well, anticipating and answering operational questions in depth. He is thorough and highly professional. Joe analyzed our system and checked outdoor and indoor system performance. He also set up my basement defender app and explained the benefits of the system.
Preventive Maintenance Service
Keegan is great. Shows up on time, performs the service quickly but thoroughly and answers all questions succinctly and with a smile.
Preventive Maintenance Service
Keegan is a personable and very thorough, enjoy his yearly visits
Preventive Maintenance Service
John is very professional and thorough, he addressed every issue on the list and made the recommended fixes for us