Customer Reviews and Testimonials

The two gentlemen who performed this work, did excellent work, and were quick, and did a great job on cleaning up after they finished.

Jesus Duron was prompt, thorough and clear about work to be completed. I appreciated his honesty and skill. I look forward to working with him to get project completed.

Antonia was on time helpful in his evaluation & recommendations was very pleased!!

Alejandro Lopez was very attentive and on time. It was a busy day. He called 1st, arrived and took care of my inspection. Great job Mr. Lopez!

Talked to Permaseal just after 8AM 5/30/2025. Around noon Gus and Johnny were here to replace what I thought was an ejector pump. Once they looked it turned out to be a sump pump. They explained the difference and why. (turns out because it only drains the washer it did not need to be a full ejector). The explained how that would reduce the price and proceeded to do a reasonably quick and efficient job and by 3PM I was washing clothes again. These 2 men were good and explained a number of things as they worked. Permaseal is 1 of 2 home service vendors I know I can trust and these 2 men are part of the reason.

I like having Anthony in the house! He is very respectable and knows his stuff. He makes a customer feel very involved in the process of the inspection

Jim G was out today. He explained about wall liner and the battery back up system with defender. He was very professional and easy to talk to.

Christian was very efficient. He showed us how the new system worked and we’re happy with the system.

On 4/25/25 we received service from Manual & Jorge to install a new Basement Defender System and flush out current pipe system. We were advised by Manual that this flushing was not needed due to the area we are in and our bill was reduced by $730. We would like to thank Manual and Jorge for the excellent service, and friendly manner in which they took care of our questions and their honesty. We feel that it is necessary to recognize good service and honesty in good employees.

ANTONIO IS A VERY FRIENDLY AND EFFICIENT PERSON.
EXPLAINS ALL ITEMS THOROUGHLY.
LOOKING FORWARD TO WORKING WITH HIM IN CONTINUED SERVICES.
HE IS A KEEPER – REWARD HIM ACCORDINGLY.

M. GUZZO

George Heller was great to work with ! thank you

The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.

Tyler was here today. Excellent, informative and friendly. Very impressed today.
Thanks
Jon and Barb

Dick did a Phenomenal Job of explaining everything very well.

In this day and age of “lack of customer service” – I found this young man to be very kind, knowledgeable, and extremely polite. I will admit to have met with several other businesses regarding this problem – but your young man impressed me the most!!. I think what I appreciated was the respect I was shown. Believe me, even in this day and age, some people forget that women have brains. We even got the right to vote!! ha ha. Chris will go far and he represents you and your company very very well. I’m sorry I won’t be able to do business with you, due to a warranty issue ( which I totally understand) but I did want to let you know you were well represented!! Even tho I couldn’t use you – I will recommend your company to my friends should they have issues in the future.

William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.

John F. Did a great job!
John was thorough and explained the process well …all while respecting our time. Thanks John.

Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.

Gary Jones
Lincolnshire, IL

Sean did a good job; He was awesome; Very knowledge.

Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.

My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.

I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended

Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.

I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.

From the sales consultant, Christopher Brayton, to the work crew, Fidel, Sergio and Isai, our Perma-Seal experience is favorable. We appreciated their courtesy, professionalism, knowledge, expertise and diligence. They made us feel comfortable with this daunting project. They are fine representatives of the Perma-Seal experience.

This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.

Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.

Excellent service from Gene at Permaseal. That’s why I ask for him whenever I need service. A great company. Thankyou

Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.

Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.

Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!

Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.

Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.

Tom is very thorough and professional.

Sean arrived before schedule and was informative and estimated/explained project very well. Thanks.

Tom was very informative and professional

Sean was Prompt, polite and extremely helpful. We appreciate his knowledge and suggestions for our driveway problem. Happy we called and very pleased that Sean came to help us.

Sean was great. He explained the process for the concrete lifting and informed me of issues with a crack I have on my foundation wall. Will recommend.

I had the opportunity to talk to Nicholas Liguras November 1st it was a great experience he explained everything to me with hesitation he was patient and honest I would highly recommend his service to anyone
My only regret is that I did not take advantage of the SAME Day Deals

Sean was on time and explained the process to me. The videos he showed where very descriptive.

Sean was informative and helpful. He guided me through process.

Sean was informative and explained everything very well.

Sean and Alex were great! Super!

Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!

Anthony was very professional and very informative!

We had Avery out to the house today and he got us a new battery and are happy to have had him in our home. Thanks for the great service!

Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses

Jon was thorough and clearly answered my questions. Very friendly and professional.

Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!

Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.

Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.

The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.

Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person