Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony was great – thank you!
Concrete Lifting
JESSE
Preventive Maintenance Service
The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!
Attic insulation
We had our attic insulated in May 2024, by team Eric ,Julio and Juan.They worked well together.Very professional and did a good job removing old insulation, sealing the air gaps, then blowing in 18 inches of insulation.I admire any one willing to work in attics.They cleaned up everything.I was very pleased with the outcome and would recommend them to anyone.
Linda
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Foundation Crack Repair
Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Concrete Lifting
Jesse
Perma-Seal Certified Consultant
Our Perma-Seal Certified Consultant Michael Kulis came to access our home basemant’s leak issues today. Michael was highly profesional, extreme knowledgeable and courteous. Michael listen to all of our concerns and then provided the very best in class customer service to address our needs. We are repeat Perma-Seal customers. Several years ago I called on them to fix my parents basemant water leak issues and the company did an OUTSTANDING JOB at my parent’s house. When I discover leaks in my basemant I knew what company to reach out to. That was Perma-Seal. Mike Thank you very much for taking care of our family today. You represent your company very well. We already have recommended you to our friends. Loyal customer.Manny C
Estimate
Michael kulis gave me an estimate on what it would take to keep my basement dry. He explained everything very well. He is very knowledgeable and professionable.
Basement waterproofing
Michael kulis was very helpful and informative. He has a wonderful personality and made us very comfortable and confident.
Basement insulation
The salesman was a very pleasant person. He explained the work very well. Very professional.
Foundation Repair
I contacted Perma-Seal to quote a foundation repair. Michael Kulis was punctual and very knowledgeable of basement waterproofing and repair. Michael was honest and clearly explained our options in addressing our repairs.I would highly recommend Michael and Perma-Seal for foundation repair.
Water proofing basement
Pedro and his crew were amazing! They did a lot of backbreaking work in order for our basement to be fixed. The team was extremely polite and they kept me up-to-date with progress from start to finish which is very much appreciated because this is a very big job and it makes you understand the process more in details and they keep you involved. The crew was able to answer all my questions and concerns from start to finish. A huge thank you to the team for helping my flooding basement stay dry!
Basement cracks
I want to let the company know that one of the reasons you have a 4.99 rate is your employees. Gilberto and Julio are two of the best you have. You are lucky to have people like them. Excellent work and character. Thanks
Inspection
I was very happy that I called permaseal everyone has been super helpful and today I had my inspection for my basement to find out why it was leaking water. Zack Warren was my inspector. He greeted me with a smile and welcomed all my questions and eased my worries! He was very detail in explaining what was happening and what needed to be done to fix the problem. He didn’t try to up charge me for things I didn’t need and gave me options to help me afford fixing my basement. Thank you Zack and I hope the contractors are as delightful as you were!
Waterproofing basement
Enrique and Leo did an excellent job on waterproofing my basement.Hard workers with quality work.They are the best,strongly recommend the right guys for the job.JimMunster Indiana
Basement Waterproofing
Zachary came by and spent the time to educate us about our basement flooding and clearly present the options and possibilities to control it. He was knowledgeable, respectful, professional, and answered all our questions.
Basement Waterproofing
I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Service Call on Crack Repair
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
Basement Waterproofing
After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Basement Wall Cracks
They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.
Foundation Crack Repair
I have used Perma-Seal numerous times before. During the winter, Perma-Seal fixed 2 leaks where seepage was coming through the cracks. Jason came out to fix them, and although it was minor, the work was well done. Jason was especially wonderful as well as Rosie. Rosie knew we were moving and needed to fix the two cracks. Everything was done quickly and efficiently.
Warranty on Wall Anchors
Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.
Foundation Repair
I requested an estimate for a leak in foundation. Dan McGowan came out,did a preliminary review and came back to dig out my foundation to find the crack. He only found a poor job by the previous owner in some brick work at the top of the foundation. He spent a couple of hours and would not bill me. A welcome experience with an honest contractor. I would definitely recommend Perma-Seal for giving a honest foundation repair estimate and being extremely helpful even when there was no apparent monetary gain to be had.
Foundation Repair
We have used them a few times for foundation crack repair. They were very quick and did the job well. When we used them a few years ago, they also had a warranty if any sealed cracks should leak again. They come out and repair again, at no cost.
Basement Waterproofing
Being at a low spot in my neighborhood, the heavy rains we get periodically through the year, and the amount of water I was seeing getting pumped out during those rains, I wanted some assurances of having a good sump/backup system for my basement (even though I was happy with my self-installed system, I felt like it was time to invest in something more professional looking).After getting a few quotes, I settled on these guys, simply because of the professionalism they showed during their initial visit. The price was a little high for my taste, but then, all bids were coming in around at a similar price. The guy that did the install was professional, clean, and courteous.Now, after a year of it working, I’m happy, it’s been functioning well. I would recommend this company for sump-pump installs.
Basement Waterproofing
Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.
Basement Waterproofing
Perma-Seal trenched the perimeter of my basement, installed drainage and sump pump system, and lined walls with waterproof membrane. They were punctual and finished the project early. With the storms and rain we have had this fall their work was put to the test week after week. As I write this review I am in the basement as we wait for the storms and tornado warnings to end. Our basement is water tight and free of the musty odor.
Sump Pump
Allen did a very good job of checking the sump pumps and battery backup. Thank you!
Crawl Space
I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.
Sump Pump Work
The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.
Sump Pump
Dear Roy: I remember when you did all of your own work with just one helper. You have built a successful business with good employees and morals. I want to tell you how impressed I was with William who did my 10 point maintenance inspection on March 16th. My pump was vibrating and making water sounds. William took the pump out, replaced the valve and installed a J hook strap. The sump pump is almost silent. I hope you keep him on the inspection crew. He is very professional and knows the sump pumps.
Sump Pump Installation
The Perma-Seal service tech was professional and he completed the sump pump exchange without a problem. I will continue to recommend your company!
Basement Waterproofing
I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.
Concrete Lifting Apointment
Sean was very polite; My driveway will not have the chipmunks anymore.
Polylevel estimate
Tom did a great job! He listened to my concerns and provided solutions.
Concrete Quote
Sean was on time and explained the process in depth. He answered all my questions and was extremely polite. My brother lives next door and has similar issues with his front steps. Sean went and gave him an estimate as well. We are both considering doing the projects.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
Concrete Lifting Inspection
Nick L was an absolute professional! He was patient, kind and very informative. I’m looking forward to doing business with Permaseal.
Concrete Lifting Estimate
Very informative. Sean explained process and considering for future!
PolyLevel Concrete Leveling
Tom was very thorough and professional.
concrete estimate
TOM did a professional inspection measuring everything to be done. In a few minutes the proposal was ready. Very helpful explaining every details for rhe job to be done. THANKS VERY MUCH TOM.
Concrete estimate
Tom is very efficient and nice
Concrete Repair estimate
Tom was very nice and did a great job!
Preventive Maintenance Service
Tyler Cook was so helpful in every way possible. He did a through inspection and answered questions that did not necessarily pertain to sump pumps. I will definitely request Tyler’s assistance for my next routine pump maintenance
Preventive Maintenance Service
Austin was great. Thorough, communicated well.
Preventive Maintenance Service
Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have
Preventive Maintenance Service
Tony W was good.
Preventive Maintenance Service
Jon was very professional answered all my questions effectively and offered solutions to the problems I have broke down the estimates to each problem and thorough inspection very friendly in the process
Preventive Maintenance Service
Very helpful & explained everything that we needed. Great guy.
Preventive Maintenance Service
Keegan was just a pro from start to finish. Arrived on time, was efficient, professional, knowledgeable and informative. Really appreciate his work.
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.