Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
On time, very polite, he did a great job
Foundation Crack Repair
Thank you George Heller for the crack repairs – highly recommend the service. Professional
Foundation Crack Repair
Antonio garcia was great
Preventive Maintenance Service
Antonio was very thorough. He explained exactly what he was doing which made feel very comfortable. He did a great job and he also has good customer service skills
Preventive Maintenance Service
Christian gave a thorough inspection. Very pleasant to talk with as well.
Foundation Crack Repair
George came out for crack in my foundation wall. Need to sell home and he got it done asap thank you !
Egress Window Installation
Thank you GEorge Heller for Egress work !
Egress Window Installation
Great service and very knowledgeable. Would recommend to family and friends.
Preventive Maintenance Service
BIG thank you to Anthony Modica. I like the way he built different options for me instead of saying “I NEED” to do something. He was not pushy, and he was very knowledgeable
Foundation Crack Repair
George Heller came for a quote on crack repair. Was very professional . Thank you
Waterproofing Inspection
Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Basement Waterproofing
Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable
Basement Waterproofing
George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair & Window Wells
George Heller was great explained my egress kit and crack repairs. Thank you Perma-Seal ! Keep up the good work
Sewer Backup Prevention & Waterproofing
Perma-Seal came in today and gave me an estimate on some fixes that were needed for my home. I was shown step by step with a few videos what typically causes damage to a home, that damage had already happened to my home and what could be done to fix the problems. I feel confident moving forward with my decision to use Perma-Seal that the job will be done and addressed correctly.
Cracks in the foundation sealed
Aaron Schwartz Was the sales specialist he was very knowledgeable and informative of the work that needs to be done .Jamie did the work and was very professional and completed the job in a timely manner. Left my place clean of all debris and dust . Would know they even did work other than the smell of the materials they use . Will recommend Perma Seal to anyone..
Foundation Repair
Sean was the best. Was very nice and let me talk about my cars. He showed me all the voids in my concrete that I was unaware of. We just scheduled the work.
Crack repair
I called after my basement flooded and they were able to fit me into their schedule that day. Henry H came over and was able to diagnose the problem and explain the solution thoroughly! He was great to talk to and very helpful as this is the first time I have experienced flooding and did not know what to do. Very kind, highly recommend!
Crack repair
Henry Heller arrived at my home to inspect cracks in basement walls. After evaluation and all explanations of the process he was able to answer all my questions
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Foundation Inspection
Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
crack and tie rod repair
Very professional explained everything needed
Foundation Inspection
Sean was informative and let me know process and answered all my questions.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Sump Pump Replacement
Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!
Installed sump pump battery backup and plumbing.
On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.
Sump Pump Installation
I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer's problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work; however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.
estimate to repair cracks in fondation and replace sub pump
Mike Kulis did a great job in evaluating the issues with the cracks in the foundation. Mike took all the time needed to answer any questions or concerns i had about the repairs. Mike offered his best advise on going forward with the repairs. He gave me a quote that day and we agreed on a price and a start date for the repairs. Mikes knowledge of the service offered by Perma-Seal made the decision easy. Highly recommended
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Sumbpump & battery backup
Perma Seal technician(Daniel Biker) called before hand and said he was on his way. Arrived on time, was polite, cordial and answered my questions.. Tested old pump, needed new, flushed and stated new pump was installed and working great. Replaced the new pump & battery backup in timely manner and same day, no waiting.. would recommend Perma Seal.. May be a little pricier than some other companies but they know what they are doing and do it well.. My old pump was from Perma Seal and lasted almost 20 years..
Crawl space waterproofing and sump pump estimates
I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.
Perma-Seal representative
Nick D., Perma-Seal Rep, came to my home today to inspect my sump pump system that was causing my yard to flood. He came to my home on time, introduced himself with a smile and took his boots off outside so not to drag dirt through my home. He checked out all the issues, explained what repairs they would do, showed pictures (not drawings) of how the work would be done, explained everything in the contract and set up an appointment including a request to do the work as soon as possible. Thank you, Nick, for spending the time to explain everything. Look forward to working with Perma-Seal!
Sump pump and track maintenance
Gene came and knew just what the problem was. He worked hard to clean the tracks and replace the sump pump. I’ll always request him because he has a sincere work ethic you dont see much anymore. Thank you Gene!
Concrete lifting
Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.
Concrete Leveling
Sean came out gave me estimate and guys can come out tmrw.
Concrete Sealing Services
Gabriel did a fantastic job sealing my stairway and walkway. Gabriel was very knowledgeable and efficient. I highly recommend his work.
Concrete Lifting
Tom is very responsive, knowledgeable and easy to work with.
Concrete Lifting
Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!
Concrete lifting
Tom is very professional and checked everything out.
Concrete Lifting
Sean was great. He was wonderful. I would invite him to Thanksgiving if he wasn’t going to his families home/.
Concrete lifting
I was pleased by the instant quote. Tom was very thorough covered everything.
Concrete Lifting
Sean was great. Showed up on time. Was very informative.
Concrete Lifting
Tom is very professional and knowledgeable. He made the process easy to understand.
Preventive Maintenance Service
John showed up at scheduled time, was thorough with his evaluation.
Preventive Maintenance Service
Jon did a great job
Preventive Maintenance Service
Christian was very kind and helpful. Very knowledgeable as well.
Preventive Maintenance Service
Christian was very professional and explained everything clearly. He noticed my backup pump was not running properly and changed it on the spot. Thank you!
Preventive Maintenance Service
Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.
Preventive Maintenance Service
Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems
Preventive Maintenance Service
Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy
Preventive Maintenance Service
Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from
Preventive Maintenance Service
Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.
Preventive Maintenance Service
Christian solved some problems with our sump pumps