Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Great professional and clear service Alejandro Lopez serviced my system and do a wonderful job inspecting and providing clear explanation to everything.
Sump Pump Installation
Alejandro Lopez was fast and efficient finding the issue then installing the system. Thank you
Sump Pumps
Anthony Modica installed a new sump pump system at my home today. He was very timely, and also made sure to leave the area better than how he found it! Anthony made sure to answer all my questions and was very detailed on describing my new sump pump system. Highly recommend
Yearly Preventive Maintenance Inspection
Alejandro Lopez was extremely polite and efficient in his visit with us. He assured us that everything looked good and gave us a helpful tip for next year.
Preventive Maintenance Appointment
Anthony Modica was wonderful to have in my home. He was very insightful in his inspection
Annual Preventative Maintenance Services
Thanks Christian for coming out. He was professional and honest.
Crack Repairs
PermaSeal has the best service ever. Happy with all the crack repairs and work thank you George H for all the help
Sump Pump Service
Came on time very polite took care of the problem right away
Waterproofing Consultation
Jim G came out today for an inspection. He performed a hose test to verify where the leak was coming from. We got water when he moved the hose to the window well. Very thorough job and looking forward to having the work done by PermaSeal on the 23rd!
Crack repair
George H was on time and gave a fair quote on 1 crack repair thank you
Basement Waterproofing
Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.
Basement Waterproofing
Jim g came out today. He showed up on time and was very professional.
Basement Waterproofing
Very thorough and helpful in explaining the system!
Basement Waterproofing
Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Basement Waterproofing
Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.
Replaced Basement Defender
Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!
Basement Waterproofing
Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.
Basement Waterproofing
Jesse
Basement Waterproofing
Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.
Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.
Really good experience today with Antonio!
Foundation Repair
Jesse was polite, professional, knowledgeable, and thoroug
I highly recommend permaseal and Jesse. I have been with them for many, many years now!
Foundation Repair
Nick was early, very professional and polite. Explained everything well no complaints.
Foundation Repair
Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!
Crack Repair
Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.
Foundation crack estimate
I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.
Foundation Crack Repair
Dave S had prompt arrival. Very professional inspector. Detailed presentation of recommendations. Professional throughout.
Crack Repair
Tony W
Foundation Inspection
Sam is courteous, friendly and professional highly recommended
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Basement Waterproofing
Antonio was great! He was punctual, incredibly polite, explained everything thoroughly, very knowledgeable, etc.
I will definitely be requesting Antonio for future service and maintenance. He represents PermaSeal very well!!
Sump Pump Service
Tony W was great
Sump Pump Installation
Friendly. Responsible. Competent. Efficient. Knowledgeable. Whole experience was excellent.
Preventive Maintenance Service
Joe Semany spent at least two and a half hours troubleshooting a problem I was having with my Basement Defender. He solved the problem and also installed a dehumidifier. I couldn’t be more pleased. He was very personable and easy to work with and I would be happy to have him back again, hopefully just for routine maintenance next time. Thanks for all of your help Joe!
Concrete lifting
I’ d give Tom 6 stars if I could. He was very efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Concrete Leveling
Jesse
Concrete Lifting
Nick L was excellent, I have no complaints.
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
Concrete Repair
Sean was on time and answered all my questions.
Concrete Lifting
Sean was very good and punctual
Poly Concrete
Sean was extremely helpful.
Concrete lifting
Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.
Concrete Leveling
Sean came out gave me estimate and guys can come out tmrw.
Preventive Maintenance Service
Antonio was very nice and helpful. Answered all my questions and even put a new light bulb in for me cuz I couldn’t reach. 😆
Preventive Maintenance Service
Christian was very straightforward. Told me exactly what I needed and why. And did it right then and there. Thank you
Preventive Maintenance Service
Anthony was very knowledgeable and straight forward with recommendations which we appreciate!
Preventive Maintenance Service
Christian was thorough and very patient.
Preventive Maintenance Service
Christian was very kind. He made me aware that I should get a dehumidifier.
Preventive Maintenance Service
I am very pleased with Anthony’s inspection. Very thorough and explained everything very well
Preventive Maintenance Service
Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.
Preventive Maintenance Service
Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready
Preventive Maintenance Service
Christian was efficient in diagnosing the issue and changing our battery.
Preventive Maintenance Service
Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.