Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
I appreciate Christian calling beforehand. He was very professional.
Attic Insulation
Very informative
Preventive Maintenance Service
Christian explained everything in easy to understand terms. Look forward to seeing you guys next year.
Preventive Maintenance Service
Christian was able to get to us early. Told us our pump was 12 years old and needed to be replaced. He then got it done in about 15 minutes, very efficient.
Basement Waterproofing
Antonio Garcia provided great customer service. He was knowledgeable in explaining the service and answered all my questions clearly
Preventive Maintenance Service
Antonio Garcia did an outstanding job in providing service for Permaseal. He recommended some great options at my appointment. I am very satisfied with my experience
Preventive Maintenance Service
Antonio Garcia came over and provided excellent service with a very professional and welcoming personality. He was very informative and I am appreciative of the service provided by Permaseal
Preventive Maintenance Service
Jake arrived promptly and gave us some great information about keeping our home healthy and warm by insulating the crawlspace and addressing some concerns with our Ejector pit
Preventive Maintenance Service
Anthony explained everything really clearly, did a great job of showing me issues I was not aware of. Happy to work with him in the future
Foundation Crack Repair
Christian came by to look at two properties that needed crack repairs. Efficient and looking forward to the repairs.
Egress Windows
Michael was great, very professional and a great help.
Foundation Crack Repair
George H was great to work with thank you for the service !
Basement Waterproofing & Sump Pump Repair
I would like to say thanks to Christian who was very helpful. He called prior to the appointment, and was able to fix the problem and help me with the internet connection. Fantastic service…..Duane
Basement Waterproofing
Dan, the technician, was professional, friendly, & exhibited an excellent work ethic. He listened, searched, took pictures, & explained clearly. He also attended to reconnecting my wifi on my sump pump Basement.
Defender.
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Basement Waterproofing
Tom was timely, helpful and informative.
Basement Waterproofing
Nicholas Liguras as very professional and informative regarding my basement issues.
Sump Pump Installation & Waterproofing
Austin Keen was on-time, professional and very easy to work with. He explained everything in easy to understand detail. The installation of my Basement Defender back-up pump was fast and clean. Austin made setting up my cell phone connection very easy and now I feel secure and worry free!
He also gave me wonderful advice about the area in my backyard where the Permaseal ‘bubbler’ deposits the water from my foundation.
Thank you Austin!
Assessed Issues with House, Porch and Patio
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
Estimate for crack in foundation and for window well covers
Paul came to our home to give us an estimate on a crack in the foundation and for window well covers. Paul was extremely polite, professional and personable. He provided us great feedback on repairs that were needed and a quote that was very reasonable. We look forward to finalizing our project with Perma-Seal and Paul.
Structural Foundation Repairs
The crew that came out was awesome their work is very satisfying and complete.They were so good my husband named them the TwoLiveCrew
Foundation cracks / sloping stairs and sidewalk
John Ferguson came to the house asked lotts of questions and looked at the issues I described and was very informative of the work I needed to correct these issues. He explained the procedures very well and answered all the questions I had. I’m pretty confident Perma Seal will be the solution I was searching for as they are the only company that offered a lifetime warranty on the foundation work being repaired on my home.
Repair of multiple foundation cracks.
Mauriano and Mauro did a great job repairing cracks in my basement foundation. Their work is professional and thorough. I am relieved to have these cracks in the foundation gone. They left the entire work area so clean it was hard to believe all that was done without dirt and dust everywhere. I highly recommend a business that hires men as capable as Maurino and Mauro! Great concern for the customer!
foundation repair
Id like to thank Ramon Duron for his quality in repairing my foundation. great job!
foundation repair
Ramon D.and his assistant JL Duron came to my house on 3/1/19 answering a service call. I had water seepage in basement due to a foun dation crack. They were prompt, finished the job, cleaned up after, and very polite and professional. I would use them again and recommend Perma Seal to all homeowners in need. thank you
Foundation Estimate
Dick F. came out to look at the crack in our foundation that was professionally sealed years ago before we bought our house but was now leaking. He reviewed with us the various ways in which we could have the crack fixed and was clear in his explanation, knowledgeable, and friendly about it. I would recommend working with Perma-Seal.
Foundation repair
I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
18543 Hickory Street
I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
18543 Hickory Street
Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.
rework of sump pump
Romy Shaheen provided kind professional service to fix a bad sump pump. Thank you, Romy. Edmund Chang
sump pump and backup replacement, foundation sealing, cover for window well replacement
Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
replace sump pump seal cracks basement wall.
Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
Sump Pump and Backup sump pump system
We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.
Install new sump pump and repair basement crack
Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!
Concrete lifting
Tom was very professional. Dogs like him.
Concrete lifting
Tom was professional, friendly and kind when answering all my questions. Tom is very knowledgeable.
Concrete Lifting
Sean was informative. The videos where very good. The booklet we got in mail was very informative.
Concrete Lifting
Sean was my rep. He was very professional. We walked through my options with me and was helpful in making a decision.
Concrete Lifting
After the gas company changed pipes on my property, several sections of my sidewalk were not level. Since they are on not the city’s property, they were
not fixed. Cecil Payne came when I called for an estimate. He was friendly and did the measuring on the sections of sidewalk that needed work. He was
most informative and explained what needed to be done. Pictures on his laptop indicated the different options that I had for addressing the problem. I
decided to have the work done, and he was able to schedule a date next month. His professionalism leads me to believe that the work will be done
properly and reflects well on your company.
Concrete lifting
Tom was very pleasant and thorough in explaining what work needs to be done. He is very friendly.
Concrete Leveling
Sean was on time and text me day before to give me an eta. His solution was what I feel is correct and I decided to move forward. I had Permaseal do work before and I will continue to use them in future.
Concrete lifting
Perma-seal did a great job every step of the way! Starting with the in-person quote, the office staff and the technicians. The pricing is very fair and the job was done with complete satisfaction. We would highly recommend Perma-seal to anyone that needs their services. Thank you Perma-seal and Roy Spencer!
Concrete Lifting
Tom was very courteous and professional. I really appreciated his confirmation call the day before.
Concrete lifting
Tom is very professional and respectful.
Preventive Maintenance Service
Outstanding service. Nick who serviced the sump pump was very thorough, professional and took the time to answer my questions. I’ve been a Permaseal customer for many years and continue to be impressed with the quality of the people the hire. Great job Nick and thank you.
Preventive Maintenance Service
He did a great job, explained all and very friendly.
Preventive Maintenance Service
Anthony was a great person to deal with, very thorough with his inspection
Preventive Maintenance Service
Dylan is a great young man, i’d really like to keep him as my tech over the years.
Preventive Maintenance Service
Christian was early and very polite. Highly Recommend.
Preventive Maintenance Service
John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.
Preventive Maintenance Service
Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.
Preventive Maintenance Service
Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!
Preventive Maintenance Service
Christian was prompt and informed me that I needed another primary. I will be considering it. See you next year.
Preventive Maintenance Service
Anthony was great! He took time to answer all my questions and went over my coverage on my system. He also flushed out my sump system to help maintain healthy pumps