Customer Reviews and Testimonials

Antonio figured out the problem and helped us figure out the best course of action.

Antonio was on time and respectful of property. This young man was very pleasant.

I appreciate Antonio’s professionalism, friendliness, and thoroughness. I would request him any time I need Permaseal out of here.

Antonio was very polite and professional.

Jesse was awesome very knowledgeable

Antonio Garcia was very professional and explained every detail needed. I would definitely recommend him and plan on using his service for my next project!

Antonio Garcia provided a lot of great information and was very knowledgeable in what is required for waterproofing my crawl space. He answered all my questions and made me at ease. He presented great customer service and exhibited professionalism.

Antonio was very professional and helpful. I would do business with him again any time.

Jim G was out at my home today. Explained the repairs very well. He showed up on time and was very professional.

Jesse is very kind and works this disgusting job. Thankful for him cleaning it up for my family.

Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.

They walked around my house to make sure everything is working in excellent condition.

I would like to commend them for doing a Great Job!!!

Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.

George Heller was very friendly and explained all of my options. Really appreciate his expertise.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

George Heller and Sam were professional and explained everything clearly. Thank yoU!

George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!

Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.

George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed

From the 1st call to all the updates and estimate given by Brian Darling from Perma Seal everything was above and beyond excellent customer service. Fantastic work thank you

Mike and Erik were great.

Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Our plan was to compare two companies and decide which would best meet our needs. After back to back appointments we immediately decided to go with Perma-Seal. Mr.John Fergusons presentation was absolutely awesome! He was extremely professional and knowledgeable, and he thoroughly answered all of our questions.In addition to Johns verbal presentation he also provided a very detailed video which was fantastic. Customers want to know what theyre paying for, and the video cleared showed how the work would be done in a step by step format. John please keep up the good work!!!

Duane came out to look into a wall crack below the garage. He worked diligently visiting several parts of the house. After further analysis it was concluded that there was no structural damage to the foundation. I very much appreciate the honesty and professionalism of Duane.

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

This was a follow up device call to correct an earlier oversight. We also added replacement of the cover.Doug’s call to advise timing of his visit was as promised. He was not aware of the replacement cover need but went the extra mile to get it done. He also put everything back in place and insured there were no leaks. Outstanding detail to everything – we’ll be requesting him to return whenever we need service.

Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.

Excellent service from Gene at Permaseal. That’s why I ask for him whenever I need service. A great company. Thankyou

Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.

Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.

Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!

Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.

Ken Allen Laundie and Rego were very professional. They came to inspect the functionality of the check valve/ ejector pit system in our front yard. They were a little early to the job, but came with everything they needed to change my 9 year old Pump ( working fine but past its service life expectation), and inspect the lines feeding the pit. I am very satisfied with the service and recommendations they provided.

Sean was informative and helpful. He guided me through process.

Sean was informative and explained everything very well.

Sean and Alex were great! Super!

Sean was prompt and on time. He explained the process and informed me of the promos they are offering.

I called permaseal and sean came out and answered all my questions. He was great.

Tom was knowledgeable, prompt and great on advising me on the work that needed to be done!

I highly recommend Perma-Seal!

Sean was the best. He was very informative and an expert.

Sean did a fine job and was very helpful with additional request

Sean was great

Sean came out and was on time. Permaseal is handling alot of our patios per HOA in our neighborhood. Ive seen the good work they have done and anxious to get my work completed as well.

Jake was knowledgeable, thorough, and courteous we are very happy to have our work scheduled for this coming spring after the ground thaws. Jake was personable and great representative of the company! We look forward to having Jake back next year for our inspection.

Jon was very helpful told me all the options that I needed to be safe and also disconnected a water hose for me I couldn’t get disconnected

Jon was very nice and informative and thorough

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!

Anthony was great! Very professional and knowledgeable

Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!

Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.

He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.