Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony Modica gave great, direct answers. He even helped me set up my new BasementDefender System
Sump Pump Replacement
Alejandro Lopez was great! He communicated his arrival time, was prompt, reviewed our concerns and proposed remedies. He was a pleasure to work with and got our “fix” scheduled for the next day!
Preventive Maintenance Service
Anthony Modica came out today for a routine inspection. We liked that he knew the history of the work that was done prior to his visit. He also inspected our pumps to make sure we would have no worries during the rainy season
Foundation Repair
Jesse Is awesome.
Preventive Maintenance Service
Christian Salgado gave great advice on changing my pumps.
Preventive Maintenance Service
Alejandro Lopez showed up early, called 20 minutes before arriving, and got the job done. Made it look easy. Thanks
Preventive Maintenance Service
Alejandro Lopez arrived on time after advising me he was on his way. He immediately went to work, completing scheduled inspections and installations promptly and professionally.
Battery Backup Sump Pump
Anthony came out today to replace my sump pump and the battery for my backup system. He was very time efficient, kept a clean work space, and make sure to show me how everything was working after the install. Highly recommend Anthony Modica in every home!
Preventive Maintenance Service
Christian was early, which I appreciated. He made us aware of a small issue we will likely fix before the spring/summer comes around.
Basement Waterproofing & Foundation Repair
Jesse was incredibly professional and informative. We felt like we were in good hands.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Basement Waterproofing
This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.
Sump Pump Installation
Christian did a great job
Basement Waterproofing
Christian did a great job. Came on time and worked efficiently
Five stars! Foundation Repair
Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.
Foundation Crack Repair
Great service, very friendly and responsive to questions.
Foundation Crack Repair
Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!
Egress Window Installation
Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Repair
Tom is very knowledgeable and informative.
Foundation Repair
Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
Sump pump replacement
Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.
New sump pump and backup pump
Kegan installed a sump and 2 backups (one for a second sump in another area). He was efficient and neat, explained everything to me carefully and left all the areas tidy. Glad that he solved my problem so quickly.
Sump Pump
Keegan was a very nice person
Easy to talk to
Thanks
Carmen
Sump Pump
Great Service. Really quick, full explanation of the system. Tony W was great in getting everything done. Great experience with your company.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Sump Pump Installation
Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.
Sump Pump Installation
Very good explaning of what we needed and how it works.
Basement Defender
Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!
Concrete and Yard Drainage
Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.
Concrete leveling
I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.
Concrete Lifting
Tom was very thorough.
Concrete Lifting
Tom was very informative and helpful. He knew what he was talking about.
Concrete Lifting
Tom is professional and answered all my questions. Was punctial.
Concrete Lifting
Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!
Concrete Lifting
Tom was very informative.
Concrete lifting
Tom is pleasant, gave a great explanation of the services.
Concrete Leveling
Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.
Concrete lifting
Tom explained everything very clearly.
Preventive Maintenance Service
Christian was very knowledgeable. I always look forward to having Perma Seal out to make sure my basement is safe.
Preventive Maintenance Service
Alejandro Lopez was patient, understanding and listened to my concerns and explained everything he did in the process. He was also training a nice guy who was also just as informative.
My confidence in my tile system is renewed.
Preventive Maintenance Service
John did a great job. Very helpful and gave us a good lesson on using the app.
Preventive Maintenance Service
I have not had you guys for quite some time. Christian came by and assessed my pump situation very efficiently. He put the system in for me in an efficient manner as well.
Preventive Maintenance Service
Anthony provided great service and great advice on how to keep my house try. He is a very experienced technician and I highly recommend!
Preventive Maintenance Service
Alejandro Lopez is an excellent technician, who repaired our problem with our backup pump, which needed drilling of a hole next to the pipe in our backup pump to prevent an air lock in the system. Alex was very courteous, helpful and professional in working with us to solve this problem.
Preventive Maintenance Service
Anthony Modica did everything well! He was very informative and knowledgeable, and gave me recommendations on how to keep my basement dry for the future
Preventive Maintenance Service
Christian came by and noticed that my dehumidifier was not working; he changed it for me at no cost. He was polite and made me aware of a crack repair on my back wall.
Preventive Maintenance Service
Antonio came out for sump pump inspection. Pleased with job
Preventive Maintenance Service
Job well done