Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Attic Insulation
Eric, Juan, and Feliciano did a fantastic job today removing old attic insulation and installing baffles, sealing around ducts, light fixtures, and outside wall electric boxes. I am breathing easier now that I have good insulation in my attic. I am pretty sure the insulation they removed was from 1962 the year the house was built.
Concrete Lifting
Jesse
Preventive Maintenance Service
Christian is wonderful, professional, and knowledgeable. Has gone above and beyond. You are lucky to have him.
Attic Insulation
Jesse is very professional, very knowledgeable and answered all my questions!
Preventive Maintenance Service
Antonio did a great and informative job today.
Give that man a raise!!!
Basement Waterproofing
Antonio Garcia was the technician here today. He was very friendly and professional. He is very knowledgeable about Permaseal and their products and did a great job explaining things to me as well as installing my new pumps and basement defender system. I would highly recommend him and hope he is my technician next time. Thank you Antonio!
Basement Waterproofing
Helpful and well explained options.
Great customer service.
Preventive Maintenance Service
Jake was very thorough and explained issues on how to help with our basement 5 stars!
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Basement Waterproofing
Nick L came to inspect our basement and gave us an estimate on the repairs we need. He is very knowledgeable and nice.
Basement repair
Nick l took the time to explain the issues and the potential problems. I felt he was as professional as any one I ever worked with
Basement Waterproofing
Today, I had the pleasure of working with Nick L regarding a consultation for my home. I wanted to learn of new solutions to keep my basement dry. Nick L was very informative, listened to my desires and helped me with the best solutions that would be permanent and not a “quick fix.” Nick L, showed me examples, explained why certain options would be better than others, showed me how the work would be done and gave an itemized breakdown of the quote provided to me. Having a wet basement is a homeowners nightmare. Nick L, thank you for your high level of professionalism and patience with me having questions. I feel comfortable with moving forward because of this.
Thank you.
Concrete and water coming in
Sean was professional and answered all my questions.
Concrete and Basement Inspection
Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.
Inspection
Jim B came to my house for an inspection. He was professional and thorough!
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Basement Inspection
Nick L. was very professional and answered all of my questions. Was on time which is always a plus in my book. His explanations were very detailed and much better than some of your competitors.
Basement Inspection
He was very thorough when looking at what I needed, and in explaining the why.
Waterproofing consultation
Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Foundation Repair
I recently met with Robert Barscewski for a free estimate from Perma-Seal and was very impressed with his knowledge, and professionalism. He was thorough in gathering information about the issue I was having with a small crack in my foundation, as well as providing me with information about how they will conduct the repair, as well as the other services Perma-Seal offers. While I don’t need those other services at the moment, it’s good to know more about what they can offer. I look forward to having the work completed and not worrying about it anymore, and should something happen, having a lifetime warranty is great.
Basement Waterproofing
Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
pending job on honeycombing a basement crack and sump pump replacement
Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
Replaced the ejector pump in my backup pit in front of my house. Victor & Rigo were very nice and helpful.
Victor and Rigo put A new ejector pump in my backup pit in front of my house. They were very, nice and helpful.
Sump Pump Drainage
Excellent job – Pedro and Jesus were great!
Electric, Sump Pump, Sidewalk Fill
David G/Electrician did an excellent job. Installed a new line for the sump pump. Very knowledgeable and personable. A pleasure to work with
Sump Pump
I had Permaseal come over today to install a back up sump pump system& Allen was my technician. Allen did a wonderful job explaining the whole system to me. I will definitely use Permaseal again and recommend to all my friends and family.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Basement Waterproofing
Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.
Concrete Lifting
Sean was great and proffessional. I give him 5 stars.
Concrete lifting
Tom was excellent in presenting himself and the work that will be done on our home.
Concrete lifting
Tom spent a couple hours with me,surveying my sunken concrete, writing a comprehensive estimate and explaining the process of lifting and leveling my walks. It’s obvious to me I’m getting a quality job and Tom is a great representative for the company.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Concrete Lifting
sean was great
Concrete Lifting
Tom is very knowledgeable and easy to work with. Appointment time kept.
Concrete Lifting
Sean was prompt and provided me with in depth knowledge of the processes. I was very pleased with the encouraging assessment and happy my needs will be met.
Concrete Leveling and waterproofing
Sean was great and he explained the whole process to me. The price was very affordable.
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Concrete Leveling
What a great job. My driveway looks so much better. Joaquin and his crew made a piece of art out of something really bad. The first day they came out there were problems with the equipment and they tried real hard to get it going but had to end up coming back but they made it back in 2 days and got the job done. Great communication with me & my wife so we knew what was going on. Joaquin said he treated the job like he was doing his own house and wanted it to be right. Financing was easy & quick too so from start to finish we waited 2 weeks and the job was done & paid for. I will for sure recommend Perma-Seal to anyone looking for work to be done.
Preventive Maintenance Service
Jake was informative and professional
Preventive Maintenance Service
Jake was out and helped diagnose leaking plumbing fixtures professional and informative.
Preventive Maintenance Service
Jon Groen was very professional and explained things as he went through. He provided excellent service.
Preventive Maintenance Service
Jesse was great. Answered all my questions. Very informative. Thanks
Preventive Maintenance Service
Jesse was very good and gave me good advice.
Preventive Maintenance Service
When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!
Preventive Maintenance Service
I was expecting to replace my backup batteries for my sump pump backup system. I was also getting my annual service done.
Antonio informed me that my batteries did not need to be replaced. I appreciate his honesty.
Preventive Maintenance Service
5 stars great work
Preventive Maintenance Service
The technician Antonio was very polite, professional, and prompt.He explained everything he would be doing so that I understood what to expect during his visit.
Preventive Maintenance Service
Jesse