Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jason was here to fix a leak a week after a previous visit failed to stop a leak. He was on time, polite, quick and did quality work to fix the leaks. He was happy to explain and review his work when complete.
Preventive Maintenance Service
Anthony Modica was great to work with! He did an inside and outside inspection, and let me know how everything was doing, and things to look for in the future
Preventive Maintenance Service
Christian is a true gentleman. He has educated me beautifully about my battery as well as my outside drainage. I feel confident and reassured about his reccomendations.
Preventive Maintenance Service
James and Niko were prompt, efficient and very helpful.
I highly recommend Permaseal services.
Preventive Maintenance Service
Niko did a wonderful job arrived promptly and was very thorough. He walked me all my options and helped me find the best solution. I look forward to seeing him next year.
Crawl Space Waterproofing
Thank you George H for the free inspection !
Concrete Leveling
Dick was friendly, showed up in a timely manner and took the time to explain each step in the process. He was honest and did not try to oversell us things we didnt need. He knows his products very well and was great to work with.
Basement Waterproofing
Alex, Daniel and their crew were amazing. They came at the scheduled time, completed all the work as expected, passed Village inspection without any issues and cleaned up all construction debris. We really appreciated all their hard work.
Preventive Maintenance Service
Jake and Gus were professional and informative about options to replace some of the aged appliances in our home. We appreciate their knowledge and expertise.
Preventive Maintenance Service
John was quick, informative, and professional!
Basement Waterproofing
Helpful and well explained options.
Great customer service.
Basement Waterproofing
Christian was professional from start to finish.
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Waterproofing Inspection
Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Basement Waterproofing
Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable
Basement Waterproofing
George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
crack and tie rod repair
Very professional explained everything needed
Foundation Inspection
Sean was informative and let me know process and answered all my questions.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Foundation Inspection
Sean did a good job; He was awesome; Very knowledge.
Inspection/ Consultation for our Sloping Floors
Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
Foundation Repair
I would like to recognize the hard work and dedication of Lisa Kapoun and John Ferguson. Their willingness to put in the extra effort to assist with my foundation repair project was unmatched. Lisa had to complete a ton of paperwork to satisfy the lender needs for this real estate deal. John would return phone calls on Sundays, even respond on Father’s Day. John put everyone at ease with his knowledge and easy to understand explanation of the project. Lisa and John gave me as a seller great confidence in PermaSeal. In turn, they gave our buyer an equal amount of confidence in moving forward. I’m convinced the sale of the property would not have happened without Lisa and John at the helm. I am forever grateful to these two PermaSeal employees and will recommend their services to any and all in the future.
Assessment of structural foundation and concrete lifting vs remove and replace
Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Install a back up sump pump
Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Sump Pump Replacement
Nick Dormitorio is excellent to work with. Nick took his time and addressed my needs for my sump pump, regarding my house, 3rd time using Permaseal. 5 stars!
Installed sump pump battery backup and plumbing.
On Aug 3,2022, had the sump pump installed along with all the plumbing. I talked to Lisa to confirm everything. The job turned out so great! The crew did a excellent job especially refinishing the concrete. Everyone I talked to was helpful and took time to answer all questions.
Concrete Lifting
Tom is very responsive, knowledgeable and easy to work with.
Concrete Lifting
Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!
Concrete lifting
Tom is very professional and checked everything out.
Concrete Lifting
Sean was great. He was wonderful. I would invite him to Thanksgiving if he wasn’t going to his families home/.
Concrete lifting
I was pleased by the instant quote. Tom was very thorough covered everything.
Concrete Lifting
Sean was great. Showed up on time. Was very informative.
Concrete Lifting
Tom is very professional and knowledgeable. He made the process easy to understand.
Concrete Leveling
Tom is very thorough and professional.
Concrete Leveling
Sean arrived before schedule and was informative and estimated/explained project very well. Thanks.
Concrete Lifting
Tom was very informative and professional
Preventive Maintenance Service
Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!
Preventive Maintenance Service
Anthony was very professional and very informative!
Preventive Maintenance Service
We had Avery out to the house today and he got us a new battery and are happy to have had him in our home. Thanks for the great service!
Preventive Maintenance Service
Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses
Preventive Maintenance Service
Jon was thorough and clearly answered my questions. Very friendly and professional.
Preventive Maintenance Service
Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!
Preventive Maintenance Service
Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.
Preventive Maintenance Service
Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.
Preventive Maintenance Service
The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.
Preventive Maintenance Service
Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person