Customer Reviews and Testimonials

Great service Josue is very knowledgeable and want to recognize the incredible work he just did in my basement. A pleasure to deal with him trough perma seal. I will for sure continue on business with perma seal.

Alejandro Lopez did an excellent job replacing our burned out sump pump and battery backup. Had all the parts and did it very quickly and effectively.

Jesse

Alejandro Lopez was punctual, courteous, and efficient

Alejandro Lopez did a wonderful job performing Maintenance on my pumps

Jim g was great. Very professional.

Christian was awesome. Came out when nobody else could and gave me some good advice. Thank you

George H came out right away and diagnosis the issue being a leaking crack in foundation. Thank you for quick turn around!

Pleasant with George H help and handling my crawlspace ! Thank you!

Aurellio and Eric came to my house today to perform maintenance work. They were AMAZING. There noticed my sump pump wasn’t making a different noise and quickly diagnosed the problem. My pipes were full of iron ochre, completely clogging the system. They were able to efficiently replace all the old clogged pvc piping and got my sump pump system up and running again. I know they had other jobs, but mine was high priority and they didn’t leave u til the job was done. Furthermore, after looking at my old sump pumps, I decided to go ahead and proactively get new ones. They were helpful, didn’t try to upsell me, and cleaned up. All in all, I feel lucky that they took care of the issue before it became a huge problem!

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.

Jim G came out. Great service. Showed up on time and was very professional.

Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim

Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid

Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .

Nicholas was very friendly and knowledgeable.

We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!

George H was great to work with thank you for the service !

Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.

Great service, very friendly and responsive to questions.

Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!

Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.

Tony W is a very good serviceman.

Tony W is a very good serviceman.

Tom is very knowledgeable and informative.

Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.

Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.

Jesse was excellent. Very thorough and excellent communicator. Very pleased.

Jessie is PHENOMINAL!!!

Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C

Sam was great. Very knowledgeable and efficient.

Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!

Jesse

Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.

Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.

Jesse

Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.

Sean was great. He was on time and knowledgeable.

Tom was very professional. He was on time, thorough and the price seemed reasonable.

Nick was great to work with.

Tom was great and knowledgeable.

Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally

Jesse

Sean was very profesional and did a thorough inspection. explained everything and i really appreciate that.

Sean is a very polite and thorough salesman. I was pleasantly surprised at the price of the services, and the great presentation from Sean. his social skills are definitely a plus. Very cool Jersey boy.

Sean was on time and knowledgable. He answered all my questions and educated me on my issue and a solution we decided to have permaseal take care of. Thanks.

I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.

Christian was very kind. He made me aware that I should get a dehumidifier.

I am very pleased with Anthony’s inspection. Very thorough and explained everything very well

Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.

Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready

Christian was efficient in diagnosing the issue and changing our battery.

Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.

5 stars for Dylan!!

Christian was awesome. Went over all of my concerns and even installed a battery backup pump while he was here.

Anthony was very professional, was very thorough with his inspection

Christian was thorough and polite. He let us know our battery backup pump needed to be replaced. Looking forward to having that done.