Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Repair
Jim G was out at my home today. Explained the repairs very well. He showed up on time and was very professional.
Foundation Crack Repair
Jesse is very kind and works this disgusting job. Thankful for him cleaning it up for my family.
Sump Pump Installation
Antonio was very knowledgeable and friendly. He arrived on time and was professional. We were able to get the sump pump suited for my home.
Crawl Space Waterproofing
Antonio Garcia was great! He was knowledgeable and polite. He was always on time. We would recommend to anyone who need your services.
Preventive Maintenance Service
It was a pleasure working with Antonio Garcia on the needed preventative maintenance on our home. He clearly outlined what was needed to ensure costly repairs would be avoided in the future.
Foundation Repair
Jesse, our service person, was fantastic. Explanation of all options were clear and simply stated. WONDERFUL customer service. He is a keeper!
Basement Waterproofing
Had a great experience working with Antonio Garcia. Great customer service, explained everything clearly, very professional
Basement Waterproofing
Antonio was very informative and knowledgeable getting estimates for service.
Sump Pump Installation
Antonio was professional. He was knowledgeable and informative. He didn’t make me feel inadequate when I asked questions. Overall good guy.
Basement Waterproofing
We have used Perma-Seal in the past. Always great work in two prior homes and now in our new home. We are very satisfied with Antonio Garcia. He gave yet another wonderful experience according to the standards we are accustomed to. We already highly recommend the company to friends and family and will continue to do so.
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Basement Waterproofing
Dick was very helpful. He explained the service and every item on the quote so that it makes sense.
Basement Waterproofing
Jim G actually came early today which was better for my schedule. Ultra professional and knew what he was doing. Helped us to understand what we were dealing with. Hope to business together.
Basement Waterproofing
Jim G was my consultant. He showed up on time. He was very Knowledgeable and professional.
Basement Waterproofing
Jim G came out for a visit. Was very thorough. Performed hose test and gave options.
Basement Waterproofing
My appointment was with Nick Liguras. He was totally amazing and extremely professional from the time he shook my hand until the time he left my home. His explanation of everything was right on target and he made it very easy to understand and know what I was dealing with and getting from this company. I wish every person that came to my home for estimates was as kind, understanding, professional and easy to work with as Nick. Thank you for sending such a great guy.
Lynne M. Skalka
Basement Waterproofing
Jesse
Basement Waterproofing
Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.
Basement Waterproofing
Antonio Garcia was the technician here today. He was very friendly and professional. He is very knowledgeable about Permaseal and their products and did a great job explaining things to me as well as installing my new pumps and basement defender system. I would highly recommend him and hope he is my technician next time. Thank you Antonio!
Basement Waterproofing
Helpful and well explained options.
Great customer service.
Crack Repair
Tony W was very helpful and able to answer all of my questions. His recommendations were clear and easy to understand.
Foundation Repair
Jose A. was very professional, meticulous in his work, answered all my questions, did exactly what I asked him to do and did a nice job cleaning up after he completed his work.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Basement Waterproofing
I had a consultation with John Ferguson today. Exceptional agent, very precise and well aware of what works need to be done to repair cracks in basement. Alone with how to restructure and re-anchor foundational wall in my basement. All in a effort to stop leaking and flooding problems occurring in my basement. Thanks for all your insightful information left behind after coming out today.
Foundation Crack Repair
Tony W arrived within the window time frame provided and greeted me as he was approaching. He and I both went to the basement where he inspected the area of concern and did show where areas of water intrusion was evident. He then was able to provide a cost and a date for the repairs. Tony W is a great job all around!
Foundation Repair
Hello, taking the time to mention the great personality Tony has. Professional, clean and thorough. Thank you again Sir!
Foundation Crack Repair
Tony W
Foundation Repair
Jim G came out today for a review. Jim provided a thorough explanation of permaseal process. He explained issues noted and remediation. I do plan on contacting permaseal when ready.
Foundation Repair
Aaron Schwartz gave a quote for the repair of a few cracks in our foundation. Very thorough, helpful, and walked us through the process. Excellent work, Aaron!
Foundation Repair
Loved working with Tony W. Gave all the information I needed . Very personable and enjoyed meeting him.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Sump Pump Installation
Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.
Sump Pump Installation
Very good explaning of what we needed and how it works.
Basement Defender
Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Concrete leveling
I called permaseal for issues with my back patio and sean came out and gave us a price that we accepted for the work. He was on time and communicated with me very well.
Concrete Lifting
Tom was very thorough.
Concrete Lifting
Tom was very informative and helpful. He knew what he was talking about.
Concrete Lifting
Tom is professional and answered all my questions. Was punctial.
Concrete Lifting
Tom answered all my questions.he is polite and a nice guy to work with. Perma-Seal is everything that Lou Manfredini says!
Concrete Lifting
Tom was very informative.
Concrete lifting
Tom is pleasant, gave a great explanation of the services.
Concrete Leveling
Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.
Concrete lifting
Tom explained everything very clearly.
Concrete lifting
I’ d give Tom 6 stars if I could. He was very efficient.
Preventive Maintenance Service
John was Great
Preventive Maintenance Service
Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.
Preventive Maintenance Service
Anthony was very clear with his recommendations, and great with communication
Preventive Maintenance Service
Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal
Preventive Maintenance Service
Avery was awesome today. He was very thorough with his inspection and explained why we needed a new battery.
Preventive Maintenance Service
Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.
Preventive Maintenance Service
Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.
Preventive Maintenance Service
Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.
Preventive Maintenance Service
Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!
Preventive Maintenance Service
We love Anthony! All options thoroughly explained, and he is very knowledgeable.