Customer Reviews and Testimonials

Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!

Keegan and crew did a very through job. They were very good at explaining everything.

Sean was very polite; My driveway will not have the chipmunks anymore.

Great service, helpful examples and answered my huge list of questions. Really appreciated Henry taking the time to work through different issues and concerns.

I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!

Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.

Keegan was on time, answered all my questions, helpful, thorough, and friendly. I will be calling next year to have some of the projects scheduled that we discussed.

Aaron S was AWESOME.

He was professional and thoroughly explained everything in a way that I was able to understand.

Tom did a great job! He listened to my concerns and provided solutions.

Sean was on time and explained the process in depth. He answered all my questions and was extremely polite. My brother lives next door and has similar issues with his front steps. Sean went and gave him an estimate as well. We are both considering doing the projects.

Pedro and his crew did a great job doing a complete waterproofing of our home’s basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.

Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.

David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.

Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

Ramon D was courteous, clean and did a good job.

Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.

Rick came to my home and did a thorough inspection. My neighbor’s landscaping was causing excessive water to come towards my home. Rick and Permaseal eased my stress by explaining how the water gets to my basement and they fixed the problem. Thank you Permaseal!RH

My experience went very well. The staff was very professional, friendly and knowledgeable in their field. The pricing was reasonable and I was pleased with the outcome of the service. I would recommend this company to others. They came to seal the cracks in the foundation.

Everything was great!! Very Professional. Price was MUCH less than I expected it to be for the foundation repair job. Would very highly recommend.

Dealing with Perma-Seal was a great experience from the small repair price to dealing with the people. Our basement consultant answered every questions and explained everything clearly. Awesome job on our basement!

Found a large crack in the foundation during a bathroom remodel. This crack was not actively leaking but it was large enough that it took more time and material to fix. The person that performed the work was courteous and cleaned up after himself.

Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

I had the option of using another contractor, but I chose to have Perma-Seal perform the interior crack repairs because I trust their years of experience and excellent reputation as a foundation repair company in Chicago.

They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.

Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below:OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

Service was punctual and a professional job was performed. We installed a larger sump pump and redid the PVC piping to accommodate quicker water discharges. Electrical upgrade work was performed as well.

We had 7 to 10 inches of water in our basement. Ken Porter arrived and he efficiently assessed the situation, explained the problem and quickly installed the needed pumps. He is an extremely capable technician and we could not be more satisfied with his service. We have always used permaseal and we always will. With employees like Ken, we never have to worry about our basement. I also want to commend both Marge from your service dept and the lady who first took my call on Easter Sunday. You have extremely capable people and we are so very pleased with your company. Thank you

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

I hired them to seal cracks in my foundation, install a sump pump, an injector pump, and installed drain tile. They completed the work within a couple of days. I chose them for the job because they offered the best rate for the all the services to be completed. Everything was fine.

Had an issue with the sumps in the main pit, there are two pits, each with a main pump and a back up. The main pit receives continuous water after storms and winter melts that even neighbors have commented how often the sump runs. Gina reviewed the situation and provided options of what could be done to highly reduce the risk of my basement flooding. She was patient, detailed, professional, knowledgeable, and overall wanted to provide the correct solution. I very much appreciated her work and friendliness, she provided peace of mind. I have been a Perma Seal customer for almost ten years and all of my interactions have been professional including the folks who schedule the calls to those who do the field work.

Perma-Seal didn’t take any shortcuts when it came to water proofing my basement. They installed a complete drain system, sump pump and sealed all the cracks that were causing water seepage. All I can say is it’s been almost 6 months and not a leak yet.

They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!