Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Concrete Leveling
Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.
Preventive Maintenance Service
Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!
Preventive Maintenance Service
Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!
Foundation Repair
Nick was early, very professional and polite. Explained everything well no complaints.
Preventive Maintenance Service
Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal
Preventive Maintenance Service
John was on time,went through our options . Would trust him in the further. Very satisfied.
Preventive Maintenance Service
Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.
Preventive Maintenance Service
Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.
Basement Defender, Drain Tile
Jason came out and provided me some great options for my crawlspace as well as adding a back up system.
Quote for drain tile, foundation repair, and sump pump install
Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.
waterproofing basement
We were so pleased with our experience with PermaSeal. The sales person was prompt and had knowledge of the product. Vincente was very professional with the task. It has not rained yet, as of now I feel confident with the experience with Perma-Seal. Thanks again Vincente for your work ethic.
Sump pump battery replacement and inspection
Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!
basement waterproofing
Alex Morales and Leo Mireles did an outstanding job in my mother’s basement. They arrived on time, were very polite and professional. It was not an easy job and they worked non-stop and very hard for hours. I thought that I would have a mess to clean up but was pleasantly surprised at how they hauled away everything and left it amazingly clean!! Would highly recommend Perma-Seal and especially Alex & Leo!!
Seal a wall crack
Ramon Duran came to my house to do the repair on my cracked basement wall. He was on time, personable, efficient and gave a little extra by recommending and adding gravel to my window wells. He is the kind of workman you would want to let into your home to perform a service.
Basement waterproof
Just had my basement finished and couldn’t be more pleased! Gilbert and his crew did phenomenal work! Can’t even tell I had any work done in my front yard. All were friendly and very courteous. Will highly recommend!!
basement seal
Raul, Isai and Bernardo did a Excellent job and answered all my questions….Perma-Seal, I will recommend you and your team to my friends.
Installed new sump pump and basement defender kit (battery backup sump pump).
Outstanding tech installed the system explaining the process every step of the way. Very professional, skilled and well trained employee. Made sure I understood the operation of the system before he left the property.
Repair leak in wall of basement
I was so impressed with the job done by Vicente today. He explained everything he did. The area was immaculately clean when he left… he even remembered to close the windows we opened for improved ventilation and rehung the curtains we took down! Job well done, Vicente. Thank you.
Foundation Crack Repair
I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.
Service Crack Repair
I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.
Basement Waterproofing
When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.
Foundation Repair
One wall of our garage was sinking. Perma-seal diagnosed the problem and suggested a solution. They poured piers to support the sinking wall. It was not cheap, but I believe the solution was the correct one. The Perma-Seal team was professional and courteous. They arrived on time and worked efficiently. They cleaned up well after themselves. Our village inspector was pleased with the work and told me that he never expects to see a problem on a Perma-Seal job.
Basement Waterproofing
I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Service Call on Crack Repair
We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.
Basement Waterproofing
After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.
Foundation Repair
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Basement Wall Cracks
They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.
Sump Pump
I had Permaseal come over today to install a back up sump pump system& Allen was my technician. Allen did a wonderful job explaining the whole system to me. I will definitely use Permaseal again and recommend to all my friends and family.
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Basement Waterproofing
Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.
Basement Waterproofing
Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.
Basement Waterproofing
Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!
Basement Waterproofing
George was a great helpful and nonpushy salesman. Armando and guys came to do the work and did a fantastic job. We had drain tiles put around our basement and had them put another sump pump in. No more worries when it rains. No more mopping up the water either. Thank goodness for perma seal.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Basement Waterproofing
Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.
Concrete Lifting Inspection
Nick L was an absolute professional! He was patient, kind and very informative. I’m looking forward to doing business with Permaseal.
Concrete Lifting Estimate
Very informative. Sean explained process and considering for future!
PolyLevel Concrete Leveling
Tom was very thorough and professional.
concrete estimate
TOM did a professional inspection measuring everything to be done. In a few minutes the proposal was ready. Very helpful explaining every details for rhe job to be done. THANKS VERY MUCH TOM.
Concrete estimate
Tom is very efficient and nice
Concrete Repair estimate
Tom was very nice and did a great job!
estimate to repair cracks at the entryway of my home
Tom Bednar called me one week before, the day before and the morning of the appointment. He was scheduled at 8:00am and he was on time and I appreciated that. He showed me a 20 min video of how to raise the concrete and pour it as well. He also shared the discount price if I accepted today but I mentioned I had a few more estimates to get. Perma-Seal offered a good price for what I need done but I want to do my due diligence and at least 2 more estimates. Tom comes highly recommended. Thanks
Concrete leveling and drain installation
Jim G. Was really great. Very helpful and knowledgeable. Answered my questions and explained all the processes.
Driveway Lifting / Crawl Space Sealing
Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!
Poly foam leveling patio
Cecil came out and provided us with a plan and explained how the process worked. Excellent service provided by him and would recommend him and Permaseal to others.
Preventive Maintenance Service
Sam did a very thorough inspection and took the time to explain all the options and recommendations with me. Overall excellent service. Would highly recommend.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Preventive Maintenance Service
John was very professional, courteous and informative. Send him back anytime.
Preventive Maintenance Service
Keegan was very knowledgeable and professional.
Preventive Maintenance Service
Good service. Technician was very thorough and explained what he was doing, issues, options, etc.
Preventive Maintenance Service
Very knowledgeable, great customer service!!
Preventive Maintenance Service
I appreciated Antonio’s promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonio’s professional opinion so that I could make my own decisions.
Preventive Maintenance Service
Keegan was prompt, thorough and professional I appreciate that he was also personable
Preventive Maintenance Service
Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!