Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Tyler Cook was so helpful in every way possible. He did a through inspection and answered questions that did not necessarily pertain to sump pumps. I will definitely request Tyler’s assistance for my next routine pump maintenance
Preventive Maintenance Service
Austin was great. Thorough, communicated well.
Preventive Maintenance Service
Happy they sent someone who is Profesional and actually did there job want Jon back for any follow up issues we may have
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Basement Waterproofing
Tom was timely, helpful and informative.
Basement Waterproofing
Nicholas Liguras as very professional and informative regarding my basement issues.
Sump Pump & Hot Water Heater Repair
Tony W was professional, cordial and very conscientious. He explained the necessary repairs and offered various remedies. A pleasant and helpful experience.
Concrete Lifting
Tom was very informative.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
Preventive Maintenance Service
Tony W was good.
Installed Flood Control System
The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.
Window well repair / installation
The best!!!
Resolved all issues with creative problem solving. Many years of experience by the gentleman who did the work (Aurilio?) was evident.
Would highly recommend.
Foundation / Basement Inspection and Repair Proposals
My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.
Basement Waterproofing
The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.
Estimate
Mr. M. Kulis is very professional. He gave me an honest review of my water problem in my basement. He gave me a number of options to correct my problem. I am very grateful and I feel like I’m a little more educated in how to proceed.
Estimate on Drain Tile
Mike was very knowledgeable and thorough when determining the cause of the water coming I to our basement. He took the time to explain anything I had questions on.
Perma-Seal Certified Consultant
Our Perma-Seal Certified Consultant Michael Kulis came to access our home basemant’s leak issues today. Michael was highly profesional, extreme knowledgeable and courteous. Michael listen to all of our concerns and then provided the very best in class customer service to address our needs. We are repeat Perma-Seal customers. Several years ago I called on them to fix my parents basemant water leak issues and the company did an OUTSTANDING JOB at my parent’s house. When I discover leaks in my basemant I knew what company to reach out to. That was Perma-Seal. Mike Thank you very much for taking care of our family today. You represent your company very well. We already have recommended you to our friends. Loyal customer.Manny C
Estimate
Michael kulis gave me an estimate on what it would take to keep my basement dry. He explained everything very well. He is very knowledgeable and professionable.
Basement waterproofing
Michael kulis was very helpful and informative. He has a wonderful personality and made us very comfortable and confident.
Basement insulation
The salesman was a very pleasant person. He explained the work very well. Very professional.
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Crawl Space
Victor is very knowledgeable and professional and did a thorough inspection of our property (including the entire crawl space) looking for potential foundation leaks during a recent service call. He clearly has a lot of experience in this field and was able to clearly explain all the drainage system options to my wife and me. I highly recommend him.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Foundation Repair
When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie’s List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It’s comforting to know that these are two cracks we won’t have to worry about…Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!
Foundation Repair
I have had a basement water problem for years. When I contacted Perma-Seal their Certified Foundation Consultant Mike Keating presented to me a plan to fix the problem once and for all. Mike was prompt, courteous and above all, knowledgeable. He listened to my problem, examined both the inside and outside foundation, and presented two options for my consideration. Their was no pressure to pursue any option. I felt that their Waterguard system was right for me. He described this system in detail and prepared a detailed quote that listed all components and prices. I agreed and a Perma-Seal team showed up on the predetermined date. The team was extremely competent. They did their work efficiently and finished in one day. I have been completely satisfied with their work and less than one week later the Chicago area had one of the heaviest rainfalls in years. I did not have a drop of water in my basement! I would recommend Perma-Seal to anyone looking to solve their basement water problems.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Foundation Crack Repair
Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.
Foundation Repair
I am super excited about your work. I could not be happier with how the job went, from the first call until the work was completed. Everything was great!
Sump Pump Work
The certified foundation consultant that came out was very professional and explained every detail of what he recommended and why that work was needed. The crew that came to do the work were also professional and very knowledgeable. After cleaning the original sump pump, they saw that there was no need to do the additional work originally quoted. Because they knew what they were doing, I ended up saving $1,000 because there was not need to break concrete and install a double basin. They arrived early, at 7:30 a.m. and were finished by 10:00 a.m. I was extremely pleased with their work from start to finish.
New sump pump with new backup pump and battery backup
Matt Tomfohrde service tech arrived at my home in the time frame promised. He check out my old system and determined that it was failing and told me he recommend replacing the pumps. He was every Knowledgeable and discussed my options with me. I decided to have both pumps replaced along new batteries for the back up system. I would recommend him and his company to do any work at my home.
Replacement Sump Pump and Bubbler Pot
Perfecto, Leopoldo and Alejandro were punctual, courteous, professional and very pleasant. They examined my 10-year old pump and determined it needed to be replaced as well as the bubbler pot that was broken. They were efficient and showed me the completed work so I was aware of exactly what was done. Great people.
MARK LEMENAGER
Mark came to check the batteries in our sump pump and explained what had to be done. He was very nice and easy to understand.
Sump pump and battery service
Howard was the kind of service person you would like to have with every appointment. He explained everything clearly and we knew exactly what to expect.
Main pump and backup system pump installation.
Excellent service (friendly, informative, helpful, professional).
Sump pump removal and replacement
Dustin did a great job of explaining the issues and providing the work. He was thorough, timely and left the area cleaner than it was when he started. I was very appreciative of his help.
Crack repair, stitching, sump pump/back up window well covers
This was a great experience!. Our installer Mariano did a great job. He was very eager to show us the work, explain everything and answer all of our questions. I would use this company again!
new sumpump installed
The installer Mr.Gene Krukowski was a,polite professional, who worked hard and cleaned-up after himself. He answered all my questions. I am very glad to have such a dedicated individual complete the task at hand.
Pumps Wall & Crack repair and Dehumidifier
I have used Perma Seal several times and have worked with Gene Krukowski with all my repairs. What a wonderful employeeGene is through, polite, respectful of one’s needs the man does a great job. I hope you pay him well as he deserves it.
annual system check-up/maintenance and pump replacements
Just had Mark Lemenager perform an annual maintenance check-up on our Perma-Seal system. He noted some issues for us to think about and gave us options to consider for resolving the problem. We was punctual as well as considerate, efficient and orderly in the performance of his work.
Concrete Inspection
My consultant Sean was very thorough in covering the various aspects of the project I’m interested in. He explained the issues, potential future problems and the various costs and payment plans. Very impressed with his knowledge. Very professional!
Concrete and cracks
Sean is 5 stars all the way.
Polyleveling Concrete Lifting
salesman was prompt and professional. He seems to know exactly what he was talking about, he took care of the business fast and courteously.
Concrete Lifting
Sean was awesome. He was very informative. I called for my back patio. I mentioned to him I had cold floors in winter and he presented a solution to help that. Thanks!
Concrete Leveling
Sean was very helpful and we decided to go with Perm seal over US waterproofing due to Sean’s professionalism and expertise.
Concrete Lifting
Sean was efficient and on time. I have 2 areas of concern. Sean complied measurements and presented a proposal for work. The work is scheduled in August.
Basement Waterproofing
Henry Heller was an outstanding Sales Consulant. He explained everything and made sure we understood the process. The presentation of Perma Seal is exceptional!!!!I I was also given the home repair consumer rights brochure.
Thank you Perna Seal.
Concrete Lifting
Called Permaseal for my concrete driveway to be leveled. Sean came out and explained their process in detail. Sean was on time and very knowledgeable as well.
Concrete and water coming in
Sean was professional and answered all my questions.
Concrete and Basement Inspection
Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.
Preventive Maintenance Service
Sam was spectacular! He was very courteous, knowledgeable and easy to talk to. He was very respectful of our home and it was like having a friend over. He did a thorough inspection of our system and made appropriate suggestions. Highly recommended!
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Sump Pump Maintenance
Jesse
Preventive Maintenance Service
Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.
Preventive Maintenance Service
5 star rating for the technician that came out to service the pump.
Professional and extremely knowledgable. Talked me off the ledge after dealing with customer service 2 stars for customer service. Took a day and a half leaving messages and never received a call back.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Very informative. Thank you
Preventive Maintenance Service
Inspection & multiple explanations. Jake took the time to explain everything to my understanding.
Preventive Maintenance Service
Jesse was very personable and informative. Very friendly!
Preventive Maintenance Service
Jesse