Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Crawl Space Repair
Jessie was awesome!
Basement Crack Repair
Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues
Basement Waterproofing
Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.
Basement Waterproofing
AnTonio was professional and very attentive to getting the work done promptly.
Sump Pump Installation
Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.
Water Heater Repair
I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !
Preventive Maintenance Service
Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!
Basement Waterproofing
Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends
Foundation Repair
Jesse was great
Preventive Maintenance Service
Antonio G came out to service our sump pump system for our yearly maintenance last month. It was an informative experience hearing some recommendations for our system that could use some attention and I felt comfortable that we were secure from flooding after he left.
Basement Waterproofing
Christian was professional from start to finish.
Basement Waterproofing
George Heller was great to work with Thank you Perma-Seal !
Waterproofing Inspection
Unfortunately we couldn’t find what might have been making the musty smell, but Antonio was pleasant and explained things well and made a few suggestions as to how we could get better performance from some of our sump pumps.
Basement Waterproofing
Jim G. came out and did a great job. Called for one crack that I saw after we had drywall opened from a flood and Jim found 5 additional cracks that were leaking. And also gave recommendations on sump upgrades and underground extensions to keep water away from house.
Basement Waterproofing
Antonio did an excellent job explaining all of our options. Once the pump was installed, he showed me how to run a test. He showed me an alternative way to plug it in also. While we did not opt to go with the Wi-Fi back up plan at this point, he offered to come back and hook it up if we changed our mind. Antonio was very professional and personable
Basement Waterproofing
George Heller has worked with me in the past on properties and I am very happy with him and Perma-Seal . 5 stars !
Basement Waterproofing
Christian was great — patient, thoughtful, informative. Appreciate him working through particulars of the project, with real and helpful solutions.
Basement Waterproofing
I was impressed because I called the company because of moisture in my home (e.g. floor) sometime during the fall/winter. I was instructed to call Permaseal by a friend, which I did. Well, I have no basement. Nevertheless Chris went the extra mile, by inspecting the perimeter of my home and asking if I had a crawl space. He was able to determine yes (that wasn’t easy), and I wasn’t able to find access to it. He was so patient and pleasant. All of what he did and said exemplified excellent customer service. Thank you Chris! When I find the access point, I will be calling back. 05/08/24
Basement Waterproofing
Geo did a great job diagnosing the issue with my flood control system! I really appreciate him walking me through this process to resolve the issue!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Crack repair
Henry Heller arrived at my home to inspect cracks in basement walls. After evaluation and all explanations of the process he was able to answer all my questions
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Foundation Inspection
Keegan arrived on time and was easy to talk to, provided a through inspection and did his own testing and provided solutions!
Initial Appt for estimate- Foundation Wall Repair
Aaron S was AWESOME.
He was professional and thoroughly explained everything in a way that I was able to understand.
Concrete Sales Consultation
Sean was very smart. I give him and company 5 stars. I have used them in past and using them now for my garage. Thanks!
crack and tie rod repair
Very professional explained everything needed
Foundation Inspection
Sean was informative and let me know process and answered all my questions.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Foundation Inspection
Sean did a good job; He was awesome; Very knowledge.
Inspection/ Consultation for our Sloping Floors
Cecil came out to see us today and was an absolute gem! Our house is sloping/slanted, and we’ve had several people out to look at it. Generally, they’ve all said things like, “you’ve got an old house – they just do this,” or otherwise trying to tell us it’s acceptable or not an issue. Cecil, on the other hand, actually took out some tools and measured! He had a laser level; he called a colleague for a second opinion and explained the process to us if we decide to go forward. More than anything, I trust Cecil. It’s easy enough to find someone who has the ‘technical chops’, but to find someone you trust, that’s quite a bit rarer in my experience.
Sump pump service
We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!
Sump pump maintenance
Jon Groen recently completed my yearly maintenance on my sump pump. He was professional and knowledgeable. He took the time to answer any questions I had.
Sump Pump Installation
I am very satisfied with the service that we received from all of the professionals at Perma Seal.
Inspection of sub pump and patio concrete slab.
Keegan was very pleasant and knowledgeable about the various issues I was concerned with. He provided proposals for solutions to each. I elected to proceed with the patio concrete lifting. This project is slated to begin on August 16th.
Annual inspection, sump pump replacement
Keegan was terrific. Timely, thorough, neat. Explained our new system, including Basement Defender, very well. Very pleased with the service.
Estimate on sewer backup prevention
Nick L. was personable and professional. He answered all questions and got straight to work and found a solution to my problem. He took his time was empathetic of my water issues.
Serviced my pump and installed a battery back-up.
Keegan and crew did a very through job. They were very good at explaining everything.
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Proposal for sump pump upgrade
Tom came to check out our current sump pump situation and presented me with some hood options for upgrading our sump pump situation and giving us more peace of mind about staying flood free in our new home.
Install a back up sump pump
Nick provided comprehensive background about how a back up sump pump would meet our needs. Ramon installed the back up sump pump. He kept me informed about what he would do, how the system works, and advised me well on what next steps to take for setting up the Basement Defender. Overall, they both provided a great service.
Concrete Repair
Sean was on time and answered all my questions.
Concrete Lifting
Sean was very good and punctual
Poly Concrete
Sean was extremely helpful.
Concrete lifting
Tom was kind enough to help put up a clock for me. He is very polite and explained everything clearly. Is very honest.
Concrete Leveling
Sean came out gave me estimate and guys can come out tmrw.
Concrete Sealing Services
Gabriel did a fantastic job sealing my stairway and walkway. Gabriel was very knowledgeable and efficient. I highly recommend his work.
Concrete Lifting
Tom is very responsive, knowledgeable and easy to work with.
Concrete Lifting
Very disappointed. My sidewalk is not as bad as before but it still very uneven. It looks bad!
Concrete lifting
Tom is very professional and checked everything out.
Concrete Lifting
Sean was great. He was wonderful. I would invite him to Thanksgiving if he wasn’t going to his families home/.
Preventive Maintenance Service
Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.
Preventive Maintenance Service
Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!
Preventive Maintenance Service
We love Anthony! All options thoroughly explained, and he is very knowledgeable.
Preventive Maintenance Service
Avery was great He answered all my questions and was very thorough with explaining everything to me.
Preventive Maintenance Service
I had Arthur Killingsworth out to the house today to inspect my Perma-seal suite of pump sumps and back-ups. He did a quick and thorough job leaving my with the confidence that I was in good hands with Perma-seal.
Thanks for your help Arthur!
Preventive Maintenance Service
Jake was on time and gave us info about keeping our basement dry and our home healthy with back up sump systems and upkeep of our older water heater
Preventive Maintenance Service
Our basement system gives us peace of mind !! Arthur Killingsworth was very informative and a pleasant guy. He answered my questions and provided information on possible future services.
Preventive Maintenance Service
Jake offered information regarding our pumps health as well as information regarding our water heater and sealing rim joists and dehumidifying the space
Preventive Maintenance Service
Anthony was excellent! Explained everything well and pointed out some concerns that we were not aware of
Preventive Maintenance Service
Jake was courteous and efficient offering us several options to keep our basement healthy and a more liveable space with insulation options.