Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Shane has been just great. He answered every question I had and explained the workings of the system. Shane is extremely respectful, competent and knowledgeable. Personally, I would rate him a 10. He is an excellent representative for Perma-Seal.
Linda Mostacci
Preventive Maintenance Service
Shane is a remarkable individual and represents PermaSeal in an exceptional manner as one of your technicians. He is courteous, knowledgeable, and thorough. I particularly appreciated his helpfulness and sincerity, along with his desire to explain and ensure that I understood his findings.
Please add my praise and endorsement to the many you have undoubtedly already received.
Basement Waterproofing
We just had Jose Magana to our house to diagnose the problem that is causing seepage in our basement family room. He w as very careful, deliberate and knowledgeable. He left us with two suggestions that he believed will solve the problems. We were impressed that he truly wanted to solve our problem and not just sell us an expensive project Amazing he did not suggest anything his company does. Such honesty is rare these days!,
Foundation Repair
Jim G showed up on time and was very professional. I recommend his services in the future and look forward to the foundation repair.
Foundation Crack Repair
Thank you George Heller for fixing all 6 crack repairs !
Foundation Repair
Jesse was very informative and explained everything to me with no problem. A knowledgeable man that I’m very grateful for…I recommend PermaSeal for all your leaks! Ask for Jesse…
Concrete Leveling
Thank you for George Heller for your help fixing my concrete issues !
Foundation Crack Repair
Thank you George for the quote of crack repairs and scheduling the work look forward to getting fixed !
Sump Pump Replacement
Christian was very direct in his assessment to replace my 10-year-old pumps. Happy with the peace of mind,
Preventive Maintenance Service
Shane was really nice, very professional yet very friendly. Offered information, check everything, and did an excellent job. He really is an asset to the company.
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Basement Waterproofing
This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.
Sump Pump Installation
Christian did a great job
Basement Waterproofing
Christian did a great job. Came on time and worked efficiently
Basement Waterproofing
Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.
Basement Waterproofing
Jim g came out today. He showed up on time and was very professional.
Basement Waterproofing
Very thorough and helpful in explaining the system!
Basement Waterproofing
Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Basement Waterproofing
Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Repair
Tom is very knowledgeable and informative.
Foundation Repair
Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
Foundation Repair
Jesse was polite, professional, knowledgeable, and thoroug
I highly recommend permaseal and Jesse. I have been with them for many, many years now!
Foundation Repair
Nick was early, very professional and polite. Explained everything well no complaints.
Foundation Repair
Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!
Crack Repair
Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.
Foundation crack estimate
I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.
Preventive Maintenance Service
Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP
Sump Pump Installation
Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.
Sump Pump Installation
Very good explaning of what we needed and how it works.
Basement Defender
Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Sump pump annual inspection
Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.
Replaced back-up pump and new battery
Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.
Preventive Maintenance Service
I have been a customer of Permaseal for years. Once again I found the serviceman, Joe Semany, and his supervisor, Nile, professional, friendly, and efficient. I had a couple of concerns which Joe understood, reviewed, and advised me on. Love this company.
Joni
Sump pump maintenance
Keegan was knowledgeable thorough and professional. He gave 5 star service.
Sump pump maintenance
On time. Professional and didn’t need leave a mess
Concrete Leveling
Sean was prompt and very friendly. Thanks.
Concrete Lifting
Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.
Concrete Lifting
Just had poly lifting job completed and couldn’t be happier from start to finish. Javier and Louis did an excellent job. Looks great. Left job so clean you would never know anyone was here other than the fact I’m walking on level ground now and my new steps look fantastic with bottom step up to code. Also, thanks to Perma Seal for moving dates to accommodate our project. Job well done Perma-Seal !!
Concrete Lifting
Tom was excellent! Punctual, communicative and thorough. Great videos too!
Concrete Leveling
Sean was great. He was on time and knowledgeable.
Concrete lifting
Tom was very professional. He was on time, thorough and the price seemed reasonable.
Concrete Lifting
Nick was great to work with.
Concrete lifting
Tom was great and knowledgeable.
Concrete Lifting
Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally
Concrete Lifting
Jesse
Preventive Maintenance Service
Christian was knowledgeable and professional.
Preventive Maintenance Service
Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you
Preventive Maintenance Service
Christian was prompt. Noticed we needed to replace our batter backup pump and did it on the spot. He was very helpful.
Sump Pump Repair
Alejandro Lopez did a thorough inspection and after testing equipment he discovered the power supply was faulty.
Preventive Maintenance Service
Alejandro Lopez was the tech who serviced the problem. He was efficient and courteous – had good customer service qualities.
Preventive Maintenance Service
Andres was really good. He assessed the problem explained all of our options extremely well. The repair of the discharge pipe was completed quickly as well as the new sun pump and battery back up.
Preventive Maintenance Service
Alejandro was excellent. Very professional and knowledgeable. Good work!
Preventive Maintenance Service
Very informative, and polite. Great work. Alejandro did a great job.
Preventive Maintenance Service
Christian was awesome. Came early and fixed our problem right away. Thank you
Preventive Maintenance Service
Very pleased with Jon