Customer Reviews and Testimonials

Antonio was super informative, punctual, and easy to work with to outline our issues/concerns.

Thank you George H for the quick service we called on Thursday and George came on Friday ! Much appreciated

Dylan explained everything great.

Alejandro was not only very professional but also accommodating and friendly.
He explained what he was doing in great deal . Where he was working was left better than when he came for the job.
Alejandro is a fine young man with exceptional qualities. Perma-Seal is fortunate to have such a hard worker on their team.

Jesse was very helpful and explained everything to the fullest extent.

Thank you George H for getting my crack fixed the next day ! Quick service thank you!

Great communication skills very professional and Informative

From start to finish, my experience with Perma-Seal was top-notch. First off, Matt was very professional and thorough in assessing the overall situation and was excellent at explaining why the things needing repair had gotten to be a problem, and how the recommended repairs would fix things and keep them from happening again. As it turned out, neither he or I had noticed the sump pump problem, and when I finally saw it some days later, Matt came out on a Sunday morning to figure it out and get that included in the other work Perma-Seal was going to be doing.

On the day the work was scheduled to be done, Marcos and his crew of 5 showed up right on time and got right to work. Everyone was professional, polite and happy to answer the questions I had – which truth be told were not many because the crew had given me detailed explanations of what they’d be doing up front. It was easy to tell by watching these guys that they were well trained and knew exactly what they were doing. They were also very hard working and got everything done in one day – which was surprising to me given all they had to do, but apparently not to them. Overall, I’d be happy to have a crew like this one to do any work I needed done.

Jesse was very through in identigying and explaining the problem

Thank you George H for the help working on the window wells / drainage system around the house

Nicholas was very friendly and knowledgeable.

We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!

Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.

This is our second project with Perma-Seal. The first experience was excellent so we asked for them to complete three new projects. Our estimated, Dick, was very knowledgeable and well prepared to evaluate our project and quote a solution. We are very pleased with Perma-Seal.

Christian did a great job

Christian did a great job. Came on time and worked efficiently

Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.

Jim g came out today. He showed up on time and was very professional.

Very thorough and helpful in explaining the system!

Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.

Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!

Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.

Tony W is a very good serviceman.

Tony W is a very good serviceman.

Tom is very knowledgeable and informative.

Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.

Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.

Tony W was very helpful. Asked all the right questions.

Jesse was polite, professional, knowledgeable, and thoroug

I highly recommend permaseal and Jesse. I have been with them for many, many years now!

Nick was early, very professional and polite. Explained everything well no complaints.

Kegan installed a sump and 2 backups (one for a second sump in another area). He was efficient and neat, explained everything to me carefully and left all the areas tidy. Glad that he solved my problem so quickly.

Keegan was a very nice person
Easy to talk to
Thanks
Carmen

Great Service. Really quick, full explanation of the system. Tony W was great in getting everything done. Great experience with your company.

Jake was very patient and polite. He answered all my questions and concerns. He continues the exceptional experiences I have had with Perma Seal. Was a positive experience. Thanks! JP

Honest and helpful for us in laying out our choices, communicated what he’d be doing each step of the way and what we need to know going forward. Great service.

Very good explaning of what we needed and how it works.

Austin explained everything clearly and did a great job replacing my Defender system. Very friendly and clearly appreciates the customer!

Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!

Antonio gets 5 stars.
Perma Seal gets 4 stars.
Overall, perma seal not bad.
Service techs do a good job of scaring you into buying or upgrading equipment and service. Not Antonio. I’m Talking about previous techs.
Prices are a little high.
Survey is very vague. It relies on testimonial to measure satisfaction. And that’s not a scientific way to record data.
Again Perma Seal is Ok over all.

Keegan was great. Very thorough, patient, and kind. He educated me on various components of my water system, which allowed me to make an informed decision of the work being done and any additional jobs I wanted completed. Thank you.

Sean was prompt and very friendly. Thanks.

Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.

Just had poly lifting job completed and couldn’t be happier from start to finish. Javier and Louis did an excellent job. Looks great. Left job so clean you would never know anyone was here other than the fact I’m walking on level ground now and my new steps look fantastic with bottom step up to code. Also, thanks to Perma Seal for moving dates to accommodate our project. Job well done Perma-Seal !!

Tom was excellent! Punctual, communicative and thorough. Great videos too!

Sean was great. He was on time and knowledgeable.

Tom was very professional. He was on time, thorough and the price seemed reasonable.

Nick was great to work with.

Tom was great and knowledgeable.

Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally

Jesse

I wanted to tell you about a great experience I had with your company. I was have a hard day in general and almost wanted to cancel my appointment but knew I needed to have a maintenance check, I was not disappointed. Your service man Antonio was amazing, friendly, professional, and very knowledgeable. He answered all my questions, was thoughtful, careful not to dirty my home and was truly a breath of fresh air. Antonio is truly worth his weight in gold!

Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.

Christian was very thorough and replaced our battery.

Anthony was not high-pressure, which is really nice to hear when discussing issues with our home. Did a great job of explaining everything

Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.

Christian was very efficient. Told us we needed our battery changed and did it right then and there.

Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Christian was knowledgeable and professional.

Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you