Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Thank you George H. Communication was great and the presentation. Best
Crawl Space Waterproofing & Insulation
George H did a great job looking at the crawlspace cracks / encapsulation / permafoam insulation. Thank you for making it easy !
Foundation Repair
Jesse was very thorough in his inspection, and explained everything to me and had great suggestions. I was happy to have him come out.
Foundation Repair
Jesse is thorough, knowledgeable, polite, patient, and willing to answer all your questions and will go above and beyond your expectations! Great experience, very thankful!
Foundation Repair
Jesse came and provided expert opinions on the condition of my home. Very informative consultation. Great!
Foundation Repair
Antonio was super informative, punctual, and easy to work with to outline our issues/concerns.
Basement Waterproofing
Thank you George H for the quick service we called on Thursday and George came on Friday ! Much appreciated
Concrete Lifting
Dylan explained everything great.
Battery Backup Sump Pump
Alejandro was not only very professional but also accommodating and friendly.
He explained what he was doing in great deal . Where he was working was left better than when he came for the job.
Alejandro is a fine young man with exceptional qualities. Perma-Seal is fortunate to have such a hard worker on their team.
Drain tile repair
Jesse was very helpful and explained everything to the fullest extent.
Basement Waterproofing
I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.
Basement Waterproofing
Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.
Basement Waterproofing
Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!
Susan H.
Basement Waterproofing
Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.
Basement Waterproofing
Very helpful
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Basement Waterproofing
Jesse
Basement Waterproofing
Tomas is an amazing person and asset to your company. Please treat him like he did treat me
Window well drains / sump discharge line
Thank you George H for your help and expertise! Flooded basement is a thing of the past.
Basement Waterproofing
I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.
Foundation Repair
Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Foundation Crack Repair
Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.
Bowed Wall Repair
John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.
Foundation Crack Repair
5 stars from start to finish! Thank you PermaSeal George Heller was great
Foundation Crack Repair
Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.
Foundation Crack Repair
George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!
Foundation Crack Repair
Bob Suren did a phenomenal job explaining the crack repair process. Very happy with PermaSeal will recommend !!
Foundation Crack Repair
Thank you George for a great inspection ! Look forward to getting 3 cracks fixed in my basement. NO more water !
Foundation Crack Repair
Thank you for your time George looking forward to fixing the foundation crack repairs !!
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Sump pumps replacement
Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Sump Pump Replacement
Richard explained sump system replacement very professionally
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Sump Pump Replacement
Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.
Preventive Maintenance Service
When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!
Battery Backup Sump Pump
Jon was very informative and helpful. Great service.
Concrete Lifting
Jesse
Concrete Lifting
Was very detailed and explained things well.
Concrete Lifting
Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days
Concrete Lifting
Christen was very professional, and detailed.
a pleasure to speak with.
Concrete Lifting
Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.
Concrete Lifting
Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt
Concrete Lifting
Brett was knowledgeable and gave me great options to fix the problem I was having.
Concrete Lifting
Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!
Concrete Lifting
Jesse
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Preventive Maintenance Service
Alex was great and knowledgeable. He came within the time frame. He also saved me money on my next service to replace secondary pump. Great job and thanks again.
Preventive Maintenance Service
Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.
Preventive Maintenance Service
Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.
Preventive Maintenance Service
Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home
Preventive Maintenance Service
Anthony was on time, personable, did a great of explaining everything
Preventive Maintenance Service
Alejandro Lopez was very friendly and thorough. He checked the sump pump and cleaned the basin. He was able to leave me with a packet of information in the event that I sell the house so the new owners know that they will not have any water issues in their basement.
Preventive Maintenance Service
Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.
Preventive Maintenance Service
Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…
Preventive Maintenance Service
Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.
Preventive Maintenance Service
Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!