Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Alejandro is very professional.
Foundation Repair
Jim G came out today for an inspection. He was very professional and looking forward to discussing the project with my husband.
Replace laundry tubs, faucets and repaired crack in the wall
Victor Rodriguez and Ramiro arrived on time. They explained what they were going to do and answered questions along the way. They were clean, neat and professional. Would definitely recommend them. Best experience with maintenance company ever.
Basement Waterproofing
I appreciate John Ferguson’s quick response from Perma-seal for an Inspection of my Basement and Estimate to my HOA in Carillon. John explained what he was looking for, and pointed out what he was finding as I shadowed him. I learned a lot from John. I could tell that he enjoys what he does and takes pride in his work. He is very knowledgeable and willing to patiently answer my questions. I recommend Perma-Seal to anyone having basement leak issues or needing to seal a crawlspace.
Concrete Leveling
Jesse was very conscientious of the home and very informative
Foundation Crack Repair
George Heller was my rep -Happy with turn around ! Called me right away
Foundation Repair
Thank you George Heller !
Basement Waterproofing
Christian was a pleasure to meet. He was very efficient and made me aware of the promotions available. Looking forward to getting the work done.
Foundation Repair
Jim G came out today and I was blown away by his old school professionalism. You just don’t find that anymore with contractors and salesman. Very refreshing appointment and I look forward to working with PermaSeal.
Sump Pump Repair
Alejandro Lopez (Alex) quickly responded to our emergency call for help with our basement flooding. Our sump pump stopped pumping.
Alex came prepared to replace our sump pump, upgrade our warning device, and replace our battery.
Alex was professional, courteous, and efficient. He took the time to answer all of our questions.
He also returned the next day to adjust the setting of the sump pump.
Alejandro is an excellent representative for PermaSeal.
Basement Waterproofing
I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.
Basement Waterproofing
Very pleasant, kept me informed of what they were doing. Explained the new sump pump. The clean up was spot on.
Basement Waterproofing
Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!
Susan H.
Basement Waterproofing
Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.
Basement Waterproofing
Very helpful
Basement Waterproofing
Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.
Basement Waterproofing
Jesse
Basement Waterproofing
Tomas is an amazing person and asset to your company. Please treat him like he did treat me
Window well drains / sump discharge line
Thank you George H for your help and expertise! Flooded basement is a thing of the past.
Basement Waterproofing
I can’t say enough about Anthony Wang. He did a thorough inspection of our basement, including our crawl space which I didn’t think a small child could get into. We greatly appreciate his diligence and his professionalism.
Foundation Crack Repair
Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Exterior Crack Repair
George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you
Foundation Repair
Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Foundation Crack Repair
Jim G. came out and showed up on time. Was very professional. Showed options on crack repair. Job well done.
Bowed Wall Repair
John Ferguson came to give me an estimate on bowing walls in my basement. He is very knowledgeable and was very thorough in his review. He explained everything to me as he was seeing it and explained why everything was happening and everything made sense. He took his time and was very patient with questions and answered all my questions.
Foundation Crack Repair
5 stars from start to finish! Thank you PermaSeal George Heller was great
Foundation Crack Repair
Permaseal sent someone to my home the day I called in response to a home inspection. Dick arrived and was able to answer our questions, address our concerns, and schedule the work within the timeframe necessary.
Foundation Crack Repair
George Heller was great to work with ! fixing cracks in my crawlspace for the workmanship and lifetime warranty!
Preventive Maintenance Service
Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls
New sump pumps and dehumidifier
Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Sump pumps replacement
Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Sump Pump Replacement
Richard explained sump system replacement very professionally
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Sump Pump Replacement
Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.
Concrete Lifting
Jesse
Concrete Lifting
Was very detailed and explained things well.
Concrete Lifting
Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days
Concrete Lifting
Christen was very professional, and detailed.
a pleasure to speak with.
Concrete Lifting
Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.
Concrete Lifting
Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt
Concrete Lifting
Brett was knowledgeable and gave me great options to fix the problem I was having.
Concrete Lifting
Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!
Concrete Lifting
Jesse
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Preventive Maintenance Service
Alejandro came out today for our annual maintenance. Such a nice guy! He was thorough, professional and cheerful. We will be requesting him for all of our future appointments. Thanks, Perma-seal team!
Preventive Maintenance Service
Antonio was so professional, courteous and very patient. He explained everything throughly, answered all out questions and provided all the information we needed to make a decision. We greatly appreciate PermaSeal for a great experience and especially thank you to Antonio for all his help!
Preventive Maintenance Service
Niko S – very helpful, great service
Preventive Maintenance Service
John did a good job and took his time with the evaluation and took his time explaining tbe b issue time me.
Preventive Maintenance Service
Anthony Modica did an outstanding job on this service call! He was thorough & explained what & why he was checking pumps. He identified a bad battery to the back up pump & replaced it.
Preventive Maintenance Service
Alex was great and knowledgeable. He came within the time frame. He also saved me money on my next service to replace secondary pump. Great job and thanks again.
Preventive Maintenance Service
Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.
Preventive Maintenance Service
Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.
Preventive Maintenance Service
Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home
Preventive Maintenance Service
Anthony was on time, personable, did a great of explaining everything