Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Alex was great and knowledgeable. He came within the time frame. He also saved me money on my next service to replace secondary pump. Great job and thanks again.
Preventive Maintenance Service
Alejandro Lopez did a thorough job checking our system; very professional and efficient.
Preventive Maintenance Service
Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.
Concrete Leveling
Jim G was out today and discussed different areas we can lift concrete to help keep water away from the foundation. He was very professional and courteous.
Preventive Maintenance Service
Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.
Foundation Crack Repair
Oren was wonderful. He explained everything to me. I am happy with Perma-Seal and so glad that I called them.
Preventive Maintenance Service
Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home
Sump Pump Repair
Alejandro Lopez did a great job. I was happy that he let me watch him work and explained each device and walk me through how everything works. Great work thank you!
Basement Defender Install
Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.
Preventive Maintenance Service
Anthony was on time, personable, did a great of explaining everything
Basement Waterproofing
Mike T came out today and he was very nice, sociable, and explained things very clear to me. He was patient when asked the same thing over and over and handled our needs and diagnosed our problem swiftly. I will leave another review once the work is completed but as of now we feel we made the correct choice.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Basement Waterproofing
Permaseal wisdom in hiring Sales Consultant. Walter was great decision. .He is very informative and detained about state of basement water intrusion . And is assessment and pricing options were direct and fair . Moreover Walter was complete in his presentation and left our
trust that Permaseal was our solution . not a surprise to us as my late Father Joe always mentioned his trust in permaseal and we see why he trusted permaseal .
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very informative and showed me videos of the work that needs to be done. He is very polite, and gave me the information that he suggested that needed to be done .
Basement Waterproofing
Nicholas was very friendly and knowledgeable.
Basement Waterproofing
We sooo appreciated the work you did for stopping the leakage in our basement. A couple years after you completed your work, we sold our house through a very bad rainy season and your work continued to keep the basement dry through closing and beyond!!! Thank you so much for a job well done!! We appreciate YOUR GOOD AND KNOWLEDGEABLE WORK! We had another company do work previous to that – that was NOT successful! Thank you again for a job well done!!
Basement Waterproofing
Had some seepage in my basement. Nicholas Liguras came out to find the source of my problem. He was punctual, respectful, and knowledgeable. Nicholas was very thorough in his investigation. Turned out it wasn’t a foundation issue and didn’t try to sell me something that I didn’t need.
Foundation Crack Repair
George H was great to work with thank you for the service !
Five stars! Foundation Repair
Nick L was extremely knowledgeable about foundation issues. He inspected our foundation, found 3 cracks, and provided excellent recommendations on repair, including pricing and options. Responded thoroughly to all our questions. He was a pleasure to work with.
Foundation Crack Repair
Great service, very friendly and responsive to questions.
Foundation Crack Repair
Thank you PermaSeal – Had George Heller at my house and very happy. Appreciate the quick appointment and fair pricing!
Egress Window Installation
Tony W is awesome – thorough in his explanation, generous with his time, patient with my many questions, and up front with his pricing. The best customer experience I’ve had in the basement waterproofing industry.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Crack Repair
Tony W is a very good serviceman.
Foundation Repair
Tom is very knowledgeable and informative.
Foundation Repair
Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Sump Pump Installation
Antonio was very courteous and proficient. He explained all procedures and showed me the unit taking time to answer questions. Company was prompt to return my call. Antonio offered ways to contact a skilled technician in case of need! He did a nice job.
Sump pump inspection
JesseThorough and professional service
Very helpful and informative
Preventive Maintenance Service
Our technician, Sam, was terrific. Professional, polite, and knowledgeable. He did a great job and was a pleasure to work with.
Pump replacement
Service was great and very Informative
Preventive Maintenance Service
Jesse was excellent. Very thorough and excellent communicator. Very pleased.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Concrete Lifting
Sam arrived an d reviewed the work to be done.
Following detailed explanation provided by SAM of actions/options of the project, the proposal was presented and accepted by me.
Sam provided answers to all questions posed and I was delighted to sign and move forward.
His professionalism and dedication to answer all questions and concerns makes him an ideal Poly level sales consultant.
Concrete Lifting
Nick L was very informative and nice. I would definitely call them again.
Concrete Lifting
Sam presented himself very well, he explained everything and was very efficient through the whole process.
Concrete Lifting
JESSE was friendly,polite and extremely knowledgeable.
Concrete Lifting
Jesse was great
Concrete lifting
Tom was knowledgeable, explained my options and answered my questions. I was satisfied.
Concrete lifting
Tom is very knowledgeable and explained everything very well.
Concrete Lifting
Jesse was very personable and very helpful.
Concrete lifting
Tom was straightforward and professional. Explained everything with detail and thoroughly. A
Concrete leveling
Jesse very knowledgeable
Preventive Maintenance Service
Jon did a great job
Preventive Maintenance Service
Christian was very kind and helpful. Very knowledgeable as well.
Preventive Maintenance Service
Christian was very professional and explained everything clearly. He noticed my backup pump was not running properly and changed it on the spot. Thank you!
Preventive Maintenance Service
Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.
Preventive Maintenance Service
Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems
Preventive Maintenance Service
Jake was efficient and knowledgeable I appreciate his expertise with regards to keeping our basement dry and home healthy
Preventive Maintenance Service
Anthony was very nice to do an inspection while he was here checking our pumps. He listed everything based off importance, and gave us options to choose from
Preventive Maintenance Service
Jake was efficient and professional with his recommendations to double check the newer ejector pump system and get the Smart pump monitoring capabilities offered by the basement defender.
Preventive Maintenance Service
Christian solved some problems with our sump pumps
Preventive Maintenance Service
Jake arrived early and was efficient, courteous, and knowledgeable with recommendations on how best to keep our home dry and healthy 5 stars!