Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony Modica was fantanstic! He was very patient, and explains everything very well. He took the time to make sure when he installed our sump pumps, to make sure that it was working perfectly and ran water into the pit to simulate a hard rain
Basement Waterproofing
Jesse did a great job explaining the waterproofing process and going over the quote in great detail
Concrete Leveling
Jesse
Preventive Maintenance Service
Christian was efficient; he let us know it was time to replace our battery.
Sump Pump Repalcement
Christian Salgado came by and made us aware that our pumps were getting old and should be replaced. He then did so, efficiently and answered any questions I had.
Preventive Maintenance Service
I had Perma-Seal install a defender system and a year later we had it maintained by Alejandro Lopez. Great service
Preventive Maintenance Service
This is the second year Alejandro Lopez has been dispatched to our home and both times were fantastic experiences. Thank you!
Crawl Space Waterproofing
Perma-Seal provided an easy consultation, I felt comfortable moving forward and having the work done for my mother. Happy with the results.
Sump Pump Replacement
Alejandro Lopez did an excellent job replacing two pumps – timely and courteous
Preventive Maintenance Service
They are the best especially Alejandro Lopez came and explain and made sure everything was good I recommend there great work
Sump Pump Installation
Excellent service and explained everything thing. Great service! Would recommend to others
Basement Waterproofing
Jim G was very professional. He diagnosed an issue we were having right away and explained exactly how PermaSeal can fix it. Reasonable price and we signed up right away.
Basement Waterproofing
Jesse
Basement Waterproofing
Showed up early,was very knowledgeable and answered all my questions
Basement Waterproofing
Jessie was fantastic !!
Knowledgeable professional
Courteous …a wonderful
RepresentaTive of your company.
Thank you, I will make a decision and contact him!!
Basement Waterproofing & Egress Window Installation
Junior and his crew did an amazing job. They completed major upgrades in a timely manner and left the basement clean! I would definitely hire them again!
Basement Waterproofing
The gentleman who came out, was so nice and informative ! I would recommend Perma Seal to anyone !
Basement Waterproofing
Alejandro Lopez was on time
Called 20 minutes out
Called when he arrived
The best thing is he found nothing wrong
Good service call
Waterproofing & Crack Repair
Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.
Basement Waterproofing
Dick was very knowledgable and professional. Very helpful informative!
Foundation Crack Repair
Jim G was very thorough and professional. Highly recommend.
Foundation Crack Repair
Jim G came out. Great service. Showed up on time and was very professional.
Foundation Crack Repair
I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Foundation Repair
Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!
Foundation Crack Repair
Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.
Foundation Crack Repair
Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!
Foundation Crack Repair
George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !
Crawl Space Encapsulation
I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!
Crawl Space
Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
crawl space
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
Encapsulated crawl space
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
Crawl Space Encapsulation System
Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
Find source of water
We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!
Battery replaced and new pump
Great customer service. Repair was explained clearly. Done in a timely manner.
Sump Pump Replacement
Dick was very professional and knowledgeable regarding the products.
Replace primary and backup sump pumps
Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.
Sump Pump Replacement
Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!
Sump Pump Replacement
Jake was quick efficient and courteous
Basement Waterproofing
Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.
Basement Waterproofing
Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!
Sump Pump Replacement
Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Sump Pump Installation
Christian did a great job
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Concrete Lifting
Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.
Concrete Lifting
Tom was so prompt and clear in describing the job. We are grateful for efficiency.
Concrete Lifting
Tom was wonderful to work with!
Concrete Lifting
Jesse
Concrete Lifting
Was very detailed and explained things well.
Preventive Maintenance Service
Friendly, thorough and provided valuable guidance.
Preventive Maintenance Service
Christian was awesome. All the guys that have been to my house have been great.
Preventive Maintenance Service
Alejandro Lopez was punctual, courteous, and efficient
Preventive Maintenance Service
Alejandro Lopez did a wonderful job performing Maintenance on my pumps
Preventative Maintenance Service
Christian was awesome. Came out when nobody else could and gave me some good advice. Thank you
Preventive Maintenance Service
Aurellio and Eric came to my house today to perform maintenance work. They were AMAZING. There noticed my sump pump wasn’t making a different noise and quickly diagnosed the problem. My pipes were full of iron ochre, completely clogging the system. They were able to efficiently replace all the old clogged pvc piping and got my sump pump system up and running again. I know they had other jobs, but mine was high priority and they didn’t leave u til the job was done. Furthermore, after looking at my old sump pumps, I decided to go ahead and proactively get new ones. They were helpful, didn’t try to upsell me, and cleaned up. All in all, I feel lucky that they took care of the issue before it became a huge problem!
Preventive Maintenance Service
Christian was very professional. Told me I should get my pump changed and did it right then.
Preventive Maintenance Service
We enjoyed having Anthony Modica in our home. He gave us great insight on how air circulates in our home, and will be helping us with a foundation crack that he found. Very respectable and professional young man.
Preventive Maintenance Service
Jace was so knowledgeable and helpful in getting our sump pump updated.
He helped rearrange the area so that the system takes up less space than before!
We are very grateful.
Thank you so much, Jace.
Preventive Maintenance Service
Alejandro Lopez was great and respectful of our home. He went out of his way to explain.