Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Attic Insulation
Enrique Morales and his crew did an excellent job at insulating the attic above the garage and the whole house! They had to remove the existing old insulation, seal everything up, and then install new insulation in the attic above the house as the garage and house are separate. He allowed and offered me to see after each step of the process as they went along. They were very respectful, pleasant to work with, and they cleaned up everything nicely once they were finished. I am looking forward to reaping the benefits of having this done to our home. Thank you Permaseal and your staff for yet another job well done!!
Preventive Maintenance Service
Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.
Foundation Repair
Jesse was very professional and helpful in assessing the cracks and leaks in our basement foundation. I would recommend working with him for any basement needs!
Preventive Maintenance Service
Christian was very thorough and replaced our battery.
Foundation Repair
Jesse was great
Preventive Maintenance Service
Anthony was not high-pressure, which is really nice to hear when discussing issues with our home. Did a great job of explaining everything
Preventive Maintenance Service
Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.
Preventive Maintenance Service
Christian was very efficient. Told us we needed our battery changed and did it right then and there.
Attic Insulation
Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++
Sump Pump Installation
Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Basement Waterproofing
Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.
Replaced Basement Defender
Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!
Basement Waterproofing
Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.
Basement Waterproofing
Jesse
Basement Waterproofing
Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.
Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.
Really good experience today with Antonio!
Basement Waterproofing
Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold
Basement Waterproofing
Tom was very professional in his approach and assessments of my needs. A true pleasant professional
Sump pump replacment
Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.
Basement Waterproofing
Dick was professional, courteous and personable
Foundation Repair
Tom is very knowledgeable and informative.
Foundation Repair
Michael was great! Super professional, and didn’t pressure us at all. Wonderful customer service.
Foundation Crack Repair
Dan Stojakovic was very personable and professional. Knowledgeable of our problem and options for fixing.
Prompt service from PermaSeal.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
Foundation Repair
Jesse was polite, professional, knowledgeable, and thoroug
I highly recommend permaseal and Jesse. I have been with them for many, many years now!
Foundation Repair
Nick was early, very professional and polite. Explained everything well no complaints.
Foundation Repair
Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!
Crack Repair
Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.
Foundation crack estimate
I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.
Foundation Crack Repair
Dave S had prompt arrival. Very professional inspector. Detailed presentation of recommendations. Professional throughout.
Preventive Maintenance Service
Jesse was excellent. Very thorough and excellent communicator. Very pleased.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Battery sump pump
Sam was great. Very knowledgeable and efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Sump Pump Maintenance
Jesse
Preventive Maintenance Service
Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.
Sump pump replacement
Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Sam was courteous and friendly and on time. He explained my options if I wanted to upgrade my system but wasn’t pushy.
Concrete leveling
Jesse very knowledgeable
Concrete Leveling
Sean was prompt and very friendly. Thanks.
Concrete Lifting
Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.
Concrete Lifting
Just had poly lifting job completed and couldn’t be happier from start to finish. Javier and Louis did an excellent job. Looks great. Left job so clean you would never know anyone was here other than the fact I’m walking on level ground now and my new steps look fantastic with bottom step up to code. Also, thanks to Perma Seal for moving dates to accommodate our project. Job well done Perma-Seal !!
Concrete Lifting
Tom was excellent! Punctual, communicative and thorough. Great videos too!
Concrete Leveling
Sean was great. He was on time and knowledgeable.
Concrete lifting
Tom was very professional. He was on time, thorough and the price seemed reasonable.
Concrete Lifting
Nick was great to work with.
Concrete lifting
Tom was great and knowledgeable.
Concrete Lifting
Sean was fantastic and professional. Your company has done a lot of work for us over the last few years and everything has been done well and professionally
Preventive Maintenance Service
Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.
Preventive Maintenance Service
Anthony was very clear with his recommendations, and great with communication
Preventive Maintenance Service
Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal
Preventive Maintenance Service
Avery was awesome today. He was very thorough with his inspection and explained why we needed a new battery.
Preventive Maintenance Service
Jake was very helpful in explaining benefits of crack repairs, dehumidifiers, caring for my water heater, and the benefit of insulating and sealing the band joist for my basement. I appreciate his care and professionalism and hope Keegan King is happy and successful in his new career.
Preventive Maintenance Service
Niko was here to do my initial PMA service. He was very efficient and informative. He was very thorough in his inspection. He was very helpful in educating me in how to maintain/trouble shoot my sump pump. He was also helpful in assisting me with setting up the basement defender app.
Preventive Maintenance Service
Jake was courteous professional and efficient recommending replacing the water heater from 2013 to help keep the home healthy and basement dry.
Preventive Maintenance Service
Jake was professional and conversational appreciated him catching the issue with my water heater that the plumber did not catch. Thank you Perma-Seal.
A firm I count on and they always they come through!
Preventive Maintenance Service
We love Anthony! All options thoroughly explained, and he is very knowledgeable.
Preventive Maintenance Service
Avery was great He answered all my questions and was very thorough with explaining everything to me.