Customer Reviews and Testimonials

Jessie and Greg were Very professional. Thoroughly explained everything. Great service!

Anthony Modica and the Perma-Seal plumber did a great job! There were unexpected piping fixes that were needed that they did. They also found a way to eliminate pump noise. Thanks to Perma-Seal!!

Both guys were outstanding and very knowledgeable. Excellent!

Anthony Modica came out today to check my pumps that I had installed last year. It’s nice that PermaSeal offers this service so that I know the condition of my pump system!

Jim G came out for an inspection. He was great, he diagnosed all the issues and gave options for repairs. Great job.

Jim G did great. Very thorough inspection. Felt comfortable moving forward with repairs. Looking forward to it.

Christian Salgado was courteous and knowledgeable. Although the issue was not with our Perma Seal system he did let us know what the actual issue was and installed a new battery. Thank you!

Very knowledgeable, courteous. Dis a great job. Highly recommend.

Anthony Modica did a great job. He installed a new sump system for me today!

Christian Salgado was awesome. He explained everything in great detail. I look forward to getting this work done.

The gentleman who came out, was so nice and informative ! I would recommend Perma Seal to anyone !

Alejandro Lopez was on time
Called 20 minutes out
Called when he arrived
The best thing is he found nothing wrong
Good service call

Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.

Dick was very knowledgable and professional. Very helpful informative!

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

Jesse was the nest!!!!!

Avery was very personable and knowledgeable. I appreciate his explanation and the time he spent answering my questions.

I waited to right a review until after we had a few heavy rains. The work that Hugo and his team did was excellent. They scheduled the repair quickly and worked throughout the day. They were professional and explained everything to me. We have not had any leaks since they worked on our home.

I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.

Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.

George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !

Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!

Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!

Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.

Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!

Jim G. came by and was very helpful and informative. Very satisfied with his service.

Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.

Jim G was great. Great experience.

Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.

Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.

We were able to set up an appointment to have the work completed in a timely time which I appreciated.

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.

I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.

Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!

Jake was quick efficient and courteous

Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Christian did a great job

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Jesse

Austin K did a fantastic job today with his manager. He was able to replace my sump pumps quick an efficient.

Brett was very professional and explained the project very well.

Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Tom was wonderful to work with!

Jesse

Was very detailed and explained things well.

Tom arrived promptly, was very curteous, and answered all my questions. He showed me a video of how concrete slabs are lifted which was very helpful. He provided a detailed quote with two options. I was very satisfied with his presentation and will be making a decision about proceeding within the next thirty days

Christen was very professional, and detailed.
a pleasure to speak with.

Christian has been a pleasure to work with the last two times he came by.

Antonio was great! Quick, hard working, respectful!

Once again we received great service from PermaSeal. Our tech Alejandro Lopez did a great job at explaining the results and next steps to take after the scheduled maintenance inspection. He was very courteous and friendly.

Perma Seal waterproofed our basement 3 years ago and it was the best thing we ever did as our basement has been dry ever since. Their service department is wonderful and their technicians as well. Specifically, we had Alejandro Lopez service our dehumidifier and he was excellent…courteous, very informative, took his time to explain everything. Was so pleased with him that we will request him again when we need service. I would highly recommend both Perma Seal and Alejandro for all your service needs.

Antonio is the best!! He is very friendly and informative and does excellent work. I trust him completely in my home. Always positive and willing to answer questions.

Anthony was very thorough and courteous. Gave me different recommendations

Alejandro Lopez came out yesterday to perform the annual maintenance on our system. He was pleasant, polite, and he made suggestions for updates and improvements. He listened to all my concerns and answered all my questions.

Wow! Jake did a phenomenal job of explaining the recommended services for my home is appreciated his thorough walk through and the precise nature. He also helped with prioritizing these repairs to for my budget 5 stars!

Anthony did a great job explaining everything, and installed a new battery for us!

Jesse checked all items purchased from Permaseal and everything inside and out to insure gull functionality. Jesse did a thorough inspection.