Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
All crack repairs have held up strong thank you George H at PermaSeal !
Crawl Space Repair
Jim G and Omar did great. Thorough inspection of my crawl. Found 3 cracks. Gave option for underground extension and back up system
Concrete Leveling
Thank you George H for Polylevel and crack repairs. Happy to get this done !
Basement Waterproofing
Jessie was excellent; he gave me a thorough explanation of future and services that would be provided. He made me feel informed and comfortable with attacking this level of work on our property.
Foundation Repair
Jim G was out today. He performed an inspection in the basement. He made sure there wasn’t any structural issues with my wall.
Preventive Maintenance Service
Jesse checked all items purchased from Permaseal and everything inside and out to insure gull functionality. Jesse did a thorough inspection.
Foundation Settlement Repair
Jim G was out today and laser measured my garage and gave me the greatest news. My foundation wasn’t settling. He looked around and saw that my window wells were broken and there was some debris and vegetation growing in my window wells. I look forward to having them cleaned out and well covers replaced.
Crawl Space Waterproofing
Jim G came out today and performed an inspection in my crawlspace. He found a leaking crack I didn’t know about. He also advised that my flexi supplies on my water heater were against code. Look forward to having the work done.
Foundation Settlement Repair
Doro Sanchez and his partner sealed the entire foundation from the front all the way to the back on one side of the house and did all of the sidewalk center lines as well. Looks fantastick very professional. I would recommend them always.
Basement Waterproofing
Jim G was out today for an inspection. He was very thorough and professional. He showed a presentation as well.
Basement Waterproofing
I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.
Basement Waterproofing
Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.
Basement Waterproofing
Great job
Basement Waterproofing
Overall great service. Additional service was not quoted and added on during the process, but they gave me a discount. The floor was left a little dirty, but mostly everything was cleaned up nicely. Service crew was very professional and good a great job. Thank you
Basement Waterproofing
Nick D was great. He was very nice and thorough. He broke everything down in an easy for me understand what needed to be done and why. Highly recommend him.
Basement waterproofing
Guys did a great job and work fast. Explained everything in detail before they left.
Basement Waterproofing
Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.
Basement Waterproofing
Jim G and Tony W were out at my home. Very thorough and professional presentation. I chose to work with PermaSeal.
Basement Waterproofing
Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.
Basement Waterproofing
Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.
Foundation Crack Repair
Jim G came out for an inspection and appointment today. He was helpful, thorough and professional. I appreciate the white-glove customer service he provided on behalf of Permaseal and I look forward to working with the company moving forward. Highly reccomended.
Basement wall reinforcement
Can’t say enough about Sergio and Josue’s (and their crew’s) quality customer service, professionalism and expertise. I am so relieved I decided to go with PermaSeal. They stand by their guarantee. I am in good hands with PermaSeal!
Foundation Crack Repair
Jim G. came by and was very helpful and informative. Very satisfied with his service.
Foundation Crack Repair
Jim G. came out for an inspection of a foundation crack and was highly professional, knowledgeable, and very personable. Arrived on time, gave us a detailed estimate on spot, and answered all of our questions. Highly recommended.
Foundation Repair
Jim G was great. Great experience.
Foundation Crack Repair
Dick explained everything in detail about the process and time it will take to get the issue resolved for the foundation crack repair. He was thorough in the explanation and provided all necessary information to get the job done.
Foundation Crack Repair
Jim G was here today at my home to look at my foundation cracks and was very professional and informative about what Perma-Seal would be able to do.
We were able to set up an appointment to have the work completed in a timely time which I appreciated.
Foundation Crack Repair
Jim G was great explained crack repair process. Also gave me a price on new water heater. Great experience!
Foundation Repair
Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.
Foundation Crack Repair
Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Foundation Crack Repair
Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.
Crawl Space Encapsulation
I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.
Crawl Space
I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!
Crawl Space
Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.
crawl space
I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!
crawl space
Perma-Seal report card was shown as excellent for the work our crew with Don and Francisco were on. Customer showed all areas with complete satisfaction, here is an example:INSTALLATION CREW:The installation crew arrived within the specified time period. 5The crew was friendly and courteous. 5The crew was professional and efficient. 5The work area was left clean to my satisfaction. 5OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5
crawl space
Duane and Roberto from Perma-Seal were given a perfect report card from our customer, Tom G. They completed a 1300 square foot crawl space encapsulation project.
Encapsulated crawl space
I thought that my problem would take two days to complete. But no these guys rocked it out in one long day. These guys had to go through my house to get to the crawl space, which is in my bedroom closet. With tarps down covering every inch of carpet these guys hauled bucket after bucket out the front door. Then back in with the gravel. These buckets were very heavy. They were so conscious about my tv and another wooden chest. Not one scratch or ding. I could have not had a better crew than these guys. I really hope that they get full recognition for a super job.
Crawl Space Encapsulation System
Excellent job by the Perma-Seal team!Chris Hayden did a great job of inspecting my crawl space, reviewing my options and recommending the right solution. In addition, he stopped by on the morning of the installation to review the scope and schedule with me and the installation team.The installation team arrived on time and with all of the materials they needed. The installation was done in a professional manner and they completed the job on time. They did a great job of working around my family and did not disturb my home office business. I have not had a moisture or smell problem in the crawl space since the installation was completed. I will recommend Perma-Seal to anyone needing a crawl space solution!
Outside PVC drainage for sump pump
George was great and gave me a quote the same day ! Thank you PermaSeal
Sump Pump Services
Anthony and Nile came out to the home to check on the Sump Pump. They were able to detect a problem with the back up battery and did a replacement as promised in the warranty. They were both very knowledgeable and polite. They made the work and inspection easy to follow.
Sump Pump Replacement
christian was prompt and called when he had to stop at a job on his way here. he replaced the pump and left the house in the same condition as he found it. a very pleasant person/employee.
Sump Pump Replacement
Geovani was prompt and got to work. Was very neat and organized. Everything turned out great.
Sump Pump Replacement
Tyler Made My day, He is a Great Asset to perma-seal He called and let me know he would be arriving in about 25 mins and was there on time. I let him know my husband would be there and he asked for a name. Tyler let us know what the issue was, what our options where, what we needed to do NOW and what could be done later. He was very confident in the work he was getting ready to do. Tyler was very PROFESSIONAL, KNOWLEDGABLE, COURTIOUS, Thank you TYLER
Sump Pump Replacement
Christian was professional and friendly and very competent and efficient. I appreciated his service.
Preventive Maintenance Service
Christian was friendly, knowledgeable, and prompt. Excellent service as expected. Thank you again.
Ed
Preventive Maintenance Service
Christian was prompt and had great communication. Inspected with me and pointed everything out, was quick, courteous and completed all the tests. Recommended a battery replacement, which he then did on the spot, and helped me get set up with the Basement Defender app. Easy, no issues.
Basement Waterproofing
The Perm-Seal representative was very knowledgeable and helped solve some long term basement issues that should make a big difference ! He was personable and very helpful.
Sump Pump Repair
Christian was a solid representative. Took the time to explain all options and tried very hard to accommodate us.
Concrete Lifting
Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.
Concrete Lifting
Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.
Concrete Lifting
Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!
Concrete Lifting
Tom very good at informing me of my options and what needed to be done
Concrete Lifting
Brett was very professional and explained the project very well.
Concrete Lifting
Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.
Concrete Lifting
Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.
Concrete Lifting
Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.
Concrete Lifting
Tom was so prompt and clear in describing the job. We are grateful for efficiency.
Concrete Lifting
Tom was wonderful to work with!
Preventive Maintenance Service
Christian is a true gentleman. He has educated me beautifully about my battery as well as my outside drainage. I feel confident and reassured about his reccomendations.
Preventive Maintenance Service
James and Niko were prompt, efficient and very helpful.
I highly recommend Permaseal services.
Preventive Maintenance Service
Niko did a wonderful job arrived promptly and was very thorough. He walked me all my options and helped me find the best solution. I look forward to seeing him next year.
Preventive Maintenance Service
Jake and Gus were professional and informative about options to replace some of the aged appliances in our home. We appreciate their knowledge and expertise.
Preventive Maintenance Service
John was quick, informative, and professional!
Preventive Maintenance Service
Christian was thorough in his inspection. He changed our batter and filter the same day. Thanks
Preventive Maintenance Service
All around excellent job by Jesus!
Preventive Maintenance Service
Anthony & James were very punctual, and did a great job answering all our questions
Preventive Maintenance Service
Jake was on time and offered insight and professional consultation on replacing our water heater and upgrading the insulation in our home.
Preventive Maintenance Service
Jacob was courteous and professional going over our options to best improve the health of our homes sump systems as well as bringing to our attention that our waste ejector pit has been unsealed and venting into our basement. We appreciate his expertise and console in these matters.