Customer Reviews and Testimonials

George heller came out in a snow storm to crawl through my crawlspace and give me a great estimate on encapsulation and crack repairs. Thank you for your help and 5 star service !

Jace was so knowledgeable and helpful in getting our sump pump updated.
He helped rearrange the area so that the system takes up less space than before!
We are very grateful.
Thank you so much, Jace.

George Heller came out the same day I called to install an egress kit and new window well cover. thank you for the quick response

Alejandro Lopez was great and respectful of our home. He went out of his way to explain.

Thank you Geroge H for quoting me crack repair and sump pump. Coming out right away for the work much appreciated !

Christian was very friendly and gave great advice.

I had a great experience with Jim G. He did a thorough inspection and came up with some good solutions for my home. Job well done.

Jim G came out today. He was very patient with me and answered my 99 questions. Looking forward to having the work done!

I think this is only the 2nd review I have ever done, it started with the way I was greeted, to the way the scope of work was explained.

It was a conversation, not a sales pitch.
Thanks Alejandro

Lauren

Alex did a great job. Knew immediately what was malfunctioning and corrected it. Because of its advanced age, he suggested that we replace the backup pump. We’re thinking about it. Great stuff.

Jesse

Showed up early,was very knowledgeable and answered all my questions

Jessie was fantastic !!
Knowledgeable professional
Courteous …a wonderful
RepresentaTive of your company.
Thank you, I will make a decision and contact him!!

Junior and his crew did an amazing job. They completed major upgrades in a timely manner and left the basement clean! I would definitely hire them again!

The gentleman who came out, was so nice and informative ! I would recommend Perma Seal to anyone !

Alejandro Lopez was on time
Called 20 minutes out
Called when he arrived
The best thing is he found nothing wrong
Good service call

Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.

Dick was very knowledgable and professional. Very helpful informative!

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

Jesse was the nest!!!!!

I have working with George Heller twice now on fixing cracks in my crawlspace. Highly recommend very professional and it works!! Appreciate all the hard work and timely appointments.

I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.

Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.

Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.

Oren Danino evaluated our repair needs for our foundation very efficiently and scheduled the repair quickly. He’s extremely knowledgeable about diagnosing ones situation and determining what’s the best solution. We were quite impressed with his range of knowledge and ability to give us a range of solutions allowing us to make the best decision for is collaboratively. Thank you!

Dick -I am a client of 20 years, you did work for me in 2004 and it was outstanding. Dick gave me very professional and prompt service. also a thorough job of explaining all the details of the project.

Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!

George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !

Jim G came out for my estimate. Right on schedule. Professional, courteous, and helpful!

Jim G came out today to check the corner of my basement getting water. Quickly located the problem and provided a solution. I appreciate the promptness of the appointment as well. Thanks!

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

They are very professional and on time. Everything was what they said it would be. They did their own financing which was helpful. They also had the best price out of the bids we got. They installed new drain tile & sump pump in our crawl space.

Duane Swiggum called to confirm he was coming ahead of time and showed up on time to give me an estimate for encapsulating my crawl space. He was very helpful and we will definitely be working with him in the future. Perma-Seal seems like a reputable company thanks to its employees.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.

Perma-Seal repaired three foundation cracks under the crawl space. The technician that did the actual work was excellent. He was punctual, courteous, polite, kept a clean work space, and very informative.

I have a dirt crawl space. High water table. Had bad experience with other waterproofing company Perma-Seal came in and gave me detailed description on how to correctly do job. From beginning to end, Perma-Seal did EVERYTHING they said they would. Had engineer inspect their work. He was VERY impressed with Perma-Seal. I would recommend Perma-Seal to everybody. Their service people and all others that I had contact with were polite and courteous. Thanks for the great work you did Perma-Seal.

I would like you to know how very much I’ve appreciated your crew member Karl. He is always pleasant, helpful, neat, and knowledgeable. It is really a joy to trust him in your crawl space. Thanks so much! Rosie is great on the phone!

Perma-Seal did a crawl space encapsulation on Michael’s home located in Highland Park, IL. We received a 5 stars for each aspect of the work completed. Along with a perfect 5 star rating Michael wrote, I like the work that Perma-Seal did on my craw space.

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Jake was very helpful explaining what the problem was and how to fix it. Service was completed quickly. I would definitely recommend Jake and Perma-Seal.

Dick at Permaseal did a great job with his visit for a project estimate. He thoroughly and clearly identified the issues, solutions, costs, and warrantees. Thanks!

Jake was quick efficient and courteous

Manny did a great job today installing a new sump pump. He was quick and efficient and very polite. It was a pleasure working with him.

Tyler came out to look at an old sump pump that wasn’t working correctly. He took a look and he told us the system was 17 years old. (Permaseal) We tried to buy a new battery which wasn’t working the best. So we needed to update what we currently had. Tyler was very knowledgeable about permaseal products and talked to us about updating our current system. We have two sump pumps so we decided to update both units. Tyler got to work. Had the parts on the truck and didn’t have to come back to install. He installed both units fairly quickly. Cleaned up and left the area in the way he found it. Went over the basement defender app and he was out the door. What a nice guy!!! I would recommend Permaseal/Tyler to anybody that needs your services!! 5 out of 5 Stars!!!

Antonio was prompt and courteous. He was very knowledgeable and I am happy with the plans we made to fix my sump pump situation.

Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.

Christian did a great job

Jake was great. He explained everything in detail (learned about sump pumps today) what was happening to my pump and what was needed to fix it. At no point did I feel that I was under pressure to make a decision and he was nice enough to go through everything again over the phone with my husband who was at work.

Jesse

2 nice guys (SORRY TERRIBLE WITH NAMES🤦‍♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!

Brett was great and very knowledgeable. We will recommend him and Perma-Seal to our neighbors.

Tom is a true professional.
Punctual, knowledgeable, informative and no high-pressure sales routine!
Very pleasant experience quoting our driveway project.

Brett Meeker was great and explained everything very well! We feel very comfortable with hiring Perma-Seal!

Tom very good at informing me of my options and what needed to be done

Brett was very professional and explained the project very well.

Brett is a very good salesman and answered all of our question thoroughly. We will refer permaseal in the future.

Brett was very up front and forward with everything about poly. We used Perma-Seal in the past with our basement and everything is working really well! We highly recommend your company.

Tom communicated great from start to finish during our whole experience with him. Explained what would be done to raise our back patio and answered all of our questions.

Tom was so prompt and clear in describing the job. We are grateful for efficiency.

Alejandro Lopez was patient, understanding and listened to my concerns and explained everything he did in the process. He was also training a nice guy who was also just as informative.

My confidence in my tile system is renewed.

John did a great job. Very helpful and gave us a good lesson on using the app.

I have not had you guys for quite some time. Christian came by and assessed my pump situation very efficiently. He put the system in for me in an efficient manner as well.

Anthony provided great service and great advice on how to keep my house try. He is a very experienced technician and I highly recommend!

Alejandro Lopez is an excellent technician, who repaired our problem with our backup pump, which needed drilling of a hole next to the pipe in our backup pump to prevent an air lock in the system. Alex was very courteous, helpful and professional in working with us to solve this problem.

Anthony Modica did everything well! He was very informative and knowledgeable, and gave me recommendations on how to keep my basement dry for the future

Christian came by and noticed that my dehumidifier was not working; he changed it for me at no cost. He was polite and made me aware of a crack repair on my back wall.

Antonio came out for sump pump inspection. Pleased with job

Job well done

Antonio was very nice and helpful. Answered all my questions and even put a new light bulb in for me cuz I couldn’t reach. 😆