Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Colin was professional and worked well with answering all our concerns
He promoted some options for future work . He is in our opinion asset to your company !
Well Done
Attic Insulation
Nick D was very informative and explained everything
Preventive Maintenance Service
Austin was excellent. He gave us a call when he was 15 minutes away and let us know that he might show up earlier than our scheduled time but he was happy to wait since he was early. Once here, he was incredibly friendly and knowledgeable and explained everything.
Sump pump and back up
Hiring Austin was the best decision I have made in long time. He was so professional and knowledgeable about everything. He talked me through everything and installed quickly with no mess. He even removed my old system! Thanks!
Attic & Basement Insulation
Nick D. Super knowledgeable and professional. Highly recommended
Basement defender
Nick was great and very informative and presented exact solution to the problem.
I’d highly recommend him and and his services!
Crawl Space Waterproofing
Nick Liguras was extremely thorough in his evaluation of the status of our crawl space. He noticed areas of concern and presented options for addressing the concerns. Nick discussed my priorities and how we could plan the job in a way that addressed the most pressing issues while also planning for future work. He was very patient in answering questions and provided a lot of photos and a very specific quote so I knew exactly what needed to happen. He also gave me information regarding special deals and options for how I could budget for repairs. Most importantly, he respected me and was not aggressive or pushy as I considered my options. Thanks, Nick!
Preventive Maintenance Service
Jon was very professional and helped us with our sump system would recommend him to anyone
Sump pump and basement defender
On time, good communication, friendly and knowledgeable.
Thank you!
Preventive Maintenance Service
Very informative and patient Jon help me out with everything I needed
Concrete and Basement Inspection
Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.
Inspection
Jim B came to my house for an inspection. He was professional and thorough!
Inspection of basement wall to find out where the water was coming fom
I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes
Basement Inspection
Nick L. was very professional and answered all of my questions. Was on time which is always a plus in my book. His explanations were very detailed and much better than some of your competitors.
Basement Inspection
He was very thorough when looking at what I needed, and in explaining the why.
Waterproofing consultation
Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!
Estimate for Water Seepage
Great service, helpful examples and answered my huge list of questions. Really appreciated Henry taking the time to work through different issues and concerns.
Preventative maintenance
I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!
Sump pit replacement/outside drainage
Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.
Basement Inspection
Henry Heller came out to do an estimate for a crack in my foundation. He was great, he took a look around the whole basement to help me I’d any potential future issues. We addressed my concerns and he also gave me ideas for future prevention and what’s available for my situation.
Great service, knowledgeable, kind
Foundation repair
I’ve used PermaSeal a few times over the years to repair some foundation cracks. Vicente contacted me prior to arrival and was very polite and punctual, which I greatly appreciated. After a brief discussion with him to better educate myself, he was very open about my repair options and future possibilities should additional work need to be done. After that he went to work and knocked everything out pretty quickly. We reviewed everything that was done and he was on his way. You can’t help but respect a person who comes in, educates you and does his job with great customer service skills. This has become a lot art form. Thank you
Basement seepage and new sump pump hole with sump pump
I had major seepage problems, the crew that came and did the work were excellent. They jackhammered my basement floor and installed a new sump pump basin and sump pump and installed a French drain beneath my foundation. They kept the mess to minimal and worked very hard. I also had 2 minor problems after the work and Permaseal did come back and address them both. My problem is with the salesperson, Jim A. he was very responsive until I signed on the dotted line. I am still waiting to get a paid copy of my invoice and when I signed off on the job at the end of the day the crew chief said that they would come back in spring to finish the outside because my work was being done in the middle of January, sounded fine with me. Now nobody seems be able to verify this and are saying that it is an extra charge, really? I was sold a complete project from start to finish per Jim. Now I can’t even get him to respond. In addition, he gave me poor information on two points of my basement project that could have been major problems if the Permaseal crews had not corrected his direction.
Foundation crack sealant
My patience paid off. The first technician Perma-Seal sent out for service didn’t seem to have a clue of what he was doing. Nothing got done, in part because I felt it best to have another technician do the work. Trusting in the reputation Perma-Seal has established for themselves, I waited it out for another technician at a later date. I was so right!!! I haven’t had a drop of leakage in my basement ever since.
plumbing and foundation repair
Howard installed a new water heater and replaced the ejection pump. He worked professionally, answered questions, and cleaned up the work area.Manuel worked quickly repairing a crack in the basement wall. He remembered working at our home when Perma-seal installed the basement waterproofing. We have a Perma-seal preventative maintenance agreement to ensure we do not have any water problems. We have only had good experiences with the Perma-seal employees.
Consultation and estimate
Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.
Structural Repair
We are very happy with the services we received filling our 4 structural foundation cracks. Marco Botello was our installer and chief, and he was incredible and very professional. He was very friendly, and worked incredibly hard… I recommend him as a installer.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
Foundation repair
Joove and Perfect Did a Great job and at a timely finish. They cleaned up after the job and answered all my questions. I could not had a more perfect experience. I will past this off to my family and friends.
Foundation Inspection/Assessment
Our recent visit from Jorge P. was extremely helpful and informative, as he took the time to explain the extent of the undisclosed foundation damage and water damage to our recently purchased home, and was also kind enough to look over some of our paperwork, and patient enough to make sure that we thoroughly understood. A very pleasant experience and we are very pleased with his service.
basement sealing
Jose L Duvon recently came to fix a crack in the foundation of my basement. He was very professional, polite, friendly and seemed knowledgeable. I am now hoping I will not need the services of Perma Seal in the future. Crossing my fingers and saying a prayer.
sump pump and backup replacement, foundation sealing, cover for window well replacement
Mariano M. arrived on time, listened carefully to my concerns, made the replacements quickly and completed all of the repairs within 3 hours. I was very impressed with his kind manner and helpfulness. The sumps are functioning well and the window well cover looks great. Thank you Mariano!
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
replace sump pump seal cracks basement wall.
Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
Sump Pump and Backup sump pump system
We recently worked with Dick Forcone to get a new Sump Pump and backup system. Dick was great to work with. Very knowledgeable and very thorough with how the Sump pump system worked. Thoroughly explained the installation process and benefits. Dan Weber did the installation. Dan was very professional during the installation which he did in a timely and efficient matter. We have been very pleased with Perma-Seal starting from the initial visit to the installation. I would highly recommend this company.
Install new sump pump and repair basement crack
Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!
Free Estimate
I had Eric come out last week for a free estimate about the water/sump pump continuously running in my basement and I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS EXPERIENCE!!!! Eric was extremely professional, knowledgeable, and helpful in diagnosing the cause of my water concerns. He called me directly to confirm his arrival time that day, showed up on time, and honestly couldn’t have been more helpful. As it turned out- I did not have the water problem I thought I did, and did not need to schedule service, but you can believe that I will be calling Permaseal AND ERIC (!) next time I do! Thank you for running such a professional and compassionate operation.
Sump Pump Inspection
Romy came out today to inspect our sump pump and install a cover over the basin. He was very thorough and explained everything. He took his time and did an excellent job. I would definitely recommend Perma-Seal and Romy!
Annual Sump System Mainenance
Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.
Replacement Pump
Chris DeLuca replaced our original pump the other day. He was a delight to work with. Professional, Personable. A real pleasure to work with.
Concrete Lifting
Sean was on time and talked football with me. Nice guy and go Bears!
Concrete Lifting
Sean was on time and gave me best price for value.
Concrete lifting
Tom showed up on time, explained everything clearly, answered all of our questions, and was a pleasure to work with.
Concrete Lifting
Sean was awesome. he was on time and patience .
Concrete Lifting
Sean was AMAZING! He made this process SO smooth and easy. We will be customers for life!
Concrete lifting and yard drainage
Tom was puntual and professional. He’s an upright guy!
Concrete Lifting
Sean was great and proffessional. I give him 5 stars.
Concrete lifting
Tom was excellent in presenting himself and the work that will be done on our home.
Concrete lifting
Tom spent a couple hours with me,surveying my sunken concrete, writing a comprehensive estimate and explaining the process of lifting and leveling my walks. It’s obvious to me I’m getting a quality job and Tom is a great representative for the company.
Concrete Lifting & Waterproofing
Sean was on time and informative .
Preventive Maintenance Service
Jon was exceptional at his work
Preventive Maintenance Service
On time. Knowledgeable. Provided good options
Preventative Maintenance check
Sam was efficient and helpful.
Preventive Maintenance Service
Jesse came to inspect the sump pump and did and excellent job. He was even early for the appointment. Easy to talk to and extremely professional.
Preventive Maintenance Service
Keegan was great! Very friendly and knew his stuff. He preformed the maintenance on the pumps and checked around the house. He showed us the video about the dehumidifier which we will consider later. He and my son got the pump hooked back up to the internet and showed me how to check online to see if there are any problems. I hope Keegan comes back for my inspection next year.
Preventive Maintenance Service
So pleased with the honesty and professionalism John has shown me. You have an outstanding employee. I will continue to work with John until my work is finished. He’s awesome!
Preventive Maintenance Service
Our technician was wonderful! He was knowledgeable, friendly, and efficient. We would definitely welcome him back for our next service need.
Preventive Maintenance Service
Keegan performed annual maintenance on my Basement Defender system, and he replaced a pump float switch that had been acting up. He was prompt, courteous, skillful, and efficient. He listened carefully to my description of the pump float issue, and addressed it effectively.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
Jesse