Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Basement Waterproofing
Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!
Basement Waterproofing
Antonio was very kind and patient. He was not able to identify where the leak is coming from but gave me clear instructions on what to look for and where. I feel he took the required time, double checked multiple areas and went into the crawl space multiple times without getting frustrated or upset.
Preventive Maintenance Service
Jon Groen was very professional and explained things as he went through. He provided excellent service.
Foundation Crack Repair
Richard is a knowledgeable person pertaining to the situation that i have
Preventive Maintenance Service
Jesse was great. Answered all my questions. Very informative. Thanks
Basement Waterproofing & Crack Repair
George was great today. Thank you PermaSeal for all the help. Excited to get the cracks fixed
Preventive Maintenance Service
Jesse was very good and gave me good advice.
Sump Pump Replacement
Austin is a great representative for your company. He was very proficient at his job, not only of the evaluations of present equipment, but also the installation of the replacement.
Preventive Maintenance Service
When Austin Reed came to check our sump pump system he could not have been more professional and courtesy as well as patient and persistent. He was trying to identify the exact source of our problem with the ejector pump. What a great asset he is to your team!!
Basement Waterproofing
Jesse was very knowledgeable and explained things very well.
Basement Waterproofing
Nicholas gave me a thorough consultation and inspection of my basement and the outside of my home foundation
Basement Waterproofing
Chris is fantastic! Professional and informative. I hope management realizes what a great representative Chris is for Perma-seal.
Basement Waterproofing
Back in July, my house in Chicago was hit with our fourth sewer back. We had two feet of sewer water and lost everything. All the contractors we talked to saw this is likely to happen again. I reached out to Permaseal and was connected to Don B.
We met during my first flood but we couldn’t afford the service at the time. Once we gave them a deposit and secured a date, the rest was seemless. The crew arrived on December 11th were super nice and professional and got the project done two hours earlier than expected.
Basement Waterproofing
Tom was excellent. He was very thorough answering all my questions.
Basement Waterproofing
Nicholas answered all of my questions, was very knowledgeable and thorough!
Basement Waterproofing
I am very pleased with the service. I am ready and waiting to have it done. Thank you to Dave S. for coming out and giving me the chance to learn about the process. Look forward to you coming out.
Basement Waterproofing
Nick came to my home today and gave me a consultation. He was very nice and explained the information I needed, and now I’m informed. I can
Make the best decisions for the work I need.
Thanks
Basement Repair
Tony W was knowledgeable, friendly, courteous, patient, explained thoroughly.
Foundation Crack Repair
Tony W was great! On time, efficient and did what we needed done. Would use you guys again.
Foundation Crack Repair
Tony W was very helpful. Asked all the right questions.
Foundation Repair
Jesse was polite, professional, knowledgeable, and thoroug
I highly recommend permaseal and Jesse. I have been with them for many, many years now!
Foundation Repair
Nick was early, very professional and polite. Explained everything well no complaints.
Foundation Repair
Nicholas is a great representative for your company. He was prompt and very professional. He explained the issues thoroughly in terms that weren’t difficult to understand. Nich is an outstanding Sales Representative!
Crack Repair
Dave S. was an excellent consultant. He was very thorough and explained everything. He was very patient. We accomplished everything and more so.
Foundation crack estimate
I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.
Foundation Crack Repair
Dave S had prompt arrival. Very professional inspector. Detailed presentation of recommendations. Professional throughout.
Crack Repair
Tony W
Foundation Inspection
Sam is courteous, friendly and professional highly recommended
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
crawl space encapsulation
Best decision. Professional and pleasant work crew. Had the crawlspace done 30 years ago but what Perma-Seal did last month correctly solved the moisture issues. Perma-Seal is so worth the investment, great resale value.
Crawl space drainage system and installation of new pump
Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.
Basement Defender, Drain Tile
Jason came out and provided me some great options for my crawlspace as well as adding a back up system.
Crawlspace
Jason answered all questions. Thanks!
Crawl space encapulation
Jason from Perma Seal did a great job to identify crawl space issues.
Preventive Maintenance
Gene performed my preventative maintenance check and ran into a few spiders/webs who were residing in my crawlspace as well!! He checked all 15 points listed on the PMA check list well, made some suggestions and checked my water heater as an additional request I had. Gene is a competent professional with a pleasant personality who is an asset to your company.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
crack sealing and crawl space drain tile
Matt T. and Chris D. came to reconnect the plumbing and electric after the other work was finished. They did a great job and even went the extra mile to make sure that some previous plumbing problems were not going to leak and cause a problem. They also moved the freezer and work bench back into place instead of making me wait for other laborers to come and do that. Not only do they do really nice work, but they sure went the extra mile.
Repair crawl space, encapsulate.
Sergio and his crew were great. Efficient, knowledgeable, polite, hard working. It was not easy going up and down the stairs carrying heavy concrete, stones, supplies. They were dedicated to doing a great job and they did. They were real pros and real gentlemen.
Annual Inspection of Triple Safe Sump Pump System and inspection of crawl space for cracks
Rich Betts did a thorough inspection of my sump pump system and explained some of the features of the newer models. He also did a thorough inspection of the crawl space for cracks and, at my request, also looked for possible entry ways into the crawl space for mice of which I occasionally have had problems with. He discovered three cracks that he identified as needing attention and also a possible entry where mice might be getting in. Rich was extremely courteous, professional and knowledgeable. It was a pleasure dealing with Rich.
Preventive Maintenance Service
Our technician, Sam, was terrific. Professional, polite, and knowledgeable. He did a great job and was a pleasure to work with.
Pump replacement
Service was great and very Informative
Preventive Maintenance Service
Jesse was excellent. Very thorough and excellent communicator. Very pleased.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Battery sump pump
Sam was great. Very knowledgeable and efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Sump Pump Maintenance
Jesse
Preventive Maintenance Service
Keegan is a great technician with a great personality. He is also a great salesman. He answered all my questions fully in a way I could understand clearly. He got me set up with a new pump and new backup system and walked me through the registration for the basement defender system. All around outstanding performance.
Sump pump replacement
Sam did an amazing job. We had a bit more complicated of a situation that originally expected when we made the call and Sam worked through all our issues and got everything fixed and up and running. He was thorough and respectful of our home. I would highly recommend.
Concrete lifting
Tom is pleasant, gave a great explanation of the services.
Concrete Leveling
Nicholas was a very knowledgeable and caring sales consultant. I feel like I am in good hands and will be taken care of.
Concrete lifting
Tom explained everything very clearly.
Concrete lifting
I’ d give Tom 6 stars if I could. He was very efficient.
Sump pump and concrete leveling
Great Communication! I’m completely satisfied and happy with the maintenance! Thank you Sam! Thank you Perma seal!
Concrete Leveling
Jesse
Concrete Lifting
Nick L was excellent, I have no complaints.
Concrete and Foundation
Sean was very business oriented and explained everything so I could understand the details. It was a pleasure to meet with him and get his Permaseal quote and guarantee.
Tom
Concrete Repair
Sean was on time and answered all my questions.
Concrete Lifting
Sean was very good and punctual
Preventive Maintenance Service
John Groen is a very efficient inspection and explained everything very well.
Preventive Maintenance Service
Antonio was very thorough and explained things nicely
Preventive Maintenance Service
Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.
Preventive Maintenance Service
Joh was very thorough and explained everything very well
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Preventive Maintenance Service
Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.
Preventive Maintenance Service
Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.
Preventive Maintenance Service
The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.
Preventive Maintenance Service
Jon was very courteous and knowledgeable
Preventive Maintenance Service
Jake was friendly and informative