Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Egress Window Installation
Dick did a very thorough job explaining the process of getting an egress window installed. He answered all my questions thoroughly. He was very respectful and professional. Company Website was also very helpful- provided info about egress windows.
Sump Pump Installation
Mariano was our technician. He came early, carefully explained the new system and cleaned up the sump pump area after installation. He patiently answered our questions.
Concrete Lifting
Jesse is very knowledgeable and friendly.
Basement Waterproofing
Jim g came for inspection of basement water leaking. He is very knowledgeable and inspected every thing and gave us his honest opinion.
Thanks Jim
Structural Foundation Repair
I called for consultation for some windows that were hard to open and some wall cracks along load bearing beam. We have a gutter drainage problem on one side of the house. I assumed our foundation was maybe sinking. But Nick D, performed a very thorough inspection and determined the foundation. But my issue was due to a slope in the floor above the crawl space. He was very thorough in his presentation in explaining the issues I had and providing solutions to resolve the problem. I will definitely have the work done and if the repair work is as thorough as the service Nick D performed I am sure there will not be any issue.
Foundation Crack Repair
Jim G came out to give an estimate on a crack repair. He let me know his timing of arrival and was very efficient with his time on the home. He showed me samples and before and after pictures.
Preventive Maintenance Service
Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.
Foundation Crack Repair
Jim G was out to give estimate on crack repair. He also advised of the benefits of insulation. Great experience.
Preventive Maintenance Service
Anthony was very nice and explained the process and recommendations simply.
Basement Waterproofing
Nicholas Liguras was very professional and also very patient as he examined the basement and showed and explained the problem of the leakage. He explained the reason for the leakage and possible ways to repair it. He patiently explained the options with pictures and drawings to show what was necessary to the long term solution and not a quick temporary solution. He answered all of my questions and concerns very professionally. Unfortunately I was not able to afford the cost of the permanent repair. In spite of this, he continued to be polite and professional as I apologized for wasting his time. He assured me I was not wasting time but had a right to ask questions. I’m sorry I could not afford the cost of the work, but Nicholas was a professional from beginning to end of his visit.
If five stars represent the best, I give Nicholas five stars.
Dorothy McDavid
Basement Waterproofing
Very thorough and helpful in explaining the system!
Basement Waterproofing
Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.
Basement Waterproofing
Both team members that showed up were very knowledgeable and informative. They asked questions about what exactly i wanted and made suggestions to get that done.
Basement Waterproofing
Dick was very thorough and made suggestions that he believed would benefit us from having any forrseen issues.
Replaced Basement Defender
Antonio was great! Knew what the problem was right away. Walked us through our options and costs. We decided to replace our system and battery. He did it immediately! Thanks!
Basement Waterproofing
Jesse. Friendly, knowledgeable, patient. A fine representative of permseal.
Basement Waterproofing
Jesse
Basement Waterproofing
Antonio was here today to check on my Sedona Air system that was not working. He did a hard reset but the unit stopped again after only a few minutes with the same error message, so he replaced the unit with a new one.
Antonio was very friendly and took time to explain the unit set up, how to replace the filter plus he checked on another issue I have with the exterior sump pump line.
Really good experience today with Antonio!
Basement Waterproofing
Nicholas provided patient manner as I had a list of questions concerning work needed to acquire a dry basement. Answered everything to my satisfaction and understanding. Gave detailed price quote at competitive rate. I was sold
Basement Waterproofing
Tom was very professional in his approach and assessments of my needs. A true pleasant professional
Foundation Repair
Jim G was awesome! Very thorough and informative! Looking forward to getting the work done.
Foundation Crack Repair
Jim G was out today to give estimate on crack. He showed up on time and was very knowledgeable.
Foundation Repair
Jim G came out to my home today, he confirmed the time before and gave me a heads up when he was 45 min away. Great service!
Foundation Crack Repair
We had a foundation crack that led to leaking, and Dick was able to come out within hours! He was professional and friendly, and I wouldn’t hesitate to use Permaseal again – but I sure hope I don’t need to!
Foundation Crack Repair
Jim G was out for an inspection. Explained everything so we can understand and let us know of issues that may occur in the future. Very professional.
Foundation Crack Repair
Nick D. came out and assessed our leaky window well for us. Also gave us an estimate for foundation crack repairs. Very thorough. Very polite.
Foundation Crack Repair
Thank you George Heller for your help with the crack repair! Appreciate everything you do
Exterior Crack Repair
George Heller was great in helping me fix a leaking crack in my foundation ! Perma-Seal process is great and telling my friends about them. Thank you
Foundation Repair
Jim G came out and did a great job. We discussed all options and ideas. Very helpful and knowledgeable. Looking forward to getting the work done. Wonderful experience.
Foundation Crack Repair
Jim G came out and performed a thorough inspection. He found cracks we didn’t know about and also advised on options. Job well done.
Encapsulation
Aaron was very profession and very knowledgeable. He was easy to talk to and had a nice ease about him. I appreciated his help. He made. E feel comfortable as a customer.
Sagging Floor Repair
Excellent workmanship, courteous and knowledgeable workmen. Pedro R., Jose’ and Joey arrived on time, worked efficiently and left the work-site as clean as when they began. I recommend Perma Seal to anyone who needs help with their home repair. Additionally, a “shout-out” to Bob S. (Sales Rep) for his representation and explanation of how Perma Seal can solve my foundation “issues” in a way that was less costly than the competition. They did what they said they would do! Nice to deal with a company that follows-thru with their promises.
Gary Jones
Lincolnshire, IL
Driveway Lifting / Crawl Space Sealing
Our visit with Perma-seal Representative, Cecil was very professional, informative, and helpful in understating how the process works. He is very knowledgeable about the product and addressed concerns of areas required that I did not initially notice as it was not initially visible. Provide quote immediately after measuring, assessing our needs and answered our questions. Great person to work with. Thank you!
Vapor Barrier in crawl Space
My evaluation comes in two parts. First was the visit by Rob Kirincic the Sales Rep. He was courteous, very professional and knowledgeable. He examined the crawl space, explained the process, showed the video and then had to call his boss to validate pricing for the removal of some junk items. Great rep for your company.
On Monday of this week, the team of Daniel, Angel S, and Raul T showed up to start the project. They put down tarps, put on protective clothing and made certain the pathway was clear from the job site to the truck parked in the driveway.. They worked quickly, quietly and very professionally. When finished they cleaned everything, let me examine their work (although I am not qualified to evaluate their work beyond the visual) and then departed. Excellent workmen who are a credit to Perma Seal.
Crawl Space Encapsulation
Two gentlemen, Luis and Nick, arrived on time and ready to work. Covered my floor with tarp to protect it as they brought materials in and out. They were both courteous and friendly and let me know it would pretty much be an all day job. Helped move and dispose of a few items left in the crawl. After they had finished, I was asked to check it out. Looked great. Much brighter in there. Very satisfied
Sealing of cracks in foundation walls and addition of a second sump pump in crawl space
Hugo Morales who is a Perma-Seal crew chief was supersonically competent to accomplish this project. The two man team was exactly on time to start the job and they worked continuously and efficiently. Their work effort was efficient and successful.
Crawl space waterproofing and sump pump estimates
I got an estimate for a new sump pump system and drain tiles from Mike K. He did a great job explaining everything to me and answering the hundreds of questions I had. He is very knowledgeable about a number of different solutions to keeping our home dry.
crawl space encapsulation
Best decision. Professional and pleasant work crew. Had the crawlspace done 30 years ago but what Perma-Seal did last month correctly solved the moisture issues. Perma-Seal is so worth the investment, great resale value.
Crawl space drainage system and installation of new pump
Pedro and his crew were extremely professional, courteous, punctual and did a wonderful job from start to finish. Took care to protect inside area to prevent damage to floors and surrounding areas while removing and replacing dirt and other materials. Left the areas inside and outside patio free of debris. Definitely will recommend Permaseal and their employees to friends and neighbors.
Basement Defender, Drain Tile
Jason came out and provided me some great options for my crawlspace as well as adding a back up system.
Replace sump pump
William was great. Friendly yet professional. Answered all our questions. Took his time to get the job done.
Preventive Maintenance Service
Christian was great! The inspection was seamless and smooth, and walked me through all of his recommendations. So far, the product is working great and look forward to working with Christian with future inspections/service calls
New sump pumps and dehumidifier
Austin Keen did a great job today. He carefully explained what needed to be repaired. He was very pleasant and made me feel comfortable with his presence in my home. Austin was a great representative for your company.
Preventive Maintenance Service
Jon and Brett were on time and very professional and very knowledgeable. Jon explained what I need to keep my pump working in Great condition.
They walked around my house to make sure everything is working in excellent condition.
I would like to commend them for doing a Great Job!!!
Sump pumps replacement
Tyler Cook was extremely competent and explained everything well. He was polite and professional, and did great work. We are very happy with the job he did.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Sump Pump Replacement
Austin Keen is a credit to your company. He was very thorough and explained
in depth all the work he was doing. He walked me through everything that needed to be
taken care of.
I am grateful that he communicated to me everything in great detail.
Linda Borowiak
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Sump Pump Replacement
Richard explained sump system replacement very professionally
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Concrete Lifting
Christen was very professional, and detailed.
a pleasure to speak with.
Concrete Lifting
Brett was very knowledgeable and up front on everything that was being done. I will highly recommend him and permaseal.
Concrete Lifting
Tom the salesman was on time very professional and very knowledgeable and great to work with. Thank you again Matt
Concrete Lifting
Brett was knowledgeable and gave me great options to fix the problem I was having.
Concrete Lifting
Thank you George Heller for the great quote on crack repair and polylevel lifting. We look forward to getting it done!
Concrete Lifting
Jesse
Concrete Lifting
Excellent experience – very friendly and knowledgeable with Jesse X.
Concrete Lifting
I would like to give 5 Stars review to Mr. Tom Bednar who gave me an estimate yesterday. Tom was very punctual and patient with answering my questions. Tom was very helpful and made sure I understood each option he offered. Tom also offered me flexibility as to the date of the project. Thanks a lot Tom and it was a pleasure to meet you!
Dariusz Potoczny
Concrete inspection
Jesse
Concrete Lifting
Jesse
Preventive Maintenance Service
Jake was pleasant and reviewed my pump, battery and discussed options. Very informative. I would recommend Perma Seal and Jake as a service tech.
Preventive Maintenance Service
Excellent customer service, very informative!
Preventive Maintenance Service
Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.
Preventive Maintenance Service
Jake assisted us with ensuring peace of mind on our sump system
Preventive Maintenance Service
Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.
Preventive Maintenance Service
Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!
Preventive Maintenance Service
Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.
Preventive Maintenance Service
Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!
Doug
Preventive Maintenance Service
Appreciated the time 1antyhjony took to explain options.
Preventive Maintenance Service
xcellent Anthony resolved issues promptly and explained all the issues -exceelent