Customer Reviews and Testimonials

Tomas and his partner did an AMAZING job on our basement. They showed up on time, were very detailed and meticulous with the demolition and put back and very professional. Tomas did a great job explaining all the work that needed to be done and how to preserve/maintain the system moving forward. I HIGHLY recommended Permaseal and Tomas for your next basement waterproofing project.

David Pate was very helpful and informative.

Christian was thorough and polite. He let us know our battery backup pump needed to be replaced. Looking forward to having that done.

Sergio came into clean our crawl space after flooding due to a pump failure. Sergio went above and beyond making sure our crawl was in an even better position before the failure. I appreciate his time and dedication. It has eased the worries both my wife and I had about the crawl.

Met with Mike B. and Jack regarding concrete lifting and leveling at two separate residences. This was after receiving two competitive bids in the two days prior.

Hands down, the level of knowledge and detail that Mike B. brought to the table were unparalleled. I am extraordinarily detail oriented and as a result asked hundreds of questions and raised dozens of challenges. Mike rose to the occasion and patiently and thoroughly addressed every one of my concerns.

There were no high pressure sales tactics, and pleasantly, no focus drift to all the other services that Perma-Seal offers. The quotations / proposals provided same-day by Mike were far and away the most comprehensive I received, including site diagrams and itemized work to be performed. Despite heading into the Easter holiday weekend, Mike “burned the midnight oil” and revised the proposals to alleviate any concerns I had, and he and the Team at Perma-Seal were willing to work on pricing to meet comparable bids. I expected a large firm like Perma-Seal to be generally inflexible, but was very pleasantly surprised to be proven wrong in this regard.

Finalization of the contract(s) and scheduling work were also a breeze. I’ve already recommended Mike B. and the Perma-Seal team to a co-worker.

Niko was great. Diagnosed the problem. Provided a solution. Go, Niko!

Thank you George H for the free estimate on crack repairs!

Perfecto showed up on time and ran the job and was professional and worked hard in a difficult environment and was able to add support to my beam and completed job in a timely manner. I highly recommend permanent-seal for great customer service. Thank you!

Dick was very professional , explained everything in detail.

George H came out for an estimate on my settling foundation. The solution for piers will fix the issue. Thank you Perma-Seal

Very knowledgeable and awesome service! Jon was great

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

Oren came out to assess a weird smell coming from my stairwell he was able to show me signs of water damage that I did not know existed, thank you Oren

Awesome Rep! Jesse was very helpful and personable!!

Antonio was personable and thoroughly explained our options, the work was completed timely and we are very pleased with our service. We will ask for him, if we ever have need of your services.

Antonio was on time and friendly. He explained everything and answered all questions.

I appreciate Antonio’s professionalism, friendliness, and thoroughness. I would request him any time I need Permaseal out of here.

Antonio was very polite and professional.

Dick had great info and explained things well.

Thank you George H and Perma-Seal – Great experience and love the peace of mind !

Very pleasant, prompt, communicated well, cleaned up after themselves, and explained the work when they were done. Perfecto P was the lead, Christian A assisted. Nice job!

Dick was very clear in explaining the problem and solution to my house settling. He went through step by step of what needs to be done. He had answers to all my questions. He was very nice and helpful and would recommend him to anyone.

Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.

George Heller was at the home . thank you and look forward to fixing this issue

Dave s was excellent in what he was out here to do I would recommend him to people. He was very professional and on point and made sure I understood what he was saying.

Jesse was great to work with.

Jesse make overall inspection for our garage and crawlspace and give me more understanding about the safety of our home and family health..He is highly recommended inspector.

Dick was very thorough, polite and professional

Jim G. came today to identify issues with dampness in my crawl space. He is very pleasant and was very communicative before he arrived, he arrived on time, was very professional and explained in great detail the issues he found. He also explained in detail the cost of repairing the different issues and timing of the repairs.

Stephen Petersen showed up promptly as excepted. He was very thorough with his inspection and I received the report within 24 hrs.

Visit was a discussion of what Dick found in my crawl space. I appreciated his explanation and suggestions for resolving the issues he found. He was considerate and thoughtful through-out the explanation. I will follow up with my consultant and get back to you.

George did a 5 star job

Jesse is a wonderful guy. Very informative and courteous. Thanks jesse

Dick came in and gave us a fair and honest appraisal on our crawl space. We are pleased with his presentation, and look forward to a clean crawl space.

Very happy with George Heller and his service today ! Doing crack repairs and crawlspace encapsulation !

Antonio replaced the defective dehumidifier unit. To swap the units took only a few minutes. He answered all my questions and confirmed the length of the warranty remaining from the original installation date. Very pleasant experience.

George Heller with Perma-Seal was great to work with. We have mold in the attic and crawlspace and he is going to waterproof and seal the home. Excited to have a dry crawlspace and healthy home again !

Nick Liguras was extremely thorough in his evaluation of the status of our crawl space. He noticed areas of concern and presented options for addressing the concerns. Nick discussed my priorities and how we could plan the job in a way that addressed the most pressing issues while also planning for future work. He was very patient in answering questions and provided a lot of photos and a very specific quote so I knew exactly what needed to happen. He also gave me information regarding special deals and options for how I could budget for repairs. Most importantly, he respected me and was not aggressive or pushy as I considered my options. Thanks, Nick!

Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.

Extremely helpful with frozen pipe, and information of services.

I give 5 stars for Victor. He is very professional and answered all of my questions. He was patient as I had a few distractions during the installation process and could bot answer his questions right away. Thank you.

Excellent service and explained everything thing. Great service! Would recommend to others

Jake Showed up early and was able to explain and assuage our fears after discovering our underground discharge line had failed. Getting it replaced will give us peace of mind and security that our crawlspace stays dry. 5 Stars!

Alejandro was kind and professional. While he was not able to provide a permanent fix today, he went above and beyond to provide a temporary solution to hold me over for a few days.

Dick explained everything thoroughly

Thank you George H for your help ! Selling the home and fixing 2 cracks in foundation !

Jesse’s

Avery was very helpful in diagnosing and providing a solution to our sump pump system. He was extremely knowledgeable in explaining what our issue was an how it could be resolved. I highly recommend him and would ask for him to come out again for any additional service that might be needed in the future.

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Thank you George H for the quote and help with concrete lifting !

Jim G was out and did laser measurements in my garage. He was very thorough and professional. He also looked in my crawlspace as a courtesy.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

Jacob was courteous and professional going over our options to best improve the health of our homes sump systems as well as bringing to our attention that our waste ejector pit has been unsealed and venting into our basement. We appreciate his expertise and console in these matters.

Anthony explained everything very well. Addressed all of the concerns I had

Antonio was pleasant and very knowledgeable. He graciously answered my questions and performed his duties very well. I plan on requesting him personally for our annual maintenance visits.

Thanks!

Alejandro Lopez was very patient, informed and answered all of my questions

Jon was excellent knew what he was talking about and very informative

Antonio was on time, courteous and professional. He made sure that I understood what needed to be done and what to do in case the same issue arises. Super professional and kind.

Jake was professional and knowledgeable about everything discussed we greatly appreciate his service.

I had my annual basement inspection performed today by Alejandro Lopez.

Alejandro was incredibly professional, knowledgeable, detailed oriented. He helped identify cracks in my foundation and walked me through options and recommendations.

Thanks Alenjandro for outstanding support today!

Anthony did everything well! Happy to have him here to help

Alejandro came out today for our annual maintenance. Such a nice guy! He was thorough, professional and cheerful. We will be requesting him for all of our future appointments. Thanks, Perma-seal team!