Customer Reviews and Testimonials

Anthony went over all my solutions, and he did exactly what he said he was going to do

Anthony Modica was very easy to work with. He was transparent and honest when it comes to severity of things in my home

Christian was professional and let me know two of my pumps were over 10 years old.

I found Alejandro Lopez to be polite and helpful.

We have always been pleased by Perma-Seal. Alejandro Lopez did a wonderful job inspecting our home

Very professional and explained things well

Jesse was very friendly and knowledgeable! A credit to your company!

Very friendly, punctual, and thoroughly explained the entire process. Would recommend to anyone!

We have liked every person from Perma Seal that has come here. Christian Salgado was no exception.

Christian was very thorough in our inspection, we found out our pump is outdated.

Anthony came out today to replace my sump pump and the battery for my backup system. He was very time efficient, kept a clean work space, and make sure to show me how everything was working after the install. Highly recommend Anthony Modica in every home!

Jesse was incredibly professional and informative. We felt like we were in good hands.

Alejandro Lopez was fast and efficient finding the issue then installing the system. Thank you

Jim G came out today for an inspection. He performed a hose test to verify where the leak was coming from. We got water when he moved the hose to the window well. Very thorough job and looking forward to having the work done by PermaSeal on the 23rd!

Great service Josue is very knowledgeable and want to recognize the incredible work he just did in my basement. A pleasure to deal with him trough perma seal. I will for sure continue on business with perma seal.

George H has done multiple projects with us over the years. We appreciate the quick response and great work on drain tile and sump pump installs. Thank you

We had our sump pump and back up pump replaced by Manuel and Zeke on October 30, 2025. The work also included digging a bigger hole for a new and bigger pit/liner tub. The guys were punctual, worked quickly and did a great job. Personally, they were very nice and friendly. We’ve been using Perma-Seal for many, many years updating our sump pumps, having our crawlspace encapsulated with a Clean Space system which included the Basement Defender monitoring system app – a terrific tool. We appreciate Perma-Seal and always recommend to other people.

Antonio was very prompt and efficient with the removal and installation process and took the time to explain how my new and improved system worked. He said if I had any problems, I could contact him directly. That was very nice and gave me peace of mind. Would highly recommend!

Alejandro Lopez did a great job diagnosing the problem then installing a new sump pump system. Highly recommend Perma-Seal and Alejandro!

Alejandro Lopez very professional top notch customer service. While inspecting drain tile he noticed I needed a sump pump thank god for that. Very good job

Jesse did an awesome job explaining things to me.

Jesse was very thorough and very helpful throughout the whole process. Looking forward to work with this company

Jesse did a great job explaining all areas of the job so that we could understand and make the best choices based on our needs.

Jim g was great. Very professional.

JESSE CAME TO MY HOME TO DO MY INSPECTION PROFESIONAL AND VERY RESPECTFUL. I WILL MOST DEFINITELY BE GETTING THE SERVICE BECAUSE HE EXPLAINED EVERYTHING LIKE A ROCKET SCIENTIST.

I had a great experience with Jim G. He did a thorough inspection and came up with some good solutions for my home. Job well done.

Jim G came out today. He was very patient with me and answered my 99 questions. Looking forward to having the work done!

I think this is only the 2nd review I have ever done, it started with the way I was greeted, to the way the scope of work was explained.

It was a conversation, not a sales pitch.
Thanks Alejandro

Lauren

Jesse was great! Gave us a breakdown of everything, and was very thorough. Definitely appreciate him and his expertise!

Jesse was fantastic! Gave us full details on everything we need to move forward with our project!

Jim G and Zach were at my home today for an inspection of my crawlspace and garage. They showed up on time and were very professional. Gave multiple options on how to fix my home.

George H did a great job looking at the crawlspace cracks / encapsulation / permafoam insulation. Thank you for making it easy !

From start to finish, my experience with Perma-Seal was top-notch. First off, Matt was very professional and thorough in assessing the overall situation and was excellent at explaining why the things needing repair had gotten to be a problem, and how the recommended repairs would fix things and keep them from happening again. As it turned out, neither he or I had noticed the sump pump problem, and when I finally saw it some days later, Matt came out on a Sunday morning to figure it out and get that included in the other work Perma-Seal was going to be doing.

On the day the work was scheduled to be done, Marcos and his crew of 5 showed up right on time and got right to work. Everyone was professional, polite and happy to answer the questions I had – which truth be told were not many because the crew had given me detailed explanations of what they’d be doing up front. It was easy to tell by watching these guys that they were well trained and knew exactly what they were doing. They were also very hard working and got everything done in one day – which was surprising to me given all they had to do, but apparently not to them. Overall, I’d be happy to have a crew like this one to do any work I needed done.

Jesus Duron was prompt, thorough and clear about work to be completed. I appreciated his honesty and skill. I look forward to working with him to get project completed.

Antonio was very thorough in explaining the results of the inspection and our needs. That was greatly appreciated. He was also friendly and polite.

Jim G came out today. He inspected both crawlspaces and my whole basement. He broke down 5 different options to discuss with my husband. He was very professional and knowledgeable.

Jim G came out and was very helpful. He performed a full inspection of my crawlspace and laser measured my floor. He showed helpful videos to explain my issue and how you all can resolve the issues.

Jim G was out and gave recommendations on crawlspace and sump pumps. I appreciated his professionalism.

David Pate was very helpful and informative.

Sergio came into clean our crawl space after flooding due to a pump failure. Sergio went above and beyond making sure our crawl was in an even better position before the failure. I appreciate his time and dedication. It has eased the worries both my wife and I had about the crawl.

Anthony Modica installed a new sump pump system at my home today. He was very timely, and also made sure to leave the area better than how he found it! Anthony made sure to answer all my questions and was very detailed on describing my new sump pump system. Highly recommend

Came on time very polite took care of the problem right away

Excellent

Alejandro Lopez did an excellent job replacing our burned out sump pump and battery backup. Had all the parts and did it very quickly and effectively.

Aurellio and Eric came to my house today to perform maintenance work. They were AMAZING. There noticed my sump pump wasn’t making a different noise and quickly diagnosed the problem. My pipes were full of iron ochre, completely clogging the system. They were able to efficiently replace all the old clogged pvc piping and got my sump pump system up and running again. I know they had other jobs, but mine was high priority and they didn’t leave u til the job was done. Furthermore, after looking at my old sump pumps, I decided to go ahead and proactively get new ones. They were helpful, didn’t try to upsell me, and cleaned up. All in all, I feel lucky that they took care of the issue before it became a huge problem!

George H has done multiple projects with us over the years. We appreciate the quick response and great work on drain tile and sump pump installs. Thank you

Thank you Geroge H for quoting me crack repair and sump pump. Coming out right away for the work much appreciated !

Alex did a great job. Knew immediately what was malfunctioning and corrected it. Because of its advanced age, he suggested that we replace the backup pump. We’re thinking about it. Great stuff.

We had our sump pump and back up pump replaced by Manuel and Zeke on October 30, 2025. The work also included digging a bigger hole for a new and bigger pit/liner tub. The guys were punctual, worked quickly and did a great job. Personally, they were very nice and friendly. We’ve been using Perma-Seal for many, many years updating our sump pumps, having our crawlspace encapsulated with a Clean Space system which included the Basement Defender monitoring system app – a terrific tool. We appreciate Perma-Seal and always recommend to other people.

Christian came out for our maintenance call. He found that our main sump pump was dead. In an hour he replaced the sump pump with a new working one, replaced our high water meter and added the defender system so that we’d be alerted if the pump ever failed again. Excellent customer service, speedy and cleanly. Christian did a great job and would highly recommend him and perma seal for all your basement water issues. He also showed me where to purchase our old dehumidifier filters too – bonus!

Jesse was great. Clearly knowledge about the process and what needed to be done. Talked me through all the details and answered all my questions.

Thank you George H for Polylevel and crack repairs. Happy to get this done !

Jack Mann did a great job explaining everything that needed to be done and why. I initially was just looking to get my back stoop raised. I had already been told by another company that my front stoop was fine, although I had my doubts. Jack explained the PermaSeal process and why it is superior to another technique commonly referred to as “mudjacking”. I’m glad I went with PermaSeal and feel confident my money has been well spent and look forward to many more years of peace of mind regarding the structural integrity of my home.

Jack came out and he was absolutely amazing! I had three different conversations with different people at Perma seal and none of them told me what Jack told me! Jack looked at my prior lifted concrete and showed me where it had dropped more than 1/4 of an inch. This is under warranty and the Nexus has D bonded. Jack set me up with a gentleman in the office to put an appointment together for me, and all of my problems are now resolved, pending the appointment.

Jack Mann did an amazing job explaining and recommending services you guys offer! He made it super easy to understand and for us to feel confident in the products offered. Thank you!

Alejandro Lopez did an outstanding job. He was very thourough and thoughful. I have a very clear understandung of the cost.

great job nice tech Alejandro Lopez

Jesse was very conscientious of the home and very informative

Dylan explained everything great.

Great communication skills very professional and Informative

Anthony Modica did a fine job. Helped locate a foundation crack for me

Anthony Modica is a clear communicator, I like how clear of a speaker he is, and how confident he is when speaking about waterproofing solutions. Five stars!

I was very pleased with Shane Hernandez’s thorough inspection and cleaning.

Christian Salgado was very knowledgeable. I would work with him again.

Anthony Modica was very helpful with information. He also pointed out my window well covers were cracked and we are getting them replaced

Christian was knowledgeable and kind.

Christian was a pleasure. We went over some concerns I’ve had over the last year and the services we need. Thank you.

Christian was here the exact time he said he would be. Tested our system and let us know what kind of maintenance we can expect in the future.

We had Christian Salgado out and he was efficient in testing our pumps and cleaning our dehumidifier. I would recommend him.

Anthony Modica was great to have here! The clarity he gave us, his personality, his explanations with solutions, etc. PermaSeal is lucky to have him

Very informative

Enrique Morales and his crew did an excellent job at insulating the attic above the garage and the whole house! They had to remove the existing old insulation, seal everything up, and then install new insulation in the attic above the house as the garage and house are separate. He allowed and offered me to see after each step of the process as they went along. They were very respectful, pleasant to work with, and they cleaned up everything nicely once they were finished. I am looking forward to reaping the benefits of having this done to our home. Thank you Permaseal and your staff for yet another job well done!!

Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++

Jesse was thorough and explained everything!

Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.

Feliciano and crew were very professional, polite, and efficient.
Called before arriving and arrived promptly. Explained everything. And took a lot of photos for us. Cleaned up well.

Jim G came out today and inspected my attic. He showed up on time and was communicative throughout the day on his schedule. He is very professional.

On time, worked straight from start to finish, clean, polite and professional service. Couldn’t be happier and satisfied with the service. Highly recommend.

Jim G and Kyle were out today for an attic inspection and blower door test. Very professional and very interested in getting this attic solution. Job well done.

Dick was very helpful and thorough in getting our estimate done. He recognized some issues that went unnoticed by other contractors and worked with me to get a good plan in action for addressing our issues.