Customer Reviews and Testimonials

Jesse was very informative and explained everything to me with no problem. A knowledgeable man that I’m very grateful for…I recommend PermaSeal for all your leaks! Ask for Jesse…

Thank you for George Heller for your help fixing my concrete issues !

Thank you George for the quote of crack repairs and scheduling the work look forward to getting fixed !

Christian was very direct in his assessment to replace my 10-year-old pumps. Happy with the peace of mind,

Shane was really nice, very professional yet very friendly. Offered information, check everything, and did an excellent job. He really is an asset to the company.

Jon was awesome

thank you George Heller ! 5 stars

Jesse gave excellent service.

Perma-Seal sealed cracks for me and everything has been great ! George Heller came out and noticed the water was coming in through my stoop. Thank you for the help !

Jake Baron recently performed annual maintenance check. Jake has tremendous business acumen and was very thorough in his review and recommended service. I was very appreciative of his professionalism and attention to detail.

Very professional explained everything needed

Nick L. Was very informative and detailed. He gave us estimates on services we may need as well as suggestions. He answered all our questions thoroughly. It was a pleasure working with him. I would definitely recommend their services.

Henry Heller gave a full explanation of the repair that was needed.

Nicholas L was very helpful and was very clear with the entire process and made sure to explain all of the steps. Also he tried his best to find all of the possible solutions and even provided various options.

I believe Nick L. Is a great employee of Perma Seal. He is very helpful, he waited for me, he explained everything in detail and was honest and didnt hide anything. He was very positive and great attitude. I like that he did not keep anything from us no matter the price.

Nicolas Liguras was very thorough with explaining how Perma Seal works and the various options available to me. He came right in a found the source of my leakage and made sure I understood how Perma Seal would alleviate my issue. Nick was a pleasure to talk with and is a great representative for the company.

Brett arrived on time and sat with me for awhile giving me a history of Permaseal and their success in helping homeowners. We then toured the areas of concern and discussed the history of the home itself. Brett asked multiple questions to get a full understanding of what I was seeking and came up with the perfect solution for my issue. I appreciate his frankness and his visual aids in finding a solution for my problem. I am not a first time user of Permaseal but can tell you with knowledgeable and dedicated ’reps’ like Brett and services/products like no other Permaseal is clearly this homeowners ‘go to’ company.
Keep up the great work!!

Had work done in 2018. The work was wonderful. I have not had any seepage problems ever since they had done the work. I have scheduled an appointment to have additional work done to my house, because I trust him to give me the best estimate in to him. Peace of mind with their work. Thank you once again, Perma Seal.

Brian did a great job locating the source of the water leak in the basement.

I want to thank the guys who were here on-time and responsive. They arrived and completed the job, cleaned the space and followed-up after the work. We had record rain the following night and I was extremely concerned. I did not get any water in my basement AT ALL! My spouse and I are so happy as it comes with a life-time warranty. I would recommend this company immediately. Great job and keep up the great work.

I am delighted with the work and the results. I was sorry my house foundation needed the work, but the workers and the work they did is outstanding!

Our report card from Richard B in Elmwood Park shows his overall summary for the crack repair we did below:OVERALL EXPERIENCE:Perma-Seal delivers an exceptional customer experience. 5I trust Perma-Seal to follow through on commitments. 5I would recommend Perma-Seal to family and friends. 5Please rank the overall quality of the work you received on the following scale 5

Phillip gave us a 5 out of 5 stars for the work our team did repairing his foundation wall crack on home located on Mustang Court in Streamwood. Our client report card shows:The office staff answered promptly and was friendly and courteous. 5The office staff communicated with me effectively. 5

Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.

Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.

We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.

I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.

We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.

Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.

They had to do a lot of work to fix my block foundation with lifting and straightening. Now I have the most solid foundation in the neighborhood. They did the work fast and cleaned up without leaving a big mess.

We had 7 to 10 inches of water in our basement. Ken Porter arrived and he efficiently assessed the situation, explained the problem and quickly installed the needed pumps. He is an extremely capable technician and we could not be more satisfied with his service. We have always used permaseal and we always will. With employees like Ken, we never have to worry about our basement. I also want to commend both Marge from your service dept and the lady who first took my call on Easter Sunday. You have extremely capable people and we are so very pleased with your company. Thank you

Had an issue with the sumps in the main pit, there are two pits, each with a main pump and a back up. The main pit receives continuous water after storms and winter melts that even neighbors have commented how often the sump runs. Gina reviewed the situation and provided options of what could be done to highly reduce the risk of my basement flooding. She was patient, detailed, professional, knowledgeable, and overall wanted to provide the correct solution. I very much appreciated her work and friendliness, she provided peace of mind. I have been a Perma Seal customer for almost ten years and all of my interactions have been professional including the folks who schedule the calls to those who do the field work.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

We were both very satisfied with Robert Barscewski, the consultant who came out to figure out why we had some water in our crawl space. The source of the problem was our water pump, it had something stuck near the pump that was preventing it from working. Robert is an honest straight shooter, and we were very satisfied with his prompt service call. We would highly recommend this Perma-Seal company to others. Thank you!

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Doug explained everything and took care of our issue quickly. He was very professional and friendly.

We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Permaseal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Permaseal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.

Crew was very friendly and courteous and did an excellent job with clean up. The quality of work was as expected (Great)

This is an update to a previous review I had written. When I wrote my review I was very unsatisfied with the job that was done, shortly after writing my review I received a call from Permaseal asking about why I was so dissatisfied with the job. I explained how it was not fixed like we were told it would be. They offered to come out and check it out and redo it. Mark and his crew showed up today and redid the sidewalk and it looks really great, it is nice and level now. I have to say I never expected them to make it right because so many companies now don’t seem to care anymore. My hat is off to Permaseal as far as I am concerned now they are a very good company, they stand behind their work. Mark (I’m sorry I didn’t get his last name) was wonderful about making everything right, very professional and extremely courteous. If you need good quality work done don’t hesitate to contact Permaseal, they are one of few companies that really stands behind their product and work.

Richard was awesome for my estimate. Helped explain in vivid detail of process of poly level and even video streamed with the workers to determine how and where to lift. Highly appreciated and recommended.

Anthony did a very thorough inspections, asked proper questions to better help us understand his recommendations. Highly recommend!

Jake came out and offered some options for keeping the the outside of the home looking the aesthetically pleasing with properly fitting window well covers and optimized drainage by replacing the dirt with stone.

Very friendly service from Anthony, explained everything well!

Kyle Nelson came and did a great job!

Anthony was great! Very professional and knowledgeable

Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!

Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.

He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.

Christian did a great job. Changed our batteries and let us know we should enlarge our pit.

Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.

Very friendly and efficient.