Customer Reviews and Testimonials

J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend

Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person

Jake was courteous and professional with a thorough inspection discovering a new crack in our basement foundation wall. He also made us aware of options to upgrade our homes sump system to better protect us from flooding.

Jake was out early and immediately diagnosed that it was not in fact perma-seals installed work but my hvac I appreciated his thorough and succinct work

Jon was able to get out right away and solve my issue very quickly

Anthony was very personable and very well informed about how basement systems work. Very happy to do work with.

I liked the way Anthony sat down and broke down different options for me, instead of giving me a large bill

Jim G was here and performed a thorough inspection of my attic and crawlspace. He showed a video on importance of proper insulation. Very professional.

Jim G came out and gave an assessment of our concrete stoop. He showed an installation video and was very professional.

Enrique Morales and crew just finished redoing my insulation over my kitchen and garage the crew was very efficient and clean great job, would recommend to anyone Thanks

Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.

I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.

The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!

George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!

Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn’t need. I didn’t end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.

xcellent Anthony resolved issues promptly and explained all the issues -exceelent

Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.

on time and friendly

Anthony did a terrific job addressing our issues with the Basement Watchdog and explaining the current state of our system. Would highly recommend him!!!

No issues.

Christian and Jacob both did a fine job and if I could give 10 stars, I would.

Jesse was very good. Explained very well and took his time

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Christian was efficient, tidy, and clean. Took care of the problem immediately. I would highly recommend him

Jon was very informative and helpful during his inspection