Customer Reviews and Testimonials

George H thank you! Waterguard / sump pump system

Jim G was out and gave recommendations on crawlspace and sump pumps. I appreciated his professionalism.

Enrique and his team arrived on time got straight to work and did an amazing job.
After work was completed they cleaned up check all areas and left NO telltale signs that they were ever here!!

Thank you george heller for the free consultation! Appreciate your time and expertise

Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.

Alejandro Lopez, Prevention Services Technician, provided detailed information, a diagram and solutions for a basement seeage problem our home. He was polite, friendly and knowledgeable. Thank you.

Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready

Dick did a great job explaining what was going to happen and was very prompt in the quote. Excellent customer service and be sure we covered everything. Have always been happy with permaseal and their work.

Christian was a pleasure to work with. Explained everything thoroughly and we look forward to the work being done.

Christian was efficient in diagnosing the issue and changing our battery.

Brett arrived on time and sat with me for awhile giving me a history of Permaseal and their success in helping homeowners. We then toured the areas of concern and discussed the history of the home itself. Brett asked multiple questions to get a full understanding of what I was seeking and came up with the perfect solution for my issue. I appreciate his frankness and his visual aids in finding a solution for my problem. I am not a first time user of Permaseal but can tell you with knowledgeable and dedicated ’reps’ like Brett and services/products like no other Permaseal is clearly this homeowners ‘go to’ company.
Keep up the great work!!

Had work done in 2018. The work was wonderful. I have not had any seepage problems ever since they had done the work. I have scheduled an appointment to have additional work done to my house, because I trust him to give me the best estimate in to him. Peace of mind with their work. Thank you once again, Perma Seal.

Brian did a great job locating the source of the water leak in the basement.

I want to thank the guys who were here on-time and responsive. They arrived and completed the job, cleaned the space and followed-up after the work. We had record rain the following night and I was extremely concerned. I did not get any water in my basement AT ALL! My spouse and I are so happy as it comes with a life-time warranty. I would recommend this company immediately. Great job and keep up the great work.

The team of Perma-Seal employees who oversaw and completed this project were impressive from start to finish. After visiting my home they explained in great detail what had to be done to prevent water and sewer backups from heavy storms. The staff scheduled and kept all appointments needed to plan the actual work, started it on the promised date and finished the many steps involved in the scheduled three days. And the company provides post project services when needed. I look forward to flood free days.

The best!!!
Resolved all issues with creative problem solving. Many years of experience by the gentleman who did the work (Aurilio?) was evident.
Would highly recommend.

My husband and I entered into a contract to purchase a 1922 Chicago bungalow. We and our real estate agent were concerned because we all saw what we thought might be evidence of water seepage, and we did not know if it was present or past. Our home inspector found six foundation cracks in the basement but ultimately did not make much of it and suggested an additional gutter drain spout and grading dirt away from the foundation. We were not comfortable with our inspector’s recommendations and contacted Perma-Seal. The homeowners were very strict about accessing the house. Michael Kulis made sure to accommodate the homeowners’ requirements, arrived on time, and immediately got to work. He was very thorough, as well as being informative throughout. Ultimately Michael found eleven foundation cracks as well as evidence of past water seepage and present infiltration. He prepared three proposals to remedy the problems and, because we intended to live in the house for years to come, we chose the middle proposal to set our minds at ease for the future. We presented a request to the sellers for a credit at closing which would enable us to have Perma-Seal correct the foundation problems after closing, but the sellers refused and we were able to get out of the contract. Thank you, Michael Kulis, for your professionalism and thoroughness. We were able to avoid some real unwanted problems.

The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

Mr. M. Kulis is very professional. He gave me an honest review of my water problem in my basement. He gave me a number of options to correct my problem. I am very grateful and I feel like I’m a little more educated in how to proceed.

Mike was very knowledgeable and thorough when determining the cause of the water coming I to our basement. He took the time to explain anything I had questions on.

Blas from Perma-Seal repaired a crack for Vicki R. in Bartlett, IL. Vicki gave Blas and the crew a perfect rating.

Jamie from Perma-Seal performed a service call on a visible crack in the wall for Eric S. Eric was ecstatic about the work done and gave the crew the best overall ratings possible.

We appreciated the fact that Perma-Seal was committed to timely follow through on the basic elements of my job. The job included 7 metal anchors fastened to the inside basement wall and 7 anchored in the back yard so that they can be tightened to keep my wall in place. I was concerned about the appearance but I used beadboard with a 4 ledge and placed framed photos on the ledge that can be removed immediately to tighten the anchor nuts. The wall looks great! – Vern M.

I was very pleased with everything Perma-Seal had to offer. Everyone worked fast and professionally.

We called to get a concerning crack checked, and everything went very easily. The service man came at a convenient time, was thorough in his inspection, and we received an economical bid. Overall a great experience.

Technician was very courteous and professional. He explained what work would be done and summarized everything before leaving.

They had to do a lot of work to fix my block foundation with lifting and straightening. Now I have the most solid foundation in the neighborhood. They did the work fast and cleaned up without leaving a big mess.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Professional from start to finish

Christian gave valuable advice. Had great expertise and a compassionate personality. Highly recommend!

Niko inspected my pumps and foundation. Also explained findings on foundation and brickwork. He inspected the outside foundation as well. Recommendations provided on how to improve including the perma dry system which I will consider next year. He also, identified some brick and crack issues and recommended I contact BBB for a construction rep. as Permaseal does not perform that work. Thank you for a thorough examination of my home and the recommendations. I will be in touch in the future for the Permadry system. Very thorough review. Much appreciated.

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.

Christian and Niko were efficient and communicated arrival time well.

Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!

Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.

Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.

Christian was courteous and on time. Thank you for your honesty.

Anthony Modica your service representative was very knowledgeable, polite and helpful.
It was a pleasure working with someone
Who cares about good service.
Thank you