Customer Reviews and Testimonials

Very knowledgeable and awesome service! Jon was great

Jim G came out and explained my options for our sump discharge line. He was very knowledgeable and professional. I scheduled the repairs he recommended.

Jim G came out and today and performed a structural assessment. I was pleased with his honesty that I did not have a structural issue. Highly recommend him and Permaseal.

Jake was courteous and professional gave us great information about the age and wellness of the water heater and sump/ejector system Appreciate his professionalism and expertise.

Jim G was great. He showed up on time and was very professional. Called about cracks but he gave good recommendations on a back up system for my sump pump as well as new egress windows.

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

Mike T was able to identify the source of the leak in the basement wall very quickly. He presented the possible solutions and advised as to the most efficient and economical fix. The service call was scheduled very easily and we expect the repair to go smoothly. He also noted issues with the window wells in the foundation and I was able to add those repairs to the service call.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

After visits from from other competitors who would not open the wall to determine where the leak was, Perma-Seal Technician Michael M. had no problem cutting through the drywall. We were able to see the cement cracks and offered a few options. Proactive and solution minded companies are essential to homeowners and Perma-seal offer both. We almost canceled our visit– so glad we didn’t.

We would like to comment the professional work that Jesus Rivas and Julio Alvarado when installing the waterproofing system in our basement. They were clean, courteous, and fast. We would highly recommend Perma-Seal and their crew. Good work Jesus ans Julio!

1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.

Pedro came with two works and finished the job in one day.They worked very hard and left the place in good condition. I have no complaints about the workers. Hoping my basement keeps dry.

On Jan 12th, 2020 I had repair work in my basement. The crew send over did a spectacular job on the repair. Communication as to what was going to be done was explained to me explicitly. And when they were done, The finish result was exactly what was promised. I personally want to Thank Jose F., Humberto G., Jesus G., AND Alberto L., for a Great Job. JOB WELL DONE!!!

Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Jake was polite and informative for all questions regarding sump and concrete

Jake was friendly and informative

Jake was courteous and informative about humidity and window well concerns.

Outstanding and professional work done very efficiently by Jon.

Very pleasant to deal with. Took the time to explain everything that he was doing and explained options for other services that you provide

Jake was polite and informative, punctual, and went the extra mile to make our day!

Great service, like to have Jim back…….want him for future work.

Jake was informative about the importance of a back up pump system.

Jake was informative and helpful in offering us options to resolve our current issue.

Jon was great and very helpful. The information he gave me was valuable. I look forward to working with him in the future. Great job!