Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Repair
Extremely helpful with frozen pipe, and information of services.
Basement Waterproofing
Jesse was thorough and explained everything!
Foundation Crack Repair
My experience was great from the initial to the actual work by this gentleman and Louis. They were prompt, courteous and efficient
Preventive Maintenance Service
Christian was knowledgeable and professional.
Sump Pump Installation
I give 5 stars for Victor. He is very professional and answered all of my questions. He was patient as I had a few distractions during the installation process and could bot answer his questions right away. Thank you.
Attic Insulation
Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.
Concrete Lifting
Christian was thorough in his explanation of what the poly foam does. Looking forward to getting our sidewalk done.
Preventive Maintenance Service
Christian was very straightforward and let me know it was time to change my battery. He then did it on the spot. Thank you
Foundation Crack Repair
Tomas and Julio repaired a crack in my homes foundation. They were able to come 2 weeks early, to accommodate my family and I. They were very professional, and courteous from the moment they arrived. Tomas was very knowledgeable in all aspects of home repair. They walked me through, step by step on all the work they were performing. They went above and beyond with all aspects of the job and I would highly recommend them to my family and friends. I am extremely satisfied with their work. Thank you Permaseal for providing top notch service!
Foundation Crack Repair
Jesse was awesome!
Estimate basement waterproofing
Jim was very thorough and professional. He explained what is needed with all the details.
Annual clean and service for three basement sumps
Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Window Well Drainage Pipe
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.
Evaluation
Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?
Waterproofing
We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.
Preventive Maintenance Service
John Groen is a very efficient inspection and explained everything very well.
Preventive Maintenance Service
Antonio was very thorough and explained things nicely
Preventive Maintenance Service
Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.
Preventive Maintenance Service
Joh was very thorough and explained everything very well
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Preventive Maintenance Service
Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.
Preventive Maintenance Service
Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.
Preventive Maintenance Service
The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.
Preventive Maintenance Service
Jon was very courteous and knowledgeable
Preventive Maintenance Service
Jake was friendly and informative