Customer Reviews and Testimonials

I appreciate Antonio’s professionalism, friendliness, and thoroughness. I would request him any time I need Permaseal out of here.

Antonio was very polite and professional.

Jesse was awesome very knowledgeable

Antonio Garcia was very professional and explained every detail needed. I would definitely recommend him and plan on using his service for my next project!

Antonio Garcia provided a lot of great information and was very knowledgeable in what is required for waterproofing my crawl space. He answered all my questions and made me at ease. He presented great customer service and exhibited professionalism.

Antonio was very professional and helpful. I would do business with him again any time.

Jim G was out at my home today. Explained the repairs very well. He showed up on time and was very professional.

Jesse is very kind and works this disgusting job. Thankful for him cleaning it up for my family.

Antonio was very knowledgeable and friendly. He arrived on time and was professional. We were able to get the sump pump suited for my home.

Antonio Garcia was great! He was knowledgeable and polite. He was always on time. We would recommend to anyone who need your services.

A shoutout for Kenneth Allen Laundie, who came out on a very cold day and performed the inspection with professionalism and courtesy.

We had 7 to 10 inches of water in our basement. Ken Porter arrived and he efficiently assessed the situation, explained the problem and quickly installed the needed pumps. He is an extremely capable technician and we could not be more satisfied with his service. We have always used permaseal and we always will. With employees like Ken, we never have to worry about our basement. I also want to commend both Marge from your service dept and the lady who first took my call on Easter Sunday. You have extremely capable people and we are so very pleased with your company. Thank you

Had an issue with the sumps in the main pit, there are two pits, each with a main pump and a back up. The main pit receives continuous water after storms and winter melts that even neighbors have commented how often the sump runs. Gina reviewed the situation and provided options of what could be done to highly reduce the risk of my basement flooding. She was patient, detailed, professional, knowledgeable, and overall wanted to provide the correct solution. I very much appreciated her work and friendliness, she provided peace of mind. I have been a Perma Seal customer for almost ten years and all of my interactions have been professional including the folks who schedule the calls to those who do the field work.

Chris Hayden came out do do an estimate on my moms place. He was very knowledgeable as we walked all around the house. Never tried to over sell me on anything. I’ve used Perma-Seal before and would use them again. I highly recommend calling them and see if Chris Hayden can come out.

I battled leakage from a useless ash pit located next to my basement fireplace for many years. Because it only seemed to cause an issue after ongoing, ground saturating rains I put up with the inconvenience of sucking water out with a shop-vac and dumping it into either the existing sump pit or laundry room sink when it filled up after sucking the water every 10-15 minutes so it would not flood my family room. This happened a couple times a year, but last winter & spring were the final straws. After coming home after a weekend getaway to a completely flooded family room due to a heavy winter rain that seeped down my foundation due to frozen ground, I’d had enough and decided to do something about it as soon as the ground thawed. Unfortunately, a flooding, ongoing rain hit before I made any calls and I spent 48 hours, sucking water out of that ash pit EVERY 5 minutes around the clock…dumping 108, 6 gallon shop-vacs into the sump pit!!! I spoke with several companies but at this point I really wanted the Cadillac of companies and called PermaSeal because I’d heard & read nothing but rave reviews. When Ron Rodriguez came out to assess the issue, he showed me a detailed power point presentation that explained the process and answered all of my questions! He was so personable and professional that it really eased my concerns and I was convinced I had made the right decision. The work crew was also amazing! They were all so pleasant and so consciensus about maintaining the condition of my yard while doing the deep trenching required to repair the issue. They also completed the job in an unbelievable time span. The 8-10 foot deep trench across the front of my house was opened up the first day and when they cleaned things up to leave for the day, I panicked a bit due to a heavy rain forecast for that night! When I talked to the foreman, he said, you are good to go – no worries… Your drainage pipes are installed and connected to your new sump system that’s working just fine! It poured pitch forks & hammer handles that night and although I camped out in the basement to keep an eye on the ash pit, it stayed bone dry…and has been ever since!!! The work was completed by noon the day and my yard was immaculate! I could not recommend PermaSeal’s quality and the people who make up every aspect of their business more highly!

Ruben Gonzalez came out to do a basement inspection to make sure I did not have any foundation cracks while I am in the process of selling my house. After his very professional inspection and very in debt explanation I am very happy to know that I have no problems to worry about things in my foundation and basement. Ruben ws wonderful. Thank you very much.

Jim was very thorough and professional. He explained what is needed with all the details.

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.

Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.

Christian did a terrific job – thank you!

Jake, Best support ever. Jake resolved battery problem, and other equipment issues.

Excellent service

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

Jesse is an amazing person .He is very knowledgeable walked me through the whole process.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal

Great, got my Defender working in five minutes! And also explained options for future projects.

Antonio did a great job. Knowledgeable, informative and pleasant. Thank you!

Chris Salgado was and is a gentleman and did a fantastic job.. also giving me information on other things