Customer Reviews and Testimonials

The service was great I appreciate all you guys do. Dylan was very professional.

Jon was great and very helpful

Anthony did a great job explaining everything to me

John and assistant was very informative and professional

Christian is a professional who was able to explain, sometimes more than once the intricacies of my device. Very pleasant and sincere, very pleased with his service.

Jesse’s

Anthony Modica was very professional and very informative. Very courteous of our needs

Anthony did everything well, very well spoken. He brought a way better expectation to the maintenance appointments than I’ve had in the past. I look forward to having him out again!

Jake was knowledgeable and courteous appreciate his succinct recommendations for helping keep our home healthy and dry

Jim G and Kyle were out today for an attic inspection and blower door test. Very professional and very interested in getting this attic solution. Job well done.

Jim B came to my house for an inspection. He was professional and thorough!

I am please, with the inspection to find out where the water was coming from. Nicholas did an outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and II am please, with the inspection to find out where the water was coming from. Nicholas did a outstanding job. His attitude was very professional, and I really liked the way he explain to me about what was going on with the situation. He was pleasant and outgoing and what I really liked he looked me straight in my eyes

Nick L. was very professional and answered all of my questions. Was on time which is always a plus in my book. His explanations were very detailed and much better than some of your competitors.

He was very thorough when looking at what I needed, and in explaining the why.

Nick L was great to work with. Nick conducted his inspection and walked me though all of it. I was then given all options available for the work to be done and explained the process in detail. There was no pressure to get a deal done but I was given all of the information needed to make my decision on the spot. Highly recommend!!

Great service, helpful examples and answered my huge list of questions. Really appreciated Henry taking the time to work through different issues and concerns.

I’d like to thank the Perma-Seal family for making my basement dry. Micheal Wiser inspected my basement and sump pump and was very professional. He explained what he was doing and why so I could understand everything!

Impressed with the willingness to take time to answer all my questions. Appreciate the full explanation of services and cost. Did not feel pressured. Immediate install date.

Henry Heller came out to do an estimate for a crack in my foundation. He was great, he took a look around the whole basement to help me I’d any potential future issues. We addressed my concerns and he also gave me ideas for future prevention and what’s available for my situation.

Great service, knowledgeable, kind

Very professional explained everything needed

I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

I have used Perma-Seal numerous times before. During the winter, Perma-Seal fixed 2 leaks where seepage was coming through the cracks. Jason came out to fix them, and although it was minor, the work was well done. Jason was especially wonderful as well as Rosie. Rosie knew we were moving and needed to fix the two cracks. Everything was done quickly and efficiently.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

This is the second time I’ve used Perma-Seal. The wall crack repair work was absolutely great. I haven’t had a leak in 10 years on the first time we used your service. Thank you.

Jason T. was super with our foundation repair project. Thanks again.

Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!

We have used them a few times for foundation crack repair. They were very quick and did the job well. When we used them a few years ago, they also had a warranty if any sealed cracks should leak again. They come out and repair again, at not cost.

We own a home built in 1928 and had noticed wall cracks in one corner area of the house which kept reappearing. Having experience in residential housing, I decided that we had settling issues in on corner of our house. I knew of Permaseal from listening to Lou Manfredini and thought I would give them a call to have a look at what was going on. The sales rep agreed with my diagnosis and we scheduled the work. The price quote was fixed and was right in alignment with what I anticipated. The workers showed up as planned and were very knowledgeable about foundations. In the process, we found that the foundation had been poured without footings! (I guess that’s how they did things in those days?) That was not a problem for the push-post pinning system that Permaseal uses. They proceeded to install the underpinnings, patch the concrete cuts, and clean up. Would I use them again? Absolutely! In particular, if we have other foundation issues, they will be my first call.

Everything was great!! Very Professional. Price was MUCH less than I expected it to be for the foundation repair job. Would very highly recommend.

Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!

Service was punctual and a professional job was performed. We installed a larger sump pump and redid the PVC piping to accommodate quicker water discharges. Electrical upgrade work was performed as well.

I hired them to seal cracks in my foundation, install a sump pump, an injector pump, and installed drain tile. They completed the work within a couple of days. I chose them for the job because they offered the best rate for the all the services to be completed. Everything was fine.

They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.

Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!

We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.

Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.

Installed a new sump pump and battery backup. Buried a PVC pipe outside for the water to be expelled underground instead of it just shooting out of a pipe from our house like the old pump. First of all, Robert came to assess our situation. He explained everything he suggested we do and gave reasons why. He was very professional and, we feel, honest. Having heard nothing but good things about Perma-Seal, we accepted the quote that day and an installation date was scheduled. On the day of the scheduled service we received a call from one of the technicians advising they could arrive 1/2 hour earlier if that was okay with us, and it was. (We are used to companies calling because they will be late, so this was nice.) They were very polite, performed the work to our satisfaction, explained how the battery backup works, and cleaned up after.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

Allen did a very good job of checking the sump pumps and battery backup. Thank you!

Prior to today’s appointment I received a mailing from Perma-seal that provided details of the various issues that a home can experience, some of which I learned listening to Roy Spencer on WGN radio shows. I was sent email reminders of my appt which even included a reminder to ask about current discounts!
Met with Jim Gannon who did a thorough inspection of my home’s foundation and brick issues as well as rerouting gutter drainage. Jim was respectful of my time as a caregiver and provided me with his findings and recommendations, including video examples of the work to make sure all of my questions were answered. I look forward to having the work completed knowing the improvements will only add to the value of my home for years to come. (and provide another 5 stars afterward)

This service is highly recommended. We got our concrete patio lifted and we had some questions about the results. They did not hesitate to send someone out to adjust it and make it completely perfect. The crew was very knowledgeable, easy to talk to when figuring out the best approach, and completed the job to our satisfaction like true professionals. In this day and age, customer service is the most valuable commodity, and these guys are cornering the market on it…thanks so much! (Repairs done 8-16-21)

Mike Tigges was a pleasure to work with on a quote for raising several sections of the concrete sidewalk leading to our front porch. He arrived exactly on time, took the time to understand what I was trying to do, and he offered several additional helpful suggestions. I signed the contract on the spot which earned a 10% discount. I hope the actual work is as professional as the sales consultant!

My driveway had been sinking very slowly since we moved in 15 yrs ago. I assumed paying a lot of money to have my driveway replaced was the only option, until a neighbor told me about Perma-seal. I was a little skeptical, but his driveway looked great. I got an estimate from Perma-seal and the work was done in Nov 2020. I was home when the work was done and watched the entire process. I was completely impressed with the professionalism, work ethic and friendliness of the Perma-seal team which was led by Xavier Esteban, and was especially impressed with the results. The driveway slabs were 2-3′ below the garage floor and they are now exactly level with the garage floor with a beautiful expansion joint seal. The Perma-seal team could not have done a better job. I asked a TON of questions to understand how it all worked and Xavier and his partner were interested in explaining how everything worked. They really seemed to like what they were doing. They said every job is different and is a challenge. A really excellent job by a great team. I highly recommend Perma-seal.

Ramon Duron cheerfully repaired my floors to my satisfaction. He is a credit to the Permaseal family!

Both Noe F & Marcos A did an outstanding job working on my house,they were extremely professional and Expedient and also personable I highly recommend using Perma Seal their sales team,customer service and best of all their excellent service providers

Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.

My sales representatives John Ferguson was awesome. Very polite, professional and educational on all things concrete! Would highly recommend to any and all customers with basement needs.

John Fergerson was here today. He explained everything very well and was very knowledgeable. We are so happy to have gone with your company. He listened to all of our concerns and suggested products that we should get. Thank you

Your field rep Dave Conforti did a OUTSTANDING job of coming up with a fix for the problem we have here at the house. He made numerous calls to consult with your team and seemed to be genuinely concerned about helping fix the problem we are having. So far we are very happy with his assistance and concern as we still are waiting for the work to be done this upcoming spring. Hopefully the upcoming project goes as well as his service. Please pass a thank you along to him for his help so far

Jake and Tyler were very informative about how we can help mitigate our yard drainage and our existing sump discharge

Jake was informative and offered options to consider maximizing my homes value with the upcoming planned sale

Christian called before arrival and was right on time. very easy to work with!

Jake and Johnny were informative and great they offered several options for our pump system to be maintained 5 stars

Jake and Paul helped us learn about the sump system in our new home really appreciate their expertise. 5 stars!

Jake and Paul were very helpful and it was a quick installation. 5 stars!!!

Anthony Modica was well versed with checking my system and helping me with solving my issue with my discharge location, an issue I’ve had for a long time. He was very descriptive and well spoken. I would give him 10 stars if I could!!!

Anthony was awesome. Great service. No upselling!

Jesse was very professional and answered all my questions and concerns. Also gave me pricing for installation. Look forward to have him service our home again.

Jake was polite and informative