Customer Reviews and Testimonials

Christian was very straightforward. Told me exactly what I needed and why. And did it right then and there. Thank you

Jim G came out today. He inspected both crawlspaces and my whole basement. He broke down 5 different options to discuss with my husband. He was very professional and knowledgeable.

Anthony was very knowledgeable and straight forward with recommendations which we appreciate!

Jim G came out and was very helpful. He performed a full inspection of my crawlspace and laser measured my floor. He showed helpful videos to explain my issue and how you all can resolve the issues.

Christian was thorough and very patient.

Christian was very kind. He made me aware that I should get a dehumidifier.

Jim G came out today and was very professional. He explained how my sump and plumbing in my home worked. He gave options on upgrading my sump system and discussed the basement monitoring system.

Oren

Oren Danino inspected my attic: measuring insulation depth and quality, inspecting for vermin infestation, checking for any gaps or openings.
He then gave me a report on his findings, explaining terminology and results in clear understandable terms. Based on his findings he did an energy audit. That was a fascinating experience! Again he reviewed the findings in understandable terms. He then provided options to improve energy efficiency in my home.
Submitted a proposal detailing what could be done to improve energy efficiency for my circumstances.
After using Perma Seal for other projects I was happy to see they continue to set the standard for professionalism conduct.
Thank you Oren for the education and explaining options.
Thank you PermaSeal.

I am very pleased with Anthony’s inspection. Very thorough and explained everything very well

Tony Wong was awesome. He explained everything to me and how to fix our window well. I have used perma-seal on other homes and have always had top quality and professional service.

Appreciated the time taken for our estimate. Sales associate was knowledgeable and answered all questions thoroughly. Estimate given in timely manner.

Great service!!! Dan was so knowledgeable and professional! Thank you! I would recommend to everyone who’s in need.

Nick Liguras came out to give us a quote and was very professional and patient with my questions and concerns. He spent time measuring and checking every part of the bid.

Nick Liguras was very professional in his assesment of our basement leakage and what our best options were. He explained in detail what we needed to address and how we can go about it. I was very satisfied with his professionalism.

Nick L. was extremely helpful, and explained everything thoroughly. He answered all our questions, and most importantly, he did not rush to finish. I have had a lot of providers come to our house for quotes on various projects, and a lot of them make you feel rushed into a decision. This felt the most relaxed, thorough, and complete. Not only because he knew his stuff, but because he took his time. Can’t wait to have you all get going! Thanks.

Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.

I just want to say a Big Thank You to Aaron for accommodating me on time schedule. He arrived at 9:30. My schedule appointment was from 2-4. But taking care of my grandson that was not a good time for me. That’s was the little ones nap time. Aaron explained everything to me and checked around my basement to see if any other area had seepage. We had FEMA come in to inspect as well. Just have to wait and see the results. Thank you!!

Tony W arrived on time. Quickly assess the situation and was able to give me a quick estimate to seal our leak.

Nicolas was patient, honest, and thorough. I would recommend him to anyone.

Victor and Eleazar from Perma-Seal did a wonderful job. They cleaned the job sites in and out when finished. We need more people like them in the world!

Tony from Perma-Seal was very thorough and explained about the problems with our foundation and what corrective actions should be taken to resolve the issue step by step. Very exceptional!

Dealing with Perma-Seal was a great experience from the small repair price to dealing with the people. Our basement consultant answered every questions and explained everything clearly. Awesome job on our basement!

I had the option of using another contractor, but I chose to have Perma-Seal perform the interior crack repairs because I trust their years of experience and excellent reputation as a foundation repair company in Chicago.

Just want to say thank you to Perma-Seal for doing such a fine job on my basement.

When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie’s List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It’s comforting to know that these are two cracks we won’t have to worry about…Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!

I am super excited about your work. I could not be happier with how the job went, from the first call until the work was completed. Everything was great!

These two employees (James A. and Bill H) are great examples “role models“ of what client services should be, I know you advertise this but it is VERY TRUE! Both of them took time to not only answer my questions or listen to my concerns but would stop doing work to look at me while answering my numerous questions. There are many people who come in, do service and seem very eager to get in out, this was not the case with your company. Thank you very much for having such great service and these two members should definitely be praised for their work!

The work was great and I am extremely satisfied with what Perma-Seal did for me. Your consultant Dan Arcus was top notch and professional.

One wall of our garage was sinking. Perma-seal diagnosed the problem and suggested a solution. They poured piers to support the sinking wall. It was not cheap, but I believe the solution was the correct one. The Perma-Seal team was professional and courteous. They arrived on time and worked efficiently. They cleaned up well after themselves. Our village inspector was pleased with the work and told me that he never expects to see a problem on a Perma-Seal job.

Thank you Pedro R & Branden for your excellent work today!! We appreciate so much your help in cleaning out the sand and tree roots from our system! We look forward to you doing work for us again!! Shirley & Gladen Martin, Hobart, Indiana

They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

I contacted Perma-Seal to evaluate my existing sump pump. Robert came out and was professional, punctual and educating. I had several questions for Robert throughout the evaluation and he took the time to show me what was causing my sump pump issues and how Perma-Seal could fix my problem. He provided several options and allowed for me to choose which one was best. Unlike other contractors, Robert was not a pushy salesman. He is a genuine professional who puts more emphasis on solving his customer’s problems than trying to make a quick sale. About a week after the evaluation, a technician came out to my home and replaced my existing sump pump with a new primary and battery backup pump. The technician also addressed my concerns of a loud noise coming from the discharge pipe rubbing against the underside of my floor joists. The technician installed bumpers and padding along the underside of my floor joists to reduce the vibration and noise. This was not within the scope of work however, the technician wanted to make sure the job was done right and left me a satisfied customer. My pumps were installed in January 2012 and they have been working great. Based on my experience with Perma-Seal, I have referred them to two of my friends and had additional work performed this year by them at my home.

Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.

I had a top notch experience with the Perma-Seal folks… from estimating, through installation, and subsequent warranty work and followup. It was almost 2 years ago when I had all the work performed. Everyone was punctual for their appointments, very knowledgeable and informative on what to expect, how things would work, and what to watch. The end result looks very similar to the other ‘after’ pictures posted… very clean and professional. No mess left after the work. I no longer have that musty smell in the crawl, and I actually store things in there now. After the first year I did have an issue with the pump. They responded quickly and took care of the issue (replaced pump) at no cost. Everything continues to work like a charm. On top of it… after another year went by… I recently received a call to schedule a free inspection and checkup. They just were here and checked everything out… all still working great…. and free inspection as well. Can’t beat that… they just checked everything out, made sure all was working fine, mentioned a few things I could do for added services but was not ‘pushy’ by no means on the sell… just let me know what was available. Excellent customer focus, followup and support. I am extremely happy I went with these folks…. as I said, my experience has been top notch.

The Perma-Seal service tech was professional and he completed the sump pump exchange without a problem. I will continue to recommend your company!

Bill Nicholson of Perma-Seal was very professional, polite and thorough. He did not rush, and even asked me if I had any concerns or questions. I will have him come back on next year when I have a new sump pump installed!

I was very satisfied with the drain tile and sump pump installation that was done by the Perma-Seal waterproofing crew. Jim went out of his way to make sure that I was happy and stayed informed with the work that they did.

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

Absolutely professional. I called to schedule an estimate. They came and explained everything very thoroughly pros and cons. After getting estimates from other companies we decided for them. They showed up on time on the date they said they would. Julian (head crew) was very professional. They started and finished the same day, working pretty much non-stop for 12 hours. When we decided that changing the main pump was the best option, he checked on his truck and didn’t have one to install right then. He said the next day they would call to install the new main pump. And, that is exactly what they did. By early morning they called and they were on their way! This is the most amazing part: they made a mistake in the charges so I double paid for the main pump. They called me, explained the mistake and canceled the charge. Absolutely honest. This company totally lives up to the A rating they have and more.

Sean was awesome. He was very informative. I called for my back patio. I mentioned to him I had cold floors in winter and he presented a solution to help that. Thanks!

Sean was very helpful and we decided to go with Perm seal over US waterproofing due to Sean’s professionalism and expertise.

Sean was efficient and on time. I have 2 areas of concern. Sean complied measurements and presented a proposal for work. The work is scheduled in August.

Henry Heller was an outstanding Sales Consulant. He explained everything and made sure we understood the process. The presentation of Perma Seal is exceptional!!!!I I was also given the home repair consumer rights brochure.
Thank you Perna Seal.

Called Permaseal for my concrete driveway to be leveled. Sean came out and explained their process in detail. Sean was on time and very knowledgeable as well.

Sean was professional and answered all my questions.

Sean was very helpful/knowledgable/ on time. Some places will say they will be there and will keep you waiting. Thanks.

Called Permaseal and they sent Sean. Sean was great.

Sean was amazing. He was very polite and knowledgeable. He did a full inspection of my problem areas and educated me on how to prevent my other areas from sinking as well. I decided to go with Permaseal because of the reputation and Sean’s professionalism.

Tom gave a detailed picture of the project and explained the applicable terms clearly. He showed how the work is done with videos.

Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.

Very friendly and efficient.

Jesse did an excellent job explaining the issue

Jake was out today to service the permanent dehumidifier that we purchased from Perma-Seal. He gave us all the answers we needed and went out of his way to be helpful, kind, and informative. He is an excellent representative for the Perma-Seal name.

Outstanding service. Nick who serviced the sump pump was very thorough, professional and took the time to answer my questions. I’ve been a Permaseal customer for many years and continue to be impressed with the quality of the people the hire. Great job Nick and thank you.

He did a great job, explained all and very friendly.

Anthony was a great person to deal with, very thorough with his inspection

Dylan is a great young man, i’d really like to keep him as my tech over the years.

Christian was early and very polite. Highly Recommend.

John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.