Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
John was awesome! He professional and knowledgeable.
Preventive Maintenance Service
Jessie is PHENOMINAL!!!
Preventive Maintenance Service
Jesse was fantastic! Considering my past experience. He checked my 3 pumps and let me know what was needed. Would definitely recommend him as the technician.
Aaron C
Foundation crack estimate
I saw Christopher Morton. He was great, very respectful. Very easy to talk to. And he explained things extremely well.
Very friendly and knowledgeable. He was great.
Inspection
Jesse
Preventive Maintenance Service
JESSE is very professional and helpfull appreciate his help.
Preventive Maintenance Service
Jesse took time to explain the problem .
Preventive Maintenance Service
Geovani was timely and friendly. Explained everything that he was doing and gave updates. Great service.
Preventive Maintenance Service
Jon was exceptional at his work
Preventive Maintenance Service
On time. Knowledgeable. Provided good options
Window Well Drainage Pipe
Jack Castella come to the house, recreated the problem and provided a cost effective solution. I appreciate the staight forward discussion.
Basement Waterproofing
I was happy with the service. It has not been a year yet. Overall, they were good with the explanations and stuff. How they interacted with me, I have no complaints. They were with in ballpark with everybody else. It was a little more than we thought it would be. My only complaint was, not a lot of the workers spoke English, the head guy spoke English, so I could ask him questions. But, I could not ask any of the other workers questions because they did not speak English. The communication was hard. They were on time. They cleaned up and everything. I would recommend them.
Basement Waterproofing
The Perma-Seal crew did a good job waterproofing my basement. You waterproofed my basement one week before our record rainfall and I had not one drop through those fixed cracks!
Flood Control System Installation
Everything was great!! Very Professional. Price was MUCH less than I expected it to be. Would very highly recommend.
Basement Waterproofing
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Basement Waterproofing
Install interior drain system underneath basement floor and all that goes with that process including wall crack repair, and installation of double pit sump pump and back up battery. Price included removal of old concrete double sink laundry tub and installation of new fiberglass tub. The team was very efficient and did a really good clean up job. A couple of scheduling problems popped up at the very beginning and end of installation day, but were handled by management IMMEDIATELY and PROFESSIONALLY. The drainage system was finished in one day. THANK YOU!!!!
Basement Waterproofing
We had a very friendly and knowledgeable sales person and installers. We are completely satisfied thus far with the work completed and we would recommend Perma-Seal to our friends and family.
Basement Waterproofing
Tony did a great job checking out the new drain system that was installed as part of my basement waterproofing project.
Waterproofing
Karl and Dave did a great job with the installation of the new waterproofing system.
Waterproofing
We have heard Permaseal advertisements for years … particularly impressed with the transferable warrantee. The salesperson oversold the service because I didn’t need any convincing. We were very happy with the waterproofing work they did – initially and the follow up for the bubbler pot outside. They are fast and efficient – respectful and thorough and clean. I recommend it to everyone and if we ever move to another house, the first thing we will do is call Permaseal.
Sump pit maintenance
Mr. Laundie did an excellent job servicing our system, explaining thoroughly what was being done and for what reason and was very professional and knowledgeable. It is folks like these that make companies great. Thanks Permaseal
annual maintenance
Ken did a great job of explaining everything and made suggestions on what we needed to improve the system. He arrived on time and got finished quickly.
350 S Slusser St
(Kenneth) Allen has been to our home twice. First when we had a battery sump and ice guard installed, and again today for the annual maintenance check. Allen is super knowledgable and took to time explain everything he was doing, and also answered all of our questions. He was polite and thorough during both visits. A+ customer service. Because of these experiences, we don’t hesitate to recommend Perma-Seal to our friends and neighbors.
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
18543 Hickory Street
Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.
Routine Maintenance
Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.
Preventative maintenance on 3 sump systems
Kenneth Allan and Rigo serviced 3 of my sump systems. They were professional and efficient, and Allan explained service packages more clearly than I had understood them. My systems were installed at different times during the past few years, and it was good getting an update on what was installed and when, as well as any warranties that are still in effect. Thanks.
Preventative Maintenance
Gene Krukowski came to my home for Preventative Maintenance in June, 2019 and he was friendly, professional, timely and provided to me helpful tips. Because of this Gene deserves the highest rating provided. Thanks again Gene!
Assessed Issues with House, Porch and Patio
Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.
Backflow maintenance
thumbs up on Allen and Rigo!