Customer Reviews and Testimonials

Dick was on time (early actually – which is appreciated)! He was knowledgeable and concise. Trustworthy and provided all necessary information for me to make a decision immediately! Thank you!

Jim G came out today and I was so impressed I cancelled the second quote that was do to happen tomorrow.

Jim g came out today. He showed up on time and was very professional.

Very thorough and helpful in explaining the system!

Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.

George H was great today – hose tested to find the issue and determined the beam pocket and the crack was leaking on my foundation – honest inspection with a fair price. Great warranty on the work. Thank you !

2 nice guys (SORRY TERRIBLE WITH NAMES🤦‍♀️) from
Perma-seal came out today to lift sidewalk to front door.Did a great job.Everything was explained of what process would be and finished within a hour. Would definitely recommend!
Thank you !!

Jake assisted us with ensuring peace of mind on our sump system

Nicholas Liguras original appointment and consultation time was between 2-4pm. He called and asked if he could come earlier. That was a plus for me, he came in a timely manner, I showed him my basement and the problem areas. Throughout Nick was more than exceptional in his approach, time management, explaining services, products and options available to me. He was also very polite and knowledgeable about the company and products and his customer service he provided to me was phenomenal.
Thanks Perma-Seal and Nick L. For making this process easier and possible.

Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.

Doug was a true professional. He came out and provided me with my annual maintenance. He alerted me the Pump and Backup were the original and could be on borrowed time. There was no pressure to purchase, but I decided to replace the pump and back-up. Doug efficiently replaced all components within the hour and answered all my questions. Several weeks late as I was getting ready to file my bill I did have a question on the itemization. I dreaded making the call because my experience with other companies is once the sale is done its typically Esta La Vista, I definitely had low expectations. To my surprise Doug called me back within 5 minutes and patiently answered my questions on the billing. I was very happy with Doug’s service and follow-up and reaffirms that Perma-Seal is the gold standard for your waterproofing and plumbing needs.

Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.

Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).

I can highly recommend Matt Tomfohrde, Supervising Electrician at Perm-Seal, for his excellent electrical work today, both servicing connections for three low voltage landscape lights as well as adding an outlet behind a painting on the wall above our grand piano. Our words were ‘Oh, we can’t believe how beautiful the painting looks, lighted from above!’ Thank you, Matt!

Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!

Our system was installed a year ago. I got a call from Perma-Seal advising me to have my annual inspection, cleaning and evaluation of the system (the first one is free!) The tec that came was Mark Lemenager. He was on time, he did a thourough evaluation of the system and cleaned some of the equipment. He was polite, he answered all of my questions, and he explained the importance of a yearly check up. I dealt with many workman during my rehab, and I must say that the staff at PermaSeal were the most proffessional.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

Dear Roy: I remember when you did all of your own work with just one helper. You have built a successful business with good employees and morals. I want to tell you how impressed I was with William who did my 10 point maintenance inspection on March 16th. My pump was vibrating and making water sounds. William took the pump out, replaced the valve and installed a J hook strap. The sump pump is almost silent. I hope you keep him on the inspection crew. He is very professional and knows the sump pumps.

The Perma-Seal crew with John and Alex received a perfect 5 star report card on the yard drainage work they did for Charles in the city of Chicago proper.