Customer Reviews and Testimonials

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Antonio did an excellent job with my sump pump replacement!! He was very knowledgeable, polite, and professional. He answered all my questions and took time to explain the procedure during the install. He is a very pleasant and competent person and I hope to work with him again for future maintenance.

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Very helpful

Jake thoroughly explained how we can benefit from concrete lifting and stabilizing with Perma-Seal and our dog loved him! 5 Stars.

Dick came and explained what was needed to fix the cracks in our foundation as well as our sump pump and window well. He did a great job going over all the details of what they will do to fix our home.

Excellent service! Thoughtful and thorough, took the time to explain and answer questions. Much appreciated. Go Red Sox!

Well done

Very satisfied! The service technician took his time, explained info, answered questions and did top-notch problem solving to address multiple issues. By the end of the appointment, my sump pump issues were completely resolved. Follow-up is already scheduled to figure out solutions for structural issues identified. Thanks Perma-Seal for your professionalism and peace of mind!

Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.

Very pleasant personable knowledgeable experience recommed to anyone

Jon Groen coerced me into spending money that I don’t have. I think he should be severely disciplined for his actions. Hehehe!

Antonio was fantastic. He was very knowledgeable and thorough, ensuring I knew what he was doing and why he was doing it. I’d happily have him come back.

Excellent service. Antonio was very knowledgeable and very easy to talk to. Thank you

Antonio was thorough, knowledgeable, and honest. I will request him for future jobs.

Keegan King came out to perform routine maintenance on our sump pump systems, foundation walls and dehumidifier. He took the time to explain everything that he was doing and what his findings were. He was professional, courteous and respectful of my house. He took the time to not only explain everything to me but he talked to my husband on the phone and explained everything to him also. All in all, a wonderful experience.

We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!