Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Christian was kind and caring. Very knowledgeable as well. And I know I can always trust Perma Seal Because of their high standards
Preventive Maintenance Service
John showed up at scheduled time, was thorough with his evaluation.
Preventive Maintenance Service
Jon did a great job
Preventive Maintenance Service
Christian was very kind and helpful. Very knowledgeable as well.
Preventive Maintenance Service
Christian was very professional and explained everything clearly. He noticed my backup pump was not running properly and changed it on the spot. Thank you!
Basement Waterproofing
Dick was very knowledgable and professional. Very helpful informative!
Preventive Maintenance Service
Was very pleased with Avery’s service and professionalism. Avery educated me and my husband on the equipment we have since we are taking over my mothers house. Awesome Customer Service.
Crawl Space Waterproofing & Insulation
Dick explained all aspects the worked that needed done
Foundation Crack Repair
Dick did a great job going through and explaining the entire process.
Preventive Maintenance Service
Jake was polite, courteous, and professional. He helped clarify how my prepaid maintenance package worked and made me aware of my options for keeping my basement dry and home healthy with new pumps and back up systems
Basement Waterproofing
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Foundation Repair
Perma-Seal Basement Systems sealed a large crack in the foundation where water was constantly seeping into a room in our basement. They were here for several hours because there was constant water seeping into the room while they were trying to seal the crack in the foundation. They worked diligently until the crack was completely sealed. I paid exactly what they estimated the work would cost.
Foundation Repair
When the representative arrived at my home, he was very friendly and quite professional. He quickly diagnosed the problem as being a crack in the foundation near the basement window. He assured us that there was a 95% chance this was really the only problem and that it would not be very expensive to repair. He quoted a price of around $400 and set up a time for the repair man to come out and repair the cracks. Everything happened as described and we were very happy to see there were no more basement leaks after a heavy rain. I would not hesitate to use this company again and I am very grateful to the representative for saving us money.
Basement Waterproofing
This company is great. The price was unbeatable and was the reason why I chose them over other companies. They arrived on time, worked quickly and efficiently, and were done all in one day! This company is very professional. The workers worked very hard and went nonstop for the most part. They do the best cleanup possible. I used to have water seepage in the basement but they have fixed this problem. I would highly recommend Perma-Seal!
Basement Waterproofing
I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.
Basement Waterproofing
After years of water in our basement, we finally decided to do something about it. We called Perma-Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma-Seal did on our home. I definitely recommend Perma-Seal to anyone and everyone!!! We are already looking into having Perma-Seal replace our water heater in the near future. Keep up the good work!!!
Drainage System Installation
Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.
Basement Waterproofing
I have used Perma-Seal on 3 different occasions. I have nothing but good things to say about there company. One time their estimator made a mistake which resulted in a $600.00 addition. I was not charged. They absorbed the extra fee. If there was ever a problem they returned to correct it at no charge. Their prices are more than fair and I would highly recommend them for any water problem issue. Sincerely, Frank Vondrasek.
Basement Wall Cracks
They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.
Drain Tile
They installed drain tiles on the inside of my basement.
Preventive Maintenance Service
Jesse is an amazing person .He is very knowledgeable walked me through the whole process.
Preventive Maintenance Service
Great service. Clean, efficient, quick, and all was clearly explained to me.
Preventive Maintenance Service
Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal
Preventive Maintenance Service
Great, got my Defender working in five minutes! And also explained options for future projects.
Preventive Maintenance Service
Antonio did a great job. Knowledgeable, informative and pleasant. Thank you!
Preventive Maintenance Service
Chris Salgado was and is a gentleman and did a fantastic job.. also giving me information on other things
Preventive Maintenance Service
Antonio performed the annual maintenance on our sump system on 4/8. He called to let us know that he was on his way and arrived on time.
He was courteous and respectful. He walked me through the services he performed and shared feedback when everything was completed. He also offered potential solutions for our dehumidifier unit.
Very professional. I would recommend him to anyone.
Preventive Maintenance Service
Will Burgess was very professional, helpful, patient and a pleasure to work with.
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Preventive Maintenance Service
Jake was efficient, knowledgeable and courteous. Great experience