Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Jake was courteous, professional, and knowledgeable. I appreciate him working with me to budget these home repairs after the holidays and other expenses
Preventive Maintenance Service
Jon was thorough and clearly answered my questions. Very friendly and professional.
Foundation Repair
Dick had great info and explained things well.
Preventive Maintenance Service
Antonio performed a PM on our pumps. Did a great job was courteous and informative! Great Job!
Preventive Maintenance Service
Antonio was courteous, friendly and timely. He explained our current system is doing well and indicated when our pump warranty will expire. In addition, he reviewed our exterior and suggested a couple improvements.
Preventive Maintenance Service
Christian was a pleasure to talk with. He went over the work we did last year and let me know that one of our water heaters should be replaced soon.
Preventive Maintenance Service
The services provided today by Avery was thorough and quick. He addressed all of our questions and concerns.
Basement Waterproofing
J Duron communicated well, was on time, did a neat and clean job, was very happy with the job. Would recommend
Preventive Maintenance Service
Christian was polite and knew the product. He has the ability to anticipate potential house situations and make recommendations. Good people person
Preventive Maintenance Service
Jake was courteous and professional with a thorough inspection discovering a new crack in our basement foundation wall. He also made us aware of options to upgrade our homes sump system to better protect us from flooding.
Basement Waterproofing and Crack Repair
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!
Basement Window Wells
They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Basement Seepage
Mike Tieggs was my rep. He was very patient in explaining everything to me, and reassuring. Roberto (the foreman) was wonderful! He explained everything that they were going to do. The surprising part was there was very little mess. I expected it to me much worse. Their workmanship was A+. I would highly recommend them, if you have seepage problems. Of course, the real test will be when it rains.
Basement Waterproofing
Perma-Seal did 2 jobs for me in the last several months. Initial inspection was performed by highly qualified professionals, and was explained in easy to understand manner. Installation was done when and as promised. They call a day ahead and give you a time of arrival, which they always meet. Great work.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Sump Pump Installation
We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.
Foundation Repair
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Basement Waterproofing
Perma-Seal installed interior drain tile in our crawl space. The crew did a great job. They kept the house very clean in the midst of a very messy job. Good price.
Basement Waterproofing
Perma-Seal waterproofed our lower level, did more than was contracted for without additional cost.They were very concerned about our comfort during the process.
Preventive Maintenance Service
John did a great job installing and explaining the job and the service was fast and professional.
Backup Sump Pump Installation
Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.
Preventive Maintenance Service
John Groen is a very efficient inspection and explained everything very well.
Preventive Maintenance Service
Antonio was very thorough and explained things nicely
Preventive Maintenance Service
Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.
Preventive Maintenance Service
Joh was very thorough and explained everything very well
Preventive Maintenance Service
Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.
Preventive Maintenance Service
Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.
Preventive Maintenance Service
Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.
Preventive Maintenance Service
The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.