Customer Reviews and Testimonials

Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home

Alejandro Lopez did a great job. I was happy that he let me watch him work and explained each device and walk me through how everything works. Great work thank you!

Victor was very thorough, thoughtful and professional. He diagnosed the issues and laid out a simple plan. He went right to work and took extra care to protect the rest of the house. I highly recommend Victor and the service the company provide.

Anthony was on time, personable, did a great of explaining everything

Perfecto and his crew were considerate when working on my crawl space. They wore covers on their shoes and put a tarp on their path to keep my house clean. They worked hard to be done by the time I had to leave.

Armando was efficient and kept me up to date on his progress.

Alejandro Lopez was very friendly and thorough. He checked the sump pump and cleaned the basin. He was able to leave me with a packet of information in the event that I sell the house so the new owners know that they will not have any water issues in their basement.

Very knowledgeable and awesome service! Jon was great

Jim G came out and explained my options for our sump discharge line. He was very knowledgeable and professional. I scheduled the repairs he recommended.

Jim G came out and today and performed a structural assessment. I was pleased with his honesty that I did not have a structural issue. Highly recommend him and Permaseal.

Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!

Perma-Seal Basement Systems sealed a large crack in the foundation where water was constantly seeping into a room in our basement. They were here for several hours because there was constant water seeping into the room while they were trying to seal the crack in the foundation. They worked diligently until the crack was completely sealed. I paid exactly what they estimated the work would cost.

When the representative arrived at my home, he was very friendly and quite professional. He quickly diagnosed the problem as being a crack in the foundation near the basement window. He assured us that there was a 95% chance this was really the only problem and that it would not be very expensive to repair. He quoted a price of around $400 and set up a time for the repair man to come out and repair the cracks. Everything happened as described and we were very happy to see there were no more basement leaks after a heavy rain. I would not hesitate to use this company again and I am very grateful to the representative for saving us money.

This company is great. The price was unbeatable and was the reason why I chose them over other companies. They arrived on time, worked quickly and efficiently, and were done all in one day! This company is very professional. The workers worked very hard and went nonstop for the most part. They do the best cleanup possible. I used to have water seepage in the basement but they have fixed this problem. I would highly recommend Perma-Seal!

I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.

After years of water in our basement, we finally decided to do something about it. We called Perma-Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma-Seal did on our home. I definitely recommend Perma-Seal to anyone and everyone!!! We are already looking into having Perma-Seal replace our water heater in the near future. Keep up the good work!!!

Perma-Seal installed an interior drain tile and sump pump with battery back up. They were very professional, quick and easy to work with. Everything has worked well for years now. I would definitely recommend them to others.

I have used Perma-Seal on 3 different occasions. I have nothing but good things to say about there company. One time their estimator made a mistake which resulted in a $600.00 addition. I was not charged. They absorbed the extra fee. If there was ever a problem they returned to correct it at no charge. Their prices are more than fair and I would highly recommend them for any water problem issue. Sincerely, Frank Vondrasek.

They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.

They installed drain tiles on the inside of my basement.

Dick was awesome. Explained the whole process and was in and out.

Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.

Jon was thorough and detailed finding the crack in his inspection

Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!

Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.

Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.

Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!

Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!

The technician Tyler Cook was very professional and thorough. Some advice was given on overall conditions in our basement which were very much appreciated.

Austin Keen was very kind and thorough. He made sure to explain everything he was doing and what we should expect to see. He made sure I understood how the app and the system work. He suggested tips on further protecting our foundation and made sure I knew how successfully the basement defender system has worked. I appreciate his kindness and his offering his phone number for “any questions, any time.” Five stars for sure! Jodi Biancalana