Customer Reviews and Testimonials

I appreciated the kindness of Dylan and how he explained things because I don’t know much about sump pumps.

Team of Joaquin and Angel were courteous and professional. Finished promptly and clean up was exceptional. Perma-seal fixed some foundation cracks for me a few years back, so I kind of expected this kind of service from them. Strongly recommend this company, they are first class.

Niko answered all my questions and explained everything clearly. Iwish all service providers were as knowledgeable as he is!

Jake was polite and efficient helping us diagnose an issue with our sewer system and keep our basement healthy and dry 5 stars!

Antonio did an excellent job with my sump pump replacement!! He was very knowledgeable, polite, and professional. He answered all my questions and took time to explain the procedure during the install. He is a very pleasant and competent person and I hope to work with him again for future maintenance.

Prevention Maintenance on Dehumidifier installed last year and previous year waterproofing and water heater installed.

Tyler was the rep who did the inspection. Tyler went over with me the process and if I had any concerns which he should note. I told him it gets extremely cold in the basement & during the cold weather my heat goes on more frequently than it did previously. He actually took the time and explained all the assets of the dehumidifier. The person who installed the unit, did not go over everything with me.

Outside, he went over the areas of his findings. He understood I cancelled having the downspouts buried last year, due to my sprinkler system. He had a video showing me how PAS could fix cracks with poly level. He was patient with me as I wanted to thoroughly understand the necessity of having this done. After his video’s/drawing pictures showing I understood the process.

Overall, I felt Tyler did an exceptional job. He is very acknowledgeable, patient. You are lucky to have a dedicated technician! I hope next year he does my inspection again.

Doro and Louis were wonderful. On time, polite and professional and they did a great job. They cleaned entire area and raised the concrete and cleaned up wonderfully. They explained what they did and the warranty – was very impressed with everything. Bottom line I would use them again and would request Doro and Louis.

Ed W – Buffalo Grove

Christian arrived right on time, and was very friendly and knowledgeable. Scheduled the service all is good.

Jake was out early and on time very courteous and informative presenting options and information about repairing our front stoop and side walk

Very helpful

I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.

Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

Perma-Seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. All was done in the 2 days allotted by people who knew what they were doing and were able to explain why they did the things they did. We have now gone through some really heavy rains and have been dryer than ever. Each day they were here at the time promised and cleaned up prior to leaving.

This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.

The basement waterproofing crew was professional and efficient. They worked fast, showed up on time, and did a great job overall. The second crew that you sent was excellent.

The basement waterproofing team was knowledgeable and communicated the installation project to me clearly. They were able to answer all my questions before, during, and after the job was completed. Allen was very informative and thorough.

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

I’ve had Perma-Seal twice now to perform work for me and have been thoroughly pleased with each experience. The office staff is friendly and courteous, and the men who have performed the work at my house have been the same. I wouldn’t hesitate to recommend then to anyone, especially if they need basement waterproofing work done!

Allen was very professional and informative with the basement waterproofing project.

Austin was on time, checked my sump pump, checked my water heater, perimeter of my basement inside and from the outside. Great!

Jon was an excellent technician! He arrived within the scheduled time, and fixed the problem quickly and efficiently. He was fantastic. Thanks so much!

Jake explained everything clearly and is very knowledgeable. Nice working with him.

Jake Baron, was very pleasant, very informative, and very nice. Great representative of Permaseal, and what your company is, and should be about.

JesseThorough and professional service
Very helpful and informative

Keegan was excellent, he did a great job explaining everything and was very professional. A superb company to work with!

Jesse, good service

Great job Jesse.

Our technician, Sam, was terrific. Professional, polite, and knowledgeable. He did a great job and was a pleasure to work with.

Super helpful service and recommendations from Jake!