Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Martin did a great job and came out on the same day to complete the work!
Basement Waterproofing
Dick was very informative and helpful. Made the decision to move forward with Perma-seal easy.
Foundation Repair
Jesse was great to work with.
Concrete Raising
Antonio was knowledgeable, friendly and efficient in providing a quote for the service requested. I appreciate his patience and providing thorough information as the rain came down! The videos showing exactly how the process works were also helpful in understanding the full extent of what would be done on my property. Thank you for your time!
Foundation Repair
Jesse make overall inspection for our garage and crawlspace and give me more understanding about the safety of our home and family health..He is highly recommended inspector.
Foundation Crack Repair
Awesome job done by Martin and Andres, great customer service!!
Foundation Crack Repair
Oren was absolutely wonderful! He thoroughly inspected our basement and other areas of our home. Explained what could be repaired in a way that made sense and be affordable. Excellent customer experience! Highly recommend Oren and Perma-Seal.
Egress Window Installation
Dick Forcone conducted a very thorough inspection and explained the process very well and answered all of our questions. Very pleased with the initial process.
Preventive Maintenance Service
Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.
Basement Waterproofing
Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.
Drainage System Installation
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!
Foundation Repair
Water seepage in basement area, due to moderate/heavy rainfall. Perma-Seal was the first company notified (out of three), but due to backlog wasn’t able to have estimate until late summer. Don Baier was my Sales Consultant, who was very professional, asking questions regarding water seepage, examining the interior of basement area and exterior of the resident, where he noticed two (2) large foundation cracks in the area where water was seeping. Don explained the procedure thoroughly and answered many questions. Don also stated that the earliest date for work would be the last week in October or early November, due to workload/schedule. Within that week the decision was Perma-Seal. On the day of the job the workers arrived promptly, ECSTATIC! was the word. Arturo and his assistants inspected area of work, along with myself. At approximately 8:10 they began work and completed by 10:10 a.m. While they were working I watched, inspected and asked questions. Arturo and company were professional, had a sense of humor, and didn’t mind my question asking. When they completed the job the area was left neat and tidy.
Basement Waterproofing
We had a very friendly and knowledgeable sales person and installers. We are completely satisfied thus far with the work completed and we would recommend Perma-Seal to our friends and family.
Foundation Repair
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
The service representative was extremely well-versed in giving us all of the options so that we can make an informed decision. We are very happy to have gone with Perma-Seal and definitely recommend others to go with them as well.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Foundation Crack Repair
Perma-Seal sealed a cracked foundation wall and replaced a foundation drain to the sump pump. Because of heavy spring rains and severe flooding all over the area, it took some time for them to get here, but the estimator actually gave me good news in that our basement needed less work than we anticipated. He gave me a price and a work date. The guys showed up on Saturday morning a little ahead of schedule (called to make sure it was okay to arrive early). The work was completed in about three and a half hours. They were very careful to wear booties over their shoes while in the house to avoid tracking mud and they left the basement cleaner than when they arrived.
Foundation Crack Repair
I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.
Basement Waterproofing
I was happy with the service and I have been a customer for 20 years. They stand by their work. They did not leave a mess and did their work neatly and courteously.
Basement Waterproofing
Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.
Preventive Maintenance Service
Very helpful & explained everything that we needed. Great guy.
Preventive Maintenance Service
Keegan was just a pro from start to finish. Arrived on time, was efficient, professional, knowledgeable and informative. Really appreciate his work.
Basement Warerproofing
Aston was thorough, polite and very helpful. He made sure, via inspection, that my home had no water issues at all. He was very clear in providing his results and helpful information.
Preventive Maintenance Service
Austin and Brian were very knowledgeable, helpful and professional. They walked me through recommendations, explained everything thoroughly and followed up after their visit. They were a pleasure to work with.
Preventive Maintenance Service
Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.
Preventive Maintenance Service
Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!
Preventive Maintenance Service
Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!
Preventive Maintenance Service
Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal
Preventive Maintenance Service
Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.
Preventive Maintenance Service
Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.