Customer Reviews and Testimonials

One thing I can say for certain is Dylan has excellent work etiquette. I’ve never had anyone come in and actually introduce themselves and have a nice conversation. Usually they just go straight to the crawl space and try to sell me something. Also thank you for explaining the basement defender to me, sounds a lot better than testing it my self.

Christian was very helpful. He answered all my questions. He was very informative. It was pleasure working with him.

Robert L. came out and did an inspection for me regarding the many concerns that I had regarding seepage, waterproofing and yard drainage. He was very professional and offered several solutions/options to address these issues. I was able to book service within one weeks’ time. High praise!

Susan H.

Christian and Niko were efficient and communicated arrival time well.

Anthony and Avery were very professional, timely, thorough and very pleasant to work with. As a Permaseal client they assessed all my sump pumps, basement and exterior and provided me with excellent suggestions to enhance and protect my property. They were very knowledgeable to educate me on the options and clearly presented me a path forward to further safeguard my home. Thank you so much Anthony and Avery!

Dylan was informative about my pumps I didn’t really know the specs of them and lifespan. Hopefully I get him next year I don’t like getting new people.

Jake was courteous and professional explained the benefit of burying our sump discharge as well as having back up systems in place.

Jake efficiently helped me diagnose where water was coming in to my homes basement and got the repair scheduled.

Christian was courteous and on time. Thank you for your honesty.

Excellent service from Jesse.

They repaired crack on the basement wall and it went well, no problems to report.

I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!

They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!

They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.

They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.

Mike Tieggs was my rep. He was very patient in explaining everything to me, and reassuring. Roberto (the foreman) was wonderful! He explained everything that they were going to do. The surprising part was there was very little mess. I expected it to me much worse. Their workmanship was A+. I would highly recommend them, if you have seepage problems. Of course, the real test will be when it rains.

Perma-Seal did 2 jobs for me in the last several months. Initial inspection was performed by highly qualified professionals, and was explained in easy to understand manner. Installation was done when and as promised. They call a day ahead and give you a time of arrival, which they always meet. Great work.

Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!

We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.

Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!

Austin is knowledgeable, professional, personable and very thorough in communicating the results of the checkup and recommended future work.

Joe Semany was very interesting and pleasant to speak with. He listened to what I said about issues and agreed that some things would need to be done. But he also was very attentive of the projects and explained how things are remedied and could understand them clearly. Good man!

Austin was amazing. He did a completely thorough inspection of my existing system that was installed last year. He had quick solution to my Wi-Fi issues to communicate with the pump properly. He inspected around the house for any cracks in the foundation or any other issues. He even gave me some tips on how to use the basement Defender app more effectively. He answered my many questions and addressed my concerns regarding an older ejector pump. After explaining all of my options, and explaining in detail, how much everything would cost. I’m happy to say I now have the annual service plan and my new ejector pump is coming next week. I never felt any pressure or rush in making a decision. I have always had a good experience with Perma Seal and this was no exception. I was very grateful for Austin‘s expertise and patience as he explained everything to me. He arranged everything for the installation of the new ejector pump and let me know with whom I will be dealing with for that installation install. I would have no hesitation about recommending Perma Seal to anyone needing the many services you have to offer. Thank you!

Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal

Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.

Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.

Jesse was great….explain everything.

Keegan came today on time and checked my sump pump pit, the Defender and back up batteries. He was friendly, professional and explained exactly what was needed to fix the situation. I appreciated his expertise and feel at ease having him update my sump pump.

Jesse was great

Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.

Also wanted to comment that having basement defender is great peace of mind.