Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony took good care of me and made sure that my system is in good shape! Thanks Anthony.
Concrete Lifting
Christian was great. Very informative
Preventive Maintenance Service
Thanks Christian for your attention to detail
Preventive Maintenance Service
Niko was very thorough with his explaining potential options for our home. Much appreciated.
Preventive Maintenance Service
Jon was great appreciate it time
Basement Waterproofing
Jesse
Concrete Lifting
Christian did a great job. Very personable. Look forward to the work
Foundation Crack Repair
George H was great and easy to work with. Keep up the good work!!
Sump Pump Repair
I received an error that my sump pump was having this morning and Permaseal had Christian come out the same day which was very appreciated.
Christian was very professional and did a great job fixing the sump pump issue quickly and efficiently. I will definitely continue to use permaseal whenever I have issues with my sump pump setup.
Preventive Maintenance Service
Anthony was extremely thorough and explained his findings in detail.
Basement Wall Crack Repair
They repaired crack on the basement wall and it went well, no problems to report.
Basement Waterproofing
I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!
Basement Waterproofing and Crack Repair
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!
Basement Window Wells
They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.
Crawl Space Encapsulation
They were here to please and made sure the customer was happy. They were prompt and professional. My husband handles more of the price aspect, so I don’t know what he compared it to. Perma-Seal Basement Systems redid the seal in the crawl space.
Basement Seepage
Mike Tieggs was my rep. He was very patient in explaining everything to me, and reassuring. Roberto (the foreman) was wonderful! He explained everything that they were going to do. The surprising part was there was very little mess. I expected it to me much worse. Their workmanship was A+. I would highly recommend them, if you have seepage problems. Of course, the real test will be when it rains.
Basement Waterproofing
Perma-Seal did 2 jobs for me in the last several months. Initial inspection was performed by highly qualified professionals, and was explained in easy to understand manner. Installation was done when and as promised. They call a day ahead and give you a time of arrival, which they always meet. Great work.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake! That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly). They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Sump Pump Installation
We had been getting ground water seepage in our finished basement. Had Perma-Seal come out to install a system to allow the water to pumped out. It has been 6 years and we have had no problems since. In fact before they came we ran a dehumidifier year round. After they left it hasn’t run at all. I would recommend them without hesitation.
Foundation Repair
Just terrific!! Smooth from beginning to end! My Agent, Don was kind, thorough and provided great information and education regarding my basement. He well prepared me for the work that the installation crew would complete. There were no surprises and the project was well done by a team of two super guys, who were professional, courteous and did a great job!
Preventive Maintenance Service
Was through in explaining everything I had going on in my home as far as what I need to do or can do inside the house and outside regarding permaseal
Preventive Maintenance Service
Prompt, courteous and knowledgeable. Clear and plain spoken when discussing options for future projects with on the spot quotes. Antonio was best perms seal tech so far. System still runs great.
Preventive Maintenance Service
Antonio G. performed a PMA at our house today and did a great job of explaining the status of our system and suggestions for keeping it well-maintained in the future.
Preventive Maintenance Service
Jesse was great….explain everything.
Preventive Maintenance Service
Keegan came today on time and checked my sump pump pit, the Defender and back up batteries. He was friendly, professional and explained exactly what was needed to fix the situation. I appreciated his expertise and feel at ease having him update my sump pump.
Preventive Maintenance Service
Jesse was great
Preventive Maintenance Service
Antonio came in and quickly addressed the issue and was very thorough explaining the issue and what he did to resolve it. He was also incredibly friendly, we would gladly have him return for any issues that could come up.
Also wanted to comment that having basement defender is great peace of mind.
Preventive Maintenance Service
Keegan was very professional, courteous, and thorough!
Preventive Maintenance Service
Keegan did a great job explaining my system and what was needed for upkeep. He was able to take care of some of the work while here which was a big help.
Preventive Maintenance Service
I must comment on Keegan King who is professional, efficient, friendly, knowledgeable – truly an outstanding asset to your fine company.