Customer Reviews and Testimonials

Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal

George Heller was great to work with. Highly recommend. Will tell all my friends and family about PermaSeal !

Great, got my Defender working in five minutes! And also explained options for future projects.

Antonio did a great job. Knowledgeable, informative and pleasant. Thank you!

Chris Salgado was and is a gentleman and did a fantastic job.. also giving me information on other things

Antonio performed the annual maintenance on our sump system on 4/8. He called to let us know that he was on his way and arrived on time.

He was courteous and respectful. He walked me through the services he performed and shared feedback when everything was completed. He also offered potential solutions for our dehumidifier unit.

Very professional. I would recommend him to anyone.

Will Burgess was very professional, helpful, patient and a pleasure to work with.

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.

Jake was efficient, knowledgeable and courteous. Great experience

Richard explained sump system replacement very professionally

We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.

They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.

Perma-Seal did 2 jobs for me in the last several months. Initial inspection was performed by highly qualified professionals, and was explained in easy to understand manner. Installation was done when and as promised. They call a day ahead and give you a time of arrival, which they always meet. Great work.

The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.

We are very happy with their waterproofing work in our home.

Permaseal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

Reuben Gonzales came to my home to evaluate the leakage into my basement. He was thorough, unrelenting in his pursuit of the leaks, patient, honest, and was not seeking to sell me an expensive fix. He said that it was cheaper to open the dry wall in a few places to see whether the foundation had cracks rather then digging up a trench 4 feet deep by 20 feet long. I agreed and he opened the wall in two places. I ran the garden hose and he said the leak is above grade and that I DID NOT need a waterproofing company but some one who does masonry work. Perma-seal does not do that work. Other companies wanted $2000 for a membrane plus an additional charge for each crack found. Being so honest, how does Perma-seal stay in business?

We have used Perma-Seal twice, in our former home and in our new home. We are very satisfied with the waterproofing work and overall experience. We already highly recommend the company to friends and family and will continue to do so.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

Three year warranty check done by Tony on my basement waterproofing system. He was excellent!

Dear Roy: I remember when you did all of your own work with just one helper. You have built a successful business with good employees and morals. I want to tell you how impressed I was with William who did my 10 point maintenance inspection on March 16th. My pump was vibrating and making water sounds. William took the pump out, replaced the valve and installed a J hook strap. The sump pump is almost silent. I hope you keep him on the inspection crew. He is very professional and knows the sump pumps.

The Perma-Seal crew with John and Alex received a perfect 5 star report card on the yard drainage work they did for Charles in the city of Chicago proper.

Frank from Perma-Seal performed a camera inspection to determine the source of a sewer pipe leak for Maria C of Cicero, IL. Marie gave Frank a top grade for his work performed.

A camera inspection and rodding was preformed by Jim for Edward S. in Des Plaines, IL. Edward was satisfied with the crew, and rated the overall experience 5 out of 5.

Your technician, Alvin McAdory, Jr. was very professional and conducted his maintenance service in a way that reflects on Perma-Seal in a very positive way. He explained what was done and made several recommendations. He is a valuable asset to your company.

Your technician, Gene Krukowski did an excellent job. He was friendly and patient with questions that I had. He was very knowledgeable and explained everything as he was checking our system. Very satisfied with service provided.

Gene Krukowski exceeded your usually excellent annual sump pump service. Tested all systems. Assured that we will not have mold or musty smelling sumps. Also gave us advice on how to keep them fresh between annual check ups. Couldn’t be more satisfied.

The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.