Customer Reviews and Testimonials

Anthony and Avery shared a lot of great information, and were very personable

Hi

Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service

Mary

Service was superb and Jesus Duron explained everything and made recommendations for improvements. I was highly impressed by his knowledge and professionalism

Paul Warner did a thorough inspection of my basement, sump pumps, basement defender, and exterior drainage. He was very helpful and willing to answer my questions about maintenance/replacement of the pumps and systems.

Thank you, Permaseal (especially Robert Barscewski and Lisa Kapoun)!

Last summer, I bought a lovely new water heater. Works like a charm, but the time had come to flush out the system to keep calcium and such from building up at the bottom of the tank. I watched videos. I tried to remember what the plumber who installed the hot water heater had showed. I managed to screw on the hose, but then got a little flummoxed: Does the screw loosen a valve. Is the screw the valve? How much pressure should I use to unscrew the screw?

I really didn’t want to get this wrong. Hot water is… hot! So I made a video and sent it to Lisa, explaining the problem and asked whether it might be possible for someone already working in the neighborhood to stop by and walk me through the process.

Hello, Robert! He couldn’t have been nicer showing me what to do. Now I’m set. I have a new skill and a really fabulous hot water heater, too!

Dylan made sure to explain every part of the checklist he gave me.

Friendly and knowledgeable. So thankful for Jon’s review!

Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.

Christian performed an annual check-up on my premises. He pointed out issues that needed attention in a very professional manner and explained what items needed immediate attention and those items that could wait until a later time.

Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.

The Perma-Seal crew did a good job waterproofing my basement. You waterproofed my basement one week before our record rainfall and I had not one drop through those fixed cracks!

Juan from Perma-Seal was very helpful when he and his waterproofing crew worked on my basement. I would gladly welcome them back!

The Perma-Seal consultant was very informative and patient, and the crew was quick and very clean when they worked on my basement. The finished product looks beautiful!

I am usually hesitant about having people work in my home, but the Perma-Seal crew was so courteous when they came to seal a crack in my basement and install my backup sump pump. They were so helpful in answering all of my questions, and they cleaned up before they left.

I was very satisfied with Perma-Seal when they came to my home to seal around the gas line coming into my basement. I will definitely refer you to my neighbors if they have similar problems.

Just want to say thank you to Perma-Seal for doing such a fine job on my basement.

When we found two cracks in our basement wall while clearing the area for the installation of a new furnace, we thought of Perma-Seal first. They repaired cracks in our basement walls a few years after we moved into our newly built home in 1973. Back then, Roy Spencer worked on the jobs himself. Being a new Angie’s List member, we looked them up and saw that they have continued to satisfy customers over the years. We called and Consultant Jim Burlison responded within 48 hours to give us an estimate. He was very hands-on and examined each site before suggesting a solution. On the scheduled day, the technician called and asked if he could arrive early to do the job. The work was done professionally, quickly, and with no leftover mess or cleanup. Now that the epoxy has cured, we will chip off the plugs and paint the wall. Although there are companies out there who can do the job for less money, Perma-Seal provides a free lifetime service warranty on their repairs. It’s comforting to know that these are two cracks we won’t have to worry about…Thanks, Roy Spencer for owning a company that really delivers. And thanks, Perma-Seal for the nice experience!

The crew was great, patient and answered all of my questions. Best money I have ever spent on my home!

We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.

Perma-Seal completed a couple jobs for me. First, they installed exterior drain tiles to fix a seepage issue. Then, they solved a sewer backup problem by installing a flood control system in my front yard. From the salesman to the plumber to the crew, all are hard working and professional. They even saved me $$ by digging around the sidewalk rather than breaking the concrete which would have cost extra to replace. All in all, these guys are expensive but well worth it.

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

Jesse is an amazing person .He is very knowledgeable walked me through the whole process.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal

Great, got my Defender working in five minutes! And also explained options for future projects.

Antonio did a great job. Knowledgeable, informative and pleasant. Thank you!

Chris Salgado was and is a gentleman and did a fantastic job.. also giving me information on other things

Antonio performed the annual maintenance on our sump system on 4/8. He called to let us know that he was on his way and arrived on time.

He was courteous and respectful. He walked me through the services he performed and shared feedback when everything was completed. He also offered potential solutions for our dehumidifier unit.

Very professional. I would recommend him to anyone.

Will Burgess was very professional, helpful, patient and a pleasure to work with.

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.