Customer Reviews and Testimonials

Jesse

Very professional, polite, honest, and work finished immediately

Jim G came on time today,was very professional,and I am very happy with his expertise.

Showed up early,was very knowledgeable and answered all my questions

Andres was really good. He assessed the problem explained all of our options extremely well. The repair of the discharge pipe was completed quickly as well as the new sun pump and battery back up.

Jessie was fantastic !!
Knowledgeable professional
Courteous …a wonderful
RepresentaTive of your company.
Thank you, I will make a decision and contact him!!

Dick was very informative and explained the process in great detail. I appreciated his help.

Alejandro was excellent. Very professional and knowledgeable. Good work!

Junior and his crew did an amazing job. They completed major upgrades in a timely manner and left the basement clean! I would definitely hire them again!

Very informative, and polite. Great work. Alejandro did a great job.

I was very impressed with the knowledge that Jeff K had regarding the seepage issues with my basement. He offered several options to fix my leaky old basement. I can’t wait to have a dry basement.

Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S

I called Perma-Seal find out why I had so much seepage in my basement after the snow melted and it rained last week. Jeff K explained why I got water in my basement and offered several solutions to fix the problem.

Scott came to our house to explain everything that permaseal is going to do to waterproof our basement. He answered all of the questions that we had and made sure that we were all on the same page with what to expect in the next few months. Very friendly guy, and nice to work with. Thanks, Scott!

We had electrical issues and Matt Tomfordhe helped us. He is very professional and courteous. We are getting waterproofing done in our basement. He was part of that team. The whole team is professional and courteous.

Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.

Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!

Jeff was prompt and extremely informative regarding my options for my basement. He was well-versed in the code requirements for the city of Chicago. He thoroughly answered all my questions. I really appreciated the high level of service he provided. I have met with several other businesses and PermaSeal’s customer service is the best I have encountered thus far.

The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.

They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.

Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.

I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.

Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.

I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.

Bob Cihlar

Antonio arrived on time and was very professional. He answered all my questions in a timely manner.

5stars

Quick and painless

Anthony did an inspection of the crawl space and made some recommendations. He was knowledgeable and friendly.

I am considering his proposals for future improvments.

Thank you !

Efficient and friendly technician. Permaseal always shows up when they say they will.

Jake came into our home and explained everything thoroughly. He was very professional and answered all of questions.

Geo
Great job very informative prompt service.