Customer Reviews and Testimonials

Jesse make overall inspection for our garage and crawlspace and give me more understanding about the safety of our home and family health..He is highly recommended inspector.

Awesome job done by Martin and Andres, great customer service!!

Oren was absolutely wonderful! He thoroughly inspected our basement and other areas of our home. Explained what could be repaired in a way that made sense and be affordable. Excellent customer experience! Highly recommend Oren and Perma-Seal.

Dick Forcone conducted a very thorough inspection and explained the process very well and answered all of our questions. Very pleased with the initial process.

Antonio was my tech today. He was able to come early, so he called me to see if that would work for me, which was great. He arrived at the time we arranged. Antonio is a great communicator, which really made me feel comfortable and respected – something that matters to me very much. He explained everything he was doing clearly, without talking down to me. It was a great load off my mind to have the service done, and to understand more about the system, now that I’ve had it for a year. Just like George, and the people who installed the system, Antonio was not only very professional, but very friendly, and cared enough to make sure I understood how everything works. He reinforced my confidence in choosing you to install my system. He’s a great representative for Perma-Seal. Thank you all.

Antonio G did a great job coming to our home to do an estimate today and greatly explained in detail their process and expectations for completing this work successfully. Would recommend Antonio G for all of your waterproofing needs.

Niko did a complete check up of our system and briefed us on all issues. He was very thorough and professional along with being friendly. Very much enjoyed his work.

Dick was very thorough, polite and professional

Niko did an excellent job looking at the details of the sump system, as well as making me aware of the other areas of the house he would analyze. He was also informative while explaining possible replacement of a hot water heater, attentive to details, polite, and personable. I highly recommend him and would not hesitate to have him do similar work at our house in the future.

Jim G came out to give us a quote. My husband and I felt very comfortable and confident that Permaseal was the right choice for us. Jim walked us through the entire process, and answered all questions. Highly recommend.

My basement is as dry as can be after they waterproofed it. I am completely thrilled with the results I had. There’s not one negative thing about this whole experience.

Water coming out of the basement drain and leaking from our basement walls was the issue at hand when we decided to hire this company. The cam showed roots and damage on the pipes that led to the city sewer from our catch basin. We hired Perma-Seal to resolve the issue of water in our basement last year several months after we purchased our new home. The service was timely, communication with the company representatives and contractors was easy and the amount we spent was worth the results. We have been and we will continue to recommend Perma-Seal to our friends and families because of their good service.

This company has worked for me numerous times. I had a water leak in the basement that we could not locate. The first time they came out they found where it was coming from. At that time I had a sump pump put in and also some patching on the outside walls. This year they came for my yearly check and I told them I wanted a battery back up for the pump. They were outstanding. They did not try to sell me the most expensive just the one that would serve my purpose. Since having this done I have not had a drop of water and we have had some bad rain storms. All their workers are very professional and courteous. They come in and when they leave you never even know they were there. Their cleanup is outstanding. I would highly recommend this company to others who are having water problems. The water was not coming from the drain it was hydro-static pressure which I never heard of before. They knew what it was and correct the problem.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

I had water coming in through two spots in the basement. I was shown all options and pricing but Perma-Seal recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!!

Perma-Seal arrived on time on the designated date to perform the contracted services. All of the employees were very professional and knew their jobs very well. The work was performed in the allotted time frame and very little mess was left when you consider that a jackhammer was used, gravel for the drain was moved inside, and then fresh concrete was mixed and poured to cover the trench. I was very pleased with the work and have had no seepage since the work was done. It’s great that the work has a lifetime warranty and is transferable to a new owner should I ever sell my home. Perma-Seal is a very well run organization and I would not hesitate to recommend them to anybody.

Being at a low spot in my neighborhood, the heavy rains we get periodically through the year, and the amount of water I was seeing getting pumped out during those rains, I wanted some assurances of having a good sump/backup system for my basement (even though I was happy with my self-installed system, I felt like it was time to invest in something more professional looking).After getting a few quotes, I settled on these guys, simply because of the professionalism they showed during their initial visit. The price was a little high for my taste, but then, all bids were coming in around at a similar price. The guy that did the install was professional, clean, and courteous.Now, after a year of it working, I’m happy, it’s been functioning well. I would recommend this company for sump-pump installs.

Perma-Seal trenched the perimeter of my basement, installed drainage and sump pump system, and lined walls with waterproof membrane. They were punctual and finished the project early. With the storms and rain we have had this fall their work was put to the test week after week. As I write this review I am in the basement as we wait for the storms and tornado warnings to end. Our basement is water tight and free of the musty odor.

Jesse

John did a great job installing and explaining the job and the service was fast and professional.

Austin was very professional. He communicated well on everything he saw and was doing. A very pleasant experience and highly recommended.

John Groen is a very efficient inspection and explained everything very well.

Antonio was very thorough and explained things nicely

Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.

Joh was very thorough and explained everything very well

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.

Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.