Customer Reviews and Testimonials

Niko was very thorough in examining the sump pumps, the dehumidifier and filter, and the drainage system from the roof and backup sump, tested everything, noted some issues which need addressing in the next year. He was courteous and explained everything thoroughly. Overall, I could not have asked for better service. Tom

I had a great experience with your consultant, Anthony W. and will gladly refer my friends and neighbors. He put me at ease right away and explained measurements he was taking. You have a great representative and it’s nice to know your company really understands Customer Service.

Thank you for your work George H – Looking forward to getting the concrete lifted at my home !

Elijah Boykin Is a very personable and professional young man. His knowledge of the Perma Seal products and services allowed him to provide us with a variety of options for lifting and leveling our concrete and sealing of cracks. I find it refreshing to deal with someone who is both personable and well trained.

Thank you George H for all your help on these pesty crack repairs !

Niko was prompt to the appointment and called me ahead of time to give me his estimated time of arrival. Niko was very nice and courteous and did an excellent job explaining what he had done and the status of my current sump pump. He also let me know of a couple of options that I might be interested in getting, but did not pressure me. Excellent employee.

Anthony Modica was excellent…very informative and helpful.

Christian explained our options well. Thank you

Jake arrived early and was informative about our options to keep our basement dry and home healthy.

Antonio was thorough and efficient in his annual inspection of the pumps. He provided good explanations to my questions and other matters I had not thought about. Much thanks!

Water coming out of the basement drain and leaking from our basement walls was the issue at hand when we decided to hire this company. The cam showed roots and damage on the pipes that led to the city sewer from our catch basin. We hired Perma-Seal to resolve the issue of water in our basement last year several months after we purchased our new home. The service was timely, communication with the company representatives and contractors was easy and the amount we spent was worth the results. We have been and we will continue to recommend Perma-Seal to our friends and families because of their good service.

This company has worked for me numerous times. I had a water leak in the basement that we could not locate. The first time they came out they found where it was coming from. At that time I had a sump pump put in and also some patching on the outside walls. This year they came for my yearly check and I told them I wanted a battery back up for the pump. They were outstanding. They did not try to sell me the most expensive just the one that would serve my purpose. Since having this done I have not had a drop of water and we have had some bad rain storms. All their workers are very professional and courteous. They come in and when they leave you never even know they were there. Their cleanup is outstanding. I would highly recommend this company to others who are having water problems. The water was not coming from the drain it was hydro-static pressure which I never heard of before. They knew what it was and correct the problem.

I inadvertently crossed leads on my sump pump battery causing a recharging problem for the system. While out of town, my wife called Perma-Seal to service our unit which turned out to be out-of-warranty. They sent a serviceman out to essentially sell a new system since this one was out of warranty. He was honest, and professional enough that he saw the issue was mine, fixed the connection and charged us $0. He won my loyalty for life with his actions.

They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.

We used Perma-Seal Basement Systems. They did a drain pipe in the basement, and they put in a sump pump. They also had to do something to my sewer line, which was a big job, so they had to call a special plumber. The service worked out great. They were great, they were in and out quickly, and they cleaned up.

I had water coming in through two spots in the basement. I was shown all options and pricing but Perma-Seal recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!!

Perma-Seal arrived on time on the designated date to perform the contracted services. All of the employees were very professional and knew their jobs very well. The work was performed in the allotted time frame and very little mess was left when you consider that a jackhammer was used, gravel for the drain was moved inside, and then fresh concrete was mixed and poured to cover the trench. I was very pleased with the work and have had no seepage since the work was done. It’s great that the work has a lifetime warranty and is transferable to a new owner should I ever sell my home. Perma-Seal is a very well run organization and I would not hesitate to recommend them to anybody.

Being at a low spot in my neighborhood, the heavy rains we get periodically through the year, and the amount of water I was seeing getting pumped out during those rains, I wanted some assurances of having a good sump/backup system for my basement (even though I was happy with my self-installed system, I felt like it was time to invest in something more professional looking).After getting a few quotes, I settled on these guys, simply because of the professionalism they showed during their initial visit. The price was a little high for my taste, but then, all bids were coming in around at a similar price. The guy that did the install was professional, clean, and courteous.Now, after a year of it working, I’m happy, it’s been functioning well. I would recommend this company for sump-pump installs.

Perma-Seal trenched the perimeter of my basement, installed drainage and sump pump system, and lined walls with waterproof membrane. They were punctual and finished the project early. With the storms and rain we have had this fall their work was put to the test week after week. As I write this review I am in the basement as we wait for the storms and tornado warnings to end. Our basement is water tight and free of the musty odor.

Perma-Seal sealed 6 cracks in my foundation. It was great! They came in and were done in about 4 hours. They cleaned up after themselves too and since then not a drop of water coming in. I love it, should’ve done this a long time ago.

Antonio is an amazing representative for Permaseal. He was very friendly and knowledgeable. Not only did he walk us through every step but explained anything and everything which he was doing. I’d love for him to come out again.

Joh was very thorough and explained everything very well

Colin K was here today to perform the service. He was very professional and thoroughly explained his report. He also took the initiative to review several cracks in the foundation and offer suggestions on solutions.
He also addressed a WiFi connection issue that we were having with the Defender monitoring.
We were very impressed with him and appreciated that level of service.

Christian came out to inspect my pump. He was knowledgeable and answered all of my questions.
He even helped me set up my phone app which I never got around to doing a year ago.

Antonio was very friendly and explained the work he was going to perform before he began. He provided a thorough review of his findings and the recommended work.

The service Antonio provided was very good. He flushed out our sump pump, took photos, and inspected the outside perimeter of the house. He noticed one of the downspouts wasn’t connected, which we will fix. He explained everything thoroughly and encouraged us to get a battery-powdered sump pump or wi-fi to help keep us protected from flooding. We appreciated his service.

Jon was very courteous and knowledgeable

Jake was friendly and informative

Jon was great, explained everything and inspection was comprehensive. Really appreciate it.

Colin was professional and worked well with answering all our concerns
He promoted some options for future work . He is in our opinion asset to your company !
Well Done