Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Foundation Crack Repair
Thank you George H with your help on fixing 4 cracks repairs !
Basement Defender Installation
Alejandro and his team were very professional and were very nice to work with
Crawl Space Insulation
Thank you George H for the estimate on crawlspace insulation !
Foundation Crack Repair
Thank you George H for helping us with crack repairs! Appreciate your help
Preventive Maintenance Service
Jason was here to fix a leak a week after a previous visit failed to stop a leak. He was on time, polite, quick and did quality work to fix the leaks. He was happy to explain and review his work when complete.
Preventive Maintenance Service
Anthony Modica was great to work with! He did an inside and outside inspection, and let me know how everything was doing, and things to look for in the future
Preventive Maintenance Service
Christian is a true gentleman. He has educated me beautifully about my battery as well as my outside drainage. I feel confident and reassured about his reccomendations.
Preventive Maintenance Service
James and Niko were prompt, efficient and very helpful.
I highly recommend Permaseal services.
Preventive Maintenance Service
Niko did a wonderful job arrived promptly and was very thorough. He walked me all my options and helped me find the best solution. I look forward to seeing him next year.
Crawl Space Waterproofing
Thank you George H for the free inspection !
Basement Waterproofing
I was very impressed with the knowledge that Jeff K had regarding the seepage issues with my basement. He offered several options to fix my leaky old basement. I can’t wait to have a dry basement.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Basement Waterproofing
I called Perma-Seal find out why I had so much seepage in my basement after the snow melted and it rained last week. Jeff K explained why I got water in my basement and offered several solutions to fix the problem.
Basement Waterproofing
Scott came to our house to explain everything that permaseal is going to do to waterproof our basement. He answered all of the questions that we had and made sure that we were all on the same page with what to expect in the next few months. Very friendly guy, and nice to work with. Thanks, Scott!
Basement Waterproofing
We had electrical issues and Matt Tomfordhe helped us. He is very professional and courteous. We are getting waterproofing done in our basement. He was part of that team. The whole team is professional and courteous.
Basement Waterproofing
Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.
Basement Waterproofing
Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!
Basement Waterproofing
Jeff was prompt and extremely informative regarding my options for my basement. He was well-versed in the code requirements for the city of Chicago. He thoroughly answered all my questions. I really appreciated the high level of service he provided. I have met with several other businesses and PermaSeal’s customer service is the best I have encountered thus far.
Basement Waterproofing
The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.
Basement Waterproofing
They fixed leaks in the basement floor by digging and inserting drain hose at the interior perimeter of basement floor and directed the drainage to a new sump pump. I have not seen a drop of water since. I had this company replace another worn sump pump about a year ago.The workers were professional, and swift with the labor and clean up. Clean up was excellent considering it was a rainy day. Every thing worked when tested and has worked very well since. I am pleased with the lifetime warranty and know they will be there if something is wrong. You need to remove anything against the perimeter walls of the basement, e.g., washer/dryer, cabinets, tables, workbench, etc. Good opportunity to clean and paint if needed.
Preventive Maintenance Service
Anthony explained things thoroughly and gave good options!
Preventive Maintenance Service
Anthony was very friendly, professional and respectful of my home, which I very much appreciated. He clearly explained what he was looking at at also clearly reviewed his findings and recommendation. He thoroughly answered all of my questions and reviewed the pros/cons of taking advantage of the various services offered by Perma-Seal. I would gladly have him be my primary POC at Perma-Seal.
Preventive Maintenance Service
Had a great experience with christian. On time and knowledgeable. thanks
Preventive Maintenance Service
Great service, very knowledgeable
Preventive Maintenance Service
EXPLAINED MY SYSTEM TO ME EXPLAINED WHY I NEEDED A NEW BATTERY LEFT ME HIS NUMBER TO GET MY SYSTEM ON MY PHONE
Preventive Maintenance Service
Anthony Modica was very informative about the annual maintenance call today, very clean did not leave a mess. Explain everything to me. Would recommend him.
Preventive Maintenance Service
Anthony did a great job inspecting and recommending the necessary service items.
Preventive Maintenance Service
Jake helped install a new basement defender sump system for me.
Preventive Maintenance Service
Jake was pleasant and reviewed my pump, battery and discussed options. Very informative. I would recommend Perma Seal and Jake as a service tech.
Preventive Maintenance Service
Excellent customer service, very informative!