Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Jim G was very professional. He diagnosed an issue we were having right away and explained exactly how PermaSeal can fix it. Reasonable price and we signed up right away.
Sump Pump Repair
Alejandro Lopez did a thorough inspection and after testing equipment he discovered the power supply was faulty.
Attic Insulation & Air Sealing
Feliciano and crew were very professional, polite, and efficient.
Called before arriving and arrived promptly. Explained everything. And took a lot of photos for us. Cleaned up well.
Foundation Crack Repair
Dick was very professional
Attic Insulation
Jim G came out today and inspected my attic. He showed up on time and was communicative throughout the day on his schedule. He is very professional.
Preventive Maintenance Service
Alejandro Lopez was the tech who serviced the problem. He was efficient and courteous – had good customer service qualities.
Basement Waterproofing
Jesse
Foundation Repair
Very professional, polite, honest, and work finished immediately
Foundation Crack Repair
Jim G came on time today,was very professional,and I am very happy with his expertise.
Basement Waterproofing
Showed up early,was very knowledgeable and answered all my questions
Basement Waterproofing
Our basement walls had mold from water damage from a burst water pipe/drain. We were concerned that water was also entering the foundation walls and floor. We called Perma-Seal,for an estimate on waterproofing the area.TONY GAGLIANO arrived promptly as promised and began a very thorough inspection which included both an exterior and interior exam. He took careful note of the water damage that we had sustained and then concluded that the water had NOT entered through the walls or flooring, but was in fact, from the pipes which had burst. He then spent another hour or so inspecting the surrounding grading, gutters, wall condition, mortar lines, etc..all areas from which water could cause future problems. He was extremely polite, thorough and professional and was not impatient with our endless questions. Based on his assurances, we were able to proceed with remediation of the damage and eventual refinish of the basement.He could have sold us an expensive repair of complete foundation excavation and sealing, drain tiles and sump pumps. Instead he provided us an honest evaluation, which resulted in zero money to Perma Seal. His inspection was free. It doesnt get anymore honest than this. I dont know the names of any other Perma-Seal,inspectors, but if I were looking for a thorough and honest evaluation, I would ask for Tony Gagliano. We thank him and apologize for the delay in providing this review.
Basement Window Replacement
Perma-Seal replaced all of my basement windows, window wells and added a large escape window.I enjoyed working with Perma-Seal. They came out quickly for the estimate and provided it right away. Once we agreed on the work everything went smoothly. I loved the installers that we had who felt confident and comfortable enough to make suggestions which ended up being the best thing that we decided to do. They were clean, careful and did great work.
Basement Waterproofing
I was happy with the service. It has not been a year yet. Overall, they were good with the explanations and stuff. How they interacted with me, I have no complaints. They were with in ballpark with everybody else. It was a little more than we thought it would be. My only complaint was, not a lot of the workers spoke English, the head guy spoke English, so I could ask him questions. But, I could not ask any of the other workers questions because they did not speak English. The communication was hard. They were on time. They cleaned up and everything. I would recommend them.
Basement Waterproofing
I was very, very pleased. He was very knowledgeable and informative. He did a fine assessment and repairs. I was very pleased in every aspect of the service. They did a real nice job and cleaned everything up when finished.
Drainage System Installation
Interior sub floor drainage system. Easy way to resolve a drainage problem with a basement. Work was completed as promised and on time. Clean up was a little less than expected, however, I was thrilled with the overall experience and would highly recommend them.
Foundation Repair
The sales person/technician was extremely thorough and gave us tips and helpful things to do that can prevent water seapage in the basement and other problems with our foundation and drainage system. He gave us our options for fixing the problem and the cost of each option and then scheduled the work to be done. The technician who came to fix the problem was very helpful and professional and completed the job within a reasonable time and did a great job.
Basement Waterproofing
Salesman came first. We explained the problem. He estimated that a seal would work, and quoted $250.00. We agreed on the spot. A workman came a few days later by appointment and filled the crack with a plastic epoxy, Took about 90 minutes. He cleaned up after himself, and the repair has held up ever since.
Basement Waterproofing
When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.
Basement Waterproofing
After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.
Basement Waterproofing
I cannot even begin to thank you enough for all of your help with the location of the entry point of the water seepage in my basement. Your professionalism, friendliness and kindness are so very much appreciated. Perma-Seal is the best ever because of people like you! Thank you very much for all of your help.
Preventive Maintenance Service
Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.
Preventive Maintenance Service
I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.
Bob Cihlar
Preventive Maintenance Service
Antonio arrived on time and was very professional. He answered all my questions in a timely manner.
Preventive Maintenance Service
5stars
Preventive Maintenance Service
Quick and painless
Preventive Maintenance Service
Anthony did an inspection of the crawl space and made some recommendations. He was knowledgeable and friendly.
I am considering his proposals for future improvments.
Thank you !
Preventive Maintenance Service
Efficient and friendly technician. Permaseal always shows up when they say they will.
Preventive Maintenance Service
Jake came into our home and explained everything thoroughly. He was very professional and answered all of questions.
Preventive Maintenance Service
Geo
Great job very informative prompt service.
Preventive Maintenance Service
Professional, timely, and thorough service. Anthony was personable and answered my questions with regard to the service, system, and other services that Permaseal could provide. Highly recommend Permaseal for continued service of the drain tile and sump pump.