Customer Reviews and Testimonials

Antonio performed the annual maintenance on our sump system on 4/8. He called to let us know that he was on his way and arrived on time.

He was courteous and respectful. He walked me through the services he performed and shared feedback when everything was completed. He also offered potential solutions for our dehumidifier unit.

Very professional. I would recommend him to anyone.

Will Burgess was very professional, helpful, patient and a pleasure to work with.

I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.

Jake was efficient, knowledgeable and courteous. Great experience

Richard explained sump system replacement very professionally

Sean was prompt and very friendly. Thanks.

Jake was informative and professional

Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.

Jake was out and helped diagnose leaking plumbing fixtures professional and informative.

Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!

I used to dread heavy rainstorms & spring thaws because if a saw a lake in my backyard I knew there was also one in the basement. This was a totally unusable floor of my house. I called Permaseal, they came out & did a complete & professional inspection explaining in detail what they were going to do. At the install I didn’t know how they were going to get all that cement out of my basement but they did it all in one day and left the place spotless. The next major rain came 2 days later – I gingerly tiptoed down my basement stairs not knowing what to expect – DRY DRY DRY!!! And it has been DRY ever since 2 yrs later. I have now reclaimed my entire basement as a living space. Thank you Permaseal!!!

When I found some basement leakage near the area where I had a foundation leak sealed by Perma-Seal,last year, I called them to give me some advice. The Perma-Seal,representative determined that the leak was not from the previous foundation leak (that Perma-Seal,had repaired). However, he took the time to look more thoroughly into the problem, both inside and outside. He suggested I have the wall near the leak checked over by a tuck pointer. Long story short, tuck pointing was the perfect answer to the problem. I would never have thought of it if the Perma-Seal,representative had not checked things out so carefully and taken the time to give me some good advice.It was a great experience. The Perma-Seal,representative walked me through all of the steps I could take to solve the leak problem even though it was not a Perma-Seal,project.

Just want to say thank you to Perma-Seal for doing such a fine job on my basement.

Water coming out of the basement drain and leaking from our basement walls was the issue at hand when we decided to hire this company. The cam showed roots and damage on the pipes that led to the city sewer from our catch basin. We hired Perma-Seal to resolve the issue of water in our basement last year several months after we purchased our new home. The service was timely, communication with the company representatives and contractors was easy and the amount we spent was worth the results. We have been and we will continue to recommend Perma-Seal to our friends and families because of their good service.

After years of water in our basement, we finally decided to do something about it. We called Perma-Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma-Seal did on our home. I definitely recommend Perma-Seal to anyone and everyone!!! We are already looking into having Perma-Seal replace our water heater in the near future. Keep up the good work!!!

They replaced two basement window wells & capped them, fixed/sealed a leak in the basement wall, and replaced a sump pump.

I hired them to do foundation repair. It went well. They inventoried the entire basement. They explained things thoroughly. They are excellent and have the best price around.

These guys are great. They fixed my leaking basement and missed a spot. They came back and repaired it for no charge.

A shoutout for Kenneth Allen Laundie, who came out on a very cold day and performed the inspection with professionalism and courtesy.

After shopping around and getting three estimates on our basement wall leakage problems we decided to choose Perma-Seal. We made the right choice. Using their sealants they successfully treated the cracks in our foundation. No more leaks!! We recommend them and would and will call them again for any new problem. They also gave a life-time warranty on the work they did so should they need to come back the work will be done free of charge.

(Kenneth) Allen has been to our home twice. First when we had a battery sump and ice guard installed, and again today for the annual maintenance check. Allen is super knowledgable and took to time explain everything he was doing, and also answered all of our questions. He was polite and thorough during both visits. A+ customer service. Because of these experiences, we don’t hesitate to recommend Perma-Seal to our friends and neighbors.

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Very happy to have Ken Allen Laundie and Rigo come out today for maintenance on my sewer vault. Ken was very knowledgeable and helpful in my making decisions to replace my sump pump. I can tell he loves his job.

Scheduled routine maintenance call for liners and pumps in both crawlspaces and the replacement filter in dehumidifier. Miguel Guerrero came out and was excellent in taking care of everything and explaining about what he did and he was even able to fit through the small opening to our second crawl space! Excellent work and product and would recommend your company.

Kenneth Allan and Rigo serviced 3 of my sump systems. They were professional and efficient, and Allan explained service packages more clearly than I had understood them. My systems were installed at different times during the past few years, and it was good getting an update on what was installed and when, as well as any warranties that are still in effect. Thanks.

Gene Krukowski came to my home for Preventative Maintenance in June, 2019 and he was friendly, professional, timely and provided to me helpful tips. Because of this Gene deserves the highest rating provided. Thanks again Gene!

Romy Shaheen was our Preventative Maintenance Technician. He came to Mom’s house, assessed the issues and came up with solutions. Romy explained what needed to be done in clear language that Mom and I understood, and answered every one of our many questions. Romy used illustrations and even brought in a special pipe that was needed, so Mom could see what it looked like. He was thorough, patient and kind. Romy had solutions to raise the foundation in one room, fix the water problem outside the house, and repair the porch and patio. We felt so comforted that things will get back to normal, Mom hired PermaSeal before he left. Romy is an impressive, intelligent representative of your company, an we are thankful to have had him as our technician.

thumbs up on Allen and Rigo!

Gene showed up promptly for our annual inspection maintenance. He notice that the pumps were too close together and the PVC from the pump area was crooked. He straightened everything out, and the pump is quieter and working nicely. He was professional and courteous, and did an efficient job. Highly recommended.

Doug came on time and provided pump maint.He also processed a wall crack request and scheduled a repair time .He was knowledgeable, friendly, and courteous.Thanks