Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
Christian did great, was very knowledgeable and courteous.
Attic Insulation
Enrique Morales and his crew did an excellent job at insulating the attic above the garage and the whole house! They had to remove the existing old insulation, seal everything up, and then install new insulation in the attic above the house as the garage and house are separate. He allowed and offered me to see after each step of the process as they went along. They were very respectful, pleasant to work with, and they cleaned up everything nicely once they were finished. I am looking forward to reaping the benefits of having this done to our home. Thank you Permaseal and your staff for yet another job well done!!
Preventive Maintenance Service
Anthony was very professional and answered all questions. He was very thorough and neat. I would recommend him to someone.
Foundation Repair
Jesse was very professional and helpful in assessing the cracks and leaks in our basement foundation. I would recommend working with him for any basement needs!
Preventive Maintenance Service
Christian was very thorough and replaced our battery.
Foundation Repair
Jesse was great
Preventive Maintenance Service
Anthony was not high-pressure, which is really nice to hear when discussing issues with our home. Did a great job of explaining everything
Preventive Maintenance Service
Christian was very personable. Honest in letting me know I will have to change my battery backup soon and left a quote for it.
Preventive Maintenance Service
Christian was very efficient. Told us we needed our battery changed and did it right then and there.
Attic Insulation
Thank you to Chuck, our sales rep, Eric, our lead installer, and Kyle, we appreciated your professionalism, strong work ethic, dependability. We would trust Permaseal for all of our needs. Thank you for your patience with our scheduling demands all the way in Somonauk. Just all around excellent experience. A++
Basement Waterproofing
Hyper-Jack came over to my house after I called regarding 2 cracks in my foundation in the basement. My ex attempted to fix them by putting some type of cement powder on them. Though it didn’t appear to be leaking any more, I knew that I better get a professional evaluation done. I am so glad that I did!! Jack did a water test by putting water outside of the house where the cracks were. Sure enough, as soon as he put his hose in that area, my basement started filling with water. He guided me through the process of how to resolve this issue, without breaking the bank. As a new single mother, this really meant a lot. He did not try to pressure me to buy things that I didn’t need, but made sure that I was protected. He was so nice and respectful. I highly recommend this company to anyone and everyone!
Basement Waterproofing
Rich Betts did a terrific job diagnosing and replacing our sump pumps and battery backup systems. He arrived within the promised window and called ahead to alert us as to when he was 1/2 hour or 1 hour away. His work was professional and he went out of his way to ensure our carpeting was unblemished. His clean up was excellent. The installation went smoothly and he took care to make the wiring neat. I am completely happy with the job he did.
Basement Waterproofing
Vincente and Leopoldo were at our house to inspect our sump pump and also to assist us with our French drain. It needed to be raised. The gentlemen were so polite and hardworking. It was quite a lot of work to get through the roots and they did a lot of work, with no complaints. My husband and I were very happy with these hard working, polite, respectful men.
Basement Waterproofing
I had Jim Antonsen in my home to advise my husband and I on a water issue we’ve had in our basement for what seems like forever! Not only did he tell us what we’ve been doing wrong and more specifically…WHY it hasn’t been working… he gave us a cost effect solution that will last.I’m very happy with the information I was given, the explanation behind it and the service I have experienced!! Will refer happily to all family, friends and strangers a like!
Basement Waterproofing
Howard (plumbing foreman) and his crew were awesome to work with. Very professional, knowledgeable, and reliable. They knew what they were doing and we have complete faith in the overhead sewer system they installed in our basement. Howard and Marcos , and their crew, were also really nice people, and went above and beyond to make sure that we were satisfied with their work. Job well done!
Basement Waterproofing
Dustin Barger performed a very thorough, informative, and well-documented foundation inspection at our request, which began with the outside walls and then ranged from the basement to the upper stories. He brought us along as each of the pieces of information were clearly put together into an overarching diagnosis as to the condition of the foundation, what was wrong, how it was affecting the rest of the house, and what needed to be done to fix it. Gentlemanly, professional, and well-spoken from the start.
Basement Waterproofing
Jack came and was so pleasant and figured out how the water was getting into my home from the outside when he did a water test with the hose. He wrote up a quote on the spot and actually printed out with his custom little printer – very impressed with him !! I highly recommend Pirma seal and you must have Jack
Basement Waterproofing
Allen was my technician for my annual sump pump system preventive maintenance. He took great care to explain the workings of the system and battery backup, and his recommendations. He also inspected both the inside and outside of my home. I felt he was really thorough and knowledgeable about the work he did and I will be happy to have him back. Thank you!
Basement Waterproofing
Bob was on time arriving at our home. He listened to our issues and gave recommendations for solutions. Walked us through his proposal, asked if we had questions and wrote up the contract. He was very professional and courteous. We would recommend him to friends and neighbors.
Basement Waterproofing
I’ve worked with Richard Betts over the years and I highly recommend him! He’s one of the most genuine and hard working people in the business. Extremely reliable and does great work!
Preventive Maintenance Service
Jake was polite and informative did a thorough inspection and helped us with a crack in our crawlspace wall. 5 Stars
Preventive Maintenance Service
Jake was polite and showed up early for my annual inspection this year
Preventive Maintenance Service
Jim G came out today and gave an honest assessment of my sump system. We just had a new sump installed in 2021 by PermaSeal but an alarm was going off on our back up system not installed by PermaSeal. Jim was able to find out my back up system was from April 2015 and should be replaced.
Preventive Maintenance Service
Jesse was great. Very thorough. I will definitely continue us to n use Permaseal
Preventive Maintenance Service
Anthony was great – thank you!
Preventive Maintenance Service
The service today was stellar. Austin Keen was super thorough in his examination of the system. He is also very personable and easy to talk to and made me feel secure in the Permaseal system!
Preventive Maintenance Service
Service was excellent. Chrisitan was very professional and helpful.
Preventive Maintenance Service
John was professional and explained everything so we as home owners understood what he was saying. We will recommend perma seal to all of our friends
Preventive Maintenance Service
Antonio did a fine job with inspection and information regarding my home, very happy with his service
Preventive Maintenance Service
Anthony was friendly and informative.