Customer Reviews and Testimonials

Hi

Antonio, was at our house today and did a very thorough job servicing our sump pump. I am not at all that familiar with the ins and out out of our sump pump so it was great to have him here to look at everything, clean everything and explain everything that was going on to me. He did a great job and was very pleasant. He also gave me options on our maintenance agreement, which was very helpful. I have not made a decision if I will extend or not, but I have the information. Thanks again for the great service

Mary

Service was superb and Jesus Duron explained everything and made recommendations for improvements. I was highly impressed by his knowledge and professionalism

Paul Warner did a thorough inspection of my basement, sump pumps, basement defender, and exterior drainage. He was very helpful and willing to answer my questions about maintenance/replacement of the pumps and systems.

Thank you, Permaseal (especially Robert Barscewski and Lisa Kapoun)!

Last summer, I bought a lovely new water heater. Works like a charm, but the time had come to flush out the system to keep calcium and such from building up at the bottom of the tank. I watched videos. I tried to remember what the plumber who installed the hot water heater had showed. I managed to screw on the hose, but then got a little flummoxed: Does the screw loosen a valve. Is the screw the valve? How much pressure should I use to unscrew the screw?

I really didn’t want to get this wrong. Hot water is… hot! So I made a video and sent it to Lisa, explaining the problem and asked whether it might be possible for someone already working in the neighborhood to stop by and walk me through the process.

Hello, Robert! He couldn’t have been nicer showing me what to do. Now I’m set. I have a new skill and a really fabulous hot water heater, too!

Dylan made sure to explain every part of the checklist he gave me.

Friendly and knowledgeable. So thankful for Jon’s review!

Thank you Dylan for explaining the warranty swap process. Hopefully we don’t have to go that route.

Christian performed an annual check-up on my premises. He pointed out issues that needed attention in a very professional manner and explained what items needed immediate attention and those items that could wait until a later time.

Perma-Seal recently installed their waterguard system around the perimeter of my basement and a sump pump. It was a big investment, but Perma-Seal’s warranties on their work and excellent customer service helped put me at ease with my decision. Everything went smoothly with the installment which took two days. Feliciano, Raul, and Sergio had to break up the concrete around the perimeter of my basement and remove it all, which was no small task. They left everything in good order. Feliciano took the time to explain the process and answer all of my questions. I have also used Perma-Seal to encapsulate my crawlspace and apply Perma-Foam around the rim joist area. I would highly recommend their services.

Dylan was super informative and nice we had several questions and he answered them with absolutely 0 hesitation. God bless you

I cannot even begin to thank you enough for all of your help with the location of the entry point of the water seepage in my basement. Your professionalism, friendliness and kindness are so very much appreciated. Perma-Seal is the best ever because of people like you! Thank you very much for all of your help.

You are very fortunate to have Dan McGowan, Maurillio and crew in your employ. Dan was very informative and answered all my questions. It was his demeanor compared to another company that I decided to go with your company. I would also like to add that Maurillio and crew were on time and very polite and worked very diligently. Maurillio made sure everything was cleaned before leaving. Thank you. You have a great company and I will “pass it on.”

We needed our single pane basement windows replaced. I scheduled several companies for bids, Perma-Seal had the lowest bid by a few thousand dollars, but the quality of the windows is just as good if not better than the competition. The install was great, no real mess to speak of. The installers took their time and did the job right. I will use Perma-Seal again in the future if needed. Very pleased with the whole experience.

I was very pleased with the result after Perma-Seal worked on my foundation. The crew was well-managed, courteous and careful of my property and everything was done as described. I received full value for the money!

Perma-Seal was so nice to come to St. Charles and work on our house. I will highly recommend them for sure!

The Perma-Seal crew worked through a rain storm to finish waterproofing my basement within one day. They were very professional and respected my property. Thank you very much for a job well done!

The crew from Perma-Seal immediately went to work on waterproofing my basement and kept work until it was finished. They working harmonious like a symphony and completed the job in one day. It was definitely worth it to know that I won’t have anymore leaks in my basement!

If I ever need Perma-Seal’s services again, I would appreciate it if you would send out the very same foreman – Mr. Blas and crew. Thank you for your help on my basement!

Dealing with Perma-Seal was a great experience from the small repair price to dealing with the people. Our basement consultant answered every questions and explained everything clearly. Awesome job on our basement!

The Perma-Seal crew did a good job waterproofing my basement. You waterproofed my basement one week before our record rainfall and I had not one drop through those fixed cracks!

Austin took the time to explain everything to me. And then prepared a proposal (which we accepted) for a buried discharge pipe.

Geovani was very informative. Satisfied with the work

Christian did a terrific job – thank you!

Jake, Best support ever. Jake resolved battery problem, and other equipment issues.

Excellent service

Christian and Anthony completed the service quick and explained everything well. I was very happy with the service.

Jesse is an amazing person .He is very knowledgeable walked me through the whole process.

Great service. Clean, efficient, quick, and all was clearly explained to me.

Jake performed my inspection on my wonderful permaseal system. Absolutely so professional and explained everything. So pleased with the ongoing process. Everything dealing with Jake and the company has been tremendous. Jake gets A++++ rating along with permaseal

Great, got my Defender working in five minutes! And also explained options for future projects.