Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Sump Pump Installation
Christian came out last week and told us it was time to replace our pump system. He came out a week later and did it all himself. He was personable and knowledgeable. Thank you!
Preventive Maintenance Service
Christian stopped by and let me know everything was working fine. Greatly appreciate his honesty.
Preventive Maintenance Service
Sergio and his helper (coincidentally also named Sergio) seemed very diligent in cleaning out as much of the sand in the system as possible, and even suggesting a rather more radical next step to get around the last few roadblocks, which I declined at this time.
There does seem to be a flaw in the way the system was originally installed, with a viewpoint to maintenance (cleanout) in terms of the number of tight right-angle corners in the layout.
Sump Pump Repair
Extremely helpful with frozen pipe, and information of services.
Basement Waterproofing
Jesse was thorough and explained everything!
Foundation Crack Repair
My experience was great from the initial to the actual work by this gentleman and Louis. They were prompt, courteous and efficient
Preventive Maintenance Service
Christian was knowledgeable and professional.
Sump Pump Installation
I give 5 stars for Victor. He is very professional and answered all of my questions. He was patient as I had a few distractions during the installation process and could bot answer his questions right away. Thank you.
Attic Insulation
Alejandro Lopez was professional, knowledgeable, and friendly. We really appreciate his help in with this process.
Concrete Lifting
Christian was thorough in his explanation of what the poly foam does. Looking forward to getting our sidewalk done.
Basement Waterproofing
George was a great helpful and nonpushy salesman. Armando and guys came to do the work and did a fantastic job. We had drain tiles put around our basement and had them put another sump pump in. No more worries when it rains. No more mopping up the water either. Thank goodness for perma seal.
Basement Waterproofing
I been living in myself home for 27yrs dealing with water issues. I always knew I needed to have a professional out to inspect myself basement. I decided to call Permaseal because several people I work with referred them. They sent out a young man (Aaron) who was very knowledgeable. He showed me video’s explaining exactly what I was getting. He also built the estimate right in front of me, I really liked that. I am really happy to know once the work is done its fully warranted. Thank you Permaseal and a BIG thanks to Aaron.
Basement Waterproofing
Aaron Woolfolk was very knowledgeable and professional. He explained the importance of waterproofing our basement. He also went over the financing options Perma-Seal offered. He is a true asset to the company. We are glad we got him as our consultant!
Basement Waterproofing
George Heller was very professional and did a thorough job of evaluating the water problem. I would highly recommend Perma-Seal.
Basement Waterproofing
I highly recommend PermaSeal for any foundation problems, including basement leaks. I am now using this company for the second time to take care of a leak totally unrelated to previous work. The staff is courteous and friendly. Workmanship is professional and clean. I especially would like to acknowledge Jorge Paredes for his help with determining the best remedy for the problem. Jorge is friendly and accommodating without being pushy. His upbeat attitude makes him a pleasure to work with.
Basement Waterproofing
Jacob was helpful and professional. We were able to book the work right away. Can’t wait for a dry basement!
Service
Gene Krukowski, our service tech, couldn’t have been better. He was prompt, courteous and very professional. Our problem was fully explained prior to doing the repairs. Showed us exactly what he had done after he was finished. Very satisfied and we would highly recommend Perma-seal and Gene
Basement Waterproofing
Permaseal patiently worked with us to develop a comprehensive plan to solve our problem with a reasonable budget. They are respectful and professional. The consultant made himself available to answer all our questions. The work is done. It rained yesterday. We have a dry basement!
Service
We worked with Jeff from Perma-Seal. He was extremely knowledgeable, considerate and accommodating with our busy schedules. We were offered several options to address our issues, none of which we felt were “salesman-y” or going for the “up sale”. The install was completed in the time quoted and we have been dry ever since! I would recommend Perma-Seal to ANYONE with basement issues.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
OUTSTANDING SERVICE
EXCELLENT KNOWLEDGE
Preventive Maintenance Service
Dick was awesome. Explained the whole process and was in and out.
Preventive Maintenance Service
Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.
Preventive Maintenance Service
Jon was thorough and detailed finding the crack in his inspection
Preventive Maintenance Service
Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!
Preventive Maintenance Service
Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.
Preventive Maintenance Service
Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.
Preventive Maintenance Service
Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!
Preventive Maintenance Service
Antinio was awesome! Polite, knowledgeable, and detail oriented. Permaseal is an amazing company that provides an amazing service!