Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Christian was very pleasant. He was thorough in his inspection and pointed out a few things that we will get taken care of.
Basement Waterproofing Inspection
Alejandro Lopez, Prevention Services Technician, provided detailed information, a diagram and solutions for a basement seeage problem our home. He was polite, friendly and knowledgeable. Thank you.
Preventive Maintenance Service
Christian did a great job. He gave me some things to think about, I will definitely call Perma Seal when I am ready
Concrete Leveling
Dick did a great job explaining what was going to happen and was very prompt in the quote. Excellent customer service and be sure we covered everything. Have always been happy with permaseal and their work.
Concrete Lifting
Christian was a pleasure to work with. Explained everything thoroughly and we look forward to the work being done.
Preventive Maintenance Service
Christian was efficient in diagnosing the issue and changing our battery.
Preventive Maintenance Service
Anthony did a great job answering all my questions, and gave me different options for a concern I had with outside drainage.
Foundation Crack Repair
George H was very professional 10/10 for crack repairs. thank you
Foundation Repair
Nick took his time with the quote and explained everything in detail. The work performed was done quickly and cleanly
Egress Window
Thank you George H for the Egress window quote ! Appreciate the time
Installation of sump pump, battery back-up pump, and Basement Defender
Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.
Sump pump preventative maintenance and replacement
Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!
Follow up work and diagnosis of water in basement
Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.
Basement drain tile repair
When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.
Fixed my seepage
Rick came to my home and did a thorough inspection. My neighbor’s landscaping was causing excessive water to come towards my home. Rick and Permaseal eased my stress by explaining how the water gets to my basement and they fixed the problem. Thank you Permaseal!RH
Encapsulation
Our rep, Dick Forcone, really did a great job explaining why we had a continual odor coming from our basement. I am so thankful for his expertise and the services provided by PermaSeal.
SEAL CRACKS IN BASEMENT FOUNDATION
Eleazas was great!
found where water leaked into basement
Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!
basement repair
Aurelio was very good at what he does.and very polite.
Basement Waterproofing
Mariano M was on time, very professional and did a great job ‘permasealing’ my basement.
Preventive Maintenance Service
compassionate, thorough and efficient. Thanks Christian
Preventive Maintenance Service
Jake was very Congenial, and efficient about how we can keep our home healthy
Preventive Maintenance Service
Smart and helpful
Preventive Maintenance Service
great job
Preventive Maintenance Services
Hi-We have been long time permaseal customers and we have had terrific water prevention in our finished basement. Anthony and Niko are a great team and very nice and thorough and really appreciate them coming early for us today. Thank you so much.
Preventive Maintenance Service
Excellent service and I felt confident that I received straightforward and honest answers to my questions.
Preventive Maintenance Service
John Ferguson was fantastic. Very personable, genuine and thorough.
Preventive Maintenance Service
Jake was informative and left me a quote for replacing some of the aged appliances in my home.
Preventive Maintenance Service
Very happy with the service Jake provided he took the time to explain and answer all questions we had about our homes foundation
Preventive Maintenance Service
Jake was on time and did a great job explaining our options moving forward.