Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Insulation
Julio and crew did excellent work on this project. Professional and courteous. They cleaned up the job site after they finished.
Preventive Maintenance Service
Christian was early and very polite. Highly Recommend.
Sump Pump Repair
Dick came out and give us an estimate. Very professional – very happy with the whole process.
Preventive Maintenance Service
John did a very thorough job here today! Fixed an issue we had with our defender system. Installed incorrectly but he fixed & explained to me how everything is set up.
Preventive Maintenance Service
Kyle arrived on time for our annual maintenance inspection. He was thorough throughout the inspection of our home, both interior and exterior. At the end of our appointment we went through the checklist together and was helpful in answering any questions we had.
Foundation Crack Repair
JR is amazing. He knows his stuff and helps to explain the process from start to finish. These guys are great and efficient. Would call them again any day.
Foundation Crack Repair
JR is great! Him and his team really know their trade. They come in and tell you exactly what the cost is, how long it will take, and exactly what it is they are doing to fix the issue. Great job guys.
Preventive Maintenance Service
Anthony was very helpful with explaining the different options of recommendations, and not very high pressure like similar companies. Would highly recommend!!
Sump Pump Installation
George was professional today and looking forward to sump pump install !
Bowed Wall Repair
Perfect and crew did a great job. Among other things we had plants were they needed to dig and they put the plants off to the side so I could replant them once they finished.
Foundation Repair
My foundation has a wall clapsing inward to the basement. The sales experience was perfect. The sales rep Steve Milazzo arrived, diagnosed the problem, and worked with his team to provide a solution on the spot. I was provided exact pricing for numerous variations of the project. All off this happened in just over an hour. I was very happy.
Basement Waterproofing
I was very impressed with the knowledge that Jeff K had regarding the seepage issues with my basement. He offered several options to fix my leaky old basement. I can’t wait to have a dry basement.
Basement Waterproofing
Very good service. This is the third time I have used Permaseal for my Home. Every employee is knowledgeable and very careful to keep the basement clean Anyone who has dealt with the mess of plumbing and trenching of concrete will know how much dust is involved Permaseal makes sure there is know mess The work is guaranteed Today I had Jamie place an air tight sump pump cover. He was exceptional and knowledgeable. He also gave me insight on water maintenance issues for my house that is much appreciated Kenneth S
Basement Waterproofing
I called Perma-Seal find out why I had so much seepage in my basement after the snow melted and it rained last week. Jeff K explained why I got water in my basement and offered several solutions to fix the problem.
Basement Waterproofing
Scott came to our house to explain everything that permaseal is going to do to waterproof our basement. He answered all of the questions that we had and made sure that we were all on the same page with what to expect in the next few months. Very friendly guy, and nice to work with. Thanks, Scott!
Basement Waterproofing
We had electrical issues and Matt Tomfordhe helped us. He is very professional and courteous. We are getting waterproofing done in our basement. He was part of that team. The whole team is professional and courteous.
Basement Waterproofing
Super professional and efficient. Victor R was our technician to install a new sump pump w/ battery backup system. I would highly recommend Perma-Seal and Victor R. to meet your sump pump needs.
Basement Waterproofing
Dave C is helping us fix our longtime basement flooding problems! He has given a good clear explanation of how water is affecting our foundation and basement floor. We’re excited to fix this problem!
Basement Waterproofing
Jeff was prompt and extremely informative regarding my options for my basement. He was well-versed in the code requirements for the city of Chicago. He thoroughly answered all my questions. I really appreciated the high level of service he provided. I have met with several other businesses and PermaSeal’s customer service is the best I have encountered thus far.
Basement Waterproofing
The initial quote process was fast, friendly, and painless. As for the work itself, Perma-Seal arrived on time and quickly had the fix in place. I’ve waited over a year to write the review just to make sure, but so far it’s been dry as a bone down there. Upon initial inspection it looks like the previous owner attempted their own fix prior to this, but clearly that didn’t work out too well! My only gripe (minor) is that it took a month between the time I said ‘go’ and their availability to do the work. I guess that speaks to the companies popularity though, and being busy is good for business.
Preventive Maintenance Service
Very pleased with Sam’s thorough work. Thank you!
Preventive Maintenance Service
We’ve dealt with PermaSeal a few times since buying our house 2 years ago. Most of the people we’ve dealt with have been great. Admittedly, one was subpar. And there have been a few hiccups with projects here and there that PermaSeal rectified. But Tyler’s visit the other day was spectacular. He was super knowledgeable, friendly, provided some easy DIY things I could do to help my crawl space, and set my mind at ease about some other things I was worried about. If something comes up again, PermaSeal is my first call. Especially if they hire great folks like Tyler.
Preventive Maintenance Service
Jake was great during the inspection. Made sure things were up and running!
Preventive Maintenance Service
Jesse was completely thorough with Perma Seal inspection and Services.
Preventive Maintenance Service
Permaseal inspection today was exceptional. Nothing was found to be out of the norm when talking with your associate/technician, who is very professional, we decided to Sign up for the next 3 year package. We are Very Happy with the service provided and appreciate your business being there for us.
Preventive Maintenance Service
Jake, thanks for the great job with our inspection today. Our questions were answered well and the inspection was done with professionalism. Appreciate a job well done!
Preventive Maintenance Service
Came within window. Explained what needed to get done clearly. had the batteries on him which was convenient.
Happy with service!~
Preventive Maintenance Service
The technician timely arrived and ,explained the issue. The issue was quickly resolved. Extremely willing to assist with any other issues. I would highly recommend Perma Seal.
Preventive Maintenance Service
He explained everything and was easy to work with. john deserves a raise
Preventive Maintenance Service
Very knowledgeable of what they were doing very polite.