Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventative Maintenance Service
Professional, personable and courteous. Thoroughly explained the PMA procedure to me and when finished with the inspection inside and outside he discussed his results and recommendations.
Preventive Maintenance Service
John came and did a complete check up of everything. He was very informative and gave me informative about my system that I was unaware of. He was kind, considerate, and respectful.
Preventive Maintenance Service
Antonio was professional. He gave me some estimates but didn’t make me feel like I had to make decision right in that moment. He respected my decision and was understanding. Appreciate his service.
Preventive Maintenance Service
Antonio check over all prior work and confirmed everything still working.
Basement waterproofing
Nicholas was very thorough and professional. He provided me with a great overview of the problem and the solutions he recommended, answered all my questions and explained the process in a easy to understand manner.
Preventive Maintenance Service
Keegan was professional friendly and knowledgeable. Performed the routine checks on my pumps and suggested some other improvements to the basement.
Foundation Repair
Hello, taking the time to mention the great personality Tony has. Professional, clean and thorough. Thank you again Sir!
Concrete Lifting
Sean was prompt and on time. He explained the process and informed me of the promos they are offering.
Drain Tile/Sump Pump
Tony D. was terrific! He deserves 5 stars for wonderful communication! Tony is very professional and takes the time to explain everything.
Concrete Lifting
I called permaseal and sean came out and answered all my questions. He was great.
Basement Waterproofing
I have used Perma-Seal on 3 different occasions. I have nothing but good things to say about there company. One time their estimator made a mistake which resulted in a $600.00 addition. I was not charged. They absorbed the extra fee. If there was ever a problem they returned to correct it at no charge. Their prices are more than fair and I would highly recommend them for any water problem issue. Sincerely, Frank Vondrasek.
Basement Seepage
Mike Tieggs was my rep. He was very patient in explaining everything to me, and reassuring. Roberto (the foreman) was wonderful! He explained everything that they were going to do. The surprising part was there was very little mess. I expected it to me much worse. Their workmanship was A+. I would highly recommend them, if you have seepage problems. Of course, the real test will be when it rains.
Basement Waterproofing
Perma-Seal responded in a timely fashion to my call and sent a sales consultant out on the date promised. Mike did a very thorough examination of all pertinent areas of the interior and exterior of the house to try to make sure what the problem was. A date was given for work to be done and we are pleased with the result.
Waterproofing
Outstanding experience from start to finish. Thorough evaluation of best approach to flood control by consultant (Mike) and Kurt (plumber). Tanya did a superb job in wrestling a permit from Cook County! Marco and his crew were professional and meticulous in their waterproofing work. The work site was left spotless! Perma-Seal is doing it right! I would recommend them to anyone considering this type of work.
Sump Pump Replacement
Excellent quality and service, you get what you pay for! I had Perma-Seal out in March 2013 to repair 5 cracks in my foundation and replace both sump pumps before the big flood of April 2013. The salesman was smart and courteous, he showed me exactly how they would make the repairs and exactly how much it would cost. I did get two other estimates on the repairs before I went with Perma-Seal, one estimate was higher and one estimate was lower. I called the Perma-Seal salesman back and he scheduled the repairs for me. The repair crew was on time and spent several hours making the repairs in my basement. They left my basement cleaner than it was! I made it through the big flood of April 2013 without a drop of water in my basement. Perma-Seal was absolutely worth the investment!
Sump Service and Installation
Had an issue with the sumps in the main pit, there are two pits, each with a main pump and a back up. The main pit receives continuous water after storms and winter melts that even neighbors have commented how often the sump runs. Gina reviewed the situation and provided options of what could be done to highly reduce the risk of my basement flooding. She was patient, detailed, professional, knowledgeable, and overall wanted to provide the correct solution. I very much appreciated her work and friendliness, she provided peace of mind. I have been a Perma Seal customer for almost ten years and all of my interactions have been professional including the folks who schedule the calls to those who do the field work.
Basement Waterproofing
You are very fortunate to have Dan McGowan, Maurillio and crew in your employ. Dan was very informative and answered all my questions. It was his demeanor compared to another company that I decided to go with your company. I would also like to add that Maurillio and crew were on time and very polite and worked very diligently. Maurillio made sure everything was cleaned before leaving. Thank you. You have a great company and I will “pass it on.”
Drainage System Installation
We had Perma-Seal install a drainage system that keeps the water out of the basement during the heavy rain. As the other reviews mention it did take a while to get an appointment but that I guess is reality of their availability after a big storm The sump pump system is interesting and well designed since it has a battery backup so if our power goes out the pump will still function. System was put in about year and half ago and we have had no water issues since. I would recommend.
Basement Waterproofing
They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.
Basement Wall Cracks
They filled cracks in our basement walls. We are happy with the work performed. And would call them again, hopefully we won’t need to though.