Customer Reviews and Testimonials

Jesse is always a professional. He keeps me informed and seems like he could accept more responsibilities…

Jesse is very knowledgeable. He was very through on his recommendations. Great customer service.

Jessie was awesome!

Antonio Garcia was a huge help. I’ll recommend him to anyone who has basement issues

Antonio was extremely helpful and knowledgeable – would definitely recommend working with him.

AnTonio was professional and very attentive to getting the work done promptly.

Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.

I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !

Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!

Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends

i want to thank pedror, juan and beame for the job they did on my basement it was impressive the way they fixed our problem. they amount of work they put into our basement was truly amazing. i am so grateful that they worked so hard on our house. thank you so much pedror, juan, and beame.hope that if i need more work on the house you come back.

Jorge Paredes was very professional and answered all my questions and concerns. I decided to go ahead with the repair of foundation cracks. I am looking forward to a dry basement again.

Vincente and Mario were personable, worked efficiently and answered all of my questions plus they cleaned up the job site and left everything spotless.

Allen Laundie was our technician and he was a pleasure to have working on our home. He was friendly and polite upon arrival and explained his background and expertise. He evaluated both of the sump pumps in our small condo building. When one was found to be not functioning, he was able to replace it on the spot, which was really helpful and convenient! The other, while functioning, was old, so he provided the information I needed to bring back to our small condo association to consider replacement. In addition, he revised his estimate for backup pumps down after evaluating our existing set up- when does that happen? Because of our location, the completely dry condition of our existing pumps and because we haven’t had water in the basement ever, he determined we could safely go with a smaller backup than is the usual recommendation, which would really save us money! We were unable to do the camera exam of the sewer line because of an extremely old catch basin set up, but Allen explained how we could do the exam at another time if we had access to one of the basement unit’s stacks. Allen was great to work with, polite and friendly, and provided me with a lot of valuable information. I would be happy to work with him and Perma Seal in the future!

Allen Laundie was knowledgeable and professional. He answered all of our concerns and all and all was a pleasant visit. Before he left he wanted to make sure that all of our concerns were met.

When we were considering making the repairs in our basement we were very conflicted, being concerned about not only the expense but also the time involved, the mess we would be left with, and of course that the repairs would solve the problem we had. From the time our crew chief Sergio arrived, to the time he and his crew completed the necessary repairs, we more than pleasantly surprised. Sergio was extremely knowledgeable, professional and willing to take the time to answer all of our questions. We are happy to recommend both PermaSeal and especially our crew chief Sergio along with Alex and the rest of the crew.

Rick came to my home and did a thorough inspection. My neighbor’s landscaping was causing excessive water to come towards my home. Rick and Permaseal eased my stress by explaining how the water gets to my basement and they fixed the problem. Thank you Permaseal!RH

Our rep, Dick Forcone, really did a great job explaining why we had a continual odor coming from our basement. I am so thankful for his expertise and the services provided by PermaSeal.

Eleazas was great!

Brian Meltzer spent 2 hours looking for source of water leaking into basement. Had to break through dry wall at 8 or 9 locations to find the actual entry point. The problem was caused by faulty concrete sealing at opening for the telephone line. Marvelous persistence and great creativity in locating this hidden problem. Superb Permaseal employee!

Anthony Modica was very informative about the annual maintenance call today, very clean did not leave a mess. Explain everything to me. Would recommend him.

Anthony did a great job inspecting and recommending the necessary service items.

Jake helped install a new basement defender sump system for me.

Jake was pleasant and reviewed my pump, battery and discussed options. Very informative. I would recommend Perma Seal and Jake as a service tech.

Excellent customer service, very informative!

Anthony did a great job inspecting and explaining what is recommended and needed in order of importance. He did a thorough job and was very professional. Would highly recommend.

Jake assisted us with ensuring peace of mind on our sump system

Anthony explained everything very well and thoroughly. He answered all of my questions as well. Anthony was a pleasure to work with.

Anthony was really helpful and more thorough than our past inspections, he had a lot of useful info and gave me options / suggestions that I didn’t even know about which was awesome!

Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.