Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Anthony Modica was the technician for Perma Seal who performed our annual inspection of our Sump Pump and interior drain tile system originally installed by Perma Seal about 12 years ago. Anthony was on time and did a thorough job inspecting our interior sump pump in my crawl space and the exterior drainage and bubbler. Anthony explained the issues he found and suggestions to prevent any issues in the future. He provided a quote for the work while on the job and explained the issues of concern in layman’s terms. We have been very happy with Perma Seal over the years and would recommend them to others. Thanks so much!!!
Foundation Crack Repair
Thank you George H and Perma-Seal – Great experience and love the peace of mind !
Basement Waterproofing
I waited to right a review until after we had a few heavy rains. The work that Hugo and his team did was excellent. They scheduled the repair quickly and worked throughout the day. They were professional and explained everything to me. We have not had any leaks since they worked on our home.
Preventive Maintenance Service
John was very professional and explained everything i detailed. He was thorough and did an excellent job.
Preventive Maintenance Service
Swapped unit. In & out. New unit installed no issues. Quick and painless. Appreicate early notice and arrival.
Foundation Crack Repair
Thank you Perma-Seal needed crack done to sell home – much appreciated
Preventive Maintenance Service
Antonio did a wonderful job with us. He was very clean and polite. Answered all of our questions. Was very considerate and very pleasant the entire time.
Preventive Maintenance Service
Anthony explained everything well
Preventive Maintenance Service
Antonio exceeded my expectations. He was an ultimate professional and demonstrated deep knowledge of his trade. I hope he returns next year for my integrity analysis of my Permaseal systems. Thank you!
Attic Insulation
Feliciano and his crew were very respectful. He explained in detail what they did and even showed us pictures afterward. They arrived on time and finished according to schedule. They cleaned up everything and left the house as they found it. We are very happy with a job well done.
basement repair
Aurelio was very good at what he does.and very polite.
Basement Waterproofing
Mariano M was on time, very professional and did a great job ‘permasealing’ my basement.
Basement Waterproofing
Pedro and his crew did a great job doing a complete waterproofing of our home’s basement in Brookfield, IL. The crew was very well organized, worked very efficiently, kept us informed, and did a fine job cleaning up at the end of the job. Then, after the waterproofing was complete, Manny K and Rigo A reinstalled the metal laundry basin plumbing. Everyone did a great job. I would hire Perma-Seal again, if needed, to do basement waterproofing.
Repair crack in basement wall
Mariano M. was the Perma- Seal representative. He called informing me of his estimated time of arrival. He was in company uniform, explained how he was going to repair the area. He was very professional and completed the repair and left the area clean.
maintenance check of encapsulated basement, pump replacement
Service technician ‘Dustin’ (sorry, don’t know his last name) provided fast friendly service and good information. He promoted only those products we need. Excellent work! Date of Service: 10/15/18.
Basement Waterproofing
Sergio Alejandro was the OUTSTANDING crew chief for our basement waterproofing. The entire crew was courteous, neat and prompt. Sergio reviewed everything his crew would do, professionally handled the unforeseen issues that occurred and efficiently cleaned up everything when they were done. This was a quality job.
electrical work
David Glim did some electrical work in my basement promptly and very well. Did not have to wait at all, in fact,was early which was great for me, it freed me up . He was very knowledgeable and explained why/what he was doing. Terrific job.
Video camera in sewer line to determine if problems exist
Permaseal’s technician, Howard Hughes, was very professional and explained exactly what the camera was seeing in our sewer line to the village sewer line. All my questions were answered by Howard and has eliminated a major cause of our problem with basement flooding and offered suggestions to remedy our problem. Howard was professional and obviously knew his craft. Thanks Howard for your expertise and answers b
pending job on honeycombing a basement crack and sump pump replacement
Dave C was engaging and easy to talk to. He walked me through reasons why we’re seeing the seepage/leakage we’re seeing, what Perma-seal would do to solve this issue (including products used), what maintenance would be required, told me about the fantastic life-time internal structure guarantee on their seal, and worked with me on the affordable pricing and payment plan. Told me about the great Black Friday promotion going on now too (5% off everything on payment in-full and same-as-cash payment options).
basement waterproofing
Ramon D was courteous, clean and did a good job.
Preventive Maintenance Service
Anthony was friendly and informative.
Preventive Maintenance Service
Jesse
Preventive Maintenance Service
OUTSTANDING SERVICE
EXCELLENT KNOWLEDGE
Preventive Maintenance Service
Dick was awesome. Explained the whole process and was in and out.
Preventive Maintenance Service
Antonio was very professional and courteous. He walked me through inspection and answered all my questions and concerns.
Preventive Maintenance Service
Jon was thorough and detailed finding the crack in his inspection
Preventive Maintenance Service
Two years after Permaseal installed our sump pump and filled cracks in our basement wall, I had them out for a maintenance inspection. I received exceptional service from our tech. He explained every step of the inspection. Explained things to look for in our basement that could cause water issues. Assured me that our pump was working and educated me on the life span of our pumps and water heater. In addition to this, he was prompt and friendly. Thank you for the great service!
Preventive Maintenance Service
Anthony is helping to restore my faith in Permaseal. I had an awful experience with them previously; however, this young man listened, answered my questions, addressed my concerns. I look forward to giving him the second chance that I thought that, after my last experience with Permaseal, I was reluctant to try.
Thank you, Anthony.
I shall see.
Preventive Maintenance Service
Austin was very thorough- checking the basement defender, our hot water heater and the dehumidifier. He took time to answer our questions and was very friendly. We appreciate his service.
Preventive Maintenance Service
Austin K was the best. Efficient, kind, knowledgeable. Fixed the issue and provided excellent customer service. Thanks Austin!!