Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Attic Insulation
Jesse from Permaseal came to the house at the time he said he would. He climbed into my attic to check the situation with the insulation. When he was done with that he went through the house with a thermal camera, showing my wife and I all the cold spots that were caused by my poor attic insulation. We then sat down and talked numbers. While not inexpensive, it was a fair price especially considering the amount of work involved. We agreed on the price and signed a contract that afternoon. No high pressure sales tactics, just the fact about my current insulation and what Permaseal was going to do to make my house more energy efficient. Very pleasant experience.
Preventive Maintenance Service
Good service. Technician was very thorough and explained what he was doing, issues, options, etc.
Basement Waterproofing
Nick came to my home today and gave me a consultation. He was very nice and explained the information I needed, and now I’m informed. I can
Make the best decisions for the work I need.
Thanks
Preventive Maintenance Service
Very knowledgeable, great customer service!!
Crawl Space Waterproofing
Tony W is very thorough / knowledgeable on the products he sells. Pleasant personality. Comfort level makes for better experiences! Thanks!
Preventive Maintenance Service
I appreciated Antonio’s promptness, and his attention to the details.
He spent just enough time, explaining things to me and making recommendations to prevent further water damage.
I did not feel pressured to purchase any services on the spot. I was given written information and Antonio’s professional opinion so that I could make my own decisions.
Preventive Maintenance Service
Keegan was prompt, thorough and professional I appreciate that he was also personable
Preventive Maintenance Service
Keegan was very nice and friendly. He checked everything and informed me of my options. Would highly recommend.
Concrete Lifting
Nick L was excellent, I have no complaints.
Sump Pump Annual Maintenance
Antonio performed our annual sump-pump maintenance service on 11/24/23. He was very cordial and answered all of my questions. He was thorough in keeping me informed on everything he did during his visit. He performed all the services included in the annual check-up, including the outside inspection. He did inform me of various options available to improve my setup, but was not pushy at all, which I really appreciated. He is an excellent rep for your Company. Thank you Antonio!
Basement Waterproofing
I had water coming in through two spots in the basement. I was shown all options and pricing but he recommended the cheapest option for one of the leaks (the other was due to the access door) saying that he would be surprised if I needed anything more. Three years later and about four different torrential downpours and he is still right!
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home. I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Waterproofing
We were very satisfied and Alfredo and the waterproofing crew were very professional.
Waterproofing
Victor did a great job explaining the waterproofing options to us and explaining what he was going to do. We did not talk to Francisco but he was friendly and smiled. They did a good job cleaning up and we are happy with the experience.
Basement Waterproofing
I have been a PermaSeal customer for over nine years. I truly am so pleased that I selected your organization to perform my waterproofing needs all those years ago! Since that time, I have really only had two occasions to call for additional assistance. Every representative I have encountered has been a pleasure to deal with. Yesterday, I had two of your employees (Ramone and Isbi) here to fix a window well drain. I really can’t say enough good things about them! They were extremely dedicated to determining the cause of my problem and then taking all the necessary steps to fix it. Aside from their technical skills, I truly need to make mention of the fact they exhibited characteristics that you really can’t teach employees. They were extremely courteous, considerate, pleasant, respectful and professional. I sincerely mean these things and could five examples of each comment but let it suffice to say they deserve all of these accolades. I would feel so comfortable welcoming them into my home again! Please pass on my appreciation to these two employees. They are wonderful representatives of the great PermaSeal organization. Sincerely,
Jim and Jody O.
Basement Waterproofing
Salesman came first. We explained the problem. He estimated that a seal would work, and quoted $250.00. We agreed on the spot. A workman came a few days later by appointment and filled the crack with a plastic epoxy, Took about 90 minutes. He cleaned up after himself, and the repair has held up ever since.
Basement Waterproofing
I was very satisfied with Perma-Seal when they came to my home to seal around the gas line coming into my basement. I will definitely refer you to my neighbors if they have similar problems.
Basement Waterproofing
My basement is as dry as can be after they waterproofed it. I am completely thrilled with the results I had. There’s not one negative thing about this whole experience.
Basement Waterproofing
I contacted Perma-Seal in an effort to determine the source of water in my basement, glass block installation, and replacement of my sump pumps. Dan McGowan came out, on time, and went over the entire basement. He was able to show me the source of the water in the basement (not foundation related), and provide estimates for work on the glass blocks and the sump pumps. I have two sump pumps – one sump pit and a grey water pit – both with pumps. Dan was able to advise me that the odor in my basement was due to the lack of seals on these pits, and included the pit seals in the estimate. He also noticed that the sewer pipe had leaked at some point, but would benefit from re-packing. I decided to complete this project first. I called to schedule my installation and spoke with Rosie in the call center. She was awesome, friendly, and very helpful. Scheduling was a breeze!On the day of the installation, I was contacted by the crew and advised that they would be there in approximately 30 minutes, which was within their provided 2 hour time frame. The workers arrived, put booties on their feet to prevent water/mud from getting in the house and got to work. The guys were friendly enough, and demonstrated that the pumps were functioning correctly. Overall this was a great experience. I highly recommend Perma-Seal and their staff. I won’t hesitate to use them in the future for the glass block installation.
Basement Waterproofing and Crack Repair
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!