Customer Reviews and Testimonials

John did a good job and took his time with the evaluation and took his time explaining tbe b issue time me.

Anthony Modica did an outstanding job on this service call! He was thorough & explained what & why he was checking pumps. He identified a bad battery to the back up pump & replaced it.

Alex was great and knowledgeable. He came within the time frame. He also saved me money on my next service to replace secondary pump. Great job and thanks again.

Alejandro Lopez did a thorough job checking our system; very professional and efficient.

Antonio was out here earlier in February to resolve some issues with water coming into my home, after some diagnostic inspection was done, we discussed our next steps and he was able to get me on the schedule to ensure this problem would not occur again.

Jim G was out today and discussed different areas we can lift concrete to help keep water away from the foundation. He was very professional and courteous.

Best investment we made in this house was the drainage system and Basement Defender. Was a selling point for this house.

Oren was wonderful. He explained everything to me. I am happy with Perma-Seal and so glad that I called them.

Anthony was very friendly and customer oriented. He politely answered all my questions and helped to make sure I had a firm understanding of the concerns/solutions for my basement. He is super knowledgeable, and I highly recommend him to help with anyone’s home

Alejandro Lopez did a great job. I was happy that he let me watch him work and explained each device and walk me through how everything works. Great work thank you!

Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.

Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.

Sherry was so friendly and informative and answered any questions I had regarding the details of waterproofing my basement! We are looking forward to having a safe comfortable area to enjoy in just a few weeks!

Mariano called at 7:30 this morning to inform me of his arrival time. He and Alberto arrived on time and got right to it. They wasted no time removing the old window well liner and immediately began prepping the well for the new one. While Alberto put the finishing touches on the interior of the window well, Mariano measured, then built the new covers for each of 3 window wells. Upon completion, Mariano walked me through what was done and answered any questions I had. Both technicians were very friendly and professional. I had Permaseal waterproof my basement 20+ years ago to my utmost satisfaction and I will continue to trust them with any other projects in the future. I highly recommend them for you.

Manny R. Installed our sump pump and repaired a basement crack. He was very friendly, respectful, informative and professional in every way. Outstanding job, Manny!! Thank you!

Today I received an excellent consultation service from Michael Medrys. He was extremely professional and knowledgable in answering all my questions and concerns regarding the concrete lifting job I’d like to get done. He also provided consultation on other jobs Permaseal does in my basement. Looking forward to making a decision soon and getting the work started.

About 10 years ago, Perma-Seal put in a basement drain tile system to solve seepage problems, and we had about 9 good years without problems. But then new issues surfaced due to iron ochre clogging up the works. So the Perma-Seal crew came out this past weekend and installed a new flange solution to help keep the system clean and eliminate the resulting seepage that had resurfaced. The team that came out on Saturday morning (Sergio, Alex, Abel) were on time, truly professional, friendly and worked so very hard, while temperatures approached 90 degrees and high humidity. The work was explained well and they were patient with questions. The work was completed within the estimated time and the site cleaned up well. Now we wait for the next big rain events!

Austin, who came out and gave me the original evaluation and what needed to be done, and Josue Perfecto Saul, who repaired my structural foundation problem and crack in the basement wall – all were polite, professional, knowledgeable and very considerate of what needed to be done. The problem was taken care of in a timely fashion and they left the work area, inside and out, cleaned up with everything put back to its original place.

Ramon Duron was extremely helpful and demonstrated outstanding customer service. He called the office to see if he could seal the cracks in basement today. He was able to get someone else to take care of his appointments. That’s customer service and professionalism

The crew, made up of Fidel, Sebastion, and Chu, was fantastic: professional, skilled, punctual, and thorough. These men were a pleasure to have in our home, providing pleasant misdemeanors as well and hard work (leaving our basement clean, water-free, and buttoned up for the next deluge).

Jake was informative about the importance of a back up pump system.

Jake was informative and helpful in offering us options to resolve our current issue.

Jon was great and very helpful. The information he gave me was valuable. I look forward to working with him in the future. Great job!

Jon was very helpful and informative arrived perfect timing

Christian was very thorough and explained all of my options!

Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.

The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.

Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.

Anthony was very nice and explained the process and recommendations simply.

Christian offered courteous and professional service and took the time to walk through the work done and answer any questions that we had.