Customer Reviews and Testimonials
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Preventive Maintenance Service
Will Burgess was very professional, helpful, patient and a pleasure to work with.
Preventive Maintenance Service
I would highly recommend the services of Antonio Garcia. He was very courteous and patient with all the questions I asked. Antonio explained what he was doing. He was very thorough and knowledgeable.
I believe he is a true asset to Permaseal.
Preventive Maintenance Service
Jake was efficient, knowledgeable and courteous. Great experience
Sump Pump Replacement
Richard explained sump system replacement very professionally
Concrete Leveling
Sean was prompt and very friendly. Thanks.
Preventive Maintenance Service
Jake was informative and professional
Concrete Lifting
Called to have my sinking slabs looked at. Sean was very helpful and I would hire him. He wasnt pushy and went above and beyond assisting me.
Preventive Maintenance Service
Jake was out and helped diagnose leaking plumbing fixtures professional and informative.
Basement Defender Installation
Christian did a fantastic job installing my new DC Defender system. My questions are always non-stop regarding any service call and he answered them all in detail and with patience! I will be scheduling installation of a Perma-Dry system in the next 4-6 weeks and hope to maybe see Christian again!
Basement Waterproofing
Robert Linard came out and diagnosed the moisture in our basement which was resulting in peeling paint and discoloration. He ran a hose test and advised us to seal the seam between the driveway and our stucco house. He was very pleasant and knowledgeable. On the way out he spotted pur baby grand piano and played a couple tunes for us. Very impressive!!
Basement Waterproofing
If I ever need Perma-Seal’s services again, I would appreciate it if you would send out the very same foreman – Mr. Blas and crew. Thank you for your help on my basement!
Basement Waterproofing
After having 2 major basement floods and a few minor ones over the years, I decided to throw in the towel and give Perma-Seal a call. A rep came out a few days later and assessed my situation and gave me an estimate on the spot. The price was lower than I thought it would be. The salesman was very professional and ‘no pressure’. He did inform us, though, that they were so busy they wouldn’t be able to install the system until the first week of October and this was the last week of June, 2009! I kept my fingers crossed during the weeks prior to the install that we wouldn’t have anymore flooding rains. The crew came on the first of October and was finished the next afternoon. I’m writing this on July 24, 2010, after over 7 inches of rain fell on Chicago in less than 12 hours. I’m very pleased to say that my basement remained bone dry. It’s so dry that my dehumidifier didn’t even turn on. THANK YOU, PERMA-SEAL! I waited to write this review because I wanted to wait and see if the system could handle an Armageddon-ish rainstorm and it passed with flying colors! My poor neighbors are all bailing out their basements and I feel sorry for them. Needless to say I’m overjoyed with the Perma-Seal system in my basement. The only reason I didn’t give them 5 stars is because the crew left a bit of a mess for me to clean up, mainly concrete dust.
Basement Waterproofing
Perma-Seal sealed 6 cracks in my foundation. It was great! They came in and were done in about 4 hours. They cleaned up after themselves too and since then not a drop of water coming in. I love it, should’ve done this a long time ago.
Basement Waterproofing
We had foundation leakage in our basement and Perma-Seal installed a french drain. They were extremely professional and did excellent work. The workers kept everything very clean considering they were digging up our basement floor which can cause quite a mess. They worked quickly and there were no issues throughout the entire process. I would certainly recommend them to a friend. They are probably not the cheapest service out there, but when you’re dealing with your foundation I would not want to be going with the cheapest, but the ones who do the job well.
Drainage System Installation
They fixed the cracks in my basement wall and they installed a draining system to stop the leaks in my basement. They did an excellent job!
Basement Waterproofing
I’ve had Perma-Seal twice now to perform work for me and have been thoroughly pleased with each experience. The office staff is friendly and courteous, and the men who have performed the work at my house have been the same. I wouldn’t hesitate to recommend then to anyone, especially if they need basement waterproofing work done!
Waterproofing
Dan R. is a very knowledgeable sales person and he also helped me when I e-mailed him with questions about our waterproofing system after it was installed. I will be calling him again when any other basement problems need to be addressed.
Waterproofing
After years of water in our basement, we finally decided to do something about it. We called Perma Seal to come and take a look and found we had cove seepage. Joe Sindelar was the associate we met with for our free estimate and he was AWESOME!!! He went over everything with us step by step and set up a date to start the work. We are very pleased with the job Joe and the crew from Perma Seal did on our home. I definitely recommend Pema Seal to anyone and everyone!!! We are already looking into having Perma Seal replace our water heater in the near future. Keep up the good work!!!
came to house to see about water leak in basement
The foundation consultant john ferguson from the downers grove il office was out at my house this morning for a water leak in my basement i called about. and he found out problem was with a frozen downspout pipe. i also recently had a flooded basement because my sump pumps went out. he gave me information on some good products that i am going to be purchasing as well shortly for sump pump monitoring and preventative maintenance program and basement dryer. he was very knowledgable and very professional. i learned alot about the services you provide and i will be having your company do a couple of the items he discussed with me. he also went above and beyond for me. my car was stuck in a frozen snowdrift in my driveway. he was so nice and helped me shovel it out and pushed the car for me to get the car unstuck. he was so nice and so knowledgable about all services provided.
Basement Window Replacement
Perma-Seal replaced all of my basement windows, window wells and added a large escape window.I enjoyed working with Perma-Seal. They came out quickly for the estimate and provided it right away. Once we agreed on the work everything went smoothly. I loved the installers that we had who felt confident and comfortable enough to make suggestions which ended up being the best thing that we decided to do. They were clean, careful and did great work.
Preventive Maintenance Service
Well done
Preventive Maintenance Appointment
Very satisfied! The service technician took his time, explained info, answered questions and did top-notch problem solving to address multiple issues. By the end of the appointment, my sump pump issues were completely resolved. Follow-up is already scheduled to figure out solutions for structural issues identified. Thanks Perma-Seal for your professionalism and peace of mind!
Preventive maintenance and installation of Basement Defender
Antonio was extremely professional
and thorough in his interaction with us. He explained clearly what he was doing as part of the preventive maintenance and how we would benefit from—and how to use—the Basement Defender which we decided to purchase based on his thoughtful and persuasive presentation. He was also extremely friendly and personable. It was a pleasure to work with him.
Preventive Maintenance Appointment
Very pleasant personable knowledgeable experience recommed to anyone
Preventive Maintenance Service
Jon Groen coerced me into spending money that I don’t have. I think he should be severely disciplined for his actions. Hehehe!
Preventive Maintenance
Antonio was fantastic. He was very knowledgeable and thorough, ensuring I knew what he was doing and why he was doing it. I’d happily have him come back.
Preventive Maintenance
Excellent service. Antonio was very knowledgeable and very easy to talk to. Thank you
Preventive Maintenance Service
Antonio was thorough, knowledgeable, and honest. I will request him for future jobs.
Preventive Maintenance
Keegan King came out to perform routine maintenance on our sump pump systems, foundation walls and dehumidifier. He took the time to explain everything that he was doing and what his findings were. He was professional, courteous and respectful of my house. He took the time to not only explain everything to me but he talked to my husband on the phone and explained everything to him also. All in all, a wonderful experience.
Sump pump service
We have been working with Perma Seal for over a decade. Antonio was very thorough and knowledgeable about all your products and services. I would like to work with him going forward. Don’t let him get hired away by one of you competitors!!