Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Preventive Maintenance Service
Kyle Nelson came and did a great job!
Basement Waterproofing
I had work that needed to be done regarding cracks and waterproofing in the basement, and PermaSeal provided a comprehensive solution. The consultant (Don) was very attentive and communicative. They sent a great crew, led by Perfecto. The job was finished on time and within the estimated price.
Preventive Maintenance Service
Anthony was great! Very professional and knowledgeable
Preventive Maintenance Service
Anthony explained everything well, very professional, and very punctual. We want him to come every time we need our system maintenance!
Preventive Maintenance Service
Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.
He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.
Insulation
The guys were on time and explained everything to me and was very professional.
Preventive Maintenance Service
Christian did a great job. Changed our batteries and let us know we should enlarge our pit.
Preventive Maintenance Service
Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.
Preventive Maintenance Service
Very friendly and efficient.
Basement Waterproofing
Jim G was out today to inspect a leak I experienced last week. He performed a hose test and determined the issue. He presented a video that explained the issues with my home. Very professional.
Basement Waterproofing
Great experience when jim!! came to review what was going on with the basement. Identified all issues and promptly made a recommendation that made sense and all the pricing involved. Loved the all round service and the experience he had was amazing
Sump Pump
Perms-Seal consultant, Aaron Woolfolk thoroughly accessed and explained my options in addressing my concerns regarding my sump pump system. Throughout the entire process he exhibited and displayed his professional knowledge of basement waterproofing and foundational repair systems. He was personable, courteous and respectful of my concerns in resolving this matter in the most cost efficient way. It has been a pleasure working with Mr. Woolfolk and would recommend his services to friends and families in need of support in resolving their basement and foundational repair concerns.
Basement Waterproofing
Diagnosed the issue instantly, gave lowest price, completed a fix in 2 hrs, no issues since then with several major rainstorms. Recommend it strongly and will use again if needed.
Basement Waterproofing
The water table in our area was so high this summer that water came in through our basement walls for the first time ever! (And we have neighbors that have been in the area for over 45 years.) We contacted Perma-Seal because our neighbors had such good luck with them. They were great! A representative came out, examined our basement and told us what we should do and how much it would cost. A technician arrived at exactly the time/date they were scheduled. Things went smooth! I would highly recommend Perma-Seal to anyone who has basement water problems.
Basement Waterproofing
Got my basement waterproofed by permaseal and it’s been 2 dry years! Thanks Mike T!
Basement Waterproofing
The joy of moving into my new home was dampened one Sunday night by water flowing into my finished basement. I found Perma-Seal online and the sales rep. was out the following morning to help. Over the next 6 months Rick worked with me tirelessly as we discovered that my foundation had multiple cracks that weren’t disclosed during the sale. Every team that was sent out to repair cracks in my basement was professional and courteous. My basement is now leak free and dry. I would recommend Perma-Seal to anyone who has water problems in their basement.
Basement Waterproofing
Perma-seal did a full perimeter basement drainage system for us along with installing a new sump pump with back-up. all was done in the 2 days allotted by people who knew what they we doing and were able to explain why the did the thing the did. We have now gone through some really heavy rains and have been dryer the ever. Each day they were here at the time promised and cleaned up prior to leaving.
Basement Waterproofing
This company is one of the most professional entities I have ever dealt with. From the very knowledgeable (yet not pushy) salesman, to the administrative office support, to the workmen, our experience was nothing but pleasant and seamless. Communication was open and consistent, with service reminders calls, a call just before the workmen arrived, and a follow-up call to assess our satisfaction. And the workmanship–excellent!! Everything was handled according to code, with a permit pulled, and the final product passed city inspection with flying colors. After my dad passed away this year, we knew we had to do something about a very leaky basement in order to sell the house. It was an emotional time going through my parents’ belongings and the last thing I wanted was to worry about the basement. We had two foundation cracks filled in my parents’ home and then had Perma-Seal install an entire drain tile system. The impending work was explained to us in language that we could understand and then everything went exactly as planned. Thanks to Perma-Seal’s immaculate, accurate, high-quality work, our basement is now bone dry! And the lifetime warranties and transferability to new owners gives us peace of mind as we sell my parents’ home.I would definitely recommend Perma-Seal to all of my friends and family. This is a top-notch company.
Basement Waterproofing
Our Perma-Seal consultant was very knowledgeable, courteous, on-time and helpful in determining what caused the leakage in the basement. Seals were done in the foundation in a timely and professional way at a reasonable price. We would highly recommend Perma-Seal to anyone with basement water problems.
Basement Waterproofing
Before Perma-Seal: Every time it rained I’d get water in my basement…more rain, more water. One time when my boys were pushing the water to the sump pump hole they lifted the cover and there was a SNAKE! A couple days later…another snake!That was it. I called Perma-Seal. They came right out and explained everything I needed to fix my problems and gave me a price that really surprised me (pleasantly).They sent their workers out and all their work (and workers) were really great! Now.. no more water, no more snakes, and no more worries when it rains! I can’t say enough good things about Perma-Seal! I only wish I knew about them and how affordable they are when I owned my previous house!
Preventive Maintenance Service
Antonio was great!! He was friendly & informative and taught me everything I need to know about my sub pump as well as a quote for a new backup.
Preventive Maintenance Service
Jon was awesome! He came, explained everything he was doing and was thorough.
Preventive Maintenance Service
Jake is outstanding! He explained everything and gave me options. I highly recommend.
Preventive Maintenance Service
Jessie was Great!!
Very informative and professional.
Preventive Maintenance Service
Antonio was excellent. He was early for our appointment, explained what needs to be done and stressed the importance of a warranty.
Preventive Maintenance Service
Jesse was on time, was extremely knowledgeable and patient as as he inspected past work and advised on possible future work.
I am a realtor who always refers Permaseal to clients in need. Technicians as Jesse exemplify why Permaseal is my foundation contractor of Choice.
Preventive Maintenance Service
Anthony called me 35-40 minutes before arriving for the appointment, which I greatly appreciated. He provided a thorough explanation before, during and after his review.
Preventive Maintenance Service
I would like to recognize Austin Keen for the truly professional service he preformed today.
If Perma -Seal had all service technicians like Austin, they would have 100% of the basement flooding business.
Austin was totally up front with the process he was going to preform. He explained what he was doing, and encouraged me to ask any questions that I had about the equipment or the performance I was getting from the Perma-Seal installation.
It was a very positive experience for me.
Bob Cihlar
Preventive Maintenance Service
Antonio arrived on time and was very professional. He answered all my questions in a timely manner.
Preventive Maintenance Service
5stars