Customer Reviews and Testimonials

Anthony did everything well! Happy to have him here to help

Alejandro Lopez did a thorough analysis of our problem and provided several solutions. Very happy with the timely service.

Everything was completely spelled out and better than w anticipated. Nick was very informative and thorough. So we agreed on the spot.

Nick has been very patient with all of my questions and has gone out of his way to find answers to some of our house problems. We appreciate it!

Nick was thorough and very informative. Explained each step of the evaluation process and the insulation process.

Nick was thorough and efficient. He explained everything to the satisfaction. I was pleasantly surprised a the affordable cost.

Nick gave a very thorough exam of our attic and an explanation of what will necessary to bring our home up to code and health standards. He was helpful and informative. Thank you!

Alejandro came out today for our annual maintenance. Such a nice guy! He was thorough, professional and cheerful. We will be requesting him for all of our future appointments. Thanks, Perma-seal team!

Antonio was so professional, courteous and very patient. He explained everything throughly, answered all out questions and provided all the information we needed to make a decision. We greatly appreciate PermaSeal for a great experience and especially thank you to Antonio for all his help!

Niko S – very helpful, great service

Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.

I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.

The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!

George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!

Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.

Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!

Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn’t need. I didn’t end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.

Jake was polite and informative

Jake was polite and informative

Jake was professional, courteous, and patient I appreciate his services!

Jake was polite and informative for all questions regarding sump and concrete

Jake was friendly and informative

Jake was courteous and informative about humidity and window well concerns.

Outstanding and professional work done very efficiently by Jon.

Very pleasant to deal with. Took the time to explain everything that he was doing and explained options for other services that you provide

Jake was polite and informative, punctual, and went the extra mile to make our day!

Great service, like to have Jim back…….want him for future work.