Customer Reviews and Testimonials
Use the tabs below to view customer reviews categorized by service provided.
Basement Waterproofing
AnTonio was professional and very attentive to getting the work done promptly.
Sump Pump Installation
Antonio was wonderful! He was very professional, knowledgeable, and friendly. He arrived on time, and was very efficient.
Water Heater Repair
I never leave reviews but I and my hubby was so impressed with Antonio Garcia that I had to. So many young people don’t know about customer service but this young man was so respectful of us but our home too. Well done !
Preventive Maintenance Service
Alejandro Lopez was our technician, and we were very pleased with his service. He arrived on time and explained everything to us very clearly. We couldn’t be happier!
Basement Waterproofing
Had a wonderful customer service experience with Antonio Garcia. He was extremely professional, thorough, and clearly explained the entire process. I would highly recommend to my family and friends
Foundation Repair
Jesse was great
Preventive Maintenance Service
Antonio G came out to service our sump pump system for our yearly maintenance last month. It was an informative experience hearing some recommendations for our system that could use some attention and I felt comfortable that we were secure from flooding after he left.
Sump Pump Repair
Antonio was courteous and very informative. It was a horrible day until he made things seem solvable.
Preventive Maintenance Service
He was great!!!
Basement Waterproofing
Oren came out to assess a weird smell coming from my stairwell he was able to show me signs of water damage that I did not know existed, thank you Oren
annual maintenance on sump pump
Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’
Basement waterproofing
Matt T., Tomas and crew were very friendly, worked very hard, few breaks, and did great work.
Follow up service after installation
I needed answers to some questions regarding our Basement Defender system. I called Greg Johnson, who was our superb salesman for the BD system, and asked him to provide me the contact information for the BD. He responded as I knew he would, providing me the contact information through the office. As our salesman, he has remained concerned and helpful, even the sale was completed months ago. He is an A+++++++++++++++++++++ representative of the company.
9239 South 87th Avenue
The whole crew did a wonderful job! Fidel, Alverio and Leo, were the last ones here to make sure the basement was clean, they even mopped my floor. Fidel has a wonderful and friendly personality. He made sure to answer all my questions before leaving. Fidel, Alverio and Leo worked so well together, it was great to see that kind of team work. These gentlemen deserve a rating of 5!
basement waterproofing estimate
George Heller is super friendly, professional, thorough, and informative! Signed proposal with Perma-Seal and look forward to having the job done soon. Thanks!
Basement Defender installation
Mariano M. did an excellent job installing my Basement Defender. He was very friendly and professional. Mariano’s knowledge of the product was good and he explained everything to me well. Though I didn’t interact much with Salvador C. I noticed he did good work as well. He cleaned up the work site beyond my expectations. The entire installation went smoothly and because of these two individuals I would definitely recommend Perma-Seal.
sump pump and backup replacement, foundation sealing, cover for window well replacement
Don Baier helped to make the repairs in our basement easy and cost effective. I made some changes to our original estimate and Don was able to make all of this work for us. Thank you, Don!
Estimate after water in basement
Gary was very thorough and efficient. Honestly told me what he thought happened and put no pressure on me to make a decision or try to sell me anything I didn’t need. I didn’t end up needing any repairs but I will definitely call Permaseal if we get water again. Plus he was great with the dogs.
replace sump pump seal cracks basement wall.
Ramon D jesus was very effecent and did a very professional crack sealing job and replacing sump pump.
Replacement window cover on basement escape window
Just want to complement your employee Mariano Mavro on an excellent job he did on replacing the window cover. He was courteous and explained in detail what he was going to do. He did this in a pleasant manner as he enjoyed his job and was proud of Perma-Seal. He gets a top rate from us. I would recommend Perma-Seal to others.
Preventive Maintenance Service
Jon was very helpful and informative arrived perfect timing
Preventive Maintenance Service
Christian was very thorough and explained all of my options!
Preventive Maintenance Service
Jon was awesome! Knowledgeable and honest ! Will recommend him to anyone.
Preventive Maintenance Service
The guys were very polite, informative and thorough. They explained everything perfectly. Anthony and Niles.
Preventive Maintenance Service
Jon was knowledgeable, explained everything so that I understood. Even explained over the phone what was needed to another person. Great representative of permaSeal. I am confident in his assessment.
Preventive Maintenance Service
Anthony was very nice and explained the process and recommendations simply.
Preventive Maintenance Service
Christian offered courteous and professional service and took the time to walk through the work done and answer any questions that we had.
Preventive Maintenance Service
Jake offered great information on keeping our dry basement and healthy home.
Preventive Maintenance Service
Nice friendly and informative technician. Thanks for you help today!
Preventive Maintenance Service
Jake was polite and informative also very patient with my questions.