Customer Reviews and Testimonials

Alejandro Lopez gave excellent customer service . I highly recommend this technician.Permaseal is a great company though somewhat expensive system.

Jesse was very informative and knowledgeable. He informed me about possible issues that may occur with my current sump pump.

Jesse, punctual, professional

Jon was very helpful

Alejandro was very kind and attentive to detail.

Excellent all round service. Technician very knowledgeable and very helpful in answering any questions that I had. Alejandro is a wonderful representative for Perma Seal.

Shane performed the inspection of my dump pump, and he was fantastic. Permaseal has always been my go to company, and they proved it again. Thanks for the great service.

Shane was respectful, knowledgeable and eager to resolve the issues that we had.

Jessie was friendly,knowledgeable and professional… thank you so much….

Jim G was out today and he was very professional with diagnosing my issues. He is very easy to work with and knows his stuff.

Enrique and Leo did an excellent job on waterproofing my basement.Hard workers with quality work.They are the best,strongly recommend the right guys for the job.JimMunster Indiana

Zachary came by and spent the time to educate us about our basement flooding and clearly present the options and possibilities to control it. He was knowledgeable, respectful, professional, and answered all our questions.

Zach W. was friendly and very knowledgeable. He clearly explained all our options to solve our problems and got us on the schedule before he left. He made the process less complicated and painful! He is a great frontline contact for your company!

Thanking Gene for the recent maintenance with our Perma Seal-there has been a foul smell coming from the pump area and he had cleaned it thorouhly and was like a freshly chlorined basement we have now -and gave us information on how to keep it smelling good all the time.

Technician Eli did an excellent job in a very professional and competent manner. Eli’s fine work has made me a fan of Perma Seal.

Jason Vargo took the time to explain all my options for this repair. The written estimate was clear and concise. I appreciated his help in determining how to move forward.

Jason came out and provided me some great options for my crawlspace as well as adding a back up system.

Mike T. came by and was able to help us book an appointment to fix our wet basement. He was very thorough and had answers to all the questions my wife and I had. I haven’t had the service yet, but based on the company’s reputation and warranty, I feel like I am in good hands.

We were so pleased with our experience with PermaSeal. The sales person was prompt and had knowledge of the product. Vincente was very professional with the task. It has not rained yet, as of now I feel confident with the experience with Perma-Seal. Thanks again Vincente for your work ethic.

Gene Krukowski did a great job inspecting my basement and replacing my battery backup batteries. Thank you for sending him!

Antonio Garcia did an outstanding job of performing the annual checkup on my Perma-Seal system.
As promised by the appointment scheduler, Antonio called exactly 30 minutes ahead of his arrival.

He was very tidy and thorough. He checked the interior equipment, and even the condition of our white wall covering from PermaSeal. That has never been performed before, as far as I know. He also checked the exterior equipment. He showed me the failure of the backup pump inside annd instructed me about my alternatives for replacement parts and costs. After his installation he showed me how it worked, as confirmation. He was timely and efficient.
He also explained the prepaid plan again and that it is transferrable to a new homeowner if we move away.
Very professional and polite.

Christian did a great job. Changed our batteries and let us know we should enlarge our pit.

Anthony did a great job with his inspection and explained by different options by most importance, and also options to stay proactive and fully covered.

Very friendly and efficient.

Jesse did an excellent job explaining the issue

Jake was out today to service the permanent dehumidifier that we purchased from Perma-Seal. He gave us all the answers we needed and went out of his way to be helpful, kind, and informative. He is an excellent representative for the Perma-Seal name.

Outstanding service. Nick who serviced the sump pump was very thorough, professional and took the time to answer my questions. I’ve been a Permaseal customer for many years and continue to be impressed with the quality of the people the hire. Great job Nick and thank you.

He did a great job, explained all and very friendly.

Anthony was a great person to deal with, very thorough with his inspection

Dylan is a great young man, i’d really like to keep him as my tech over the years.