Customer Reviews and Testimonials

Service was great today. On time with excellent communication. Very happy with today’s appointment.

I’m very impressed with Anthony. He called before his arrival to give me enough time to get to the property, was very punctual, and did an amazing job answering all my questions

John was Great

Jim G and Kyle came out today. They showed up on time and were very professional. Job well done.

I am really happy I called Perma-seal. I had become rather jaundiced concerning contractors working on my home after several experiences but these guys turned all of that around. Kudos to Perma-seal great job great customer service!

Christian was patient, efficient, knowledgable, and courteous. I hope I get him for our annual inspection next year.

Jake was courteous and informative about how best to keep the crawlspace healthy and offered good info on keeping water heaters in good working order. Appreciated his expertise and recommendations.

Anthony was very clear with his recommendations, and great with communication

Anthony explained everything well, very personable! Can’t wait to continue to work with PermaSeal

Jim G came out and gave a lot of options on repairs. He showed up on time and was very professional. Highly recommend.

Mike Tigge has been an awesome resource for us! We first met him 10 years ago when he inspected our leaky foundation and correctly diagnosed the repairs. Then he helped us after a major flooding problem with an ejector pit and overhead sewer piping to prevent more sewer backups during huge storms. He came out again recently to evaluate our basement for interior drain tile. Mike really knows his stuff, and we’re happy to know him through Permaseal.

We just moved into a house that needed a lot of work done. One of the major projects that we need to tackle is the basement and the foundation crack/sump pump/ and overall getting the basement up to par and in working order. Mike Tigges came out today to provide a quote/consultation and he did an awesome job. We had another appointment scheduled for a competitor later this month and I ended up just cancelling it. He took care of everything! Looking forward to finally checking this project off our huge project list.

After visits from from other competitors who would not open the wall to determine where the leak was, Perma-Seal Technician Michael M. had no problem cutting through the drywall. We were able to see the cement cracks and offered a few options. Proactive and solution minded companies are essential to homeowners and Perma-seal offer both. We almost canceled our visit– so glad we didn’t.

We would like to comment the professional work that Jesus Rivas and Julio Alvarado when installing the waterproofing system in our basement. They were clean, courteous, and fast. We would highly recommend Perma-Seal and their crew. Good work Jesus ans Julio!

1:05 am, April 30 – The new sump pump/pit/window drainage installed in July 2019 is perfect.Without it, we would have every window well full of water and at least a few inches of water in the basement.The pump cycles every couple of minutes, and I’d estimate the sump pit is receiving a couple of gallons of ground water every minute.Sure hope it stops raining soon.Thanks for the excellent system.

Pedro came with two works and finished the job in one day.They worked very hard and left the place in good condition. I have no complaints about the workers. Hoping my basement keeps dry.

On Jan 12th, 2020 I had repair work in my basement. The crew send over did a spectacular job on the repair. Communication as to what was going to be done was explained to me explicitly. And when they were done, The finish result was exactly what was promised. I personally want to Thank Jose F., Humberto G., Jesus G., AND Alberto L., for a Great Job. JOB WELL DONE!!!

Dear Perma-SealOn 11/30/2019, service technician Ramon Duron was prompt, congeal, and knowledgeable in addressing and repairing the water intrusion through the basement wall. He left the affected area clean and tidy, and he was very responsive to all my questions. He is definitely an invaluable representative that speaks well for Perma-Seal. Thank You to Ramon and Perma-Seal.John A Navickas, 107 Waterside Place, Burr Ridge, IL 60527

I needed to replace my sump pump and decided to get the Basement Defender as well! Ramon Duron handled the job quite well and was very polite and knowledgeable. He managed his time very well! I would highly recommend Permaseal to handle all the tough jobs. I am a long time customer and not interested in using any other company!

Three years ago, I signed up for a 5-year package of annual maintenance visits by Permaseal to check the system they installed. I love that I did this. Each year I get a phone call to remind me it is time for the scheduled maintenance (I have no way to forget). A service person comes, goes through everything, checks (and if necessary, cleans) my sump pump pit and machine and all the lines. They also check the basement walls for cracks and go over all of it with me. I like that they are service oriented and not ‘sales driven.’

Christian was a wonderful help in helping me decide what needs to be done with my backup sump pump. I would highly recommend him to anyone who request Perma Seal.

Anthony did a great job, was very knowledgeable, worked quickly and diligently and went above and beyond. Thank you Anthony!

Doug

Appreciated the time 1antyhjony took to explain options.

xcellent Anthony resolved issues promptly and explained all the issues -exceelent

Christian was prompt and provided friendly and professional service. H diagnosed the problem quickly and replaced the faulty part. H was very knowledgeable of the problem. Thanks Christian.

on time and friendly

Anthony did a terrific job addressing our issues with the Basement Watchdog and explaining the current state of our system. Would highly recommend him!!!

No issues.

Christian and Jacob both did a fine job and if I could give 10 stars, I would.

Jesse was very good. Explained very well and took his time